BPO Companies in Bacolod
24 verified companies in Bacolod
Bacolod City, the capital of Negros Occidental, has become a recognised next-wave outsourcing destination and holds a Cyberpark-style IT hub that anchors much of the local industry. Its friendly reputation and steady graduate supply make it an attractive site for providers looking beyond the saturated top-tier metros.
Work in Bacolod centres on customer support, data operations, and virtual assistant services, with costs among the lowest of the established BPO cities. Buyers often place stable, long-running programs here where lower attrition and predictable staffing matter more than raw scale.
Every company listed below comes from our verified directory, filtered to Bacolod locations. Profiles include services, headcount, industries, and how to get in touch.
Alas, Oplas & Co., CPAs
Alas, Oplas & Co. CPAs is a professional accounting and advisory firm based in Bacolod, Philippines, with over three decades of experience serving local and multinational companies. The firm offers a comprehensive range of services including audit and assurance, internal audit, tax advisory and compliance, corporate setup, outsourced bookkeeping and accounting, and offshore collaboration services. With professionals who bring both local and international experience, the firm is built to handle the demands of businesses operating across borders. For companies exploring back office outsourcing in the Philippines, Alas Oplas provides fully outsourced accounting and bookkeeping functions, along with remote data and software management through its offshore services. This makes the firm a practical partner for businesses seeking reliable BPO Philippines support in finance and compliance. Alas Oplas is also expanding into ESG assurance services, helping businesses meet growing stakeholder expectations around environmental, social, and governance reporting. If you are looking for an established Philippine firm to handle your finance, audit, or compliance outsourcing needs, reach out to Alas Oplas to discuss how they can support your business.
Credentials
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Apex REVA
Apex REVA is a virtual assistant provider based in Bacolod, Philippines, connecting U. S. Real estate businesses with pre-screened remote talent. Their outsourcing model handles the entire hiring journey, from initial consultation through a structured two-week onboarding program, so clients skip the usual time drain of recruiting on their own. Property management, client communications, and scheduling are among the core tasks their VAs handle from day one. The candidate process is hands-on. Apex REVA searches, screens, and interviews applicants on your behalf, then presents the top three matches for a final virtual interview with their support team present. That kind of back office support means real estate professionals spend their time on deals, not admin. For businesses that want reliable BPO Philippines talent without a complicated procurement process, Apex REVA offers a clear path from open role to confident hire. Reach out to schedule a consultation and find out which candidates fit your operation.
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Bookkeeping Accountant
Bookkeeping Accountant is a Philippines-based outsourcing firm that handles the full spectrum of bookkeeping and accounting so business owners can stop worrying about their numbers. Led by Ana Lee Malongayon, CPA, the team has over 10 years of QuickBooks experience, working with both QuickBooks Online and Desktop to deliver bank reconciliation, journal entries, AR/AP tracking, financial statement preparation, and complete back office accounting support. As a BPO Philippines provider, the firm serves clients across eCommerce, legal, real estate, dental, health and wellness, retail, and other professional service industries. Whether a business needs a one-time clean-up or ongoing full-charge bookkeeping, Bookkeeping Accountant offers a simple onboarding process: free consultation, agreed proposal, then immediate start. Their clients report strong time and cost savings by choosing to outsource rather than manage books in-house. If you are ready to hand off your accounting to a dedicated, CPA-led team in the Philippines, reach out today to book your free consultation.
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Clark Outsourcing- Bacolod City
Clark Outsourcing is a full-service BPO Philippines company built specifically for small and mid-sized businesses that need reliable, cost-effective offshore teams. American-owned and operating from the Clark Freeport Zone, a former US Air Force base with strong infrastructure and a deep talent pool, the company delivers remote staffing, seat leasing, and a Build-Operate-Transfer model that gives clients a clear path to owning their own Philippine operation. The service range is broad: call center and customer support, back office administration, medical billing and transcription, finance and accounting, software development, digital media, and engineering including AutoCAD work. Rather than cycling through contractors, Clark Outsourcing focuses on staff retention through investment in workplace culture and modern facilities, which translates directly to consistent output and lower turnover for clients. With affiliate offices in the US, UK, Australia, and Georgia, the company has the global reach to support international campaigns at scale. If you are evaluating outsourcing options and want a partner whose results are tied to yours, contact Clark Outsourcing to discuss your requirements and request a quote.
