BPO Companies in Pasay

Atos Information Technology, Inc. Is the Pasay City site of Atos, a global IT and digital services provider that supports enterprise, telecommunications, and public sector clients with technology delivery and support. Buyers working with this location gain access to a large-scale IT services organization that combines infrastructure management, cybersecurity, and application support with more specialized digital transformation and AI work. The company's service lines cover IT outsourcing and digital workplace operations, including service desk and local support functions grouped under Adaptive Service Desk & Local Support and Intelligent Collaboration Platforms. Cybersecurity work spans identity security, OT security, security testing, and threat detection, investigation, and response. On the infrastructure side, offerings include modern IT infrastructure, private cloud and edge, multi-cloud, and modern mainframe services, alongside SAP Services and ServiceNow implementation and support. AI and data capabilities are delivered through dedicated AI services and data services groups, and technical support extends into application services and business solutions for enterprise clients. Atos organizes its industry practice around energy and utilities, financial services and insurance, healthcare and life sciences, manufacturing, public sector and defense, retail, transport and logistics, and telecom, media and technology. It also runs a dedicated Sports and Major Events practice, reflecting work with large-scale event and entertainment clients alongside its enterprise technology and public sector accounts. Atos operates as part of a global technology group with a presence across multiple world regions, and this Pasay City site sits within that wider international delivery network. The Atos group also maintains Eviden, a separate brand for its products and technology systems business. For buyers evaluating outsourced IT, cybersecurity, or SAP and cloud support in the Philippines, Atos Information Technology, Inc. Offers a Pasay City point of contact backed by the scale and service catalogue of a global technology group.

Concentrix Mall of Asia Recruitment Site is the Pasay City operation of Concentrix, a global technology and services company that designs, builds, and runs customer experience and business process operations for large enterprises. This listing covers the Pasay City site specifically, one of several Philippine locations the company operates, and the services, workforce, and delivery details below describe this site rather than any of Concentrix's other locations. From this site, Concentrix provides customer support, technical support, back office processing, help desk services, and customer experience management. These functions sit within the wider service areas the company organizes its work around at the corporate level, including customer care, technical support, and finance and accounting, delivered as outsourced operations for client organizations. Concentrix serves clients across a broad range of industries, including automotive; banking, financial services and insurance; energy and utilities; government and public sector; healthcare; media and communications; retail and ecommerce; technology and consumer electronics; and travel, transportation and tourism. The Pasay City site is staffed by a team of 1,000 or more. At the corporate level, Concentrix holds ISO 42001:2023 certification, the global standard for AI governance, and has been recognized as a Leader by NelsonHall for AI transformation. The company states it works with more than 160 Fortune 500 companies and runs AI in production for more than 1,000 clients, supported by more than 300 patents and proprietary technologies. Concentrix Mall of Asia Recruitment Site gives buyers a Pasay City-based option for outsourced customer support, technical support, and back office work delivered within Concentrix's global operating model.

At Everise, your voice matters. Your empathy creates real change: one interaction, one moment, one person at a time. We combine patient-centered AI with empathetic, healthcare-trained agents to deliver a seamless end-to-end patient experience from appointment scheduling to ongoing support. This helps healthcare payers, providers, PBMs, and life sciences organizations deliver better care, reduce complexity, and drive sustainable growth. We deliver end-to-end support across policy servicing, licensed sales, FNOL, claims intake, and technical assistance. By combining insurance-trained teams, surge-ready operations, and technology-enabled delivery, we help P&C insurers maintain consistency, compliance, and service continuity during peak demand and high-impact events. We combine human care with technology-enabled delivery to provide end-to-end utility services across customer support, dispatch, and back-office operations. This approach helps utilities maintain compliance, ensure equitable access, and deliver reliable service before, during, and after high-impact events. We deliver global services across customer service, recovery workflows, workforce flexibility, and performance management. This helps hotel chains and airlines maintain continuity, speed, and consistent service during peak demand and service disruptions. We transform complexity into clarity. Our approach cuts through noise, delivering human-centered solutions that turn every interaction into an opportunity for meaningful engagement.

