BPO Companies in Mandaluyong

[24]7.ai brings AI-powered customer engagement to businesses that want faster resolutions, lower costs, and better customer experiences. Operating from its Philippines site at SM Megamall in Mandaluyong City, the team delivers omnichannel customer support, technical support, and back office services for clients across multiple industries. As a BPO Philippines provider with deep roots in AI-driven operations, [24]7.ai blends trained agents with intelligent automation to handle volume without sacrificing quality. The company focuses on reducing customer effort through predictive and conversational AI, making it a strong fit for brands that need more than a traditional call center Philippines setup. Services span inbound and outbound customer care, chat and messaging support, and business process outsourcing across functions like order management and account servicing. If your business is exploring outsourcing to the Philippines and wants a partner that brings both human expertise and AI capability to the table, [24]7.ai is worth a closer look. Reach out to discuss your requirements or request a quote.

For overseas healthcare employers looking for qualified Filipino professionals, ABBA Personnel Services Inc. Has been the recruitment partner of choice for more than 25 years. Founded in 1998 and headquartered in Mandaluyong City, ABBA holds a license from the Department of Migrant Workers (DMW) and has earned recognition as the Philippines' #1 recruitment agency for deploying Filipino healthcare workers abroad. That standing comes from measurable results across compliance, worker welfare, and deployment volume, not just longevity. The agency's core work is end-to-end overseas recruitment and deployment of Filipino nurses and other healthcare professionals. ABBA handles candidate sourcing, credential and skills evaluation, full DMW documentation, pre-departure orientation, and ongoing welfare monitoring once workers arrive on site. For international employers outsourcing their healthcare workforce needs to a Philippine-based agency, the result is a pre-screened, properly documented professional, backed by an agency that remains accountable throughout the placement. ABBA's client base spans hospitals, dialysis centers, care homes, and healthcare institutions across more than a dozen countries. Deployment destinations include the United States, United Kingdom, Ireland, Germany, Japan, the United Arab Emirates, Qatar, Saudi Arabia, the Maldives, and Papua New Guinea. Since 1998, the agency has placed over 26,000 Filipino workers, with nurses and allied health professionals making up the majority. The agency's performance record in the Philippine overseas employment sector is well-documented. ABBA received the DMW's "Award of Excellence" in 2013, a distinction granted to agencies that have achieved Top Performer status on three separate occasions. ABBA earned that status in 2002, 2005, and 2009, with evaluations covering deployment volume, regulatory compliance, on-site worker welfare, and technical and marketing capability. Beyond the Mandaluyong headquarters, regional offices in Cebu City and Davao City extend ABBA's reach across the country's largest professional talent pools. Healthcare organizations and employers interested in sourcing Filipino nursing and allied health talent can contact ABBA directly through their main office at Pioneer Highlands, Mandaluyong City, or through any of their regional branches.

Acquire Intelligence Philippines gives companies a smarter path into outsourcing. Based in Mandaluyong, they combine AI-driven automation with experienced offshore teams to handle customer support, back office operations, and IT outsourcing, so clients get work done faster without sacrificing quality or control. Their model layers intelligent automation under human oversight, which means fewer errors, faster turnaround, and support staff that can focus on the interactions that actually need a person. Whether you need front-line customer service, data processing, or IT support, they have the infrastructure to take it on. If you are evaluating BPO Philippines options and want a partner that has already made the shift toward AI-enabled delivery, Acquire Intelligence is worth a conversation. Reach out to their team to discuss your requirements and get a quote.

