United States
BPO Companies in Wisconsin
3 verified providers in Wisconsin: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
Call Center Resources
Founded in 2004, DCC / CCR is a 200-seat call center located in Superior, Wisconsin sitting right across the bay from Duluth, Minnesota on Lake Superior. With multiple colleges and universities within minutes of our location, we are fortunate to have access to a large pool of diversified, hard-working, and ethical talent that help bring quality and new ideas to our team. Our executive and operations team have decades of industry and vertical expertise in regulated markets, such as energy, telecommunications, healthcare, health and wellness, insurance, utilities, enterprise software, as well as fleet management, fuel management, lead generation, appointment setting, fundraising, and more. We excel in providing leading edge service solutions that include third party verification, customer service, technical and ticket support, quality assurance, quality monitoring, BPO, bill reminders and notifications, sales, presales, business development, along with a large selection of automated (IVR) based solutions. Our team prides itself on helping companies clearly articulate their value proposition to the marketplace through our wide array of business development tools and tele-sales campaigns. Call Center Resources is a call center company that specializes in leading-edge solutions to telecommunications problems. With a team that is highly experienced in various industries, the company helps clients develop business and realize full market potential. The company benefits from a diverse workforce in the Midwest area. The team is built with individuals who work hard, adhere to strict ethics, and align with company values. With a strong team, the company can build strong client relationships on trust and realized goals.
Services: Call Center
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Gold Cross Answering Service
Gold Cross Answering Service is your receptionist, sales staff, customer service department, after hours hero, and the best thing that will happen to your business. We are committed to offering your customers, clients, or patients the same level of customer service and support you and your staff do. Gold Cross Answering Service started in 1982 in Chippewa Falls, Wisconsin. The company’s headquarters are still there today. Gold Cross Answering Services is a sole proprietorship and a small business with 11 to 50 employees, according to LinkedIn. Gold Cross Answering Service serves as clients’ receptionist, after-hours service department, sales staff, and customer service department. The company provides live answering services and online chat messaging for clients in the HVAC industry, in addition to others. Some of the industries Gold Cross Answering Service represents include water treatment, utilities, and restoration. Gold Cross Answering Service has been a force in the water treatment industry, servicing over 200 water treatment companies in the U. S. And Canada. Gold Cross Answering Service was recognized as a top answering service company by The Manifest in 2020.
Services: Call Center
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panaHEALTH Care Solutions
PanaHEALTH Care Solutions (panaHEALTH) is a healthcare business process outsourcing provider that handles billing, coding, clinical documentation and patient communication for medical practices in the United States. The company operates as a division of Panacea Smart Solutions and traces its origins to 2016, when its founders brought together experience in healthcare business services and IT administration. PanaHEALTH focuses on the administrative work that takes clinicians away from patients. Its revenue cycle management (RCM) service can cover the full revenue cycle or target a single problem area, such as claim denials or slow collections. Supporting services include medical billing and coding by certified coders, insurance eligibility verification, pre-authorizations, copay collections, accounts receivable follow-up and appeals management, in which its team works directly with insurers to secure payment on submitted claims. On the clinical side, the company provides remote medical scribes who chart during patient visits according to each practitioner's own standards, along with HIPAA-compliant medical transcription and documentation. It also runs a healthcare contact center that manages patient calls, call routing and follow-up. According to its website, panaHEALTH maintains a 98% clean claim ratio and a 92% net collection rate for its clients. The company treats HIPAA compliance and data security as a core part of its operations, an important consideration for any practice sharing patient records with an outside provider. PanaHEALTH combines onshore and offshore delivery. It has offices in Sheboygan and Mequon, Wisconsin, as well as in Noida and Hyderabad, India. This model allows practices to work with a US-based company while keeping the cost of billing and documentation work below that of an equivalent in-house team. Its clients are mainly independent medical practices, clinics and healthcare organizations in the US that want to reduce administrative workload, improve cash flow and cut avoidable denials without adding headcount. For practices comparing medical billing, coding and scribe outsourcing providers, panaHEALTH offers a single partner for billing, documentation and patient contact.
Services: Back Office Support · Customer Service · Finance & Accounting +5
Industries: BPO industry · Business Consulting and Services · Digital Marketing +6
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