United States
BPO Companies in Michigan
6 verified providers in Michigan: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
Advanced Customer Services
Advanced Customer Services specializes in third-party call center and contact center services. We provide our services to companies seeking to outsource inbound or outbound services such as customer service, help desk, direct marketing, lead generation and appointment setting. ACS has advanced technology located in 6 centers in Michigan, Ohio, Tennessee, Florida and South Carolina. We have a full suite of BPO contact center services - voice, mail, email, chat and web, that we can provide to any B2B or B2C enterprise. Our specialties include the marketing and sales of extended warranties and extended service plans for retailers, manufacturers or third party warranty administrators. We also provide comprehensive customer service for your warranty service requests. See us for complete warranty and extended service plan programs for retailers, distributors and manufacturers. ACS Contact (Advanced Customer Services) is a 100% US-based third-party call center and contact center services provider. They offer solutions to companies seeking to outsource inbound or outbound services such as customer service, help desk, direct marketing, lead generation, and appointment setting. ACS Contact has six advanced technology centers in Michigan, Ohio, Tennessee, Florida, and two South Carolina centers. They offer a full suite of BPO contact center services – voice, mail, email, chat, and web, for any business-to-business or business-to-customer enterprise. ACS Contact’s specialties include the marketing and sales of extended warranties and extended service plans for retailers, manufacturers, or third-party warranty administrators. ACS Contact also provides comprehensive customer service for warranty service requests.
Services: Call Center
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Bennett
Bennett has been providing a full spectrum of communication services and solutions for more than six decades. Since our inception, our main objective has been to be the best in the communications business. Our dominant position is the result of persistence and professionalism in every aspect of our business. Our customers range from the sole proprietor to the Fortune 500 Company. Whether you are using a landline traditional telephone or a modern cell phone/PDA, our basic service remains the same: take a message and relay it to you, our customer. Bennett Communication Solutions’ motto is to “Answer your calls when you are not able to”. The company offers live and automated answering services to help keep businesses running 24/7. Industries served include healthcare, property management, and real estate. Additional services include Employee Reporting, where applicants can be pre-screened, saving companies time when hiring new employees. RSVP services allow business clients to make reservations for important events. Help desk support offers a first-tier for callers, ensuring that they are directed to the right place. All services are customized to meet each company’s individual needs and Bennett Communication Solutions’ trained professionals handle all services on location with no outsourcing to foreign countries. Details of Bennett Communication Solutions’ services can be found on the company’s website.
Services: Call Center
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CPI Data Services
CPI Data services (India) is a rapidly growing Title Solutions, Consulting, BPO and Technology solutions provider for the American real-estate industry with its end-to-end solutions expertise in Title Insurance & Mortgage. CPI Data services (India) offers a unique "Consult - Leverage - Operate - Maximize" model to not just target operational efficiency or cost arbitrage but derive solution to inherent business problems. The company has been committed to provide direction and implement measures that ensure security and privacy for its customer's information and our Information Security Management System Has been certified (ISO/IEC 27001:2013) by DNV GL. The company is also committed for its continuous improvement.
Services: Back Office
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Crusecom
For over twenty-five (25) years Crusecom call centers has been servicing our clients with technologically advanced solutions exceeding their expectations and requirements. Operating under the philosophy that rural Michigan has the skills necessary to provide superior customer service at a cost effective rate, Crusecom has grown from a handful of eager agents to a leader in Michigan’s call center industry. Perhaps the most profound achievement Crusecom has made over the last decade hasn’t come in the form of financial success, but rather in seeing the realization of the benefits of a jobs initiative that began in 2002 with Crusecom’s relocation to Oscoda Michigan. Crusecom is a privately owned information technology and business process outsourcing provider headquartered in Oscoda, Michigan, United States. It has been in the business for over 25 years, offering exceptional technologically advanced solutions to its clients. Crusecom has also been offering affordable and scalable outsourcing solutions to its worldwide market since 2000. They run under the philosophy that rural Michigan poses the right skills to provide top-notch customer service at affordable rates. Crusecom is always dedicated to surpassing clients' expectations and requirements.
Services: Call Center
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LongerDays
Headquartered in Muskegon, MI, LongerDays provides business owners with access to a talented remote staff. Our team of business process consultants help business owners accomplish a wide variety of work that would traditionally require half a dozen employees. Headquartered in Muskegon, MI, LongerDays gives business owners access to talented remote staff. Their business process consultants help business owners accomplish many tasks that would require half a dozen employees. The cost of their service is comparable to that of a traditional part-time employee. This value proposition is attractive to business owners regardless of the state of the economy; this has enabled them to multiply. Their last reported revenue was $6 million.
Services: Virtual Assistants
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UPSOURCE MEDIA LLC
UPSOURCE MEDIA is the top provider of highly experienced, reliable and professional Virtual Assistants. When we taylor a VA to suit your business needs, they step right in! With little or no training, they begin completing the tasks you have been bogged down with such as product research, bookkeeping, email management, appointment setting, project management, data entry, customer support, copyright, and more! The VAs we provide are highly skilled and eager to assist you and your company so that you can focus on the company’s bottom line. UPSOURCE MEDIA prides itself on being the top provider of quality, reliable virtual assistants. This company, founded in 2018 in Holland, Michigan, established itself with insurance professionals in mind. However, it has recently broadened its horizons and expanded its services to other business operations. The virtual assistants at UPSOURCE MEDIA have been able to jump right in and perform at their highest quality with little to no training and possess the skills needed to exceed expectations and offer some of the best customer services around.
Services: Virtual Assistants
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