Verified providers · Technology

BPO for Technology & SaaS Companies

126 verified companies

Technology BPO gives software companies an external product support desk, customer onboarding team, or trust and safety operation. It suits SaaS businesses scaling support alongside seat growth without scaling cost linearly. One of the largest provider groups in this directory serves this vertical, with trust and safety its fastest-growing segment.

SaaS buyers in particular come for the economics of scaling support alongside seat growth without scaling headcount cost linearly. The providers that serve them best run product-training programs measured in weeks, not days, and report resolution quality rather than handle time.

The companies below all serve technology clients, live from the verified directory, with services, team size, and contacts on each profile.

By BPOAI Editorial· Last updated:

1st Bacolod Bookkeeping Online

Finance & Accounting
Bacolod
Unclaimed

Now, you can have your monthly profit and loss report, accounts receivables aging summary report, billing and collection, inventory tracking, payables aging summary, sent to you monthly, or periodically. You might need more detailed report on sales by unit/item/property, by job, location, sales person, or comparative numbers by month (period). You might need help with payroll, collection, or cross sell. See how much is your receivables, the oldest balances, the monthly turnover, your average monthly cash inflow, how much you need to collect to be more liquid and meet payables. And a host of other reports that would give better clarify your business. How much increase in sales do you need for a new loan to be viable. Will a bigger inventory increase net income after paying for monthly due? If not enough sales is raised to pay for a loan, this would slowly drain your cash and earning. These accounting software can issue invoices, process payments (straight forward fees), pay bills, track customers accounts, generate standard financial reports. These software are also best for short term and small family rentals. AR AP management. We can manage receivables, send reminders to your customers, issue statement of accounts for customer reconciliations (promote faster settlements), answer queries on invoices, upsell other services and products. Email management. We can be your reliable email manager. 24 hour turnaround of emails. Answer calls. We can receive customers, as well as make outgoing calls for you.

Finance & AccountingBack OfficeAccounts Receivable & PayableEmail Management+2

AcceleraOps

Customer Support
Philippines
Dabbler

AcceleraOps is a Philippines-based BPO and virtual assistant company built for growing businesses that need operational support without the overhead of an in-house team. Trusted by more than 100 companies worldwide, they run customer support and back-office operations so founders and operators can focus on building their business rather than getting buried in the day-to-day. Their services fall into two core areas: customer service and administrative support. On the customer service side, AcceleraOps deploys trained support teams who represent your brand across channels, handling tickets, inquiries, and customer communication with consistency. For back-office needs, their virtual assistants step into the operational tasks that quietly consume hours, including inbox management, data processing, listing management, and lead follow-up. Every VA and agent goes through structured training on your tools, brand voice, and workflows before handling a single interaction. AcceleraOps focuses specifically on SaaS and e-commerce businesses. These are companies at a growth inflection point where founders are answering support tickets and chasing administrative tasks instead of executing on their vision. The company was founded in 2022 with a clear purpose: give businesses of all sizes access to the kind of dedicated operational talent that was once available only to enterprise companies. That positioning makes them a practical outsourcing partner for startups and mid-market operators alike. What makes AcceleraOps operationally distinctive is the structure behind each engagement. New clients move through a four-step process: a free consultation, a workflow discovery and team-matching phase, a 48 to 72 hour onboarding window, and an ongoing performance layer that includes regular reports, QA reviews, and a dedicated account manager. According to their own data, clients see a 53% reduction in response times and a 37% increase in CSAT scores after engaging their teams. If you are looking for a BPO Philippines partner to handle customer support or back-office outsourcing without a long ramp-up, AcceleraOps offers a free consultation to identify the right service mix for your business. Reach out to get started.

Customer SupportVirtual AssistantBack Office OperationsAdministrative Support

Accenture Philippines

IT Outsourcing
Manila1000+4.6 · Google
Unclaimed

Accenture Philippines brings the scale and operational depth of a global firm to one of the most productive outsourcing markets in the world. From Manila, their teams handle IT outsourcing, customer support, back office processing, finance BPO, and application testing across a broad range of industries, giving clients a single partner for complex, multi-function operations. As businesses move toward AI-ready BPO models, Accenture is well-positioned to support that shift. Their technology-forward approach means clients get more than transactional outsourcing. The combination of global delivery standards and the deep talent pool in the Philippines makes this a strong option for companies looking to hand off operations at scale, whether that is a call center Philippines function or a back-office workflow tied to core enterprise systems. If you are evaluating BPO Philippines providers at the enterprise level, Accenture is worth a direct conversation. Reach out to discuss your requirements and see what their Manila operations can deliver for your business.

IT OutsourcingCustomer SupportBack OfficeFinance BPO+1

Accenture, Inc.

