BPO Companies in Makati
136 verified companies in Makati
Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.
Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.
Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.
Beeline Now Consulting Services, Inc.
Beeline Now Consulting Services is a Makati-based marketing outsourcing firm that gives businesses access to a full-stack marketing team without building one in-house. Their flagship offering, Marketing as a Service, operates on a credit-based model that lets clients in the Philippines and globally scale support up or down based on actual need. This positions Beeline as a practical BPO Philippines alternative for companies that want consistent marketing output without the overhead of a fixed internal department. The team covers digital marketing, content creation, events management, and marketing technology setup including CRM strategy, marketing automation, and HubSpot implementation. A dedicated advisory practice helps clients define their value proposition, align sales and marketing objectives, map the customer journey, and produce a concrete marketing plan. Beeline specializes in B2B marketing and works as an extension of your team rather than a transactional vendor. If you want to outsource marketing functions or need experienced consultants to build and run campaigns that generate leads, reach out to Beeline to discuss your goals.
Credentials
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BGC and Co. CPAs
BGC and Co. CPAs is a trusted firm of Certified Public Accountants dedicated to helping businesses across the Philippines thrive. We specialize in auditing & assurance, accounting & bookkeeping, business registration, management and HR consulting, and more. Our team provides expert guidance in tax compliance, financial management, system setup, and internal audit support, ensuring your business stays efficient, compliant, and future-ready. Whether you’re starting up or scaling up, we’re your partners in building financial clarity and long-term success. BGC and Co. CPAs is a mid-sized progressive auditing firm providing comprehensive set of cost effective solutions to organizations like yours. Our services include auditing, accounting, bookkeeping, business management, and HR consulting. Further, we provide other business services like VISA processing in Bureau of Immigration (BI), Philippine Retirement Authority (PRA). ”I highly recommend this CPA firm for their outstanding tax services. Their work is consistently organized and well-structured, providing clients with true peace of mind. The owners and the team are incredibly professional, responsive, and always willing to go the extra mile. What truly sets them apart is their positive attitude and the respectful, client-first approach they bring to every interaction. It’s clear they are committed to delivering high-quality service.
Credentials
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Booth
Booth & Partners is a BPO Philippines firm built around one idea: that great outsourcing starts with the right people. Operating from talent hubs in the Philippines and Colombia, with hiring reach across 120+ countries, they deliver managed outsourcing, talent solutions, and AI-augmented teams to businesses that want outcomes, not just headcount. Their service range covers customer service outsourcing, back office operations, finance and accounting, HR outsourcing, IT staff augmentation, recruitment process outsourcing, and employer of record arrangements. What sets Booth apart is how they pair AI agents with skilled operators to automate high-volume back-office workflows, so clients get efficiency gains without sacrificing quality or oversight. All Booth teams work in ISO-compliant, secure environments and operate under HIPAA, DPO/DPS, and IBPAP standards, giving regulated-industry clients a reliable compliance foundation. With a 4.8 rating from clients who cite responsiveness, cultural fit, and continuous improvement, this is a call center Philippines and outsourcing partner with a track record worth exploring. Connect with their team to request a quote.
Credentials
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Booth Philippines
Booth connects global businesses with precision-matched talent and AI-augmented teams, operating from talent hubs in the Philippines and Colombia with the ability to hire across 120+ countries. As a BPO Philippines provider focused on outcomes rather than headcount, Booth handles both the people side and the process automation side of outsourcing, pairing skilled operators with AI agents to tackle high-volume back-office workflows at scale. Every engagement runs within ISO-compliant, HIPAA-ready environments that meet DPO/DPS and IBPAP standards, so clients in regulated industries get full compliance coverage from day one. The team acts as an extension of your HR and operations function, keeping you in control while managing the complexity of international hiring, onboarding, and workflow execution. Booth carries a 4.7 rating across more than 100 verified reviews, reflecting the kind of relationship-driven outsourcing that keeps clients coming back. Reach out to learn what a managed outsourcing partnership with Booth can do for your team.