Credentials
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Concentrix Bacolod Recruitment Site
Concentrix Bacolod connects businesses with skilled Filipino professionals who deliver customer support across voice and non-voice channels. Operating from Bacolod, one of the Philippines' growing outsourcing hubs, this site serves as the recruitment gateway for a team that carries a 4.6 rating from nearly 200 reviews, reflecting consistent performance in customer-facing roles. For companies looking to build or expand their BPO Philippines operations, Concentrix Bacolod offers access to a trained talent pool suited for call center Philippines work, back office functions, and technical support. Bacolod's strong workforce supply and competitive operating environment make it a practical base for businesses that need reliable outsourcing capacity without the overhead of a Tier 1 city. If you are evaluating outsourcing partners in the Philippines, Concentrix Bacolod is worth a closer look. Connect with the team to discuss how their services can fit your operational needs.
Credentials
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Expounder Corporation
Expounder Corporation is a Bacolod-based business consultancy and outsourcing firm that helps companies across North America and beyond solve two costly problems: finding qualified talent and keeping their sales pipeline moving. Their recruitment team handles the full hiring cycle, from sourcing and screening candidates for hard-to-fill roles to delivering structured candidate reports so clients can make confident, informed decisions. On the revenue side, they book qualified discovery meetings with decision-makers, giving sales teams a pipeline of real opportunities rather than cold lists. Clients from real estate, technology, staffing, and professional services have relied on Expounder for recruitment outsourcing, lead generation, and HR support. The team is recognized for fast communication, tight follow-up, and staying close to client feedback throughout each engagement. As a Philippines-based BPO partner, they bring the cost advantage of offshore outsourcing without the communication gaps that often come with it. If your business needs stronger hiring results or a more consistent pipeline, reach out to Expounder to start a conversation about how they can help.
Credentials
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Global Strategic
Global Strategic is a Bacolod-based BPO Philippines provider delivering cost-effective outsourcing solutions to businesses of all sizes across the globe. The company specializes in taking routine, time-consuming tasks off your plate, so your in-house team can focus on work that actually moves the needle. Whether you need back office support, customer support, administrative assistance, or help freeing up your sales team from non-revenue tasks, Global Strategic builds a solution around your specific operation rather than fitting you into a one-size package. Data security is not an afterthought here. Global Strategic holds ISO 27001:2022 certification, SOC2 Type 2, PCI DSS compliance, and HIPAA-HITECH compliance, making it a credible outsourcing partner for businesses handling sensitive customer and financial data. If overhead costs are eating into your margins or your staff are stretched across tasks outside their core skills, this call center Philippines team is worth a conversation. Reach out to request a business strategy session and find out what the right outsourcing setup could look like for you.
Credentials
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Hire Virtual Assistant In The Philippines
Hire Virtual Assistant In The Philippines connects businesses with skilled remote professionals based in Bacolod, one of the Philippines' growing outsourcing centers. Whether you need help with administrative tasks, customer correspondence, scheduling, or day-to-day back office operations, this service gives you direct access to English-proficient Filipino talent at competitive offshore rates. Outsourcing to the Philippines remains one of the most cost-effective decisions a business can make. Filipino virtual assistants are known for strong communication skills, adaptability, and a genuine service orientation. Bacolod in particular has built a reputation as a reliable source of BPO Philippines talent, with a workforce that is both educated and experienced in supporting international clients. If your business is ready to offload time-consuming tasks and focus on what matters most, reaching out to explore VA packages and pricing is a straightforward next step.
