Verified providers · Makati

BPO Companies in Makati

140 verified companies in Makati

Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.

Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.

Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.

By BPOAI Editorial· Last updated:

24-Hour HR Process Outsourcing, Inc.

Recruitment Process Outsourcing (RPO)
Makati City5.0 · Google
Unclaimed

24-Hour HR Process Outsourcing, Inc. Is a recruitment process outsourcing (RPO) provider based in Makati City, positioned as one of the earlier RPO providers in the Philippines. The company pairs offshore recruiters with AI-enabled hiring technology to help organizations, primarily in the United States, fill open roles without building out a full internal recruiting team. Its pitch is speed and flexibility: buyers can bring in support for a single hiring push or hand over recruiting for an entire function. Its offering is structured around three delivery models: Recruiting Blocks, for teams that need targeted recruiting help without committing to an ongoing engagement; Talent Pods, for organizations with recurring or growing hiring needs; and Traditional RPO, for companies looking to outsource recruitment at scale. Beyond these models, the listing covers offshore candidate sourcing, full-cycle recruiting, talent acquisition, and broader HR outsourcing support, with AI-enabled hiring tools built into the sourcing and screening process. 24-Hour HR Process Outsourcing operates in the staffing and recruitment and HR consulting industries. Its own site points to a client base of U. S. Companies hiring for IT and healthcare roles, using the company as an offshore extension of their recruiting or HR function rather than a domestic hire. The company positions this offshore model as a way for onshore staffing and HR teams to add sourcing capacity without expanding their own headcount. The company has been in the RPO business for close to two decades and delivers its services from Makati City as an offshore partner to onshore clients rather than an on-site staffing agency. Its recruiting process combines AI-driven sourcing and screening technology with human recruiters, applied across its Recruiting Blocks, Talent Pods, and Traditional RPO service lines. For U. S. Companies weighing whether to build an internal recruiting team or bring in outside support, 24-Hour HR Process Outsourcing offers a Makati-based, AI-assisted RPO option that can scale from a single recruiting block to a fully outsourced hiring function.

Recruitment Process Outsourcing (RPO)Offshore Candidate SourcingAI-Enabled HiringTalent Acquisition+2

247 CSR

Call Center Services
Makati, Philippines
Unclaimed

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.

Call Center ServicesBack Office OutsourcingCustomer Service Outsourcing

7th Media - Graphic Design Outsourcing

Web Design & Development
Makati City
Unclaimed

7th Media Digital Studios is a Makati City-based creative outsourcing company that gives global businesses access to high-quality design, web, and digital production talent at Philippine cost structures. For more than a decade, the studio has worked with Fortune 500 companies, advertising agencies, and boutique digital shops across New York, Los Angeles, Sydney, Tokyo, Singapore, and Manila. The portfolio spans over 300 completed projects for 200+ clients worldwide. The studio covers a broad range of digital services. Web design and development is the flagship practice, producing responsive sites that perform across devices and browsers and include an admin panel clients can actually manage themselves. Their eLearning team converts corporate or academic training materials into interactive online modules, a practical way for organizations to reduce traditional training costs. Animated explainer videos, handled in 2D, give brands a fast and engaging way to present a product or service to an audience. The graphic design practice covers corporate identity, branding, illustrations, and infographics. Beyond project-based engagements, 7th Media runs a virtual staff service that lets clients place dedicated web designers or developers on their team without the overhead of a local hire. This model is well established in the BPO Philippines market and suits agencies or product teams that need consistent creative output without building a full in-house department. A project management layer keeps work on schedule and gives clients clear visibility throughout each engagement. Past projects reflect the depth of the client roster. The studio built a responsive website for the Asian Development Bank, launched the blog platform for SM Store, one of the Philippines' largest retail conglomerates, and produced a 2D animation explainer for Speek, a US-based startup featured in TechCrunch. For American Greetings Australia, the account's creative director credited the team with communication and attention to detail that "surpassed expectations." Clients range from Fortune 500 names to boutique advertising agencies and growth-stage startups. For companies looking to outsource digital creative work to the Philippines, 7th Media is a long-running, well-referenced option. Get in touch to walk through your project requirements and the team will put together a plan that fits.

Web Design & DevelopmentGraphic Design & BrandingeLearning DevelopmentExplainer Video Production+2

98Labs, Inc.