Credentials
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Bossjob Philippines
Bossjob is an AI-powered job portal based in Makati City that connects Philippine businesses with qualified candidates across BPO and outsourcing roles. The platform uses AI-driven job matching to help employers fill customer support, virtual assistant, IT technical support, content moderation, and back-office positions, making it a practical resource for companies building or scaling teams in the Philippines. The platform covers industries from food and beverage and manufacturing to Web3 technology and construction, with strong listings for call center Philippines roles including voice and non-voice customer service, chat support, and online moderation. Employers can post openings and reach candidates actively seeking full-time and part-time work, with salary ranges spanning entry-level through senior professional brackets. Bossjob carries a 4.7-star rating from 159 reviews, reflecting solid satisfaction from both hiring companies and job seekers. For businesses looking to source BPO and outsourcing talent in the Philippines without going through traditional recruitment agencies, Bossjob offers a direct, AI-assisted alternative. Reach out to the Bossjob team to learn how the platform fits into your hiring strategy.
Credentials
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BPO Industry Employees Network (BIEN)
The BPO Industry Employees’ Network or BIEN is an independent network of employees, by the employees, and for the employees of the business process outsourcing (BPO) industry in the Philippines. It aims to promote BPO employees’ rights and welfare. The founding of BIEN seemed like a natural occurrence. From after-shift discussions over coffee, online conversations and meetings, BIEN evolved into a network that would bring BPO employees together in safeguarding employees’ rights and welfare. While it remains an excellent venue to meet new people, interact socially, and provide a forum for discussions, BIEN seeks to be an organization where BPO employees can come together and discuss issues and launch drives for the betterment of the employees and the industry. I need assistance. I had an accident recently and had a medical certificate valid for 3 days. I had a sprained ankle when I slipped down the stairs. Pain still persists after 3 days but doctor who examined me went on leave so I was not able to acquire an extension. Due to the muscle relaxant I was taking, I was feeling dizzy most of the times. I was unable to notify our office for 3 more days that I can’t come for work. I received a return to work order which I responded to immediately and I was advised of an HR hearing via webex for December 15,2021 at 9pm. I was online since 8:48pm last night but HR wasn’t responding. I immediately notified our operations manager who advised me that hearing will be rescheduled on December 20,2021. I understand that it was a neglect on my part that I didn’t notify them that I can’t come for work for 3 more days. But is it right for them not to release my 13th month pay. Along with that. My salary was held too. Please help me with the best step I should take to resolve this. Thank you. Hello Rowena. Sorry for getting back to you so late. Please send us a message on our Facebook page BIEN HelpDesk or answer this form so that one of our paralegals will reach out to talk to you and document your case. Thank you. Hello Johann. We are sorry to hear what happened. For us to assist you better, please use this form so that our paralegals can reach out to help you.
Credentials
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BruntWork Careers
BruntWork Careers connects global businesses with skilled remote professionals based in Makati City, Philippines, covering a wide range of outsourcing needs from customer support to creative marketing. With a 4.9-star rating from 370 verified reviews, the company has built a reputation for placing reliable, high-performing talent across industries including travel, ecommerce, construction, fashion and apparel, and logistics. Their BPO Philippines offering stands out for strong multilingual capabilities. The team regularly sources bilingual and trilingual professionals for roles requiring Spanish, French, German, and Dutch, giving clients access to talent that can serve international markets without the overhead of a traditional call center Philippines setup. Whether you need a virtual assistant, a social media specialist, a lead generation coordinator, or a back office operations hire, BruntWork Careers handles the placement so your team can focus on growth. Contact them to learn how their outsourcing model fits your business.
Credentials
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Bx Digital Marketing Services
BX Digital Marketing Services is a full-service digital marketing agency based in Makati City, built specifically for Philippine businesses that want measurable revenue growth, not just online visibility. Their integrated approach covers SEO, Google Ads, Meta Ads, social media management, web design, video production, photography, and brand strategy, all coordinated by a single team under one strategy. Over eight years in the Philippine market, they have served more than 75 local brands and generated over 870 million pesos in client revenue, with average returns of 4 to 8 times ad spend. Clients span real estate developers, food and beverage brands, law firms, and other Metro Manila businesses. BX positions itself as a strategic growth partner rather than a task-based vendor, building data-backed marketing systems aligned to each client's actual revenue targets. Every engagement includes live performance dashboards, weekly updates, and monthly reviews so clients always know where their budget is going. If you are looking for a Philippine agency that connects creative production with performance marketing and reports on real business outcomes, BX Digital is worth a conversation. Reach out to request a free marketing audit.