We partner with teams that need more than just additional headcount. Whether you're scaling support, managing complex operations, or building from the ground up, we step in as an extension of your team, bringing structure, accountability, and hands-on execution where it matters most. Our approach is simple: understand the work, align on outcomes, and build the right support around it. From customer service and content moderation to web and operational support, we focus on doing the work well. We didn't build aCXend to operate at a distance. Our approach is grounded in staying close to the work, understanding the details, adapting to how each team operates, and building systems that actually hold up over time. Every engagement is shaped around the partner. From how we structure teams to how we define success, we focus on what's needed, not just what's typical. That means being flexible where it matters, accountable where it counts, and consistent in how we deliver. Our support is shaped by what our partners actually need to run and grow their operations. From customer experience and content moderation to web development and project support, we focus on building the right structure around each function, so the work is consistent, scalable, and well-managed. We don't treat these as isolated services. Each area is supported with the same approach: clear processes, defined ownership, and ongoing oversight to ensure quality doesn't slip as you grow.

Ameridial - Manila, Philippines is the Mandaluyong City site of Ameridial, a U. S.-based healthcare BPO and call center company founded in 1987. The company works with health plans, healthcare providers, pharmacies, and MedTech companies that need HIPAA-compliant member services, patient access, revenue cycle, and contact center support handled by teams trained specifically for regulated healthcare, rather than building that capability in house. Services span member enrollment and eligibility, member onboarding and education, benefit management support, open enrollment and ACA plan support, and population health outreach for payer organizations. For providers, the scope covers provider network management, healthcare claims processing, provider data management, and physician credentialing, alongside compliance work such as utilization management and prior authorization, appeals and grievances, and payment integrity audits. Patient-facing support includes medical appointment scheduling, patient inquiries, and preventive care reminders, plus revenue cycle tasks such as eligibility verification, medical coding, AR follow-up, and denial management. Additional lines cover medical device customer service and order tracking, and pharmacy services including prescription processing, refill management, and insurance verification. Clients described on the company's site include payer organizations such as ACA marketplace plans, commercial health plans, Medicare and Medicaid plans, and third-party administrators; healthcare providers ranging from hospitals and health systems to clinics, dental practices, and federally qualified health centers; MedTech companies including durable medical equipment suppliers and diagnostic device makers; and pharmacies, from independent stores to pharmacy benefit managers and specialty pharmacies. Ameridial holds SOC 2 Type II, ISO 27001:2022, and PCI DSS 4.0.1 certification, operates under HIPAA compliance, and is a certified Minority Business Enterprise. The company reports a 98% average QA score across its healthcare programs, reviewing interactions through an AI-driven quality management system rather than sampling. Delivery is spread across more than ten locations, combining U. S.-based teams with global support centers that include the Philippines, India, and other countries, and pharmacy and multilingual call center support is offered alongside the core healthcare programs. For payers, providers, pharmacies, and MedTech companies evaluating outsourced healthcare communication, the Manila site forms part of that wider delivery network, applying the same compliance standards and quality monitoring the company uses across its healthcare portfolio.

AscentHR Philippines gives businesses a single place to manage everything from employee onboarding through payroll, compliance, and expense claims. For companies considering outsourcing their back-office HR and payroll functions, AscentHR offers both the technology and the managed operations to handle it, without the need to build internal capacity for complex, regulation-heavy work. The platform covers the full employee lifecycle: attendance and leave automation, payroll integration, workforce analytics, and an employee self-service portal. For payroll specifically, the PowerPay Partner Program pairs software with service delivery, handling multi-country payroll runs, real-time validation, anomaly detection, and Philippines labour law compliance in a single workflow. Compliance workflows are managed through Lexcare, a dedicated platform for regulatory monitoring, audit readiness, and governance reporting. TripEx rounds out the suite by automating travel expense claims, approval workflows, and the capture of available tax benefits. AscentHR's primary market is Philippines-based businesses that need payroll and HR operations to work reliably under local labour regulations. The platform also supports multinational enterprises, and AscentHR's acquisition of OS HRS has extended payroll delivery capabilities across APAC and MEA countries. That makes it a practical option for regional headquarters managing headcount across multiple markets. The combination of AI-enabled HR tech and managed operations is what separates this from a pure software play. Companies don't just get access to the platform; they get people responsible for accuracy, compliance, and exception handling. The automation covers routine validation and processing, while the managed layer deals with regulatory nuance and local complexity. The platform is built to scale, so it does not need replacing as businesses grow headcount or expand into new countries. If your organisation is looking to strengthen payroll compliance, simplify back-office HR operations in the Philippines, or extend workforce management across APAC, AscentHR is worth a conversation. Visit their website to learn more or request a consultation.

