United States
BPO Companies in New York
48 verified providers in New York: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
24/7 Live Answering Service
We realize that your calls are vital to the success of your business, and they are vital to us as well. Our operators can treat your callers as if they were our own. Our goal is to make them feel as though they’ve reached your front office, providing a seamless and transparent telephone answering service solution. Operators at our service can take messages, page your on-call staff, patch calls in real time and interact with your clients to your tailored specifications. Our answering services are high-tech, information rich and remarkably flexible – which ensures high quality phone answering services for each evolution of your business. AAA Answering Service is a privately-owned phone communications and Business Process Outsourcing (BPO) services provider headquartered in Staten Island, New York. AAA Answering Service is an “always at your service answering service” taking pride in their 24/7, live phone answering services. They strive to be a dynamic, one-stop solution for every business need. Live operators service every call. Services range from appointment taking and text messaging to interactive voice mails and call patching.
Services: Call Center
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7 Virtual Assistant
We give the formula for succeed for Small and Medium Business owners. Not merely in business, but also in life. We have been working for years with many sectors like Mortgage, Virtual Assistant, IT, Education, Real Estate, Logistics, Healthcare and much more. We’ve managed to accumulate a great deal of experiences through it. We work round the clock providing 24/7 services to small, mid, and large sized businesses and even to busy professionals and entrepreneurs. We can handle every Virtual Assistant task that can be thrown at our way like manage schedules, handle emails, organize necessities, do research, or follow up appointments at the very least. 7 Virtual Assistant Services helps businesses and sole traders with their workflow so they can quickly meet demand. With 7 Virtual Assistant Services, companies can meet their workload requirements without spending the extra time doing it themselves. The BPO employs: Marketing experts Content gurus Time management professionals Lifestyle management experts Virtual assistants Internet marketers Researchers Their team will help complete all aspects of growing a business so their clients won't have to spend extra time or hire more staff. The company specifically caters to entrepreneurs, small businesses, and startups but doesn't necessarily limit themselves.
Services: Virtual Assistants
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And We Support
AndWeSupport provides remote business support services, including bookkeeping, order management, research, presentations, and virtual assistance. Its bookkeeping work covers tasks such as accounts receivable and payable, reconciliation, and commission tracking. Its order management services include gathering and confirming orders, communicating with suppliers, tracking orders, and maintaining inventory records.
Services: Admin Support · Back Office Support · Customer Service +3
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Answer AnyTime
We are a Professional Worldwide Answering Messaging Service and After-hours Emergency Service providing you with ONE number that will follow you where ever you are. Answer AnyTime, Inc. Is a Full-Service Telecommunications Center. We see ourselves as a "One-Stop" shop capable of providing Communications & Teleservices solutions for any customer, for any application. Answer AnyTime is a full-service telecommunications center that provides custom communication solutions for businesses ranging from one-person to multinational operations. They offer scalable, professional call center services from their headquarters in Babylon, New York, where they've operated since they were founded in 1987. They provide services worldwide to organizations across various industries, including law, health, hospitality, and on-site services such as plumbing, landscaping, and HVAC repair. Plus, Answer AnyTime provides emergency restoration services on both an ongoing or as-needed basis.
Services: Call Center
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Boldly
It used to be that to get the most talented people to work for them, companies had to find, recruit, and employ talent, with the myriad complexities hiring entails, from legal to payroll to HR administration. Or, they risked hiring independent freelancers, which comes with its own set of compliance issues and time-consuming administrative tasks. But now a change has happened. Businesses have discovered they can subscribe to pretty much everything, saving a significant amount of time and effort. In the same way that they get software on a monthly basis without the hassles of ownership, they’re now subscribing to highly- qualified long-term staff without the hassles of employment, in a way that’s compliant. Many companies are going the route of remote staffing instead of traditional employment models. With the shift being so new, it’s common for Human Resources teams to feel lost on properly recruiting top talent for remote staffing. Boldly is a business process outsourcing (BPO) firm that takes on the responsibility of hiring for companies. Having been founded in 2012 in New York City, New York, Boldly works with its clients to identify the type of employee they want on their team. Following that, Boldly sets out to find the perfect fit. With over 200 employees on its company roster, Boldly has ample means to find the top talent that customers and clients need. Providing this service allows companies to focus on work tasks of higher importance without sacrificing staff quality.
