BPO Companies in Makati
140 verified companies in Makati
Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.
Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.
Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.
Asia Peopleworks, Inc.
Asia Peopleworks, Inc. (APW) is a Makati-based outsourcing company with more than 20 years of experience placing talent across industries in the Philippines. Businesses that need to scale customer support teams, fill back office roles, or bring in IT contractors without taking on direct employment risk have relied on APW to get it done. Core services include manpower outsourcing, IT staff augmentation through the APWTech division, employer of record, payroll and timekeeping management, and visa and employment support for foreign nationals. APW stays ahead of Philippine labor regulations and maintains clean compliance records, which matters to clients managing operational risk across multiple sites. Their employer of record service is especially practical for foreign companies entering the Philippine market, since APW handles payroll, benefits, and local regulatory requirements on their behalf. Clients and placed employees alike consistently highlight APW's responsiveness and hands-on account management as what sets them apart. For companies looking for a BPO Philippines staffing partner that covers the full employment cycle, from sourcing through ongoing compliance, APW is worth a conversation. Reach out to their team to discuss your requirements or request a quote.
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Asia Select Inc. (ASI)
Asia Select Inc. (ASI) has been connecting organizations with high-caliber professionals for nearly three decades. Based in Makati City, ASI is one of the Philippines' most established headhunting and recruitment outsourcing firms, with particular depth in technical, cybersecurity, and executive-level hiring. For companies that need to fill critical roles without stretching their internal HR teams, ASI brings market knowledge and process discipline that goes well beyond posting a job and waiting. The firm's services span three main areas. Recruitment Process Outsourcing (RPO) allows organizations to hand off some or all of their hiring pipeline to ASI, covering talent sourcing, interviewing, background checks, offer creation, and salary negotiation as a single managed engagement. Contingency and Executive Search handles positions from entry level through C-Suite, with a success-driven structure that keeps ASI's incentives aligned with delivering the right hire. The third service, ZMG Research and Talent Intelligence (RTI), is delivered through ZMG Ward Howell and produces research and analysis across sectors and geographies, giving clients a factual view of the talent market before making key decisions. ASI's role as the dedicated recruitment partner of NCC Group in the Philippines since the company's local launch is a meaningful reference point. NCC Group is one of the world's leading cybersecurity organizations, and being its first and ongoing hiring partner speaks to ASI's ability to identify and attract genuinely specialized security talent. Security consultants, penetration testers, and technical specialists are not easy to find, and ASI has developed the pipelines and market relationships to recruit them effectively. Beyond cybersecurity and technology, ASI serves clients across a range of industries and functions. Businesses in financial services, professional services, BPO Philippines operations, and other sectors regularly use ASI as an outsourcing partner when they need to fill senior leadership, commercial, or HR roles with precision rather than volume. If your organization has open positions that require more than a standard recruiter's approach, Asia Select is a practical starting point. Describe your requirements through the website and the team will follow up directly.
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Asia Systems Group, Inc.
Asia Systems Group, Inc. (ASGI) has been handling payroll outsourcing and HR system solutions for Philippine-based companies since 1995. For businesses that want to hand off complex back-office processes without sacrificing control or accuracy, ASGI offers a clear alternative to building everything in-house. The company's flagship service is ASGI Payroll Services, which covers end-to-end payroll processing including statutory reports, government compliance filings, and general ledger entries. Payroll is delivered either as a fully managed outsourcing arrangement, where ASGI's team runs the entire process, or as a Software as a Service (SaaS) subscription that gives companies direct access to the platform. Bank transfer data files are generated automatically, cutting out manual uploads and reducing the chance of payment errors. The zero Total Cost of Ownership model means clients avoid investing in new hardware or dedicated infrastructure. ASGI also offers a cloud-based HRIS suite built around three integrated modules. ASGI HR Data handles employee records management, 201 file storage, and customizable access controls so HR teams maintain secure, organized data. ASGI Time and Leaves automates work hour calculations, enforces attendance policies consistently, and captures hours through flexible input methods. Both modules connect directly to the payroll engine, so data flows between systems without manual re-entry. As the business grows, the platform scales without additional IT buildout. As a BPO Philippines provider focused on HR and payroll functions, ASGI works with companies across the Philippines that have outgrown manual processes but need expert management of their compliance obligations. Philippine statutory requirements, government contributions, and labor regulations are built into the system and kept current, reducing the compliance burden on internal teams. As a Microsoft Certified Partner in Application Development, ASGI brings software development depth to its outsourcing practice. The team works alongside each client from initial scoping through implementation, shaping the setup to fit existing workflows rather than delivering a generic configuration. To learn more or see the platform in action, visit myasgi.com to download product brochures or book a demo.