EXL Service Philippines brings enterprise-grade data and AI capabilities to businesses that need more than standard outsourcing. Operating from Pasay City, EXL combines deep domain expertise with proprietary AI platforms to help organizations get real, measurable results from their data, not just dashboards and reports. The company's service range covers analytics-driven BPO, back office processing, AI model training and evaluation, data management, and reinforcement learning through its recent acquisition of iMerit. EXLdata.ai, the company's flagship platform, is designed to make enterprise data AI-ready in weeks rather than years, giving clients in the BPO Philippines market a meaningful advantage in automation and decision-making. For businesses evaluating outsourcing partners that can operate at the intersection of traditional call center Philippines operations and next-generation AI, EXL Philippines is a serious option. Whether you need back office efficiency, customer support infrastructure, or a data foundation that can actually support AI at scale, EXL is worth a closer look. Reach out to discuss your requirements and request a quote.

Infinit-O is a BPO Philippines company specializing in finance and healthcare outsourcing, built to help organizations improve operational performance without the overhead of in-house expansion. Based in Pasay City, the company creates dedicated centers of excellence for each client rather than placing staff into generic workflows. They align people, processes, and technology to deliver measurable results. Core services include end-to-end financial operations from bookkeeping through analysis, HIPAA-compliant medical billing and coding, omnichannel customer support, data entry and processing, and analytics that convert raw data into actionable decisions. Each engagement is shaped around the client's own tools, culture, and objectives, with enterprise-grade professionals selected through a rigorous vetting process. Infinit-O operates to globally recognized standards for security, quality, and back office excellence, giving finance and healthcare buyers real confidence in compliance and continuity. For companies exploring outsourcing or looking for a call center Philippines partner that acts as a genuine extension of their team, connect with Infinit-O to schedule a free consultation and find out how much you could save.

LBS Recruitment Solutions Corporation is a POEA-licensed overseas manpower agency headquartered in Pasay City, Philippines, with more than 25 years of experience placing skilled Filipino professionals with employers across the globe. For companies seeking dependable, qualified overseas talent, LBS provides a structured, end-to-end recruitment process backed by ISO 9001:2015 certification and a documented record of successful international deployments. The agency covers a broad range of placement categories, with particular depth in healthcare, skilled trades, and facilities management. Nurses, welders, fabricators, and maintenance workers are among the professional profiles LBS routinely sources and deploys. Their online application platform is built to handle candidate volumes at scale, so employer clients can submit workforce requirements, regardless of category or quantity, and receive a prompt, organized response. Established deployment markets for LBS include the United Kingdom, Saudi Arabia, and Brunei, where the agency has helped hospitals, industrial facilities, and construction firms fill critical roles with qualified Filipino workers. The POEA license under which LBS operates ensures that all placements comply with Philippine government standards for overseas worker deployment, a compliance baseline that many international employers specifically look for when outsourcing recruitment to a Philippine agency. Operationally, LBS distinguishes itself through a zero-fee policy for job applicants, which broadens the candidate pool significantly and reduces attrition tied to financial pressure on candidates. Their web-based systems are designed to accommodate high applicant volumes without slowing the recruitment cycle. Workers who have deployed through LBS consistently describe organized documentation processes, clear communication throughout the pre-departure period, and attentive support after arrival at their destination. If your organization is evaluating Philippine staffing partners for overseas talent requirements, LBS Recruitment Solutions Corporation brings the licensing, certification, and institutional experience to deliver. Contact their Pasay City team to discuss deployment categories, candidate profiles, and timelines.