Services: Virtual Assistants
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Call2Customers
Call2Customers is an outsourced call center services provider based in India. Its call center services range to Inbound calls answering services and Outbound calling services, Back office support, online business reputation services and more. Visit us today! Call2Customers is a sought-after BPO that provides top-of-the-line, professional service for each client’s inbound and outbound calls. Plus, a robust back-office support team. Each team member goes through a rigorous training program in the newest technologies, modern communication strategies, and innovative business solutions. Their representatives provide above board service and skills.
Services: Call Center
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Canon Business Process Services
Canon helps clients enable business agility, digital transformation and lead an increasingly evolving workforce. Canon solves these challenges by using its experienced team backed by Six Sigma expertise and leading technology. With professionals across the U. S. And in the Philippines, Canon has been named a Global Outsourcing 100 Leader in 2023 by IAOP for the seventeenth straight year. Canon Business Process Services is a wholly owned subsidiary of Canon U. S. A., Inc Canon employs exceptional, diverse and talented people in a wide range of job functions. Canon's modern, security-certified offshore operations perform high-volume indexing, coding and other data entry and information processing services. Paper documents scanned anywhere during the day can be securely accessed and processed overnight at Canon business processing centers in either the United States or Asia to speed cycle time and improve customer satisfaction. Canon onshore and offshore teams are an integral, vital part of the company’s business and the value Canon provides to clients. Canon Business Process Services Philippines, Inc. Is a subsidiary of Canon Inc., an imaging and information technology company. Canon Business Process Services in the Philippines boasts over 2317 employees and estimated revenue of $557.9 M. The company has been a reliable BPO outsourcing provider for over 40 years, serving 16 consecutive years as a global IAOP leader. This company offers various business process outsourcing (BPO) services, including customer care, finance and accounting, human resources, and procurement support, that are cost-effective, high-quality, and Canon brand-aligned solutions. Headquartered in New York, Canon Business Process Services have branches all over the United States of America and the Philippines.
Services: Full service BPO
Industries: Educational Businesses · Energy · Financial Services +7
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DigiReps
DigiReps is your partner in building smarter, scalable teams powered by global remote talent. We help businesses grow faster by connecting them with pre-vetted, top-tier professionals across sales, marketing, customer support, tech, and operations. From Sales Development Reps and Digital Marketing Reps to UI/UX Designers, Developers, and Executive Assistants, we offer end-to-end remote workforce solutions, including vetting, onboarding, training, QA, and full team management. Whether you’re a startup looking to get off the ground or an established company scaling operations, DigiReps delivers custom-tailored remote teams that drive real results. 💡 Smarter teams. Faster growth. Global scale. DigiReps is a prominent virtual associates agency dedicated to enhancing and expanding US businesses with specialized virtual professionals in roles such as SDR, marketing, executive assistance, customer support, lead research, and account management. The company's core philosophy emphasizes that expert support is essential for business success in a competitive landscape. DigiReps stands out by using data-driven approaches to deliver results, offering clients up to 60% annual savings and more time to focus on strategic growth. Founded to provide exceptional remote talent, DigiReps pioneered scalable remote solutions, addressing the growing demand for skilled remote professionals and setting itself apart in the industry.
Services: Admin Support · Agency Contract Partner · Customer Service +9
Industries: BPO · BPO industry · Business Consulting and Services +4
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Eclaro
Through Eclaro’s four global delivery centers in Metro Manila in the Philippines, we provide dedicated IT and business professionals hired specifically for your roles. Our customized approach and flexible engagement models enable our clients to boost productivity and lower costs while maintaining operational control. We are dedicated to a singular purpose: providing the right people to meet your needs and solve your business challenges With its headquarters in New York City, New York, Eclaro is an international leader in IT and business consulting via Business Process Outsourcing (BPO). Since 1999, Eclaro has helped clients face business challenges by focusing on four BPO models: Consulting, Professional Hire, Global Delivery, and Data & Analytics. By adopting a relationship-based approach to their consultations with clients, Eclaro delivers working strategies. Clients’ needs will always be met and often exceeded. Eclaro has many locations across the US, Canada, and the UK. In 2009, Eclaro expanded to the Philippines, where they now have three Global Delivery centers in Metro Manila. Worldwide, they employ over 1,100 skilled professionals and have reported revenue of $25-50 million (USD).
