Verified providers · Bacolod

BPO Companies in Bacolod

24 verified companies in Bacolod

Bacolod City, the capital of Negros Occidental, has become a recognised next-wave outsourcing destination and holds a Cyberpark-style IT hub that anchors much of the local industry. Its friendly reputation and steady graduate supply make it an attractive site for providers looking beyond the saturated top-tier metros.

Work in Bacolod centres on customer support, data operations, and virtual assistant services, with costs among the lowest of the established BPO cities. Buyers often place stable, long-running programs here where lower attrition and predictable staffing matter more than raw scale.

Every company listed below comes from our verified directory, filtered to Bacolod locations. Profiles include services, headcount, industries, and how to get in touch.

By BPOAI Editorial· Last updated:

1PointBPO

Finance & Accounting
Bacolod
Unclaimed

1PointBPO is a Philippines-based outsourcing provider built specifically for Australian accounting and professional services firms that want to hire dedicated offshore staff without the usual headaches. The pitch is direct: reduce your wage bill by 60 to 80 percent while keeping full control over how your team works and what they deliver. The core offering is dedicated staffing, not a shared service pool. Clients hire individual accountants and back-office professionals who work exclusively on their firm's workload. That means the staff member you onboard is focused entirely on your processes, your clients, and your deadlines. 1PointBPO handles the employment and workplace side, providing office space, enterprise-grade network infrastructure, and reliable internet connectivity, so you get the cost advantages of outsourcing without sacrificing the reliability or oversight you would expect from an in-house hire. The company is squarely aimed at Australian accounting practices and professional services businesses looking to scale without the prohibitive cost of local hiring. If your firm is carrying too much administrative load, or if you want to bring on additional accounting capacity without the overhead, this model is worth considering. Staff are English-speaking and qualified, recruited to match the standards Australian firms expect. On the operational side, 1PointBPO positions itself as an alternative to the risks that can come with traditional outsourcing arrangements. Because they provide the physical workspace and supporting infrastructure, clients are not left managing remote workers who are working from home setups or sharing resources with unrelated accounts. The result is a BPO Philippines arrangement that behaves more like an extension of your own office than a third-party vendor relationship. If you are an Australian accounting or professional services firm exploring back-office outsourcing for the first time, or looking to expand an existing offshore team, 1PointBPO invites you to register your interest through their website. An offshore business consultant will follow up within one business day to discuss your specific requirements.

Finance & AccountingBack OfficeDedicated StaffingProfessional Support Services

Apex REVA

Virtual Assistant
Bacolod4.0 · Google
Unclaimed

Apex REVA is a Philippine business process outsourcing company that provides virtual assistant services to businesses in the United States, delivered from its office in Bacolod City. The company supplies trained, fully managed staff who work remotely as an extension of a client's team, giving buyers a way to add real estate and administrative support without hiring in-house. The company was founded by Miguel Lim, who began his own career as a virtual assistant before building the business around that experience. The listed services cover general virtual assistant staffing alongside roles built specifically for real estate: property management support, real estate administrative assistance, transaction coordination, marketing support, and inside sales assistance. A virtual receptionist role is also offered for client-facing communication. Administrative and back office support extends to general business tasks such as scheduling and correspondence handling. Talent sourcing and screening is handled directly by Apex REVA's own team, which searches for candidates matched to a role, screens and interviews them, and presents a shortlist for the client to interview before a hire is made. The company's stated focus is real estate, where it describes supporting property management, client communications, and scheduling so that agents and brokers can concentrate on closing transactions and running their business. Its own materials frame real estate professionals specifically as the client base for these roles, positioning the virtual assistants as ongoing support staff for day-to-day operations inside real estate businesses. Delivery for this listing is based out of Apex REVA's office on Mabini Street in Bacolod City, Philippines, with a corporate address maintained in Sheridan, Wyoming. New hires go through a two-week training program focused on the specific tasks of their assigned role before starting with a client. The hiring process follows four steps: an initial consultation on staffing needs, a candidate search with screening and interviews, a client-facing interview stage, and onboarding. For real estate businesses looking to offload property management, administrative, or client-facing tasks, Apex REVA's Bacolod-based virtual assistants offer a screened and managed alternative to hiring locally.

