BPO Companies in Clark

Alorica Philippines gives businesses a reliable partner for customer management outsourcing from its Clark operations. Whether you need front-line customer support, technical troubleshooting, or collections, the team handles it, freeing you to focus on your core business. The Clark site delivers a full range of BPO Philippines services, including back office processing and finance BPO operations. Clients across multiple industries use Alorica to manage the customer-facing and behind-the-scenes work that keeps operations running, without the overhead of building it in-house. If you are evaluating outsourcing partners or looking for a call center Philippines solution that covers the full customer lifecycle, from first contact to resolution, Alorica Philippines is worth a conversation. Reach out to request a quote or learn more about what their teams can do for your business.

Astrava Business Solutions gives businesses a single, coordinated source for virtual assistant staffing, digital marketing, and professional design work. Based in Mabalacat City in Central Luzon, the company operates within the Philippines' expanding outsourcing ecosystem and serves clients who need capable remote support without the overhead of building an in-house team from scratch. The company's core service is virtual assistant placement. Astrava identifies and connects businesses with trained professionals across a wide range of roles, handling the matching process so clients can stay focused on running their operations. For companies that want to build internal capability rather than simply outsource tasks, Astrava also runs structured VA training programs. These courses are built to turn support staff into professionals who can handle digital workflows, client communication, and web marketing responsibilities with genuine depth. On the marketing side, Astrava develops SEO strategies, manages social media, and runs targeted advertising campaigns aimed at bringing a brand in front of the right audience and producing trackable results. Web design is another area the team covers end to end: they build mobile-ready, fast-loading websites that reflect a client's brand identity and are structured to convert visitors into paying customers. For visual branding, Astrava's graphic design service delivers custom logos, promotional materials, and brand collateral that give a business a consistent, professional presence across every channel. For companies evaluating BPO Philippines options, what distinguishes Astrava is the coordination across these services. A client working on a new website can access the same team for digital marketing and for the virtual assistants who handle customer support and back office functions. That integration reduces the friction that comes with managing multiple outsourcing vendors separately. Mabalacat City sits near the Clark Freeport Zone, a recognized hub for call center Philippines operations and outsourcing activity, which gives Astrava access to a strong professional talent pool and a well-developed business infrastructure. Companies interested in exploring outsourcing, whether they need a single dedicated virtual assistant or a broader digital engagement covering marketing and design, can visit Astrava's website to discuss their requirements and request a consultation.

99% retention rate means people who grow with your business. We invest in culture so your team invests in you. Build a high-performing remote team that embeds into your workflows, develops real expertise, and scales as you do. Backed by industry-leading retention, enterprise-grade security, and dedicated US-based account managers who deliver real accountability from day one. Gain instant access to remote talent ready to hit the ground running. Tap into our 1M+ global candidate network for rapid matches and onboarding so your offshore team is ready in weeks. Cloudstaff delivers the same role at approximately 70% of fully-loaded cost, turning high fixed operations costs into a predictable, low-risk expense. Teams of 5–10 remote staff typically deliver $150K–$450K in annual labor savings. Cloudstaff makes building a high‑performing remote team simple. We handle everything behind the scenes, from finding the right talent to onboarding, HR, payroll, and ongoing support, so you can focus on growing your business. Most teams are up and running within 15–25 days. Cloudstaff connects you to top talent across Philippines, Colombia, India and Kenya for flexible scaling, 24/7 coverage, and borderless growth. Plus, get on-the-ground support from our dedicated US-based Account Management team.

Hinduja Global Solutions Clark is the Clark, Philippines site of HGS, a global technology services and business process outsourcing provider. The company combines artificial intelligence, automation, and human expertise to run customer engagement, back-office operations, and enterprise technology programs for enterprise clients, giving buyers access to a delivery model built on decades of contact center and BPO experience rather than a single-site operation built from scratch. Core services at this location include customer support and back-office outsourcing, which sit within HGS's broader service lines of contact center outsourcing, back-office outsourcing, and IT and offshore staffing. Customer-facing work covers chat, social, voice, and web and mobile channels under what HGS calls Intelligent Interactions, while back-end work spans application development, systems integration, and data planning under Intelligent Operations. The company also lists digital marketing and e-commerce support, trade promotions planning, and HR and payroll processing among its service offerings. Industry focus for this listing covers ecommerce and healthcare, and HGS's own site describes client work across banking and financial services, retail, consumer packaged goods, the public sector and utilities, and telecom, media, and technology. HGS states it serves more than 1,000 clients spanning BPM, HRO, and finance and accounting engagements, and that client relationships of ten years or longer account for roughly 40 percent of its revenue, pointing to a client base built on repeat and long-term contracts rather than one-off projects. Operationally, HGS runs 30 delivery centers across 10 countries with about 18,000 employees, a footprint built over more than 50 years since the company's founding in 1973. It reports handling 4.5 billion voice minutes and 325 million chat sessions annually, and works with more than 55 technology partners across its delivery network. HGS is part of the Hinduja Group and is listed on the NSE and BSE in India. Hinduja Global Solutions Clark gives outsourcing buyers a Philippine BPO option backed by an established global services company, with delivery experience spanning contact center, back-office, and enterprise technology programs.

Offsure Ltd connects businesses with skilled Filipino talent from its base in Clarkview, one of the Philippines' established outsourcing corridors. Built around the principle that people are the foundation of any successful partnership, Offsure offers outsourcing services designed to extend your team without the overhead of building in-house capacity. The company positions itself as a hands-on BPO Philippines partner, focused on aligning the right people with the right business needs. Whether you need customer support, back office processing, or operational continuity across time zones, Offsure brings a practical approach to offshore staffing that keeps your core business moving. For companies exploring outsourcing for the first time or looking to consolidate their Philippines operations under a reliable partner, Offsure is worth a conversation. Reach out to request a quote or discuss how their team can fit into your workflow.