Services: Admin Support · Customer Service · Digital & Content Marketing +7
Industries: Digital Marketing · Ecommerce · Education +21
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Endicott
Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced.
Services: Call Center
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Fancy Hands
Fancy Hands is a network of thousands of US-based assistants at your fingertips. Use any device, at any time of day, and our assistants will tackle anything on your to-do list! Get your time back! We are the fastest, most affordable remote personal assistant service in the US. No negotiating, no waiting, just send us your requests and we'll get to work immediately. Fancy Hands is a company that offers virtual assistant services for busy professionals. With its easy-to-use online interface, the company has grown in popularity and has risen to be one of the top companies in its industry. The company was founded in 2010, headquartered in New York City, and has thousands of assistants in its workforce. Fancy Hands employs individuals with various backgrounds and skill-sets across the United States, specializing in scheduling meetings, answering emails, travel planning, and more. The company provides virtual assistants and a dedicated assistant service, as well as lead management and data collection.
Services: Virtual Assistants
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FBSPL
FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business. Fusion Business Solution (P) Ltd.-FBSPL is a service-providing company offering services in New York, United States of America. Headquartered in Udaipur, India, FBSPL specializes in Business Process Outsourcing, Business Process Management, consulting, and IT solutions. Catering to insurance companies, independent insurance agencies, insurance brokers, accounting firms, and businesses seeking outsourcing services, FBSPL delivers tech-driven, customized solutions through its team of trained experts. Known for working in clients' time zones and providing 24/7 assistance with backup staff, the company ensures seamless operations. With over 700 employees, 500+ clients, and 18+ years of industry experience, FBSPL has earned accolades like the Great Place to Work certification and is actively involved in prominent events like AppliedNet.
Services: Back Office Support · Customer Service · Digital & Content Marketing +7
Industries: BPO · BPO industry · Business Consulting and Services +3
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FGC+
FGC+ helps growing businesses build dedicated outsourced teams that strengthen operations, improve performance, and support sustainable growth. More than a traditional BPO, we become an extension of your organization. We recruit, hire, onboard, and manage high-performing professionals who integrate seamlessly into your workflows, allowing you to expand capacity, improve efficiency, and stay focused on your strategic priorities. Our people-first culture is what sets us apart. By creating an environment where employees are engaged, supported, and empowered to succeed, we achieve exceptional retention and build stable, experienced teams that deliver consistent results for our clients. At FGC+, we believe outsourcing should do more than reduce costs, it should create opportunities. That's why we're committed to igniting possibility for both people and partnerships, helping organizations scale with confidence and build a stronger foundation for long-term success. FGC+ is an innovative outsourcing and offshoring company that provides complete outsourcing solutions and valuable partnerships with its clients and business partners to help entrepreneurs build their businesses with passion and help them succeed. FGC+ also provides recruitment, training, and operational co-managed services that are geared toward business owners who have reached a critical point in their company's development and can only continue to grow by expanding their operations while saving 50% on overhead costs.
Services: Admin Support · Back Office Support · Customer Service +8
Industries: Accounting · BPO · BPO industry +9
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Finsmart Accounting
At Finsmart, we Accelerate Growth by empowering businesses with leading offshore talent with technology-driven accounting solutions. Since 2007, we have helped 300+ clients, including 100+ accounting firms, solve capacity challenges and scale their accounting and finance teams with ease. Built on smart and tech-savvy talent, we focus on delivering client-centric solutions that unlock efficiency, streamline financial operations, and drive scalability. With a future-ready approach, we empower businesses to scale seamlessly and achieve sustainable success. Our groundbreaking Accounting Seat™ model redefines outsourced accounting with a subscription-based, plug-and-play approach, delivering pre-vetted, pre-qualified professionals who integrate seamlessly into your firm’s workflow, enabling faster, smarter, and more reliable growth. Finsmart Accounting was founded in 2007. It began with a clear mission: To provide professional and reliable accounting support for multinational companies and Indian entrepreneurs. Finsmart Accounting filled a gap in the international business market, offering timely and efficient financial services that helped firms scale without worrying about compliance and accounting challenges. Finsmart Accounting grew steadily over the next 15 years, acquiring over 150 clients and expanding its team from one to 40 professionals. The firm’s commitment to accuracy, timely reporting, and client-centric solutions quickly set it apart from competitors. A significant collaboration with 10 CFO led to the development of “Accounting Seat,” a revolutionary plug-and-play solution for global finance teams. This model allowed businesses to quickly scale their operations with access to pre-vetted, qualified accounting teams. Today, Finsmart Accounting partners with over 300 clients across six countries, including 100+ accounting and CPA firms. The company continues to innovate, offering scalable, tech-driven accounting solutions that support businesses’ growth worldwide. Finsmart Accounting’s global reach, industry expertise, and client-first approach make it a leading partner for organizations seeking reliable financial services.