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AUMTREND PH INC,
AUMTREND PH INC is a Makati-based firm built around three connected services: IT talent placement, workforce training, and custom technology development. Businesses that work with AUMTREND typically need more than one of the three, and the company is structured to deliver all of them together rather than as separate engagements. The training side runs immersive programs in Java, Python, React, and full-stack development, built around an 85% hands-on curriculum that focuses on real projects and production-level coding standards. Instruction comes from experienced practitioners, not academic trainers, which means participants leave with skills that transfer directly to the job. For companies that need to hire rather than develop in-house, AUMTREND pre-vets IT professionals and matches them to client teams, handling sourcing and initial screening so that hiring managers evaluate candidates who are already qualified. The HR compliance practice runs alongside this, covering the administrative overhead that typically slows down remote or cross-border team expansion. Enterprise tech companies and growth-stage firms make up a significant part of AUMTREND's client base, including organizations that need to add engineering capacity quickly without building a full in-house recruitment function. The company has launched careers for over 500 alumni and placed them with top tech firms, creating a talent network that works in both directions: trained graduates enter the pipeline, and enterprise partners draw from it. As a BPO Philippines provider focused on technical staffing and IT outsourcing, AUMTREND occupies a specific niche. Companies looking for skilled developers, engineers, or cloud specialists get a partner that can also train and develop the team over time. That continuity reduces the turnover and ramp-up costs that typically come with outsourcing technical roles. Each client engagement includes a dedicated account manager, keeping communication clear across time zones and avoiding the back-office fragmentation that frustrates growing companies working with distributed teams. Whether the goal is filling senior engineering roles, building a custom software platform, or running a structured upskilling program for an existing team, AUMTREND handles the process from start to finish. Contact their team through the website to discuss hiring requirements, training needs, or an IT development project.
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Axadra
Axadra Ventures Inc is a Makati-based digital solutions company that builds technology, processes, and marketing systems for partner businesses. For companies looking to outsource specialized functions or accelerate operations without heavy internal investment, Axadra offers a practical alternative in the Philippines: a team that covers SaaS product development, turn-key process automation, and smart marketing execution within one operating model. The company operates across three core practice areas. On the technology side, Axadra develops and deploys SaaS solutions spanning recruitment automation, marketing dashboards, voice-of-the-customer tools, report automation, talent selection platforms, and online reputation management. These are products the team has built and refined through real-world use across its own portfolio companies. On the process side, the team designs and implements turn-key automation for business operations, applying the same systems that have scaled the Axadra Ventures group. Marketing rounds out the offer: its solutions have been adopted by thousands of small businesses globally and by established local Philippine brands, covering both SMB digital marketing and enterprise-scale campaigns. Axadra works with a wide range of businesses. Startups and SMBs around the world use its marketing and automation tools to build visibility and streamline operations. Larger local brands commission more complex projects that tie together process design, technology platforms, and marketing execution. The company has also made direct investments in online marketplaces, digital publishing, and talent platforms, which means its team brings operator-level experience rather than just an outside perspective. What distinguishes Axadra operationally is the B. O. S. S. Framework, short for Business Operating System. It is the accumulated body of the company's experience, best practices, tested technologies, and people systems, packaged into a consistent delivery model. The team has been built largely from the ground up through internal development, and much of the talent driving client work today was grown and trained inside Axadra rather than hired fully formed from elsewhere. If you are exploring outsourcing options in the Philippines, from back-office automation to digital marketing programs, Axadra Ventures is worth a direct conversation. Visit their website to get in touch and discuss what solutions fit your business.