Credentials
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Hit Rate Solutions
Hit Rate Solutions is a BPO Philippines provider headquartered in Bacolod, delivering back office outsourcing and customer support to businesses across the USA, Australia, and Canada. The team runs 24/7, which means client operations stay covered regardless of time zone, with no hand-off gaps or coverage windows to manage. Companies that work with Hit Rate Solutions get a dedicated outsourcing partner with strong client experience scores on Clutch, reflecting consistent delivery across engagements. The core offering centers on back office functions and call center Philippines operations, giving clients a cost-effective way to scale administrative and support workloads without building out in-house headcount. For buyers evaluating BPO options in the Philippines, Hit Rate Solutions brings geographic flexibility and a straightforward operating model built around North American and Australian business needs. If you're ready to explore what outsourcing could look like for your team, connect with Hit Rate Solutions to request a quote or discuss your requirements.
Credentials
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Hit Rate Solutions - Philippines Call Center
Hit Rate Solutions is a Philippines call center and BPO provider based in Bacolod, built for US and Western businesses that need reliable customer-facing operations without the overhead of in-house staffing. The company handles inbound customer support, order taking, and technical assistance, as well as outbound work including lead generation, cold calling, appointment setting, and live call transfers. Every agent is a fluent English speaker, and the team operates 24/7. The numbers behind the operation are concrete. Hit Rate Solutions maintains a 5-second average speed to answer, a 98% call quality assurance score, and monitors nearly 2,000 calls each month. Those standards have translated into real results for ecommerce clients. Safer Wholesaler saw daily leads jump from 70 to 280 and daily transfers rise from 8 to 21 after engaging the team. ShedsForLessDirect managed a significant spike in order volume during the COVID-19 period with support from Hit Rate Solutions. For companies exploring call center outsourcing in the Philippines, Hit Rate Solutions offers a practical entry point into BPO Philippines without a complicated setup. If you want to see what a dedicated Philippines call center can do for your customer support or sales pipeline, reach out and request a personalized quote.
Credentials
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iQor Philippines - Bacolod City
IQor Philippines brings over 30 years of outsourcing expertise to businesses that need dependable, scalable customer experience operations. Working from the Philippines and nine other countries, iQor combines more than 45,000 employees with AI-powered technology to manage the full customer lifecycle, from initial sales and onboarding through ongoing support, retention, and collections. For companies evaluating BPO Philippines partners, iQor offers a clear alternative to fragmented vendor relationships. Their proprietary AI platform, infinityAiQ, supports every stage of operations, helping clients improve results without adding complexity. Nine out of ten of their largest multi-vendor clients rank iQor first among their outsourcing providers. Whether you need a dedicated call center Philippines team, back office processing, or end-to-end customer support outsourcing, iQor is built to grow alongside your business. Connect with their Bacolod team to explore what the right outsourcing partnership looks like for your operation.
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Latest Mailing Database
Latest Mailing Database gives marketers, sales teams, and agencies direct access to clean, structured contact data for B2B and B2C outreach campaigns. Operating out of Bacolod in the Philippines, the company delivers an outsourcing-style data service, handling the heavy lifting of list building so clients can focus on running campaigns. Offerings cover ready-made email lists organized by country, industry, and job function, along with phone number lists, C-suite executive records, and fully custom database builds. Delivery arrives in CSV or Excel format, structured to import cleanly into most CRMs and outreach tools. The catalog draws from over 200 million professional contact records globally, with segments available for IT managers, finance and HR leads, C-level executives, and many other functions. Enriched records can include phone numbers, company details, and location fields, making the data practical for multi-channel outreach across email, calling, and SMS. For back office and sales operations teams that need verified, targeted contact data without the time cost of building lists in-house, this is a direct solution. Connect with Latest Mailing Database to request a sample file or discuss a custom segment for your next campaign.
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