Virtual AssistantReal Estate SupportProperty Management SupportAdministrative Support+2

BluCruPH Office

Customer Support
Bacolod5.0 · Google
Unclaimed

BluCruPH Office is a Bacolod-based outsourcing provider built for businesses that need reliable, Philippines-based support without the overhead of building an in-house team. Operating from one of the Philippines' fastest-growing BPO cities, BluCruPH connects clients with skilled Filipino professionals ready to handle customer support, back office operations, and a range of remote business functions. Bacolod has earned a strong reputation in the BPO Philippines landscape for its highly educated, English-proficient workforce and lower operating costs compared to Metro Manila. BluCruPH taps into that advantage to deliver quality outsourcing services that fit the budgets and timelines of growing businesses. Whether you need to scale a customer support team or offload administrative work, BluCruPH is worth a conversation. Reach out to learn what they can do for your operation.

Customer SupportBack OfficeVirtual AssistantData Entry+1

Bookkeeping Accountant

Full-Charge Bookkeeping
Bacolod5.0 · Google
Unclaimed

Bookkeeping Accountant is a Philippines-based outsourcing firm that handles the full spectrum of bookkeeping and accounting so business owners can stop worrying about their numbers. Led by Ana Lee Malongayon, CPA, the team has over 10 years of QuickBooks experience, working with both QuickBooks Online and Desktop to deliver bank reconciliation, journal entries, AR/AP tracking, financial statement preparation, and complete back office accounting support. As a BPO Philippines provider, the firm serves clients across eCommerce, legal, real estate, dental, health and wellness, retail, and other professional service industries. Whether a business needs a one-time clean-up or ongoing full-charge bookkeeping, Bookkeeping Accountant offers a simple onboarding process: free consultation, agreed proposal, then immediate start. Their clients report strong time and cost savings by choosing to outsource rather than manage books in-house. If you are ready to hand off your accounting to a dedicated, CPA-led team in the Philippines, reach out today to book your free consultation.

Full-Charge BookkeepingQuickBooks AccountingTax PreparationBank Reconciliation+3

Clark Outsourcing- Bacolod City

Remote Staffing
Bacolod
Unclaimed

Clark Outsourcing is a full-service BPO Philippines company built specifically for small and mid-sized businesses that need reliable, cost-effective offshore teams. American-owned and operating from the Clark Freeport Zone, a former US Air Force base with strong infrastructure and a deep talent pool, the company delivers remote staffing, seat leasing, and a Build-Operate-Transfer model that gives clients a clear path to owning their own Philippine operation. The service range is broad: call center and customer support, back office administration, medical billing and transcription, finance and accounting, software development, digital media, and engineering including AutoCAD work. Rather than cycling through contractors, Clark Outsourcing focuses on staff retention through investment in workplace culture and modern facilities, which translates directly to consistent output and lower turnover for clients. With affiliate offices in the US, UK, Australia, and Georgia, the company has the global reach to support international campaigns at scale. If you are evaluating outsourcing options and want a partner whose results are tied to yours, contact Clark Outsourcing to discuss your requirements and request a quote.

