BPO Companies in Mandaluyong

[24]7.ai brings AI-powered customer engagement to businesses that want faster resolutions, lower costs, and better customer experiences. Operating from its Philippines site at SM Megamall in Mandaluyong City, the team delivers omnichannel customer support, technical support, and back office services for clients across multiple industries. As a BPO Philippines provider with deep roots in AI-driven operations, [24]7.ai blends trained agents with intelligent automation to handle volume without sacrificing quality. The company focuses on reducing customer effort through predictive and conversational AI, making it a strong fit for brands that need more than a traditional call center Philippines setup. Services span inbound and outbound customer care, chat and messaging support, and business process outsourcing across functions like order management and account servicing. If your business is exploring outsourcing to the Philippines and wants a partner that brings both human expertise and AI capability to the table, [24]7.ai is worth a closer look. Reach out to discuss your requirements or request a quote.

For overseas healthcare employers looking for qualified Filipino professionals, ABBA Personnel Services Inc. Has been the recruitment partner of choice for more than 25 years. Founded in 1998 and headquartered in Mandaluyong City, ABBA holds a license from the Department of Migrant Workers (DMW) and has earned recognition as the Philippines' #1 recruitment agency for deploying Filipino healthcare workers abroad. That standing comes from measurable results across compliance, worker welfare, and deployment volume, not just longevity. The agency's core work is end-to-end overseas recruitment and deployment of Filipino nurses and other healthcare professionals. ABBA handles candidate sourcing, credential and skills evaluation, full DMW documentation, pre-departure orientation, and ongoing welfare monitoring once workers arrive on site. For international employers outsourcing their healthcare workforce needs to a Philippine-based agency, the result is a pre-screened, properly documented professional, backed by an agency that remains accountable throughout the placement. ABBA's client base spans hospitals, dialysis centers, care homes, and healthcare institutions across more than a dozen countries. Deployment destinations include the United States, United Kingdom, Ireland, Germany, Japan, the United Arab Emirates, Qatar, Saudi Arabia, the Maldives, and Papua New Guinea. Since 1998, the agency has placed over 26,000 Filipino workers, with nurses and allied health professionals making up the majority. The agency's performance record in the Philippine overseas employment sector is well-documented. ABBA received the DMW's "Award of Excellence" in 2013, a distinction granted to agencies that have achieved Top Performer status on three separate occasions. ABBA earned that status in 2002, 2005, and 2009, with evaluations covering deployment volume, regulatory compliance, on-site worker welfare, and technical and marketing capability. Beyond the Mandaluyong headquarters, regional offices in Cebu City and Davao City extend ABBA's reach across the country's largest professional talent pools. Healthcare organizations and employers interested in sourcing Filipino nursing and allied health talent can contact ABBA directly through their main office at Pioneer Highlands, Mandaluyong City, or through any of their regional branches.

ACES Call Center Jobs Inc. Is a Philippines-based BPO and outsourcing company headquartered in Mandaluyong City, placing skilled Filipino professionals into customer support, healthcare, financial services, and travel account roles. Their operations span Metro Manila and Cebu, giving client businesses access to a broad talent pool across the country's top outsourcing hubs. The company handles a wide mix of functions. On the healthcare side, they staff utilization management nurses, US registered nurses, allied health specialists, pharmacists, and home health medical coders for both on-site and remote delivery. Customer support outsourcing covers voice and non-voice roles across financial, insurance, and general service accounts. Collections, insurance claims processing, and travel reservations round out the core call center Philippines offering. For companies looking to outsource back office or front-line support operations to the Philippines, ACES Call Center Jobs Inc. Brings direct knowledge of the local BPO labor market and a track record placing talent across multiple industries. Connect with their team to discuss your outsourcing requirements.