Services: Full service BPO
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Fusion Business Solutions
As a global leader in service management, we help businesses transform their operations with data-driven insights, scalable digital solutions, and measurable results. We take pride in serving a broad spectrum of industries across the world. Fusion Global Business Solutions (formerly Fusion Business Solutions) delivers IT solutions and Customer Service Management to companies around the world. Founded in 1998, the London-based firm specializes in IT service management and IT operations to optimize business processes for companies of all sizes. The Fusion team focuses on key performance indicators to craft custom roadmaps for each company they work with. Fusion Global Business Solutions helps customers start, revamp, or scale their businesses to meet company goals. With more than 200 employees serving over 250 companies worldwide, Fusion Global Business Solutions boasts over 35 million users. The company reports surpassing the $28 million mark in 2016.
Services: Customer Service · Digital & Content Marketing · Full service BPO +8
Industries: BPO · BPO industry · Business Consulting and Services +7
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Genisys
Genisys Group is a new age global information technology and business process services company. We work with enterprises to help them reimagine their businesses to adapt to the digital world and to be successful. With enterprises and ISVs at an inflection point due to far-reaching disruptions, fueled by Digital Transformation via Hyper Automation, Artificial Intelligence, Analytics, Cloud, Application Modernization, DevOps, and emerging technologies. Genisys Group, with its unique execution strategy, balanced portfolio, and three decades of experience, provides a solution and commitment to deliver to our customers’ needs. Genisys Information Systems is a Business Process Outsourcing (BPO) company headquartered in Bangalore, India. After opening in 1985, they expanded to have satellite offices in New York and London. The company grew from having five employees to employing over 1,000 people on three continents.
Services: IT Outsourcing
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Get Virtual Services
GetVirtualServices.com is a professional virtual assistant company where your phone calls, paper work, technical web support and web traffic generation, accounting, computer issues and administrative resources are all handled in the most efficient way. You can hire a virtual part-time assistant, virtual professional personal assistant, virtual SEO assistant or assistants for the current work projects. We have hands-on experienced virtual assistants in India for web-maintenance, online advancements, e-commerce transactions, advanced online technologies, web-development, e-retail, e-businesses, market analysis, client contacts, meeting arrangements, product marketing, social media campaigning and database administration.
Services: Virtual Assistants
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Headway BPO Solutions
Headway BPO Solutions is a full-spectrum Business Process Outsourcing Services, Training, Consulting, and Technology company with service delivery centers in Rural and Urban BPO sectors in India. Backed up by an experienced management team and supported by industry leaders and global investors, our main vision is to transform the Youth and create leading BPO delivery centers while capturing BPO space in India. Transform, Educating, and Engaging the People in Urban and Rural Sector brings business value for the organization and further reaping advantages to our Clientele base in different sectors.
Services: Admin Support · Agency Contract Partner · Customer Service +9
Industries: Digital Marketing · Educational Businesses · Financial Services +6
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Hi-Tech BPO
Hitech BPO is a division of HitechDigital, an award winning, ISO certified company, delivering business process outsourcing solutions since 1992, recognized by Dun & Bradstreet as a top BPO Company for four years in a row. Hi-Tech BPO has been in business since 1992, and it is one of the top process outsourcing companies in India. The company specializes in helping clients process and manage data, and its goal is to help businesses scale and thrive. Hi-Tech BPO is a division of Hi-Tech iSolutions, LLP, and its last reported revenue was $153 million. The company employs 800 people. Compared to the competition, this firm sets itself apart as a data processing company with deep domain expertise, especially for vertical companies. The BPO can also assist clients with engaging customers across social platforms. The company is capable of handling data processes for a variety of industries. Its clientele includes Automotive, Construction, Banking & Financial Services, Healthcare, Insurance, Retail, Ecommerce, Energy & Utilities, Manufacturing, Media, Telecommunications, Transportation & Logistics, and Travel & Hospitality.