Remote StaffingSeat LeasingCall Center ServicesMedical Billing & Transcription+3

Concentrix Bacolod Recruitment Site

Customer Support
Bacolod1000+4.6 · Google
Unclaimed

Concentrix Bacolod Recruitment Site is the listing for Concentrix's business process outsourcing operation in Bacolod, Philippines, one of several delivery locations the company runs within its wider Philippine and global network. Concentrix positions itself as a global technology and services company that designs, builds and runs outsourced customer operations, technical support and back-office functions for enterprise clients, combining delivery teams with AI-enabled tools and platforms. Out of the Bacolod site, Concentrix delivers customer support, technical support, back office processing, call center services and data entry for client programs. These service lines sit within the broader set of capabilities the company organizes globally around customer care, technical support and operational productivity, reflecting a company built for outsourced service delivery at scale rather than a single specialism. Group-wide, Concentrix describes serving enterprise clients across a wide range of industries, including automotive; banking, financial services and insurance; energy and utilities; government and public sector; healthcare; media and communications; retail and ecommerce; technology and consumer electronics; and travel, transportation and tourism. That spread points to programs built for large, regulated and consumer-facing organizations rather than one vertical. The Bacolod listing reports a team size band of 1000+, consistent with a large-scale delivery site. At the group level, Concentrix cites ISO 42001:2023 certification for AI governance, more than 300 patents and proprietary technologies, and recognition as a NelsonHall Leader for AI transformation. The company also says more than 160 Fortune 500 companies work with it, pointing to a business that pairs outsourced operations with its own AI governance standards and tooling rather than running purely manual processes. Taken together, Concentrix Bacolod Recruitment Site represents one delivery point within a much larger outsourcing company, offering buyers the core Bacolod service mix of customer support, technical support, back office, call center and data entry work, backed by the AI governance and technology standards Concentrix applies across its operations.

Customer SupportTechnical SupportBack OfficeCall Center Services+1

EXPANDER OUTSOURCING SERVICES, INC.

CAD & GIS Outsourcing
Bacolod
Unclaimed

Expander Outsourcing Services, Inc. (EOSI) is a Philippines-based outsourcing company that brings together specialized telecom and geospatial technical work with full-cycle employer of record services. International businesses get a single partner to handle both the delivery of skilled back office and engineering output and the administrative complexity of employing people in the Philippines. At the core of EOSI's BPO offering is CAD and GIS outsourcing for fiber optic and telecom infrastructure projects. The team produces detailed construction drawings for FTTH (Fiber to the Home) deployments, handles Multi-Dwelling Unit (MDU) fiber accessibility documentation, and manages telecom asset documentation and data processing workflows. A particular area of strength is FROGS, the Frontier Rapid Outside Plant Geospatial System. Few professionals anywhere are trained in this platform, and EOSI has built an in-house program specifically to develop and certify FROGS-qualified talent. The team also works with 3-GIS and QGIS to support network design and documentation end to end. On the employer of record side, EOSI takes on the full administrative burden of employing staff in the Philippines on behalf of overseas clients. That means payroll calculation, tax withholding, social security contributions, employee benefits administration, HR onboarding and offboarding, compliance with local labor regulations, and recruitment and training. The company backs this up with an integrated platform that gives clients real-time visibility into payroll status, workforce cost analysis, employee records, and timesheet approvals, all in one place. EOSI works primarily with companies in the telecommunications and construction sectors, particularly engineering and infrastructure firms expanding operations into the Philippines or building out fiber networks. Client feedback points to the company's ability to find and onboard skilled professionals quickly, its thorough handling of HR and compliance tasks, and the ease of its platform for day-to-day payroll oversight. Operating from Bacolod in the Philippines, the company offers both project-based arrangements and ongoing BPO-type engagements, so clients can start with a defined scope and scale the relationship over time. This flexibility suits companies that want to test Philippine outsourcing before committing to a larger workforce footprint. To discuss GIS drafting, telecom asset management, or employer of record needs, connect with the EOSI team through expanderinc.com or request a demo of their EOR platform.

CAD & GIS OutsourcingTelecom Asset ManagementConstruction Drawing ServicesEmployer of Record (EOR)+3

Expounder Corporation

Talent Acquisition
Bacolod4.9 · Google
Unclaimed

Expounder Corporation is a Bacolod-based business consultancy and outsourcing firm that helps companies across North America and beyond solve two costly problems: finding qualified talent and keeping their sales pipeline moving. Their recruitment team handles the full hiring cycle, from sourcing and screening candidates for hard-to-fill roles to delivering structured candidate reports so clients can make confident, informed decisions. On the revenue side, they book qualified discovery meetings with decision-makers, giving sales teams a pipeline of real opportunities rather than cold lists. Clients from real estate, technology, staffing, and professional services have relied on Expounder for recruitment outsourcing, lead generation, and HR support. The team is recognized for fast communication, tight follow-up, and staying close to client feedback throughout each engagement. As a Philippines-based BPO partner, they bring the cost advantage of offshore outsourcing without the communication gaps that often come with it. If your business needs stronger hiring results or a more consistent pipeline, reach out to Expounder to start a conversation about how they can help.