Acquire Intelligence Philippines gives companies a smarter path into outsourcing. Based in Mandaluyong, they combine AI-driven automation with experienced offshore teams to handle customer support, back office operations, and IT outsourcing, so clients get work done faster without sacrificing quality or control. Their model layers intelligent automation under human oversight, which means fewer errors, faster turnaround, and support staff that can focus on the interactions that actually need a person. Whether you need front-line customer service, data processing, or IT support, they have the infrastructure to take it on. If you are evaluating BPO Philippines options and want a partner that has already made the shift toward AI-enabled delivery, Acquire Intelligence is worth a conversation. Reach out to their team to discuss your requirements and get a quote.

We partner with teams that need more than just additional headcount. Whether you're scaling support, managing complex operations, or building from the ground up, we step in as an extension of your team, bringing structure, accountability, and hands-on execution where it matters most. Our approach is simple: understand the work, align on outcomes, and build the right support around it. From customer service and content moderation to web and operational support, we focus on doing the work well. We didn't build aCXend to operate at a distance. Our approach is grounded in staying close to the work, understanding the details, adapting to how each team operates, and building systems that actually hold up over time. Every engagement is shaped around the partner. From how we structure teams to how we define success, we focus on what's needed, not just what's typical. That means being flexible where it matters, accountable where it counts, and consistent in how we deliver. Our support is shaped by what our partners actually need to run and grow their operations. From customer experience and content moderation to web development and project support, we focus on building the right structure around each function, so the work is consistent, scalable, and well-managed. We don't treat these as isolated services. Each area is supported with the same approach: clear processes, defined ownership, and ongoing oversight to ensure quality doesn't slip as you grow.

Aggos Business Consultancy, based in Mandaluyong City, helps Philippine businesses grow revenue and reduce support costs through AI-powered chatbot automation. Their flagship product is a Messenger Chatbot that handles customer inquiries around the clock, automates FAQ responses, showcases products through rich media conversations, and captures lead data through integrated forms. The result is a Messenger channel that functions as a genuine sales and customer support tool, without the overhead of hiring additional staff. For companies looking at outsourcing or AI-ready BPO options in the Philippines, Aggos offers a practical complement to traditional call center setups. The platform manages high message volumes reliably, responds to customer queries using natural language, and guides buyers through purchasing decisions. Businesses get the responsiveness of a full customer support team at a fraction of the cost. Aggos has worked with business customers across industries and documents results through published case studies. If you want faster customer responses and more sales conversions through Messenger, reach out to book a demo.

Ameridial is a U. S.-based healthcare BPO and call center provider serving health plans and healthcare providers since 1987. We deliver HIPAA-compliant member services, patient access, revenue cycle, and contact center support through onshore teams trained specifically for regulated healthcare environments, backed by SOC 2 Type II, ISO 27001, and PCI DSS certification and a 98% average QA score across programs. Healthcare runs on conversations, & right now there are more of them than most teams can handle. Open enrollment for Medicare and ACA arrives all at once. Prior authorizations stack up. Members expect a real answer the first time they call, and every one of those calls still has to stay inside HIPAA and CMS rules. When service slips, your members feel it first, and your star ratings, retention, and revenue feel it next. Ameridial is a U. S.-based healthcare BPO. We run the contact center and back-office work that regulated healthcare demands, with onshore teams who already know claims, eligibility, and patient access inside out. Most of our work is for payers and providers, though pharmacy and MedTech programs lean on the same people. The idea is simple: your members and patients should never feel like they’ve reached an outsourcer. We’ve been doing this for 37 years. That experience sits behind the certifications buyers actually check – SOC 2 Type II, ISO 27001:2022, & PCI DSS 4.0.1, & behind an AI quality management system that reviews every interaction rather than a sample. Across our healthcare programs, the average QA score holds at 98%. The numbers matter, but the goal hasn’t moved since 1987: get it right, & leave the person on the other end feeling heard. Most healthcare leaders want to see how a vendor operates before committing, so we built onboarding to be transparent and low-risk. Every program follows the same four steps: a discovery consultation, a custom engagement plan, a pilot you can measure, and then scaled operations. Healthcare communication must combine empathy with operational precision. Ameridial integrates AI technologies to enhance agent performance, quality assurance, and compliance oversight.