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Booth
Booth & Partners is a BPO Philippines firm built around one idea: that great outsourcing starts with the right people. Operating from talent hubs in the Philippines and Colombia, with hiring reach across 120+ countries, they deliver managed outsourcing, talent solutions, and AI-augmented teams to businesses that want outcomes, not just headcount. Their service range covers customer service outsourcing, back office operations, finance and accounting, HR outsourcing, IT staff augmentation, recruitment process outsourcing, and employer of record arrangements. What sets Booth apart is how they pair AI agents with skilled operators to automate high-volume back-office workflows, so clients get efficiency gains without sacrificing quality or oversight. All Booth teams work in ISO-compliant, secure environments and operate under HIPAA, DPO/DPS, and IBPAP standards, giving regulated-industry clients a reliable compliance foundation. With a 4.8 rating from clients who cite responsiveness, cultural fit, and continuous improvement, this is a call center Philippines and outsourcing partner with a track record worth exploring. Connect with their team to request a quote.
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BrightCare Assist Philippines, Inc.
BrightCare Assist Philippines, Inc. Is a medical assistance and healthcare outsourcing company based in Makati City, built to serve international insurance carriers and their members across the Philippines. Since its founding in 2016, the company has grown from a small, purpose-driven team into a full-service operation that handles complex case management 24 hours a day, seven days a week. For insurance companies that need a capable, always-available partner on the ground in the Philippines, BrightCare functions as an extension of their own operations. The company's core services cover the full range of medical coordination and assistance needs. Hospital admission assistance, outpatient referrals, urgent care coordination, emergency room services, dental care, ambulance transfers, and hotel or home visit arrangements are all handled by BrightCare's medical staff. On the administrative side, the team manages medical reports, professional fee audits, claims reporting, and medical bills review. Medical escort and formal medical coordination are also available for cases requiring continuity of care across facilities or geographic locations. BrightCare operates Bright Tele-Care, its dedicated telehealth program that gives insurance clients a complete digital care pathway. Services under this program include electronic consultations, virtual video consultations with specialist physicians, web-based interactive access, electronic prescriptions, and general health information support. This positions the company as a healthcare BPO partner that can support both in-person and remote care needs from a single point of contact. Travel assistance is another major service line. The company coordinates emergency medical evacuations, medically supervised repatriation, repatriation of mortal remains, flight arrangements, medication procurement and dispatch, interpreter referrals, and emergency message relay. Concierge assistance rounds out the offering, covering air travel bookings, hotel and car rental reservations, passport and visa inquiries, and directory assistance. The breadth of these services makes BrightCare more than a call center Philippines-based insurers use for simple queries; it is a comprehensive assistance platform capable of managing the most demanding international cases. All case coordinators are Medical Allied Professionals, with registered nurses preferred for client-facing roles. The company's corporate office sits in the central business district of the Philippines, and its operational model is built around round-the-clock coverage. When making hospital referrals or coordinating admissions, BrightCare directs clients to Joint Commission International-accredited facilities in the Philippines, reflecting the standard of care the company holds for every case it manages. International insurance carriers, assistance networks, and healthcare organizations looking for a Philippines outsourcing partner with genuine medical expertise are encouraged to visit brightcare-assist.com or reach out directly to discuss how BrightCare can support their members.
