The people behind BPOAI.ai
Five people run this site, and every one of them is named here with a profile you can check. They work through three desks — editorial, verification, and data — under rules that are public: listings are free, no company can pay for a position, and nothing publishes without human review.
Marco Perrott
Founder & CEO, LyrIQ AI
Marco helps BPOs and contact centres deploy AI agents their teams actually control, and writes on the AI transformation of the Philippine outsourcing sector — where enterprise AI is won in operations, not demos.
Writes and advises on
- AI voice agents
- Contact-centre AI
- BPO operations
- Philippine outsourcing
Christian Hall
Chief Commercial Officer, LyrIQ AI
Christian leads sales, marketing, customer success, and revenue operations for AgentConnect — a governed AI orchestration platform built for BPOs, contact centers, and accounting firms. He works at the front line of how AI orchestration actually gets adopted inside operations-heavy businesses.
Read profileAlan Sullivan
Director for Partnerships, BPOAI.ai
Alan connects Philippine BPOs with AI vendors, enterprise demand and AI-ready talent, and writes on how AI actually gets built into BPO operations, the part that happens after the demo. He has spent 30 years acquiring, building and scaling businesses, pairing automation with proven operating systems.
Read profileJustin Massey
GTM & Partnerships Lead, LyrIQ AI
Justin leads GTM & Partnerships at LyrIQ AI, working across BPOAI.ai, the AI-BPO directory for the Philippines that connects BPOs, AI vendors, and enterprise buyers inside one credibility layer built on real training and usage, not claims. Before this, he spent over a decade running operations and crews in commercial construction, a background that shaped how he judges whether an AI capability actually holds up in practice. He's focused on growing the vendor and directory ecosystem so BPOs can prove what's live and buyers can trust what they're seeing.
Read profileJ-ann Ramos
Executive Assistant to the CEO, LyrIQ AI
J-ann supports executive operations, strategic coordination, and initiatives across LyrIQ AI and BPOAI. With five years of experience in executive support, J-ann brings a people-focused perspective to the evolving AI and BPO landscape, with a particular interest in talent development, workforce transformation, and AI upskilling.
Read profileHow the work is organised
The desks describe how the site is actually produced and verified today. How the scoring works is documented in full on How Scoring Works.
Editorial desk
Publishes the News Hub and the site's guides. Articles are agent-drafted and human-reviewed: nothing goes live without an editor's approval, and every figure in the blog series carries a source URL, retrieval date, and confidence score.
Verification desk
Maintains the directory's 890+ company profiles. Listings publish only when they carry real substance — services, industries, location, team size — and claims are verified against company work-email domains before an owner takes control of a profile.
Data & engineering
Runs the agents that keep profiles current: enrichment from companies' own websites, independent ratings with named sources, and the scoring system documented on the How Scoring Works page. No company can pay for a position anywhere on the site.
Work with us
Corrections, listing questions, or press: the fastest route is the contact form. BPO operators can claim their profile directly; companies not yet listed can get listed for free.