Talent AcquisitionLead GenerationAppointment SettingCandidate Screening+2

Gintuga Philippines Inc.

Product Design
Bacolod
Unclaimed

Gintuga Technologies offers businesses a single destination for product development work, from early-stage research through final design and delivery. The company operates as a for-hire product design center, meaning clients get a complete development team without the fixed costs of maintaining one internally. For organizations looking to reduce R&D overhead while keeping output quality high, this outsourcing model is a practical alternative to growing expensive in-house capabilities. The core offering is turnkey product development. That means clients hand off a project and receive a finished, ready-to-move-forward result rather than managing a fragmented chain of specialists across multiple vendors. Services span the research and design phases of development, covering the investigative and creative work that defines what a product becomes before it ever reaches manufacturing or market. Having all of this under one roof shortens the feedback loop and keeps projects moving. Gintuga Philippines Inc. Supports the company's operations from Bacolod, a city with a growing technology and outsourcing workforce in the Visayas region. The Philippines presence gives international clients access to skilled design and research talent at cost structures that are typically more competitive than comparable teams in North America or Western Europe. Paired with the Texas-based parent entity of Gintuga Technologies, the setup is built to serve US and global clients with client-side accessibility and delivery-side efficiency. For businesses exploring BPO Philippines options, Gintuga represents a less common but increasingly in-demand profile: a design-focused outsourcing partner rather than a traditional call center or back-office provider. The work is knowledge-intensive and specialist, aimed at clients who need creative and technical depth rather than high-volume process execution. This positions Gintuga within the KPO end of the Philippine outsourcing market, where research, analysis, and design capabilities are the primary product. If your organization is planning a new product and needs reliable research and design support without the overhead of building a permanent team, Gintuga is worth a direct conversation. Visit their website to explore services or reach out to discuss your project requirements.

Product DesignResearch & DevelopmentTurnkey Product Development

Global Strategic

Customer Support
Bacolod3.4 · Google4.6 · Glassdoor
Unclaimed

Global Strategic Business Process Solutions is a business process outsourcing provider that builds offshore staffing and back-office programs for companies in the United States and abroad. Operating since 2006, the company designs each engagement around the client's own workflow and systems rather than offering a single fixed package, so that outsourced staff can function as an extension of the client's in-house team. Its service lines include accounting and bookkeeping support such as payroll accounting, financial statement preparation, tax services, account book maintenance, accounts payable bookkeeping and QuickBooks support. The company also provides call center services, virtual assistance, administrative support and data entry, together with digital marketing services covering social media marketing and graphic design. Additional offerings include information technology support, legal and business support services such as document imaging and merging, client system management and bankruptcy-related support, and recruitment and staffing solutions. Global Strategic also serves real estate and property management clients, with services such as broker's price opinion (BPO) processing, REO billing and reimbursement, REO administrative solutions, mortgage servicing support and title review. Dental practices are supported through dedicated call center services, and accounting or financial clients are served through its bookkeeping, tax and QuickBooks support. This listing covers Global Strategic's site in Bacolod City, Negros Occidental, one of six Philippine locations that also include Mandaluyong City and Clark Freeport Zone in Luzon, and Victorias City and Cebu City in the Visayas. These are complemented by a center in Burlington, North Carolina and one in Panama City, Panama, for eight operations centers in total across the US and abroad. Global Strategic is ISO 27001:2022 certified and states it maintains PCI DSS, HIPAA-HITECH and SOC 2 Type 2 compliance for information security. For companies assessing outsourcing partners in the Philippines, Global Strategic offers a Bacolod-based team operating within this wider network of centers, covering back-office, customer support and industry-specific functions from accounting to real estate and legal support.