BeeHub Virtual Assistants Co. Is a virtual staffing company that places Filipino virtual assistants with businesses abroad, covering the process from recruitment through ongoing staff management rather than handling only initial placement. The company runs several sites across the Philippines, and this listing is for its site located in Mandaluyong City, where clients work with the local team to source, hire, and manage virtual assistants for their business. Services available through this location include virtual assistant staffing, recruitment and onboarding, payroll management, HR administration, training and development, and back office support. Placements follow a defined process: an initial consultation to outline staffing needs, an AI-assisted matching stage that pairs AI screening with HR review to shortlist about three candidates, client interviews with the shortlisted virtual assistants, and a signed service agreement before onboarding begins. Once a virtual assistant is placed, ongoing support includes time tracking and payroll processing, and clients can also post open roles directly through BeeHub's job board to expand their own hiring options. The virtual assistant pool is built around several industries, including real estate, eCommerce, and general administrative support, along with staff carrying more specialized technical skill sets. This range allows a client to look for a virtual assistant suited to a specific type of work rather than a single general-purpose role. Is a registered LLC based in Spokane, Washington, and operates as part of MGM Outsourcing Services Corp. Recruitment and candidate matching draw on AI screening combined with HR staff review, and payroll and attendance are managed through dedicated time-tracking and payroll tools rather than manual processes. For a business looking to hire and manage Filipino virtual assistants without coordinating separate vendors for recruitment, payroll, and HR, the Mandaluyong City site offers a single point of contact for staffing, onboarding, and ongoing support.

BIPO Service Philippines Inc. Gives companies a single point of control for HR and payroll, whether they are running a local team or expanding across multiple countries. The company operates out of Mandaluyong City and connects Philippine operations to a global network covering 170+ markets, making it a practical choice for businesses that need reliable HR and outsourcing support at scale. The foundation of BIPO's offering is its cloud-based HRMS, which consolidates personnel management, payroll processing, time and attendance tracking, leave management, expense claims, performance appraisals, and business intelligence into one platform. Employees access a self-service portal from any device, while HR managers get a unified dashboard and a mobile app available on iOS and Android. For organisations that prefer to hand off payroll operations entirely, BIPO's Global Payroll Outsourcing service processes multi-country payroll across its full market network, with in-country experts managing local compliance requirements at every step. BIPO's Employer of Record (EOR) service is built for companies entering new markets without a local legal entity. This covers hiring, global compliance, cross-border payroll transactions, and ongoing HR administration, reducing the time and cost of international expansion. HR Advisory and Compliance services round out the portfolio for teams that need guidance on local labour laws before committing to a new hire. The platform holds ISO 27001 certification, and BIPO has achieved Workday Global Payroll Connect certification for direct integration with Workday environments. Recognition from Everest Group's PEAK Matrix Assessment across three consecutive years and top honours at the HR Vendors of the Year 2025 awards in Hong Kong, Singapore, and Malaysia reflect its standing in the BPO Philippines and global HR outsourcing market. A US$50 million investment from Apis Partners supports continued expansion. BIPO serves both large enterprises managing distributed workforces and SMEs that want dependable HR and back office processes without building internal capability. If your business is looking to outsource HR or payroll in the Philippines or across the Asia-Pacific region, contact BIPO Service Philippines to discuss your requirements.