Software Development
Makati City
Unclaimed

98Labs is a Makati City software engineering firm that takes ambitious digital products from first scope to production. The team builds new products and platforms, modernizes aging enterprise systems, and puts AI applications into practical use for clients who need working software, not slide decks. For organizations that want experienced engineers without building an in-house team, 98Labs offers an outsourcing model that places seasoned developers directly behind a client's roadmap. The firm operates across three engagement tracks. New product development covers fast MVPs for early-stage startups through to full platforms built for enterprise scale. Legacy modernization means untangling old codebases, cutting cloud spend, and removing vendor lock-in without halting the business. The third track is the embedded engineering pod: a team of experienced engineers that runs on the client's sprint cadence and ships as though they are part of the company. It is this pod model that makes 98Labs a practical alternative to traditional IT outsourcing in the Philippines for teams that need engineering depth on short notice. The company's track record spans banking, energy trading, and logistics. Its most significant engagement was a five-year project modernizing the core banking system of a premier Philippine universal bank, covering 700 branches, four million retail customers, and three thousand MSME clients at a project peak of fifty engineers. A second major build was the Green Tiger Markets trading platform, a derivatives marketplace for volatile energy commodities with pilots across Europe, Africa, and the Philippines, delivered by a team of five over three years. 98Labs also served as the engineering engine behind QuadX for four years, shipping multiple commercial products and internal automation tools during the logistics company's early growth phase. What sets 98Labs apart operationally is how engagements are scoped and run. Discovery is a working session, not a sales call. The team runs two-week sprints with a live demo at the end of each cycle, so clients see working software throughout the build. CI/CD pipelines and full documentation are part of every handoff, and clients own the codebase outright. Every pod is staffed by engineers who have already shipped production systems. 98Labs is based in Makati City and serves clients across the Philippines and international markets. Teams looking for an AI-ready engineering partner for product development, modernization work, or staff augmentation are welcome to connect directly.

Software DevelopmentIT OutsourcingAI Application DevelopmentLegacy System Modernization+1

Accenture, Inc.

AI & Intelligent Automation
Makati CityIBPAP3.7 · Google
Unclaimed

Accenture is a global professional services company with a strong presence in Makati City, Philippines, offering consulting, technology, and business process outsourcing to organizations that need to operate smarter and at scale. For businesses evaluating BPO Philippines options, Accenture brings something beyond standard call center Philippines or back office outsourcing: the ability to weave AI directly into core operations so that processes don't just run faster but produce better decisions. Recent client work illustrates the range. Google Cloud replaced slow batch processing with an agentic AI model that delivers outputs up to 30x faster. Bristol Myers Squibb restructured work across its enterprise to put AI in the hands of employees. UNICEF used Accenture's digital capabilities to connect young people to skills training and employment opportunities at scale. These aren't isolated projects. They reflect a consistent approach to outsourcing that treats AI as a practical tool for real operational problems. Accenture's Philippines operations serve clients in life sciences, technology, and the social sector. Whether your need is customer support, data and analytics, or broader process transformation, the team in Makati City has the depth to scope and deliver it. Reach out to discuss how Accenture can support your outsourcing strategy.

AI & Intelligent AutomationBusiness Process OutsourcingTechnology ConsultingData & Analytics+3

Addmore Outsourcing

HR Consulting
Makati, Philippines
Unclaimed

Addmore Outsourcing, doing business as ADDMORE Services, is a professional and technical services company based in Makati, Philippines, providing offshore outsourcing for the architectural, engineering and construction industry. Buyers gain access to AEC-specific support that scales from short-term, project-based help to dedicated offshore professionals who can be built into a full-time extension of an in-house team. The company organizes its work into five areas: project-specific outsourcing, professional talent outsourcing, remote talent sourcing, consultancy services, and business technology solutions. Within those areas, the concrete services include architectural, BIM and rendering support, quantity take-offs and cost management, project management, FF&E and consultancy, MEP and structural services, and food and beverage hospitality design and consultancy. Professional talent is supplied across three tiers, Elite, Core and Smart Assist, which clients can combine into what the company calls a Professional Offshore Division. The consultancy line covers owner's representation, specialist contractor oversight and general contractor consultancy, while the business technology arm handles custom development, workflow automation, digital experiences and applied artificial intelligence. Client types described on the company's site include architecture, engineering and construction firms, project owners, hospitality groups, developers, operators, specialist contractors and general contractors delivering high-end interior environments. The food and beverage hospitality design and consultancy line points to additional work with restaurant and hospitality operators specifically. Operationally, the company is headquartered in Las Vegas, Nevada, with its technical team of architects, civil engineers and quantity surveyors based across the Philippines, Latin America and South Africa. It describes its key client markets as the United States, Australia, the United Kingdom, the Republic of Ireland, the United Arab Emirates and the Kingdom of Saudi Arabia, reflecting an offshore delivery model built around AEC firms operating in those regions. Addmore Outsourcing positions itself as a specialist AEC outsourcing partner rather than a general back-office provider, built around offshore technical talent and project support for architecture, engineering and construction firms.