We handle all aspects of business registration and ensure compliance with various government agency requirements. Our comprehensive services also include Accounting Services and bookkeeping services to support your financial records: Government Agency Registrations: We take care of Securities and Exchange Commission (SEC) registrations (including eFAST, MC28 Annex D, OST, and AFS), Department of Trade and Industry (DTI) via eRis, and Bureau of Internal Revenue (BIR) services, which encompass eSales, eAccreg, eTIN, ORUS, eFPS, and eBIR enrollment. Additionally, we assist with Mayor's/Business Permits and Licenses (LGU), Social Security System (SSS), Philippine Health Insurance (PhilHealth), Home Development Mutual Fund (HDMF), Department of Labor and Employment (DOLE) Establishment and Employee Registration (ERS), Bureau of Customs (BoC) importation registration, and the Department of Social Welfare and Development (DSWD). Tax Compliance: We expertly handle eCAR (Electronic Certificate Authorizing Registration) applications, Real Property Tax updates, transfers, assessments, payments, and Deed of Donation payments associated with DST and Donor’s Tax. Furthermore, our Payroll Services support the accurate calculation of taxes related to real estate transactions. Our comprehensive accounting services provide timely government reporting, including monthly, quarterly, and annual BIR reporting, which encompasses Alphalisting and VAT Reliefs, along with SSS, PhilHealth, and HDMF remittance and reporting. We facilitate online submissions through platforms such as eBIR, eFPS, eSubmission, and eSales reporting. In addition, our bookkeeping services support the financial preparation process by offering detailed reviews of sales and expenses, formatting, and the preparation of monthly or quarterly financial statements.

Armstrong Resources Corporation, based in Mandaluyong City, is a Philippines staffing and manpower solutions firm built on a single core idea: the right people make the difference. Businesses that partner with Armstrong get access to a structured, quality-driven recruitment process designed to surface candidates who genuinely match their requirements, not just on credentials but in practice. When a client submits a manpower requirement, Armstrong immediately activates a meticulous end-to-end recruitment process. Every requirement is treated as a specific brief, not a general search. The team evaluates candidates against the principal's actual needs, filtering for competence and fit before any shortlist is presented. This deliberate approach reduces the back-and-forth that often slows down staffing engagements and gives client companies confidence that the people they onboard are ready to contribute. At its foundation, Armstrong operates from the belief that qualified, well-matched personnel are a direct contributor to business success. That conviction is baked into how the firm screens applicants and manages each recruitment cycle. For companies exploring outsourcing options in the Philippines, or those looking to supplement their workforce through a local staffing partner, this kind of principled process matters. Armstrong serves as a reliable bridge between businesses that need capable people and professionals seeking the right opportunity. Whether a client is scaling a team or filling a critical role, the firm's approach to recruitment keeps quality at the center of every placement. To learn more about how Armstrong Resources Corporation can support your staffing requirements, visit their website or reach out directly to start a conversation about your manpower needs.

AscentHR Philippines gives businesses a single place to manage everything from employee onboarding through payroll, compliance, and expense claims. For companies considering outsourcing their back-office HR and payroll functions, AscentHR offers both the technology and the managed operations to handle it, without the need to build internal capacity for complex, regulation-heavy work. The platform covers the full employee lifecycle: attendance and leave automation, payroll integration, workforce analytics, and an employee self-service portal. For payroll specifically, the PowerPay Partner Program pairs software with service delivery, handling multi-country payroll runs, real-time validation, anomaly detection, and Philippines labour law compliance in a single workflow. Compliance workflows are managed through Lexcare, a dedicated platform for regulatory monitoring, audit readiness, and governance reporting. TripEx rounds out the suite by automating travel expense claims, approval workflows, and the capture of available tax benefits. AscentHR's primary market is Philippines-based businesses that need payroll and HR operations to work reliably under local labour regulations. The platform also supports multinational enterprises, and AscentHR's acquisition of OS HRS has extended payroll delivery capabilities across APAC and MEA countries. That makes it a practical option for regional headquarters managing headcount across multiple markets. The combination of AI-enabled HR tech and managed operations is what separates this from a pure software play. Companies don't just get access to the platform; they get people responsible for accuracy, compliance, and exception handling. The automation covers routine validation and processing, while the managed layer deals with regulatory nuance and local complexity. The platform is built to scale, so it does not need replacing as businesses grow headcount or expand into new countries. If your organisation is looking to strengthen payroll compliance, simplify back-office HR operations in the Philippines, or extend workforce management across APAC, AscentHR is worth a conversation. Visit their website to learn more or request a consultation.