AI & Intelligent Automation
Makati City3.7 · Google
Unclaimed

Accenture is a global professional services company with a strong presence in Makati City, Philippines, offering consulting, technology, and business process outsourcing to organizations that need to operate smarter and at scale. For businesses evaluating BPO Philippines options, Accenture brings something beyond standard call center Philippines or back office outsourcing: the ability to weave AI directly into core operations so that processes don't just run faster but produce better decisions. Recent client work illustrates the range. Google Cloud replaced slow batch processing with an agentic AI model that delivers outputs up to 30x faster. Bristol Myers Squibb restructured work across its enterprise to put AI in the hands of employees. UNICEF used Accenture's digital capabilities to connect young people to skills training and employment opportunities at scale. These aren't isolated projects. They reflect a consistent approach to outsourcing that treats AI as a practical tool for real operational problems. Accenture's Philippines operations serve clients in life sciences, technology, and the social sector. Whether your need is customer support, data and analytics, or broader process transformation, the team in Makati City has the depth to scope and deliver it. Reach out to discuss how Accenture can support your outsourcing strategy.

AI & Intelligent AutomationBusiness Process OutsourcingTechnology ConsultingData & Analytics+3

Acquire BPO

Customer Support
Manila1000+4.2 · Google3.4 · Glassdoor
Unclaimed

Acquire BPO is a Manila-based outsourcing partner built for companies that need serious operational capacity without building it themselves. Their work spans customer support, back office operations, and IT outsourcing, giving clients a single point of contact for functions that would otherwise require multiple vendors. The scale and variety of what they handle is the real draw. From front-line call center Philippines operations to complex back-office workflows and digital transformation projects, Acquire serves clients across a wide range of industries. They're positioned If you're evaluating BPO Philippines providers, Acquire is worth putting on your shortlist. Get in touch to talk through your requirements and see what a partnership could look like.

Customer SupportBack OfficeIT Outsourcing

Acquire Intelligence Philippines

Customer Support
Mandaluyong201-5004.2 · Google
Unclaimed

Acquire Intelligence Philippines gives companies a smarter path into outsourcing. Based in Mandaluyong, they combine AI-driven automation with experienced offshore teams to handle customer support, back office operations, and IT outsourcing, so clients get work done faster without sacrificing quality or control. Their model layers intelligent automation under human oversight, which means fewer errors, faster turnaround, and support staff that can focus on the interactions that actually need a person. Whether you need front-line customer service, data processing, or IT support, they have the infrastructure to take it on. If you are evaluating BPO Philippines options and want a partner that has already made the shift toward AI-enabled delivery, Acquire Intelligence is worth a conversation. Reach out to their team to discuss your requirements and get a quote.

Customer SupportBack OfficeIT Outsourcing

ALG BPO Global Inc.

Talent Acquisition & Staffing
Makati City5.0 · Google
Unclaimed

ALG BPO Global Inc. Is a Makati-based talent and outsourcing firm operating under the ALG Talent brand. The company connects businesses with skilled professionals across a broad set of disciplines, making it a practical option for organizations looking to staff up in the Philippines without building a full HR function from scratch. Their coverage spans administration and office support, information and communication technology, engineering, quality and safety, and trades and services. ALG also works in the aviation sector, handling airport services and flight crew placements for operators who need specialized, compliance-ready candidates. For companies exploring BPO Philippines options or expanding their outsourced workforce, that kind of range matters. With operations grounded in Makati, one of the country's main business districts, ALG brings local expertise to international staffing needs. If you are looking to build out a back office team, source ICT professionals, or fill specialized industry roles through outsourcing, reach out to their team to discuss your requirements.

Talent Acquisition & StaffingAdministration & Office SupportIT & ICT OutsourcingEngineering Staffing+3

Alorica - Davao

Customer Support
Davao City1000+4.4 · Google
Unclaimed

Alorica's Davao City operations bring over 25 years of customer experience expertise to one of the Philippines' fastest-growing BPO hubs. As a trusted outsourcing partner, Alorica combines proven process management with emerging technology to deliver customer support that consistently moves the needle for global brands. Whether you need inbound care, multilingual support, or full-cycle customer lifecycle management, the Davao team handles it with the same performance standards that have made Alorica a recognized name in CX delivery worldwide. What sets this call center Philippines location apart is its digital-first, people-focused approach. Alorica acts as a strategic partner rather than a transactional vendor, working alongside clients in retail, technology, and beyond to build loyalty and reduce churn. The team's multilingual capabilities make it a strong fit for companies expanding into new markets or serving diverse customer bases. If you're evaluating BPO Philippines providers that can grow with your business and treat your customers like their own, Alorica Davao is worth a conversation. Connect today to discuss your customer support or back office outsourcing needs.

