Put your AI in front of the teams that use it
The platforms transforming Philippine outsourcing, and the partners who supply training to the talent that uses them.
74 vendors · Page 1 of 9
LYRIQ
Customer Support AIWorkflow BuilderWorkflow AutomationAI workforce platform built to run inside existing operations. Through AgentConnect, teams build, deploy, and manage specialized AI agents organized by department, orchestrated through workflows, and connected to 1,200+ business apps, automating repeatable work while human teams handle judgment calls and client relationships.
Aircall
Voice AIAgent CopilotsSpeech AnalyticsAircall is a cloud-based voice and messaging platform that gives contact center teams AI-powered call assistance, live transcription, and autonomous agents for 24/7 customer coverage.
Aloware
Voice AIWorkflow AutomationSpeech AnalyticsAloware is an AI-powered contact center platform that handles inbound and outbound calling, SMS automation, and CRM integration to help sales teams qualify leads without gaps in coverage.
AmplifAI
Agent CopilotsWorkflow AutomationCustomer Support AIAmplifAI is a contact center AI platform that unifies performance data to surface coaching actions, automate QA, and improve agent and team outcomes.
Anthropic
Agent CopilotsAnthropic builds Claude, an AI assistant designed to handle the kind of complex, language-heavy work that defines BPO operations. Where traditional call center automation falls short on nuance and accuracy, Claude steps in to read, reason, and respond with a level of reliability that makes it practical for production environments. For BPO teams, the use cases are direct. Claude can sit alongside human agents as a real-time assist tool, surfacing relevant knowledge base articles, drafting response suggestions, or summarizing long customer histories before a call begins. On the back-office side, it handles document processing tasks like extracting data from contracts, classifying incoming tickets, and generating first-draft responses to routine inquiries. Contact centers running high volumes find it particularly useful for QA review, where Claude can read transcripts and flag calls that need supervisor attention. The underlying focus at Anthropic is AI safety, which matters when deploying AI for BPO operations that handle sensitive customer data. If you want to see how Claude fits into your contact center AI workflows, visit anthropic.com to explore documentation and get in touch with their team.
Arahi
Workflow AutomationCustomer Support AIAgent CopilotsArahi is a no-code AI agent platform that deploys autonomous AI employees for sales outreach, support triage, and operations work across 1,500+ app integrations.
Assembled
Workflow AutomationAssembled is a workforce management platform that solves one of the most persistent headaches in support operations: keeping staffing levels aligned with unpredictable volume. Using AI, it handles forecasting and scheduling so operations managers can stop rebuilding the same spreadsheets every week and start acting on what the data actually shows. For BPOs and contact centers, the practical impact is significant. Assembled projects staffing needs across channels, adjusts schedules when volume shifts unexpectedly, and tracks agent performance over time. Teams running multi-client operations gain clear visibility into how each queue is performing, making it far easier to put the right agents in the right places. This is the kind of BPO software that moves a contact center from reactive firefighting to genuine forward planning. AI for BPO operations works best when it handles the repetitive analytical work, and that is exactly what Assembled is built to do. If your team is still relying on manual scheduling or outdated forecasting tools, Assembled is worth exploring. Visit assembled.com to learn more or request a demo.
AssemblyAI
Voice AISpeech AnalyticsWorkflow AutomationAssemblyAI provides speech-to-text and voice AI APIs that help contact centers transcribe calls, understand customer intent, and power real-time agent workflows at scale.
Atlassian
Workflow AutomationKnowledge Management SystemsAgent CopilotsAtlassian provides a unified platform combining Jira, Confluence, and Rovo AI to help operations teams automate workflows, manage knowledge, and track work at scale.
Join the Network
Are you an AI vendor? Contribute training and tools to the Philippine BPO workforce and reach the teams that use them.
We'll never share your details.