LT Marine connects international shipowners with certified Filipino seafarers across merchant shipping and offshore energy, handling every stage of the crewing cycle from recruitment through repatriation. Based at the Five E-Com Center in Pasay City, minutes from Manila Bay, the agency operates as a full-service partner rather than a simple placement service, taking ownership of crew documentation, payroll, welfare, and compliance so owners can focus on running their fleet. The service offering covers the full breadth of maritime crewing and ship management. Recruitment and vetting brings candidates through screening, document verification, and technical assessment before any placement is confirmed. Ship management extends to technical, operational, and safety coordination, including drydock planning and flag-state inspections, giving owners a single point of accountability. STCW-aligned training programs and cadetship pipelines develop Filipino talent from entry level through to officer rank. Payroll and remittance is handled in multiple currencies with transparent monthly reporting, and welfare support includes health insurance, family programs, and 24/7 emergency response for crew and their families. Visa handling, MLC audits, and P&I claims round out the administrative side, while a dedicated offshore crewing division supplies DP-certified officers, OSV crews, and specialist offshore ranks for the energy sector. LT Marine crews every major vessel type in merchant shipping, including bulk carriers, tankers, container ships, gas carriers (LPG and LNG), general cargo, and Ro-Ro vessels, alongside a full offshore offering for OSV, AHTS, DP vessels, drilling rigs, construction units, and offshore wind installations. The client base spans 12-plus nationalities of shipowners operating more than 40 vessels, with 500-plus seafarers in the active network. What distinguishes the operation is its leadership. The agency was built by former seafarers and shore-based managers who have worked both sides of the process, a background that shapes how crew welfare is prioritised alongside technical compliance. For shipowners outsourcing crew management to the Philippines, this means the agency understands the real cost of high turnover and the practical value of looking after crew properly. Full DMW licensing, MLC 2006 compliance, and STCW certification underpin every placement. For crewing enquiries, bespoke requirements for specialist or mixed-nationality vessels, or a detailed discussion of how LT Marine can support your fleet, contact the team directly through the LT Marine website.

Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.

Reliasourcing Inc is a business process outsourcing provider based in Pasay, Philippines, offering companies in growth mode a way to build offshore teams without taking on the operational load of local hiring and compliance. The company works with two engagement models: a managed services setup, where Reliasourcing runs day-to-day operations, performance, and support around defined workflows and metrics; and an Employer of Record arrangement, where it handles payroll, compliance, and employee administration for a client-directed team in the Philippines. The scope of services spans contact center support for both voice and non-voice channels, back-office support covering reporting, coordination, and administrative execution, and HR support for compliance oversight and workforce coordination. On the growth side, the company offers sales development services for pipeline building and lead qualification, customer success services for onboarding and account retention, and web and creative services for digital design and development work. It also provides AI-related support, including data annotation, tagging, and processing for client AI models, plus recruitment process outsourcing for sourcing and screening. Reliasourcing lists client industries in gaming and entertainment, SaaS, eCommerce, and finance, pointing to experience with technology-driven and consumer-facing businesses that need scalable support functions alongside their core product teams. The company operates from Double Dragon Meridian Park, corner Macapagal Avenue, in Pasay, Metro Manila. It describes its processes as ISO-aligned, with data privacy protocols built into its operations. Companies looking for offshore support in the Philippines, whether through a fully managed team or an Employer of Record structure, can find contact center, back-office, HR, sales, and AI data services under one provider in Pasay.

RM Advent Global Services Inc. Is a global recruitment agency operating out of Pasay City, Philippines. Their core focus is connecting businesses with qualified talent, positioning themselves as a reliable partner for companies looking to source skilled professionals through outsourcing channels or direct placement arrangements. As a Philippines-based recruitment firm with a global orientation, RM Advent Global Services bridges the gap between employers and candidates across markets. The Philippines has long been recognized as a premier outsourcing hub, and agencies like RM Advent Global play a practical role in helping organizations access that talent pool efficiently, whether for BPO roles, back office functions, or specialized positions. The company carries a 4.6-star rating from its reviewers, reflecting consistent client satisfaction across its recruitment engagements. For businesses exploring staffing solutions or building out teams in the Philippines, that track record provides a reasonable signal of service quality. If you are looking for a recruitment partner with a global scope and Philippine roots, RM Advent Global Services Inc. Is worth reaching out to directly for a conversation about your specific hiring or outsourcing needs.