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BruntWork Careers
BruntWork Careers connects global businesses with skilled remote professionals based in Makati City, Philippines, covering a wide range of outsourcing needs from customer support to creative marketing. With a 4.9-star rating from 370 verified reviews, the company has built a reputation for placing reliable, high-performing talent across industries including travel, ecommerce, construction, fashion and apparel, and logistics. Their BPO Philippines offering stands out for strong multilingual capabilities. The team regularly sources bilingual and trilingual professionals for roles requiring Spanish, French, German, and Dutch, giving clients access to talent that can serve international markets without the overhead of a traditional call center Philippines setup. Whether you need a virtual assistant, a social media specialist, a lead generation coordinator, or a back office operations hire, BruntWork Careers handles the placement so your team can focus on growth. Contact them to learn how their outsourcing model fits your business.
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Business Outsourcing Solutions & Services , Inc.
Business Outsourcing Solutions & Services, Inc. (BOSS) is a finance and accounting outsourcing firm based in Makati City that takes on the financial back-office work so client businesses can concentrate on what they do best. Operating from the Salustiana D. Ty Tower in Legazpi Village, one of Metro Manila's most established business addresses, BOSS delivers professional financial support to organizations that want consistent, accurate processing without the overhead of a large in-house team. The company's service range covers the key pillars of financial function support. BOSS manages payroll processing and reporting, making sure employees are paid correctly and on schedule while clients remain compliant with statutory requirements. Treasury services address cash management and related financial operations. On the accounting and tax side, BOSS handles bookkeeping, financial statements, and a broad set of tax-related services. This includes tax planning and compliance work that helps clients stay current with BIR obligations and manage their exposure. The firm also provides forwarding address and document storage services, giving clients a credible Makati business address alongside secure management of physical records. This combination of services is well suited to small and mid-sized enterprises, foreign companies establishing a foothold in the Philippine market, and regional businesses looking to consolidate financial administration under one reliable partner. Any organization that wants structured back-office support without building the function internally is a natural fit for what BOSS offers. BOSS can be reached by phone across multiple lines and by email at inquiries@boss-outsource.net. The Makati location puts the team within easy reach of clients across the central business district, and the firm's focus on financial outsourcing means clients work with specialists rather than generalists. If your business needs dependable support for payroll, tax compliance, treasury operations, or accounting, BOSS is a straightforward starting point. Contact the team directly to talk through your requirements and find out how outsourcing these functions through a BPO Philippines arrangement can bring more order and predictability to your financial operations.
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ByltAx Systems Inc.
BYLTAX is a Philippines-based outsourcing company that builds and manages offshore teams for businesses worldwide. The core offer is simple: skip the overhead of Western hiring, save up to 70% on labor costs, and get a fully-managed team that operates from a 24/7-equipped call center in the Philippines. With over 100 clients across the globe and 21 years in the industry, BYLTAX positions itself as a long-term growth partner, not a staffing vendor. The company covers a wide range of outsourced functions. Customer support teams are available 24/7/365 across voice, chat, and email, and also handle quality assurance, risk analysis for online transactions, customer retention, and onboarding. The sales division manages the full pipeline: lead generation, outreach, appointment setting, lead closing, and account management, across any timezone. Software development services include UX/UI design, mobile and web application development, and payment solution integration. For e-commerce and retail businesses, BYLTAX offers professional photo retouching and video editing to improve product presentation across sales channels. Virtual assistants handle data research, data entry, bookkeeping, file organization, and calendar management. The company also provides registered business address services in the Philippines, including corporation registration, business permits, conference room access, and mail management. The client base spans international businesses, including e-commerce brands managing multi-channel product imagery. A client testimonial from a gift box company highlights both the quality of graphic work and the consistency of communication throughout the engagement, which reflects the kind of ongoing relationship BYLTAX says it is built for. What separates BYLTAX operationally is its retention record. 89% of staff remain with the company, and 83% stay for at least five years. That continuity matters for clients because it means less retraining and more institutional knowledge on their accounts. Every client gets a dedicated manager who provides daily reports, keeping the client's team informed and in control without having to handle day-to-day supervision directly. The Philippines workforce is English-proficient, with 55% speaking American English, which makes it a practical fit for US, UK, Canadian, and Australian businesses. Data security and legal compliance are handled at the enterprise level. If your business is ready to scale without adding fixed Western-market overhead, BYLTAX is worth a conversation. Request a quote or send a job description through their website to see what a custom offshore team could look like for your operation.