Services: Back Office Support · Data Analytics and AI · Full service BPO +2
Industries: BPO · BPO industry · Business Consulting and Services
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imensosoftware
Imenso Software is a leading software development company specializing in web and mobile application customization and development. Launched in 2009, the founders had headquartered the firm in Gurugram, Haryana, India. The company can also offer web solutions in several niches and other tech industries. These industries include healthcare, education, digital marketing, eCommerce, retail, SaaS, finance, tourism, real estate, blockchain, human resources, and game development and support. The privately-held company comprises 50 to 200 employees, including a dedicated team of developers with diverse expertise. Considered one of the top web solutions and fastest-growing tech companies in India, Imenso Software has also provided IT support for small businesses and startups for over a decade.
Services: Data Analytics and AI · IT Services and IT Consulting · Outsourcing Consultancy +4
Industries: Business Consulting and Services · Digital Marketing · Ecommerce +10
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LaBell Exchange
Welcome to LaBell Exchange, one of the nation's leading providers of call center services. Established in 1975, LaBell Exchange is known for our commitment to personalized service and customer satisfaction. We understand running a business can be challenging, which is why it is our mission to help your business operate more efficiently by providing you with innovative live answering, voicemail, and dispatching solutions. Our services are affordable, flexible, reliable, and available 24 hours a day, 365 days a year. There is no equipment to buy and no long-term contracts. We proudly offer a wide range of cost-effective phone answering services, which can all be fully customized to meet your specific needs.
Services: Call Center
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Mangalam Infotech
Mangalam, is a leading offshore Litigation Support Services Company that specializes in 24x7x365 support for all Business Process Management Services. We are an ISO 27001:2013 certified company with very strong Information Security infrastructure. Each of your team member undergoes a 3rd party verification and signs an NDA before onboarding to ensure complete confidentiality and privacy of your information and data. With 20 years of high-quality services and high customer satisfaction we are dedicated to provide on time, cost effective solutions using latest technologies. Mangalam has 400+ highly qualified and trained team members to meet all client needs. We at Mangalam are proud and thrilled to be reliable backend partners to more than 30 clients globally. Our passion to help each of these clients succeed is based on undertaking their secondary work and helping them concentrate on their core competencies in a cost-effective manner. Mangalam Information Technologies is a litigation support, business process management, and Business Process Outsourcing (BPO) services provider headquartered in Ahmedabad, Gujarat, India. The company has been offering clients cost-effective and efficient outsourcing solutions since 2000. Mangalam Information Technologies works with over 400 highly trained team members passionate about fulfilling the company's mission and vision. That includes working closely with clients to provide reliable services for client success and satisfaction. The company takes great pride in offering a "wide range of expert services to global clients," using the benefit of professional associations to encourage their clients and boost their global presence.
Services: Back Office
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Medetec
Medetec specializes in providing comprehensive medical billing and coding solutions, aimed at improving practice efficiency and revenue cycle management for healthcare providers. With expertise in practice management consulting, staff training, provider enrollment, and credentialing services, Medetec ensures optimal handling of claims, denial management, and payment posting. Their solutions cater to various medical specialties, from pediatrics to cardiology, ensuring accuracy, compliance, and maximized reimbursements. Medetec focuses on delivering measurable results, including higher collection rates and reduced denial rates, by using advanced billing technology and industry expertise.
Services: Customer Service · Human Resource & Legal · Specialised agency
Industries: Healthcare
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MedsIT Nexus
MedsIT Nexus offers complete Revenue Cycle Management services at very affordable rates. Our rates are as low as 2.69% of your monthly collections. If you're handling the billing in-house or outsourcing, we can typically reduce your billing dept. Expenses by 30-50%. At MedsIT Nexus you will receive the special attention that your practice deserves with experienced professionals. We service different specialties from single doctor practice to large multi-provider and multi-facility practices. MedsIT Nexus has grown from a small operation to a large staff of experienced medical billers and coders. MedsIT Nexus is an outsourcing service that provides the full revenue cycle management service for corporations and businesses of all types at cost-effective rates. MedsIT offers a complete range of medical billing services, including administration and back-office support, medical billing for dental offices, maintaining and updating electronic health records, and more. The firm was established in 2014 with a team of under 200 staff. MedsIT Nexus aims to provide the best and most accurate record-keeping and billing services for every size of medical practice so that clients avoid the expense of in-house administration, accounting, and customer service.