Credentials
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Callbox Philippines
Your pipeline fills with sales-ready leads and confirmed appointments. Your team closes the deals. Callbox's AI doesn't run in a single channel. It powers a unified intelligence loop across email, voice, social, and data, with human GTM expertise at every critical touchpoint. AI researches every prospect individually, their role, company news, and intent signals, then writes a genuinely unique email for each. Not mail merge. Not templates. True 1:1 at any volume. Callbox pairs AI voice agents, running 24/7 for high-volume transactional calls, with human SDRs who handle the consultative conversations that close deals. AI scales the volume. Humans drive the outcome. AI analyzes a prospect's recent posts, career transitions, and network activity before crafting each connection request and message. Every touch is timed and synced with email and voice for a coordinated multi-channel sequence. AI amplifies. Humans close. Teams pairing AI outreach volume with human consultative skill are 3.7× more likely to hit quota than those using either approach alone. Every Callbox program is built on that model.
Credentials
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Citco International Support Services Limited - Philippine ROHQ
Citco International Support Services Limited operates its Philippine Regional Operating Headquarters in Makati City, serving as a critical operational hub for the Citco group's global fund administration and asset servicing business. Since 1948, Citco has been the operational backbone for some of the world's most complex investment funds, and the Manila ROHQ extends that capability across the Asia-Pacific region. The Philippine office supports Citco's core offerings in fund administration, middle office services, and back office financial operations, making it a significant presence in the BPO Philippines landscape for financial services outsourcing. The team works across private markets, hedge funds, and hybrid fund structures, with growing capabilities in AI and data automation that position Citco Recognised at the With Intelligence Hedge Fund Services Awards APAC 2026 and the Hedgeweek European Awards 2026 for middle office excellence, Citco brings award-winning service quality to its Philippine operations. If you are an asset manager or fund operator looking for specialist outsourcing support in the region, connect with the Citco Philippines team to explore how they can support your operational needs.
Credentials
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CloudConsole IT Services
CloudConsole IT Services gives businesses in the Philippines one place to handle every IT need, from day-one hardware setup to ongoing network management and cybersecurity. Based in Makati City, the team covers 24/7 helpdesk support, network design, Office 365 migration, IT asset tracking, CCTV and access control, and full infrastructure management. Clients get a dedicated partner rather than a revolving roster of vendors. With over 10 years of combined experience and more than 100 clients served across multiple industries, CloudConsole applies international standards and Swedish technology practices to Philippine operations. The result is consistent uptime and fast response times, which client feedback consistently confirms. A 4.9 rating across 97 reviews reflects how the team performs when it matters. For companies considering IT outsourcing in the Philippines, CloudConsole is structured to absorb the entire technical burden so in-house teams can stay focused on core work. Whether you need managed IT support, a network overhaul, or a cybersecurity strategy, CloudConsole is ready to scope a solution. Reach out today for a free quote.
Credentials
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Comm&Sense Inc.
We create strategic communication campaigns that drive real results. Our expertise in media relations, data analysis, and market research ensures your brand stays ahead of the curve. Our digital strategies cut through the noise. We blend social media expertise, data analytics, and video production to amplify your brand across all platforms. We protect your reputation when it matters most. Our crisis management plans are built on real data, quick action, and tested strategies. We position your corporate responsibility efforts in a way that connects directly with your target market. Our campaigns for CSR and ESG reflect the balance between market research, local relevance, and alignment with global commitments. Great stories stay in people’s minds. We know how to tell those stories using the right blend of visuals, writing, and digital tools. At Comm&Sense, #IntelligentPR is where insights meet impact. It’s the perfect blend of data-driven strategy and intuitive creativity, combining the precision of analytics with street-smart and human-centric approaches. By fusing innovation and instinct, we create PR campaigns that go beyond numbers, creating genuine connections with audiences and delivering real, meaningful results.
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Where Makati's BPO companies operate
Outsourcing to Makati: common questions
What buyers ask most when comparing BPO companies in Makati.
01What outsourcing work is Makati known for?
Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.
02Why are outsourcing rates in Makati higher than elsewhere?
Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.
03When is Makati the right choice over other Metro Manila locations?
Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.
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