BPO Companies in Pasay

Atos Information Technology, Inc. Headquartered in Pasay City, is the Philippines presence of a global IT services group with a broad portfolio spanning cybersecurity, digital workplace management, SAP services, and AI-powered solutions. For businesses seeking a credible outsourcing partner in the Philippines, Atos brings the infrastructure, alliances, and technical depth that most BPO Philippines providers cannot offer at the same scale. The company serves clients across telecommunications, public services, and enterprise sectors, with active partnerships alongside Microsoft and CrowdStrike that reinforce its position in secure agentic AI and sovereign cloud adoption. Its digital workplace practice, recently selected by Viasat to modernize global operations, illustrates the kind of back office and IT outsourcing work it executes for international clients. Whether your organization needs managed IT outsourcing, technical support, or a strategic partner to advance digital transformation, Atos Philippines is worth a conversation. Reach out to their team to discuss your requirements and explore what an outsourcing engagement could look like.

Cebu Pacific Airline Operations Center, based in Pasay City, is the customer-facing and operational backbone of one of the Philippines' largest low-cost carriers. The center handles high-volume passenger support across reservations, ticketing, flight inquiries, and post-booking assistance, making it a significant call center Philippines operation within the aviation sector. As part of a major airline's in-house BPO function, the operations center manages end-to-end customer interactions at scale, covering both voice and back office processes tied to travel operations. Teams are trained specifically for the fast-moving demands of airline customer support, including irregular operations handling, baggage concerns, and fare-related queries. For businesses exploring outsourcing partnerships or benchmarking against established Philippine contact center operations, this facility offers a real-world example of high-volume BPO Philippines execution in the travel industry. Connect with the team to learn more about their operational model or to explore potential service arrangements.

Cebu Pacific Online Check-in Entrance, based in Pasay City, Philippines, provides customer-facing support services tied to one of the country's most active aviation networks. Operating within the BPO Philippines ecosystem, this team handles passenger inquiries, online check-in assistance, and back office processes that keep travelers moving efficiently through digital and in-person channels. The Pasay City location puts this operation at the center of Metro Manila's travel and logistics corridor, making it well-positioned to support high-volume customer interactions. For businesses or travelers seeking outsourcing partnerships in the travel sector, this unit represents a ground-level view of how call center Philippines operations function within a large airline brand. If you're exploring customer support or back office outsourcing options in the aviation and travel space, connecting with this team is a practical starting point. Reach out to request more information or discuss how their services align with your needs.

City Service Corporation is a Philippines-based outsourcing provider operating out of Pasay City, Metro Manila, one of the country's most active BPO hubs. The company delivers customer support, back office processing, and related services to businesses looking to reduce overhead while keeping service quality high. With a 4.4-star rating across 125 reviews, City Service Corp has built a track record that speaks for clients more than any marketing claim could. As a call center Philippines operation, the team handles the day-to-day work that keeps client businesses running, from front-line customer interactions to administrative and data tasks handled behind the scenes. Companies that outsource to the Philippines consistently cite cost efficiency and English-language proficiency as key reasons, and City Service Corp sits squarely in that value proposition. If you are evaluating BPO Philippines partners for customer support, back office work, or general outsourcing needs, City Service Corporation is worth a direct conversation. Reach out through their website to discuss your requirements and get a quote.

Concentrix is a global leader in customer experience and business services, with a strong presence in the Philippines through its operations in Pasay City. For companies looking to outsource customer support, technical assistance, and back office functions, Concentrix offers access to a skilled, English-proficient workforce backed by proven processes and technology. The Philippines operation serves clients across multiple industries, providing the kind of consistent, high-quality service delivery that keeps customers loyal and operations running efficiently. As one of the most recognized names in the BPO Philippines landscape, Concentrix brings scale and structure to outsourcing engagements. Whether you need a dedicated customer support team, help desk coverage, or broader back office support, their Pasay City recruitment hub is actively building talent pipelines to meet client demand. Their focus on career development and employee satisfaction contributes to lower attrition, which translates directly to better continuity for your customers. If you are evaluating call center Philippines options or expanding your outsourcing footprint in Southeast Asia, Concentrix is worth a direct conversation. Reach out to explore how their Manila-area teams can support your business goals.