Services: Output-based · Full service BPO
Industries: Healthcare
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MMF Infotech
MMF Infotech is a rare platform where Talent meets Technology to deliver highly competitive solutions and services to small to mid-size businesses. Our service areas are web design and development, mobile application development, digital marketing and range of back-office services. The company provides services to USA, UK, UAE, and other countries. The company is incorporated in the year 2011. MMF provide solutions and services which promise multidimensional business growth to our clients, with our exceptional expertise in web design and development, mobile application development, Digital Marketing, and Back Office Support & Services. MMF Infotech is based in Boston, USA; Indore, India and Jaipur, India. Founded in 2011 and headquartered in Plainview, New York, MMF Infotech is a creative digital solutions provider that provides website design, digital marketing, and mobile app development services to companies across the globe. This successful company provides its clients with up-to-the-minute technical support that allows their individual businesses to grow and succeed. They are passionate, experienced IT professionals that focus on transparency, creativity, and committing to their client’s needs. With over ten years of experience, MMF Infotech services clients in the United States, Europe, and India, among others. There are approximately 235 active employees currently working for the company.
Services: Back Office
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More Staffing
More Staffing is a US-based offshore staffing partner that helps founder-led and operator-led companies hire, onboard, and retain pre-vetted Filipino remote professionals. Traditional BPOs, freelance marketplaces, and resume databases hand you a person and move on. We stay involved after placement through payroll coordination, coaching, and replacement coverage that runs for as long as the engagement continues. You direct the work. We keep the people behind it. Most clients move from kickoff to hire in 3 to 4 weeks, with candidates typically endorsed for interview within 14 days. More Staffing is a New York-based offshore staffing company. It places vetted Filipino remote professionals with founder-led and operator-led businesses across the United States, the United Kingdom, Canada, and Australia. Founded in 2021, the company grew out of its founder's own hiring experience. Gregg Carey ran a direct-to-consumer apparel business through the pandemic and built an offshore team to support it. What he found was that offshore hires performed once they were paired with documented workflows, clear escalation paths, and structured oversight. That finding became the operating model. More Staffing has since placed 400+ professionals with 250+ clients and reports a 94% retention rate. It holds a 4.6-star rating on Google and a 5-star rating on Glassdoor. The legal entity is More Staffing LLC, shortened to MORE. In its own branding. Recruitment and delivery run out of Metro Manila, Philippines.
Services: Admin Support · Back Office Support · Customer Service +4
Industries: Business Consulting and Services · Construction Renovation · Consumer Services +10
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Netsmartz
Netsmartz is a software company based in Rochester, New York, that provides full-service IT aid. Founded in 1999, the firm offers a wide range of services and solutions within the IT spectrum that any modern business could need. Netsmartz has grown from a four-person group to now an over 1000-member company with more than 10 locations worldwide. The company has helped businesses across various industries achieve their clients’ growth targets and assist them in building a strong online presence. With Netsmartz’s broad selection of IT services and solutions, each is designed to help businesses expand their operations and scale their teams.
Services: Data Analytics and AI · IT Services and IT Consulting · Software & Application Development +2
Industries: Ecommerce · Healthcare · Retail +3
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Nuventure Connect
NuVenture Connect is an IT outsourcing and technology services company founded in 2009, helping businesses with custom software development, IT staffing, cloud consulting, and digital transformation projects. Based in Kochi, India, the company also has offices in Hyderabad and New York. Its technology services cover software development, cloud and systems integration, IoT, and IT staffing. NuVenture Connect is ISO 27001:2022 and SOC 2 certified and works with clients in IT and business services, consumer products, e-commerce, and nonprofit organizations.