Bluehive Business Solutions is a Mandaluyong City-based technology and business solutions provider serving companies that need dependable software development and operational support from a Philippines-based partner. Their focus is practical: design, build, and deploy systems that work for the client's actual processes, not off-the-shelf platforms that require workarounds. The company's primary area of work is system development. This covers the planning, design, and implementation of custom software and business systems built to match specific organizational needs. For businesses dealing with manual workflows, disconnected tools, or aging internal platforms, Bluehive offers a way to address those gaps through purpose-built technology. The broader business solutions offering extends that work into helping clients align systems with their operations, making technology a working part of the business rather than a separate concern. Based in Mandaluyong City, one of Metro Manila's established business districts, Bluehive operates within a region well recognized for outsourcing and BPO Philippines activity. That positioning allows them to work alongside companies ranging from local enterprises to organizations looking for a Philippine-based partner to handle development and back-office technology needs. With a perfect rating from clients who have reviewed their work, Bluehive Business Solutions has built a track record on consistent delivery and direct communication. Companies exploring outsourcing for system development or business process support are encouraged to get in touch and discuss what the team can put together.

Centro CDX is a business process outsourcing provider based in Mandaluyong City, Metro Manila, one of the Philippines' key commercial corridors. The company connects businesses with skilled Filipino professionals across customer support, back office operations, and related outsourcing services, giving clients a cost-effective path to scale without the overhead of building in-house teams. Operating in the BPO Philippines market, Centro CDX focuses on delivering reliable day-to-day operational support, whether that means handling customer inquiries, processing data, or managing administrative workflows. Businesses looking for a dedicated outsourcing partner in the Philippines will find a team that understands both local talent and the practical demands of serving international clients. If you are exploring call center Philippines options or need dependable back office coverage, Centro CDX is a solid starting point. Get in touch to discuss your requirements and request a quote.

CiD Global Solutions is a Philippine-based outsourcing provider with headquarters in Ortigas Center, Metro Manila, and a US office in Lancaster, California. For businesses that need skilled offshore teams without sacrificing proximity to the American market, that combination makes practical sense. The company focuses on the functions that keep client businesses running: customer-facing support, healthcare and insurance operations, sales, social media, travel, and virtual assistance. Customer experience sits at the center of what CiD Global Solutions does. Their teams handle the interactions that determine how a company's customers feel about the brand, making consistent, professional communication a priority. Alongside that, their medical and insurance practice covers the detail-oriented work that healthcare providers and insurance companies need, where getting things right is not optional. Sales and marketing support gives clients a way to extend their commercial reach through BPO Philippines resources, from lead handling to campaign support. The virtual assistance offering serves entrepreneurs, executives, and growing teams that need capable remote professionals on demand. Travel support covers the reservation management, itinerary assistance, and traveler communication that airlines, agencies, and booking platforms rely on. Social media management and specialized services round out the portfolio for clients whose requirements span platforms or fall outside standard categories. The Ortigas Center location puts the team inside one of Metro Manila's established business districts, while the Lancaster, California office gives US clients a domestic contact point. That dual presence matters for companies navigating time zone coordination, data handling expectations, or account management preferences. For companies evaluating call center Philippines options or looking to build an outsourcing partnership across customer support, healthcare, sales, or travel, CiD Global Solutions is worth a direct conversation. Visit their website or reach out to discuss what a working relationship could look like.

CloudCFO is a Philippines-based outsourced accounting firm built for startups, growth-focused SMEs, and international companies that need a real finance team without the cost of hiring one. Their services span bookkeeping, tax compliance, payroll, financial reporting, and broader finance functions, covering the full accounting operation so business owners stay focused on growth rather than spreadsheets. Every client is assigned a dedicated team: an Accounting Manager, Associates, and Subject-Matter Experts who stay accountable to your goals and serve as a clear point of coordination. Operations run through an integrated cloud ecosystem with documented, trackable workflows, real-time collaboration, and audit-ready records. This makes CloudCFO a practical back-office outsourcing partner for companies that want both visibility and control over their financial data. For international businesses considering BPO Philippines arrangements, CloudCFO offers a structured entry point into Philippine outsourcing with local expertise and globally applicable processes. If you're ready to hand off your accounting function to a dedicated, AI-ready team, reach out to CloudCFO and request a consultation.