HR ConsultingAccountingBack Office Outsourcing +21 servicesCall Center Services+20

ADP Philippines | Payroll and HR Systems Provider for Every Business

Payroll Services
Makati City
Unclaimed

ADP Philippines brings over 70 years of payroll and HR outsourcing expertise to businesses across the country and the broader Asia-Pacific region. Whether you run a growing local company or manage a multinational workforce, ADP delivers award-winning solutions that consolidate payroll, human resources, and workforce management into one unified platform. The core offering is ADP's human capital management (HCM) software, which connects HR, payroll, time tracking, and talent management in a single system. Beyond the software, ADP's payroll outsourcing services cover the full complexity of running accurate, compliant payroll, freeing your back-office operations to focus on higher-value work. The Time and Attendance module tracks hours worked and handles time-off requests, with direct integration into payroll so data flows without manual re-entry. HR Insights delivers payroll reports and access to employee master data, giving leadership the visibility to make informed workforce decisions. ADP has spent more than seven decades helping companies of every size get payroll right. Over a million companies worldwide rely on ADP, and the Philippines team is backed by a global implementation network of thousands of professionals spanning 140 countries. That kind of reach matters when payroll crosses borders or when local compliance requirements shift. Compliance is built into every ADP product. The company maintains a dedicated team of professionals focused on keeping clients current with regulatory changes. For businesses in the Philippines, from BPO Philippines operators to enterprises managing large distributed workforces, this compliance infrastructure significantly reduces payroll risk and the administrative burden on internal HR teams. ADP's track record is well documented: Global Payroll Supplier of the Year at the Global Payroll Awards 2022, HRM Asia Readers' Choice Award for Best HR Tech Outsourcing Solution for three consecutive years, and recognition by Everest Group as a Leader in Multi-Country Payroll Solutions in 2025. To find out which payroll or HR solution fits your business, ADP offers a free quote. Visit their website to connect with a specialist and get started.

Payroll ServicesHR OutsourcingTime & Attendance ManagementHR Insights & Reporting+1

Alexander Mann BPO Ltd. (Philippine Branch)

Recruitment Process Outsourcing (RPO)
Makati CityIBPAP
Unclaimed

Alexander Mann Solutions (AMS) is a global talent acquisition partner with a Philippine branch based in Makati City. For organizations where recruiting has become reactive, fragmented across too many tools, or disconnected from broader business strategy, AMS offers a way to restructure the function from the ground up. Their flagship offering is Next Gen Talent Acquisition, an AI-enabled platform designed to unify what most companies run as separate tracks. Permanent hiring, contingent workforce management, and early careers programs often operate in silos with different systems, different teams, and different metrics. AMS brings these together into a single integrated strategy, connecting data, sourcing channels, and candidate experience across all hiring types. The goal is a talent function that anticipates business needs rather than simply responding to open requisitions. The platform is modular, which matters for clients who don't need to overhaul everything at once. An organization focused on improving contingent labor management doesn't have to commit to a full permanent hiring transformation at the same time. AMS consulting teams work with clients upfront to identify the right scope, the right starting point, and the right configuration before any deployment begins. This consulting layer is central to how they position their BPO Philippines delivery capability: not as a generic outsourcing arrangement, but as a structured partnership built around talent strategy. The people-powered partnership model that AMS describes reflects a considered view of where AI belongs in talent acquisition. Technology handles data aggregation, channel coordination, and process efficiency at scale. Human expertise stays at the center of how client relationships are managed and how talent decisions get made. For global organizations evaluating back office and talent function outsourcing, the difference between automation-first and people-first providers is increasingly consequential, and AMS sits clearly in the latter camp. AMS serves leading organizations worldwide, with its Philippine operations contributing to the delivery of talent acquisition programs across markets. To explore what their Next Gen Talent Acquisition platform could do for your organization, reach out to their consulting team for an initial conversation.

Recruitment Process Outsourcing (RPO)Permanent Talent AcquisitionContingent Workforce ManagementEarly Careers Programs+1

ALG BPO Global Inc.

Talent Acquisition & Staffing
Makati City5.0 · Google
Unclaimed

ALG BPO Global Inc. Is a Makati-based talent and outsourcing firm operating under the ALG Talent brand. The company connects businesses with skilled professionals across a broad set of disciplines, making it a practical option for organizations looking to staff up in the Philippines without building a full HR function from scratch. Their coverage spans administration and office support, information and communication technology, engineering, quality and safety, and trades and services. ALG also works in the aviation sector, handling airport services and flight crew placements for operators who need specialized, compliance-ready candidates. For companies exploring BPO Philippines options or expanding their outsourced workforce, that kind of range matters. With operations grounded in Makati, one of the country's main business districts, ALG brings local expertise to international staffing needs. If you are looking to build out a back office team, source ICT professionals, or fill specialized industry roles through outsourcing, reach out to their team to discuss your requirements.