BAV-CIT is a professional IT outsourcing firm based in Mandaluyong City, Metro Manila, offering businesses a practical way to hand off the management of their technology infrastructure to experienced hands. Led by Barry Andrew Garcia Villagracia, the company positions itself as a steady, reliable partner for organizations that want to reduce IT costs, minimize downtime, and stay focused on what actually moves their business forward. For companies exploring IT outsourcing in the Philippines, BAV-CIT offers a local, accessible option with a direct line to qualified professionals. The firm's service portfolio covers three core areas. Managed IT Support and Managed IT Solutions provide proactive monitoring and maintenance to keep systems available and performing, with customized plans built around each client's specific environment. Systems Administration services deliver ongoing, hands-on management of IT infrastructure, so businesses don't need to rely on internal staff who may lack the depth or bandwidth to handle everything well. Cybersecurity is the third major pillar, where BAV-CIT helps clients identify weaknesses in their systems and networks, establish defenses against potential threats, and respond effectively when incidents occur. The team also works with infrastructure management, network security, and cloud solutions for businesses that need broader support. Small businesses are a clear focus. The company acknowledges directly that running a small operation is difficult enough without dealing with security incidents or employees inadvertently opening threats. BAV-CIT frames itself as the solution for that gap, providing expert support that would otherwise require a full-time hire or an expensive consultancy engagement. Any organization across Metro Manila with limited internal IT capacity is the natural fit for what BAV-CIT offers. Operating from 31 P. Oliveros St. Barangka Ibaba in Mandaluyong City, BAV-CIT serves clients across the National Capital Region. The office runs Monday through Saturday, 8:30 am to 5:30 pm, offering six days of availability that gives clients more access than a typical weekday-only arrangement. The team can be reached by email for inquiries, scoping conversations, and support questions. If your organization is ready to stop treating IT as a constant distraction and start managing it as a handled function, reach out to BAV-CIT to discuss your current setup and what an outsourcing arrangement could realistically look like.

Bayanihan Placement and Management Services is a staffing and manpower solutions firm based in Mandaluyong City, Metro Manila. The company's core work is connecting employers with qualified candidates, handling the sourcing, screening, and placement process so clients can focus on running their business. For companies that need reliable outsourcing support for their workforce needs, Bayanihan offers a direct, no-fuss route to getting positions filled. The firm operates as a placement and workforce management partner, serving both local Philippine businesses and clients requiring organized manpower outsourcing. The name itself signals the scope: placement for matching candidates to roles, and management services for the surrounding HR and administrative support that staffing engagements require. Separate contact channels are maintained for client inquiries and for applicant inquiries and resume submission, which keeps communication on both sides organized and responsive. The Mandaluyong City office is located at 651-B Boni Avenue, Brgy. Plainview, in the heart of Metro Manila's commercial district. Multiple contact numbers are available, including dedicated mobile lines on Sun and Globe networks, making it easy for clients and applicants across the country to get in touch. The office also accepts inquiries by email, with distinct addresses for the client side and the applicant side. For businesses weighing their options in the Philippine outsourcing market, a dedicated placement agency brings focused expertise that a general back-office provider may not. Bayanihan's approach centers on the matching function: understanding what a client needs and finding candidates who fit, rather than offering a broad menu of unrelated BPO services. If you have open positions to fill or want to explore a longer-term manpower outsourcing arrangement, Bayanihan Placement and Management Services welcomes inquiries. Contact the team through their Mandaluyong City office or reach out via their client inquiry line to discuss your requirements.