United States
BPO Companies in Tennessee
3 verified providers in Tennessee: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
Express International
With teams across four countries and delivery centers in both nearshore and offshore regions, Express International offers the flexibility modern businesses need to scale efficiently. Our geographic reach allows us to align with your time zones, communication preferences, and customer expectations, whether you're based in North America, Europe, or beyond. We understand that outsourcing isn’t one-size-fits-all. That’s why our approach is built on cultural awareness, adaptability, and close collaboration. By blending local knowledge with global capability, we help our clients deliver seamless service to their customers, wherever they are. Express International is a trusted nearshore BPO provider registered in both the United States and Guyana. It helps North American businesses to scale through efficient and cost-effective outsourcing solutions. The company was established in 2013 in Georgetown, Guyana, as the offshore extension of Express Trucking and Courier Inc. (New York). Later on, it has evolved from optimizing its internal operations to serving leading brands across transportation, logistics, finance, and service industries. Its fully English-speaking teams operate 24/7 under Six Sigma and COPC-certified leadership, delivering measurable results with speed, accuracy, and professionalism. This geographic reach enables seamless alignment with client time zones, communication preferences, and customer expectations across North America, Europe, and beyond. The company understands that outsourcing is never one-size-fits-all. Its approach emphasizes cultural awareness, adaptability, and close collaboration, blending local expertise with global capability to deliver exceptional service wherever clients operate. Guided by its mission to be the number one solutions provider, Express International upholds values of integrity, resilience, diversity, and transparency, creating meaningful experiences for employees, clients, and partners worldwide.
Services: Admin Support · Agency Contract Partner · Back Office Support +14
Industries: Advertising & PR · Consumer Services · Digital Marketing +14
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View profileShearwater Health
Shearwater Health understands a company's aim to be an exceptional healthcare organization and its need to expand its workforce. This is why they provide over 3,000 medical practitioners solving medical and administrative problems 24/7. Shearwater combines clinical expertise with Six Sigma process excellence and RPA technology to improve healthcare outcomes. The company’s focus on clinical workflows allows them to provide premium services for Hospitals and Health Systems, Health Plans, Managed Care Organizations and TPAs, and Healthcare Service Companies. Some of their main services include Utilization Management, HEDIS & Quality Performance, Risk Adjustment, Rev Cycle Management, Bill Review, Peer Review, Telehealth, Care Management, and Quality as a Service. Their clients also gain control of an extended clinical team, help them determine their needs, and systematically increase their production to amplify clinical impact. With its headquarters in Nashville, TN, Shearwater Healthcare provides healthcare services to companies in different industries, allowing them time to focus on other essential business operations. Shearwater Healthcare has been in existence since 1973, and since then, the company has consistently helped clients meet health and clinical demands smoothly. Shearwater Healthcare has a former name, HCCA (Health Connections), but their overall goal has never changed. The goal is to provide solutions to their clients' healthcare needs while improving client operations and reducing unnecessary costs. With almost 50 years of experience, Shearwater Healthcare uses a unique business model to provide onsite and offsite healthcare solutions. The company presently employs nearly 5000 workers, who come together as a team to deliver a revenue of between $1million and $5million.
Services: Knowledge Process Outsourcing
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View profileTaskforce BPO
Taskforce is an American veteran-owned company that provides consulting and business support services to a broad mix of industries including health care, insurance, logistics, accounting and finance. We help clients make significant and enduring improvements to their operational performance by developing custom solutions that integrate a team of our specialists to solve their business needs. Taskforce BPO is an American veteran-owned business founded in 2015. It specializes in non-voice BPO and back-office services. The company consults with and provides support for various industries, including health care, insurance, logistics, accounting, and finance. Headquartered in Knoxville, Tennessee, with service centers in Macedonia (Skopje and Bitola), Taskforce BPO employs between 500-1,000. Taskforce BPO has a revenue of $209 million and continues to grow into 2021.
Services: Business Process Outsourcing
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