Talent Acquisition & StaffingAdministration & Office SupportIT & ICT OutsourcingEngineering Staffing+3

Alorica - MJ Plaza

Customer Support
Makati City1000+4.1 · Google
Unclaimed

Alorica's MJ Plaza office in Makati City brings over 25 years of customer experience expertise to companies looking for a serious outsourcing partner in the Philippines. This isn't a vendor relationship, it's a strategic one. Alorica works with respected brands across retail and technology to design and run customer support operations that perform consistently and scale as business needs change. As a call center Philippines operation, the MJ Plaza team delivers digital-first, people-focused CX across multiple languages, making it a practical choice for companies serving global customers. The approach combines proven processes, the right technology, and trained teams to produce measurable results, not just activity. If you're evaluating BPO Philippines providers that can handle complexity without losing the human touch, Alorica MJ Plaza is worth a conversation. Connect with their team to discuss your customer support or back office requirements and get a sense of what a real partnership looks like.

Customer SupportMultilingual SupportTechnical SupportCustomer Experience Management+1

Amicassa Process Solutions, Inc.

Customer Support
Makati CityIBPAP2.0 · Google
Unclaimed

Amicassa Process Solutions, Inc. Is a BPO Philippines company headquartered in Makati City, offering outsourcing services designed to help businesses cut operational overhead and keep their core teams focused on growth. The company covers customer support, back office processing, data entry, and virtual assistant work, giving clients a practical path to offloading repetitive, high-volume tasks without sacrificing quality or control. Makati City is home to some of the strongest BPO talent in Southeast Asia, and Amicassa draws on that pool to staff teams that communicate clearly, follow defined processes, and deliver consistent output. If your business is exploring back office support, customer support staffing, or other outsourcing needs, Amicassa Process Solutions is open to discussing what a partnership could look like. Connect with their team to outline your requirements and request a quote.

Customer SupportBack OfficeData EntryVirtual Assistant+1

Aretex Business Services Incorporated

Finance & Accounting
Makati City4.8 · Google
Unclaimed

Aretex Business Services Incorporated is the Philippine delivery base for Aretex, an outsourced accounting and financial data management provider headquartered in Australia. Operating from Makati City, the company supports multi-site businesses and franchises that want their bookkeeping, reporting, and financial operations run by a dedicated offshore team rather than built and staffed in-house. The goal is real-time visibility into the numbers and a single source of financial truth across every location, so decisions are based on current, consistent data rather than reports assembled separately at each site. The service list covers bookkeeping and accounting, including invoice and expense management, payroll, BAS lodgement, inventory management, and cashflow forecasting. On top of this, the company provides financial reporting and profitability analysis, data management services built around dedicated data analysts and accurate data entry, back office support, and CFO advisory for businesses that need senior-level financial guidance without a full-time CFO. Business intelligence and analytics work rounds out the offer, giving clients consolidated, timely data to base decisions on. Clients span franchise and retail networks alongside medical and pharmacy, real estate, professional services, trades and construction, health, fitness and beauty, retail and FMCG, and software and technology businesses. The company describes a client base of more than 380 businesses across Australia, New Zealand, and the UK, with a particular focus on multi-site operators and franchise groups that need consistent accounting across many locations. Delivery follows what Aretex calls its Managed Services Model: an Australian principal oversees the account and sets documented processes, while an offshore execution team carries out the day-to-day accounting and data work under a designated team leader. The company reports processing more than 1 million transactions a month and lodging 100% of client BAS returns on time. For businesses looking to standardise accounting and reporting across multiple sites without adding headcount, Aretex Business Services Incorporated offers an established offshore-onshore model built specifically around franchise and multi-location operations.

Finance & AccountingProfitability AnalysisFinancial ReportingBack Office+2

All BPO companies in Makati

All 140 verified companies, A to Z.

Where Makati's BPO companies operate

Outsourcing to Makati: common questions

What buyers ask most when comparing BPO companies in Makati.

01

How many BPO companies are in Makati?

Our directory lists 140 verified BPO companies in Makati. That is the live count from the directory, and it changes as companies are added, claimed, or unpublished.

02

What outsourcing work is Makati known for?

Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.

03

Why are outsourcing rates in Makati higher than elsewhere?

Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.

04

When is Makati the right choice over other Metro Manila locations?

Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.

Latest BPO news for Makati and the Philippines

All news →

New to outsourcing? Start with the basics: what BPO means, what the BPO industry is, and the Philippine BPO industry. Working in one? The terms you will hear most: VTO, PTO, HMO, NTE, RTA, and PIP. Or read the full BPO glossary.

Top BPO Companies in Makati 2026 (Verified List) | BPOAI.ai