United States
BPO Companies in Kansas
3 verified providers in Kansas: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
ECS Virtual
ECS Virtual Support (ECS Virtual) is a business outsourcing, workforce recruitment and AI solutions company based in Olathe, Kansas. Founded in 2018, it connects clients with remote customer service agents and professionals who work from home across the globe, and has added AI automation to its services under the line "Smart Support. Real People. Scalable Solutions." Its outsourcing work centres on virtual contact centre and administrative support. ECS handles customer service, booking and reservations, logistics and scheduling, and administrative, marketing and other professional services. The company follows a three-step approach: the client explains the problem, ECS develops a customised plan using its contact and administrative support teams, and the client then hands the work over to focus on running its business. AI services form a growing part of the offer. ECS provides conversational AI for phone calls, text and SMS, email, chat and video chat with avatars that mimic human expressions. These tools support customer service, appointment scheduling, sales outreach and lead generation, and are designed to cut customer wait times, reduce workload and improve the customer experience. Workforce recruitment is the third pillar. ECS offers full-service recruiting for clinical professionals, call centre agents, office personnel and niche specialists, including high-volume hiring and healthcare and technical staffing. It also provides business and recruitment consulting to help clients optimise internal processes and workforce planning. According to its website, ECS serves healthcare, human services, telecommunications, retail, finance and professional services clients ranging from startups to Fortune 500 companies, including luxury brands, global accounting firms, technical and engineering enterprises and leading healthcare organisations. The company is led by founder and chief executive officer Esther Mulbah. ECS Virtual suits organisations that want a single partner for remote customer support, AI-assisted customer interaction and recruitment, particularly in healthcare and other service-heavy industries in the US.
Services: Admin Support · Customer Service · Data Analytics and AI +2
Industries: Accounting · Financial Services · Healthcare +3
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Managed Services Partners
Welcome to Managed Services Partners LLC, a leading professional outsourcing agency that has been serving clients with excellence for over 8 years. As a trusted partner, we understand the critical role that outsourcing plays in today’s business landscape. Our mission is to help companies streamline operations, enhance efficiency, and drive sustainable growth. At Managed Services Partners LLC, we take pride in our extensive experience and expertise in providing a wide range of outsourcing solutions. From IT support and software development to customer service and back-office operations, our dedicated team of professionals is skilled in handling diverse business areas. We use technology, talent, and proven methodologies to deliver tailored solutions that meet the unique needs and challenges of our clients. What sets us apart is our unwavering commitment to delivering exceptional results. We prioritize open communication, collaboration, and continuous improvement to ensure seamless integration with our clients’ operations. Our goal is to become a trusted extension of your team, providing innovative solutions that free up your resources and enable you to focus on your core competencies. Managed Services Partners is a leading professional outsourcing agency in Overland Park, Kansas. This outsourcing firm has been providing comprehensive outsourcing solutions for over six years. It has helped companies of all sizes and sectors streamline operations, enhance efficiency, and drive sustainable growth.
Services: Admin Support · Agency Contract Partner · Animation & Multimedia +12
Industries: Consumer Services · Digital Marketing · Ecommerce +17
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MySource
Professional Outsourcing Solutions Created To Help Scale Your Business MySource Solutions is a leading Business Process Outsourcing (BPO) company based in the United States but with operations proudly located in Cebu, Philippines. We provide dedicated remote staff and a dedicated team of skilled professional. We specialize in providing the best virtual staff to exceed expectations and build a strong long term relationship. We have a spacious office, modern facility, the best technology, backup power, and internet. Our employees are comfortable with a nurturing style atmosphere. We have spared no expense when it comes to making our office a place people love to work. At MySource we take a consultative and process-driven approach to outsourcing the needs of our customers via a dedicated team that not only includes your remote staff but also management oversight to ensure the successful integration of our team with that of our customer’s team. We are dedicated to continually evaluating and improving our services to ensure that we’re always firmly ahead of the curve, providing our clients with everything they need to be successful. MySource offers a variety of services that include (but not limited to) virtual assistance, customer services support, payroll processing, recruitment, HR functions, telemarketing, and digital marketing services. We have the ability to provide services to almost every industry. With years of experience providing high quality outsourcing services, we have the resources needed to offer professional, custom solutions that will grow your business. We provide outsourcing services that are designed to help you lower cost, scale your business and increase efficiency. Our services allow you to focus on what you do best: running your business. When you have the right talent and technology, you are able to grow your business and focus on the more important tasks that help you achieve your long-term goals. Our outsourcing services can give you the boost your company needs and we will handle the rest. MySource Solutions is a leading North American business process outsourcing (BPO) subcontractor that provides top remote talent. Tell them what you need and let them find the ideal associate to manage that situation. The company is able to design and integrate teams quickly. They incorporate extensive experience with outsourced teams. It's a process-driven procedure that attends to the specific needs of each client. The BPO supplies skilled professionals at all levels of competency and pricing, making them perfect for scalable situations and budgets. MySource Solutions uses a stringent verification process for hiring and assigning their talent. The BPO itself is well-versed in human resources, front- and back-office tasks, finance, and more. And their talent is adaptable, aligning their procedures to comply with the operations of varying countries and professional environments. The company empowers its clients as a team extension, putting time and money back into client's hands.
Services: Admin Support · Customer Service · Digital & Content Marketing +3
Industries: Digital Marketing · Ecommerce · Financial Services +10
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