A National Workforce Initiative · Philippines

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HSEQ Administrator

Acquire BPO

Quezon CityOn-siteFull-time
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Agent

iQor Philippines

Davao CityOn-siteFull-time
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O

Accounts Payable Specialist

Origo BPO

Angeles CityOn-site
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Directory

Who's Leading AI in Philippine BPO?

Verified companies at the forefront of AI-driven outsourcing

Unclaimed

Vault Outsourcing

Manila201-5004.2 · Google3.3 · GlassdoorSponsored

Vault Outsourcing helps Australian financial services firms build skilled offshore teams in the Philippines. We focus on cost efficiency, quality talent, and secure operations so you can scale without adding overheads. Our 30-day satisfaction period lets you test your team with no long-term commitment. If you are not seeing measurable results within the first month, you can stop. We tailor every offshore team to your business goals. Our specialists work with you to identify the skills, processes, and structure that give you the most impact. Your dedicated offshore team works only for you, fully aligned with your culture and objectives, so you get consistent results and measurable growth. Vault Outsourcing builds offshore teams in the Philippines that fit your operational goals, budget, and culture. We work with you to design a staffing plan that can scale steadily or accelerate quickly, depending on your needs. Our solutions cover accounting, compliance support, client services, and other back-office functions common in financial services. As an ISO-certified offshore provider, we operate with secure systems and transparent pricing, giving you confidence in both performance and cost control. Vault Outsourcing has been a significant for Classic Holidays. Since the beginning, Vault has provided us with impeccable service, consistent staff recommendations, and results. Having a team like Vault handle your back-office functions makes life easy for you as a company and allows you to focus on the real work instead of the more tedious tasks that can consume time and resources. Thank you for everything Vault! I would highly recommend the team at Vault Outsourcing. They are experts in BNPL, personal loans, fintech and all financial services. Our business has benefited immensely from our partnership with Vault – it has been highly cost-effective for us, the quality of personnel has been exceptional, and the service has been first class. Anyone who has concerns about outsourcing should put them aside and speak to Dean. It could be a significant for their business.

Services: Finance & Accounting · Credit & Lending Support · Debt Collections +4

Industries: Financial Services · Fintech · Banking & Lending

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Unclaimed

Virtual Champs Global, Inc.

General Santos City (Dadiangas)

Virtual Champs Global (VCG) is a Philippines-based outsourcing company that provides remote virtual assistants and customer support services to businesses that need reliable offshore help without the overhead of building teams in-house. Based in General Santos City, VCG gives clients access to skilled Filipino professionals who handle day-to-day support work at a fraction of the cost of local hiring. Customer support outsourcing is a core offering, and VCG has documented this in practice through a case study with Noterro, a SaaS platform serving the health and wellness industry. Noterro faced growing customer support demands it could not manage effectively with its internal team, and brought in VCG to fill that gap. The result was a more consistent support operation, handled by VCG's virtual assistants acting as a direct extension of the Noterro team. This kind of engagement, where VCG absorbs the support function while the client stays focused on product and growth, reflects how the company approaches every partnership. SaaS companies and businesses in the health and wellness space are among the sectors VCG has documented experience serving. These are industries where customer expectations are high and support volume can spike without warning. Outsourcing to a BPO Philippines provider like VCG offers a practical way to keep pace with demand without committing to permanent headcount before the business is ready for it. General Santos City, also known as Dadiangas, is a growing center for outsourcing services in the southern Philippines. VCG operates in this environment, drawing on the country's well-established talent pool of English-speaking professionals with strong customer service backgrounds. Philippine call center and back office providers have built a global reputation for quality in both voice and non-voice support, and VCG is a working part of that ecosystem. Companies evaluating customer support outsourcing or virtual assistant services in the Philippines can visit VCG's website to review their work and start a conversation. With a 4.6 rating across 62 client reviews, their track record is a reasonable place to begin.