Stefanini Philippines brings the full reach of a global technology consulting firm to businesses across the country and the region. With more than 35 years of international experience and active operations in 104 countries, the company delivers IT outsourcing, AI-driven services, and managed technology solutions that have placed it among the top 100 technology companies in the world. For organizations seeking a proven partner in outsourcing and digital transformation, Stefanini offers both local execution and access to a delivery network few providers in the BPO Philippines market can match. The company's service portfolio spans seven core areas. In technology, Stefanini provides AI solutions, cloud computing, hybrid infrastructure management, UX design, and digital product development. Its operations practice covers automation, predictive analytics, and self-service platforms that reduce manual workloads across back office and front-office functions. Data and analytics capabilities include architecture, engineering, governance, and data science. The cybersecurity practice protects applications, cloud environments, OT and IoT systems, and core infrastructure through continuous monitoring. Rounding out the portfolio are specialized practices in manufacturing technology, marketing technology (CRM, content, e-commerce, and media), and financial technology covering payments, security, and digital channels. Client outcomes illustrate the concrete impact of what Stefanini delivers. Ford co-created a digital scheduling platform with Stefanini, converting an analog process into an AI-first experience that now earns five-star ratings from 80% of customers. A leading natural resources company cut operator field trips by 27% after an IoT and AI-powered environmental monitoring deployment in the Amazon. One of the world's largest steel producers achieved a 4% reduction in energy consumption through a real-time AI model that catches rolling mill blockages before they escalate. A luxury jewelry retailer modernized its technical support with an omnichannel virtual assistant and adaptive portal, with 84% of employees rating the new experience positively. The depth of Stefanini's client relationships distinguishes it from more transactional outsourcing providers. Across more than 1,300 active clients, the average engagement runs 14 years. More than 250 AI projects are actively running within its client base today, reflecting a firm that treats artificial intelligence as a standard delivery capability rather than a specialty add-on. For companies looking for an AI-ready BPO and technology partner rather than a commodity customer support or call center Philippines option, that retention record carries real weight. To explore what a partnership with Stefanini Philippines could look like for your organization, reach out to their team to schedule a consultation.

TSA Group is an Australian customer experience company that delivers contact center outsourcing, CX consulting, and cloud-based engagement technology for businesses that want to strengthen how they connect with their customers. Operating a delivery hub in Pasay City in the Philippines, TSA offers Australian brands a combination of local market understanding and offshore operational efficiency. For companies that want a BPO partner who understands the Australian customer, not just the process, TSA is built around that specific need. The core outsourcing offer covers the full customer lifecycle. Services include inbound care and customer support, outbound sales and acquisition, collections, and back-office processing. As a contact center Philippines provider with a deliberate Australian market focus, TSA treats itself as an extension of its partners' businesses rather than a standalone vendor. Client teams handle customer interactions with the brand consistency and accountability that a transactional call center cannot provide. Beyond execution, TSA runs a consulting practice that works with organisations to rethink their customer experience strategy before any delivery team is stood up. This means reviewing channel design, engagement models, and service structure to identify where the real gaps are. It is a practical starting point for businesses that know their current customer experience is underperforming but are not yet sure where to begin fixing it. On the technology side, TSA designs and deploys cloud-based contact center infrastructure built on AWS and Amazon Connect. Clients get omnichannel capability across voice, digital, and blended channels without the capital cost of legacy on-premise systems. The AI-ready BPO platform supports personalised, scalable customer interactions and can adapt as volumes and channel preferences shift over time. TSA Group has received industry recognition in technology, sustainability, and contact center operations, reflecting its focus on quality and continuous improvement. Its Pasay City base in Metro Manila positions it well for Australian businesses seeking high-quality customer support outsourcing at competitive price points. If you are evaluating BPO Philippines options for customer care, sales, collections, or back-office work, reach out to TSA through their website to discuss how their outsourcing model fits your business.