Customer SupportBack OfficeVirtual AssistantAdministrative Support+2

Hit Rate Solutions

Back Office Outsourcing
Bacolod, Philippines2.5 · Google
Unclaimed

Hit Rate Solutions is a BPO Philippines provider headquartered in Bacolod, delivering back office outsourcing and customer support to businesses across the USA, Australia, and Canada. The team runs 24/7, which means client operations stay covered regardless of time zone, with no hand-off gaps or coverage windows to manage. Companies that work with Hit Rate Solutions get a dedicated outsourcing partner with strong client experience scores on Clutch, reflecting consistent delivery across engagements. The core offering centers on back office functions and call center Philippines operations, giving clients a cost-effective way to scale administrative and support workloads without building out in-house headcount. For buyers evaluating BPO options in the Philippines, Hit Rate Solutions brings geographic flexibility and a straightforward operating model built around North American and Australian business needs. If you're ready to explore what outsourcing could look like for your team, connect with Hit Rate Solutions to request a quote or discuss your requirements.

Back Office OutsourcingCustomer SupportData EntryVirtual Assistant+1

Hit Rate Solutions - Philippines Call Center

Customer Support
Bacolod2.5 · Google
Unclaimed

Hit Rate Solutions is a Philippines call center with a proven track record of helping companies just like yours. As leading BPO service providers, we're uniquely qualified to handle your calls, and our Philippines outsourced call center services can be tailored to the core areas of your business. To improve your workflow and reduce your stress, reach out to our expert team at Hit Rate Solutions. Running a business requires a ton of work and patience, but thankfully, the Philippines call center industry continues to grow. Business process outsourcing allows you to handle everything on your plate while still focusing on the overarching business goals and targets that you need to hit. Outsourcing customer service comes with many advantages. Did you know that Philippines call centers like ours have become invaluable to US clients and those in other Western countries? The Philippine BPO industry and call center companies, namely our team at Hit Rate Solutions, work efficiently to improve your business in a variety of ways, and our focus is to improve your customer service operations and handle tasks that you might not have time for on a daily basis. Our team is especially proficient in our appointment setting services and lead generation services. These outsourced services are offered at a low cost to help you achieve economic growth. ShedsForLessDirect is an ecommerce company out of Missouri. They started with 1 online store back in 2006.

Customer SupportOrder TakingLead GenerationAppointment Setting+3

All BPO companies in Bacolod

All 24 verified companies, A to Z.

Where Bacolod's BPO companies operate

Outsourcing to Bacolod: common questions

What buyers ask most when comparing BPO companies in Bacolod.

01

How many BPO companies are in Bacolod?

Our directory lists 24 verified BPO companies in Bacolod. That is the live count from the directory, and it changes as companies are added, claimed, or unpublished.

02

Why consider Bacolod for outsourcing?

Bacolod is a recognised next-wave outsourcing destination with costs among the lowest of the established BPO cities, a steady graduate supply, and a Cyberpark-style IT hub anchoring the local industry. It suits buyers looking beyond the saturated top-tier metros.

03

What services do BPO companies in Bacolod offer?

Work in Bacolod centres on customer support, data operations, and virtual assistant services.

04

What kinds of programs fit Bacolod best?

Stable, long-running programs where lower attrition and predictable staffing matter more than raw scale. Buyers typically place continuity-sensitive support and back office work here rather than large surge-hiring campaigns.

Latest BPO news for Bacolod and the Philippines

All news →

New to outsourcing? Start with the basics: what BPO means, what the BPO industry is, and the Philippine BPO industry. Working in one? The terms you will hear most: VTO, PTO, HMO, NTE, RTA, and PIP. Or read the full BPO glossary.

Top BPO Companies in Bacolod 2026 (Verified List) | BPOAI.ai