Services: Virtual Assistant · Customer Support

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VirtualStaffManagement

Lapu-Lapu11-50

Virtual Staff Management (VSM) is a remote staffing and outsourcing company helping businesses access experienced, reliable professionals without the cost and complexity of traditional hiring. Since 2018, VSM has provided remote talent across administration, executive assistance, customer service, sales, bookkeeping, marketing, SEO, web development, technical support, and other specialized roles. We combine skilled people, practical technology, and AI-enabled workflows to help businesses reduce repetitive work, improve efficiency, and give owners and teams more time to focus on growth.

Services: Customer Support · IT Outsourcing · Back Office +6

Industries: Ecommerce · Healthcare · SaaS +5

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Unclaimed

VirtualStaff.ph

Davao City4.6 · Google

VirtualStaff.ph gives businesses full-time, Philippines-based offshore staff who work directly inside their day-to-day operations, not as freelancers or task workers, but as dedicated team members reporting straight to you. Their model is straightforward: you manage the workday and set the priorities, they handle everything behind the scenes, including sourcing, backend support, and free staff replacement if needed. One predictable monthly amount covers it all, with no hidden fees. This structure suits businesses that want the cost benefits of outsourcing in the Philippines without the operational headaches of traditional BPO Philippines arrangements. Staff plug into your existing systems and processes from day one, operating as a consistent part of your team across back office functions, virtual assistant roles, and general business support. Businesses can start with just one or two offshore staff and expand at their own pace as operational improvements become clear. Many clients who began small now run teams of ten, twenty-five, or more through VirtualStaff.ph. If you are considering Philippines outsourcing as a practical way to grow your team, reach out to see which staffing options fit your business.

Services: Offshore Staffing · Virtual Assistant · Back Office +2

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Unclaimed

VoiceTeam Philippines

Mandaluyong City5.0 · Google

VoiceTeam Philippines is a call center and customer support BPO based in Mandaluyong City, built for companies that need agents who actually sound like they belong in the conversation. Their teams go beyond standard language training, developing fluency in U. S. Regional dialects, pop culture, and customer behavior so that every interaction feels natural to the person on the other end of the line. The results are measurable: clients have reported more than 45% reductions in escalations, a direct outcome of how VoiceTeam approaches each call with active listening and genuine problem-solving rather than scripted deflection. When demand spikes, they scale quickly without making clients wait, which makes them a practical outsourcing choice for seasonal surges or companies in a growth phase. On the compliance side, VoiceTeam holds SOC2, HIPAA, and COPC certifications, giving regulated industries the confidence to outsource without compromising on data security or operational transparency. If you need a customer support partner in the Philippines that fits cleanly into your existing tech stack, VoiceTeam is worth a conversation. Contact them to request a quote.

Services: Customer Support · Call Center Services · Technical Support +1

Industries: Healthcare

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Unclaimed

Virtual Workforce Professionals Inc.

Pavia4.3 · Google

Virtual Workforce Professionals Inc. Connects businesses with skilled Filipino remote talent, offering a practical path to cost-effective outsourcing without sacrificing quality. Based in Pavia in the Philippines, the company provides customer support, virtual assistant services, and back office operations designed to help clients focus on what matters most to their business. As a BPO Philippines provider, Virtual Workforce Professionals brings experienced agents who work across a range of functions, from handling inbound and outbound customer interactions to managing administrative tasks and data processing. The team is built to integrate into client workflows with minimal friction, making it a solid choice for businesses exploring outsourcing for the first time or scaling existing operations. Whether you need reliable call center Philippines support, ongoing back office assistance, or a dedicated virtual assistant, Virtual Workforce Professionals is worth a conversation. Reach out to discuss your requirements and request a quote.

Services: Customer Support · Virtual Assistant · Back Office +3

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What's Happening in AI × BPO

Breaking news, trends, and insights from the Philippine outsourcing industry

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