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Cadaxis.com - Cad & Revit BIM Outsourcing Services
Cadaxis.com delivers professional CAD drafting, Revit BIM modeling, and 3D rendering as outsourced services for architecture and engineering practices. Based in Makati City, Philippines, the company offers technical document production at a fraction of the cost of in-house staffing, making it practical for firms of any size to get reliable drafting output without the overhead of permanent employees. Three service areas define what Cadaxis does. Their CAD drafting service covers the production of technical drawings and construction documents to the professional standards architects and engineers require. Revit BIM modeling gives clients access to full Building Information Modeling capability through one of the most widely used platforms in the industry, without needing in-house licensed specialists. 3D rendering rounds out the offering, producing photorealistic visualizations that support design presentations, client approvals, and project documentation. Alongside these production services, Cadaxis also provides consultation on how to approach construction document workflows efficiently, which is particularly useful for firms setting up their document production process for the first time. The company is clear about who it works with: architectural firms, independent architects, civil and structural engineers, and allied professionals in the construction and design space. Their services fit practices at several different stages. A firm just getting started with no permanent drafting staff can engage Cadaxis to cover that gap from day one. An established practice that has taken on more projects than its current team can handle can use Cadaxis as a relief valve. Individual professionals who need finished drawings produced without hiring for it can work with Cadaxis on a per-project basis. As a Philippines-based outsourcing provider in the AEC sector, Cadaxis operates within an established tradition of professional back-office outsourcing that has made the Philippines a recognized destination for skilled, English-proficient remote teams. Clients get the flexibility to scale drafting support up or down based on actual project volume, rather than carrying fixed headcount through slower periods. This model is what draws cost-conscious architecture and engineering firms to Philippines BPO providers in the first place. If your firm needs drafting capacity without the commitment of permanent staff, Cadaxis offers a practical route to getting construction documents and BIM models produced professionally. Reach out through their website to discuss your current projects and explore how their team fits into your workflow.
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Callbox Philippines
Your pipeline fills with sales-ready leads and confirmed appointments. Your team closes the deals. Callbox's AI doesn't run in a single channel. It powers a unified intelligence loop across email, voice, social, and data, with human GTM expertise at every critical touchpoint. AI researches every prospect individually, their role, company news, and intent signals, then writes a genuinely unique email for each. Not mail merge. Not templates. True 1:1 at any volume. Callbox pairs AI voice agents, running 24/7 for high-volume transactional calls, with human SDRs who handle the consultative conversations that close deals. AI scales the volume. Humans drive the outcome. AI analyzes a prospect's recent posts, career transitions, and network activity before crafting each connection request and message. Every touch is timed and synced with email and voice for a coordinated multi-channel sequence. AI amplifies. Humans close. Teams pairing AI outreach volume with human consultative skill are 3.7× more likely to hit quota than those using either approach alone. Every Callbox program is built on that model.
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Where Makati's BPO companies operate
Outsourcing to Makati: common questions
What buyers ask most when comparing BPO companies in Makati.
01How many BPO companies are in Makati?
Our directory lists 140 verified BPO companies in Makati. That is the live count from the directory, and it changes as companies are added, claimed, or unpublished.
02What outsourcing work is Makati known for?
Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.
03Why are outsourcing rates in Makati higher than elsewhere?
Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.
04When is Makati the right choice over other Metro Manila locations?
Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.
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