Put your AI in front of the teams that use it
The platforms transforming Philippine outsourcing, and the partners who supply training to the talent that uses them.
164 vendors · Page 1 of 19
LYRIQ
Customer Support AIWorkflow BuilderWorkflow AutomationAI workforce platform built to run inside existing operations. Through AgentConnect, teams build, deploy, and manage specialized AI agents organized by department, orchestrated through workflows, and connected to 1,200+ business apps, automating repeatable work while human teams handle judgment calls and client relationships.
Aeologic
Workflow AutomationAgent CopilotsAeologic is an enterprise automation systems builder that connects IoT, AI agents, edge computing, and custom applications through an eight-layer framework to automate physical and digital operations.
AI Frontdesk
Customer Support AIVoice AIWorkflow AutomationAI Frontdesk is an AI customer platform that handles voice, SMS, WhatsApp, email, and chat through a unified memory layer and automated follow-ups, around the clock.
Aircall
Voice AIAgent CopilotsSpeech AnalyticsAircall is a cloud-based voice and messaging platform that gives contact center teams AI-powered call assistance, live transcription, and autonomous agents for 24/7 customer coverage.
Allego
Agent CopilotsKnowledge Management SystemsAllego is a sales enablement platform that uses agentic AI to coach agents, surface knowledge, and improve performance across customer-facing teams.
Alltius
Customer Support AIAgent CopilotsWorkflow AutomationAlltius is an agentic AI platform for financial services BPOs and contact centers, automating customer queries and supporting agents across voice and text channels.
Aloware
Voice AIWorkflow AutomationSpeech AnalyticsAloware is an AI-powered contact center platform that handles inbound and outbound calling, SMS automation, and CRM integration to help sales teams qualify leads without gaps in coverage.
AmplifAI
Agent CopilotsWorkflow AutomationCustomer Support AIAmplifAI is a contact center AI platform that unifies performance data to surface coaching actions, automate QA, and improve agent and team outcomes.
Anthropic
Agent CopilotsAnthropic builds Claude, an AI assistant designed to handle the kind of complex, language-heavy work that defines BPO operations. Where traditional call center automation falls short on nuance and accuracy, Claude steps in to read, reason, and respond with a level of reliability that makes it practical for production environments. For BPO teams, the use cases are direct. Claude can sit alongside human agents as a real-time assist tool, surfacing relevant knowledge base articles, drafting response suggestions, or summarizing long customer histories before a call begins. On the back-office side, it handles document processing tasks like extracting data from contracts, classifying incoming tickets, and generating first-draft responses to routine inquiries. Contact centers running high volumes find it particularly useful for QA review, where Claude can read transcripts and flag calls that need supervisor attention. The underlying focus at Anthropic is AI safety, which matters when deploying AI for BPO operations that handle sensitive customer data. If you want to see how Claude fits into your contact center AI workflows, visit anthropic.com to explore documentation and get in touch with their team.
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