Everise Philippines gives technology, healthcare, and ecommerce companies a reliable outsourcing partner in one of the world's premier BPO destinations. Based in Pasay, the team handles customer support, healthcare BPO, and back office operations, so clients can focus on their core business while Everise manages the day-to-day work that keeps customers happy and operations moving. As a call center Philippines provider with genuine depth in healthcare and tech, Everise understands that different industries carry different expectations. Healthcare clients need accuracy and compliance awareness. Ecommerce clients need speed and volume flexibility. The team is built to meet those different demands without treating every engagement the same way. If you're evaluating BPO Philippines options and want a partner that takes experience seriously across multiple verticals, Everise is worth a closer look. Reach out to discuss your requirements and get a quote.

EXL Service Philippines brings enterprise-grade data and AI capabilities to businesses that need more than standard outsourcing. Operating from Pasay City, EXL combines deep domain expertise with proprietary AI platforms to help organizations get real, measurable results from their data, not just dashboards and reports. The company's service range covers analytics-driven BPO, back office processing, AI model training and evaluation, data management, and reinforcement learning through its recent acquisition of iMerit. EXLdata.ai, the company's flagship platform, is designed to make enterprise data AI-ready in weeks rather than years, giving clients in the BPO Philippines market a meaningful advantage in automation and decision-making. For businesses evaluating outsourcing partners that can operate at the intersection of traditional call center Philippines operations and next-generation AI, EXL Philippines is a serious option. Whether you need back office efficiency, customer support infrastructure, or a data foundation that can actually support AI at scale, EXL is worth a closer look. Reach out to discuss your requirements and request a quote.

Scandinavian chain selling ready-to-assemble furniture, plus textiles, lighting & home decor.

Lufthansa Technik Philippines delivers aviation maintenance, repair, and overhaul (MRO) services from its base in Pasay City, operating as part of one of the largest independent aircraft technical service providers in the world. The Philippine facility gives airlines, lessors, and government operators direct access to Lufthansa Technik's certified maintenance, design, production, and CAMO capabilities, making it a practical outsourcing partner for operators with fleets working across Asia-Pacific routes. The parent group supports roughly 5,100 aircraft under contract and counts more than 800 customers across the globe. Services span the full maintenance lifecycle: line and base maintenance, engine overhaul, component repair, cabin solutions, landing gear support, and a digital fleet support ecosystem that helps operators digitize their technical operations. Composite and bonded material repair, material pooling, and AOG response round out a portfolio built to reduce aircraft downtime and total cost of ownership. For carriers and fleet operators evaluating MRO outsourcing options in the Philippines, Lufthansa Technik Philippines brings a proven global network and decades of technical depth to the region. Reach out to their team to discuss your fleet's maintenance requirements.

NCH Customer Support Services, Inc. Is the Philippine operating entity behind Entain's Manila hub, one of the more established BPO Philippines operations in the online gaming and payments space. Based in Pasay City, the team supports global brands including BetMGM and Ladbrokes, handling customer support, fraud risk monitoring, and payments operations that protect both players and the business at scale. With more than 1,500 colleagues on the ground, this call center Philippines location has been running for over a decade, giving clients access to a mature, well-resourced outsourcing partner with deep experience in regulated industries. The risk and payments function is a particular strength: agents verify accounts, monitor transaction trends, and flag potential fraud, making it a natural fit for companies that need back office and compliance work done with precision. If your business operates in gaming, fintech, or any sector where customer trust and payment integrity matter, NCH Customer Support Services is worth a conversation. Reach out to explore how their Philippine outsourcing team can support your operations.

VXI Global Solutions delivers customer support, technical support, software development, quality assurance, and IT outsourcing for companies that need a proven BPO Philippines partner. With 25+ years in the industry, more than 42,000 agents across 40+ global locations, and over 300 million customer interactions handled annually, VXI operates at a scale that few call center Philippines providers can match. The MOA Complex Recruitment Center in Pasay City is a key part of how VXI sources and builds its Philippine workforce. The company's people-first culture is more than a tagline: over 80% of operations leaders have been promoted from within, which means clients benefit from teams that understand the work and stay for the long run. VXI has earned recognition including the Greatest Places to Work for Diversity & Women 2024 and the International ASIA CEO & ICT Awards. For businesses exploring outsourcing options in the Philippines, VXI offers in-office and remote delivery models across a broad range of BPO services. Connect with the VXI team to learn what an engagement could look like for your operations.