Origo BPO is a Philippines-based outsourcing partner purpose-built for fast-growing mid-market service companies that need to scale back-office operations without inflating their local payroll. From customer support and call center Philippines operations to full back-office management, Origo handles the entire call-to-cash cycle, including dispatch, billing, collections, and client communications, freeing your leadership team to focus on revenue and market share. What separates Origo from a standard BPO Philippines provider is how they operate. Rather than placing low-cost labor and stepping back, they build Value Creation Plans, co-manage dedicated remote teams, and tie their compensation directly to agreed KPIs. Their numbers reflect that accountability: a 67 Net Promoter Score, 96.3% staff retention, 95%+ service levels, and over one million service requests processed. Industries served include field service, SaaS, healthcare, and legal, and the Origo Academy keeps every team member improving continuously. If you are a mid-market executive looking to reduce overhead, improve EBITDA, and get an entire back office team operational in weeks rather than months, Origo is worth a direct conversation. Connect with their team or request a quote to see what dedicated outsourcing can do for your business.

Rhys Gordon leads sales at Premier Outsourcing, and built the company around a simple belief: Australian businesses shouldn't have to choose between growing and protecting their margins. After seeing first-hand how the right offshore team transforms a growing business, more capacity, lower overhead, no drop in quality, Rhys set out to make that advantage available to Australian SMEs without the usual risk, admin or guesswork. Your best people shouldn't be spending their day on repetitive tasks. We help you offload administration, data entry, customer support, and back-office work so your team can focus on growth, clients, and revenue. Growing your business shouldn't mean another expensive local hire. Build a dedicated offshore team that grows with your business while reducing recruitment costs, salaries, and operational overheads. Not a faceless platform. Not a ticket system. A Melbourne-based team that finds the right person, onboards them properly, and stays involved long after placement day. We start with a confidential strategy session to understand your business, your team, and what you actually need. No assumptions, no generic solutions. We work with you to define the role precisely, scope, skills, tools, and culture fit. This brief drives everything that follows.

Shore360, Inc. Is an Australian-owned, Philippine-incorporated workforce partner headquartered in Clark, Pampanga, that builds custom offshore teams in the Philippines for businesses based overseas. Rather than assigning pre-packaged staff, the company works with each client to handpick and build a dedicated workforce, while managing the local infrastructure, HR, payroll and day-to-day operations that come with running an offshore team. The listing covers a range of offshoring models. Staff Leasing gives businesses a fast, lower-risk way to start building a Philippine team. Recruitment Process Outsourcing draws on a dedicated talent and recruitment function to source candidates matched to a client's role and culture. Payroll & HR Services extend to remote and work-from-home arrangements, alongside broader Remote Team Management. Companies that want a private office under their own brand can use Shore360's Dedicated Office Solutions, delivered across office facilities in the Philippines' main business hubs. For businesses planning to eventually set up and run their own Philippine entity, Build Operate Transfer is offered as a path toward that outcome. Agency Staffing rounds out the offering for clients who need talent on demand, by the hour, for a specific brief. On this listing, Shore360 is associated with the Retail, Insurance, Wholesale & Distribution and Professional Services industries, reflecting client work built around each business's specific operational needs rather than a standard staffing package. Operationally, Shore360 runs four office facilities across the Philippines' major business hubs from its headquarters in Clark, Pampanga, supporting more than 900 professionals and over 300 client businesses to date. The company has also begun integrating practical AI tools into client teams' daily workflows, aiming to reduce routine work and free staff for higher-value tasks. Commercial terms are structured around open-book pricing, with no lock-in contracts and no exit fees, and clients can start with as few as one employee before scaling further. For businesses considering an offshore or outsourced team in the Philippines, Shore360 positions itself as a partner that handles the operational groundwork of building and running that team, so clients can focus on managing their own people and outcomes.

The Back Room Outsourced Professionals is an offshore staffing and business support provider operating from Clark, Philippines. The company builds dedicated offshore teams that work as an extension of a client's own staff, rather than operating as a separate outsourced vendor, so buyers gain ongoing support across back office, administrative, and finance functions without having to build that capacity locally. Listed services include back office support, virtual assistant services, finance and accounting, data entry, customer support, and administrative support. On the finance and accounting side, this covers bookkeeping, payroll outsourcing, and accounts payable outsourcing, along with dedicated staffing for accountant, auditor, and bookkeeper roles. The company also places marketing support staff covering lead generation, lead nurturing, content creation, and social media management. Administrative support covers the recurring tasks that take up in-house staff time, freeing internal teams to focus on client-facing and higher-value work. The company's client base is centered on accounting and bookkeeping practices, with stated support reaching firms in New Zealand, Australia, the United Kingdom, the United States, and Colombia. Engagements are framed as long-term staffing partnerships built around a single dedicated offshore team per client, aimed at shifting internal staff toward advisory and higher-value client work, rather than pooled or project-based outsourcing. The Back Room holds ISO/IEC 27001:2013 certification for its information security management system, certified by BARR Certifications LLC. It has also developed GERI, an AI accounting assistant used for first-pass financial review, and runs an AI Masterclass for accounting teams. The company reports a team of more than 500 offshore professionals supporting over 150 firms globally, with a 90% employee retention rate and a 95% client retention rate. Founded in 2017 by brothers Wayne and Scott Findlay together with Mark Stables, The Back Room Outsourced Professionals continues that offshoring model today, giving accounting and professional services firms dedicated offshore capacity built for long-term use.