Customer SupportMultilingual SupportTechnical SupportDigital CX+2

Alorica - Kalayaan BGC

Customer Support
Taguig1000+4.1 · Google
Unclaimed

Alorica's Kalayaan BGC site in Taguig brings 25+ years of global customer experience expertise directly to Philippine-based operations. As a leading call center Philippines partner, Alorica combines digital-first technology with people-focused delivery to help brands build lasting customer loyalty, not just handle transactions. Their team works as a strategic CX partner, designing outsourcing solutions that account for where your business is today and where it needs to go. The BGC location supports a wide range of BPO Philippines services, including customer support, technical assistance, multilingual operations, and back office functions, serving clients across retail, technology, and other sectors. Alorica's approach centers on measurable outcomes, pairing tested processes with emerging tools to keep performance consistent at scale. If you're evaluating customer support or broader outsourcing options in the Philippines, Alorica Kalayaan BGC is worth a direct conversation. Reach out to request a consultation or quote.

Customer SupportTechnical SupportMultilingual SupportBack Office+2

Alorica - MJ Plaza

Customer Support
Makati City1000+4.1 · Google
Unclaimed

Alorica's MJ Plaza office in Makati City brings over 25 years of customer experience expertise to companies looking for a serious outsourcing partner in the Philippines. This isn't a vendor relationship, it's a strategic one. Alorica works with respected brands across retail and technology to design and run customer support operations that perform consistently and scale as business needs change. As a call center Philippines operation, the MJ Plaza team delivers digital-first, people-focused CX across multiple languages, making it a practical choice for companies serving global customers. The approach combines proven processes, the right technology, and trained teams to produce measurable results, not just activity. If you're evaluating BPO Philippines providers that can handle complexity without losing the human touch, Alorica MJ Plaza is worth a conversation. Connect with their team to discuss your customer support or back office requirements and get a sense of what a real partnership looks like.

Customer SupportMultilingual SupportTechnical SupportCustomer Experience Management+1

Alorica Cubao

Customer Support
Quezon City1000+4.0 · Google
Unclaimed

Alorica is a global customer experience partner with over 25 years in the industry, operating a major delivery center in Cubao, Quezon City. As a leading BPO Philippines provider, Alorica goes beyond traditional call center Philippines models by acting as a strategic partner rather than a transactional vendor. Their approach combines digital-first processes, human expertise, and emerging technology to deliver consistent, measurable customer support outcomes for respected brands in retail, technology, and other sectors. Outsourcing with Alorica means access to multilingual support capabilities, back office operations, and customer relations management built for both today's demands and tomorrow's growth. Their teams are trained to represent client brands with precision, maintaining high performance standards across every customer interaction. Clients in global tech and top retail have cited their professionalism and collaborative working style as key differentiators. If you're evaluating AI-ready BPO options in the Philippines, Alorica Cubao is worth a closer look. Reach out to discuss your outsourcing requirements and get a tailored conversation started.

Customer SupportTechnical SupportMultilingual SupportCustomer Experience Management+2

Atticus Advisory Solutions

ERP Staffing
Pasig4.8 · Google3.4 · Glassdoor
Unclaimed

Atticus is the offshore ERP staffing partner that stays after placement. We place vetted specialists and give onshore managers the tools to keep them delivering long after day one. We work with growth-stage consultancies and product teams that need flexible, specialized capacity without quality tradeoffs. Our client list is growing and we value their words more than gold. Don’t take our word for it, read what they are saying about us. " We love the team that we hired from Atticus. In terms of customer service, they make sure to attend to the needs of the customer and are quite patient with difficult customers. " "The person assigned to handle our company's enhancements is very responsive and helpful. He often provides recommendations on best practices and solutions to our concerns. Discussions are also conducted in a timely manner, and the quality of work is excellent." "Atticus took a huge weight off our shoulders. The candidates had all the qualifications we were looking for, and the entire process was smooth from start to finish." "Atticus provided a reliable way to onboard highly skilled professionals who bring technical and functional excellence to our team. The best experience overall is working with a team that feels integrated into our operations, ensuring efficiency and high-quality output. "

ERP StaffingRemote StaffingRecruiting & PlacementStaff Augmentation+2

All companies serving technology clients

All 126 verified companies, A to Z.

Technology outsourcing: common questions

What buyers ask most when comparing technology providers in the Philippines.

01

What do Philippine BPOs do for SaaS companies?

Product support desks, customer onboarding, technical operations, and trust and safety work. The economics let SaaS buyers scale support alongside seat growth without scaling headcount cost linearly.

02

How long does product training take for a SaaS support team?

The providers that serve SaaS well run product-training programs measured in weeks, not days, and treat certification before go-live as standard. Short training promises usually predict shallow support quality.

03

What is trust and safety outsourcing?

Content moderation and platform-policy enforcement — reviewing user content, investigating abuse reports, and applying policy at scale. It is the fastest-growing technology-vertical service line among directory providers.

Browse BPO companies by industry

Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.

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