Services: IT Services and IT Consulting · Specialized BPO Vertical
Industries: Business Consulting and Services · Consumer Services · Ecommerce +2
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OmTalent
Our mission is to provide companies across the globe with top South African talent. OmTalent empowers you to build a remote team based on your specific needs. Outsource your team requirements to us and give your business the focus that it deserves. We work together to build your remote team, manage your OmTalent team members, handle all payroll and HR compliance, provide technical support and so much more! We grow with you as your business grows.
Services: Admin Support · Customer Service · Digital & Content Marketing +5
Industries: Digital Marketing · IT Services and IT Consulting · Recruiting Staffing +2
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People First BPO
People First BPO is about growth Your growth. BPO services from partners focused on helping you scale. You shouldn’t have to lose opportunities for growth because you don’t have the right people supporting you. - You shouldn’t have to put off scaling because you’re not sure you can take on the task-load – or the cost – that comes with hiring the people you need. - You shouldn’t have to worry about losing customer satisfaction because you’re stretched too thin to provide a level of service you’re proud of. That's why at PFBPO, we provide: - Outsourced back office support that keeps your business running smoothly - Outsourced customer service support that keeps your customers feeling well-taken-care-of - Happy, well-trained employees dedicated to your work for the long haul - and for more manageable salaries - Educated, English-savvy customer service reps with communication skills polished enough for high-end customers - Partners on the management level who respond within minutes to any question or need The People First BPO process Discovery - We learn your business, defining your outsourcing needs and dealing with the technical side of working together successfully. Candidate Vetting - We recruit and pre-qualify potential hires, brining you only those well-suited to your needs. Client Interviews - You interview your pre-vetted candidates, providing feedback until you’ve found team members you’re happy with. Employee Onboarding - We bring your selected candidates through the PFBPO hiring and training process. Then you provide your business-specific training. Ongoing Support - We keep your BPO team accountable, productive and well-taken-care of, working with you to ensure you’re maximizing your BPO investment. Start building your People First BPO team today!
Services: Back Office
Industries: Consumer Services · Ecommerce · Healthcare +2
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Perssist
Perssist is a virtual personal assistant that uses great people supported by proprietary technology to provide anyone with 24/7 on-demand support. Perssist is a problem solver, time saver, and a single point of contact to help you through anything that comes up on your to-do list. Perssist is made up of a team of passionate multi-taskers and efficient delegators who think Perssist could change the way everyone lives their lives.
Services: Virtual Assistants
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Pomeroy
Pomeroy is an industry-recognized North American IT services company. We help our clients in Retail, Healthcare, Financial Services and Manufacturing, for example, to optimize and enhance their digital infrastructures to transform the workplace experience with the resources required to assess, design, deploy and continually innovate in an agile, flexible IT environment. Based in Hebron, Kentucky, Pomeroy provides outsourced information technology services to enhance its clients’ workplace operations. In its 40 years of operation, Pomeroy has dedicated its focus to its hundreds of clients. Pomeroy’s employees work hard to make sure all clients have exceptional customer service experiences. Treating clients with great respect and getting the work done efficiently has paid off for Pomeroy, as more than 70% of the firm’s client base has been on board for longer than 10 years. Pomeroy is a relatively large work services outsourcing company, with an estimated 1,000-5,000 current employees. Pomeroy’s employees are highly trained in their fields and keep up to date on recent technological advancements so they can provide clients with the most accurate and innovative solutions possible.
Services: IT Outsourcing
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Pride
Pride BPO is a leading business process optimization firm dedicated to providing a wide range of services to a diverse and growing clientele. We partner with clients to deliver broad solutions such as process re-engineering, finance and accounting, human resource outsourcing, analytics, and other mid-to-back office functions. We specialize in providing services to the insurance, healthcare, and financial services industries. Pride BPO is a global leader in business process optimization, offering a diverse range of services to clients worldwide. The BPO company is a subsidiary of Pride Global, human capital solutions and consulting firm headquartered in New York, United States. The BPO firm collaborates with customers to deliver solutions that include process re-engineering, human resource outsourcing, analytics, finance and accounting, and other mid-back-office functions. The minority-owned business has a mission to provide the highest considerations for its stakeholders by hiring, training, and equipping the best talents who will work together to deliver its objectives. Pride BPO stakeholders include clients, employees, vendors, investors, and temporary workers.
Services: Business Process Outsourcing
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Pride Global
Pride Technologies India is an ISO 9001:2008 certified division of Pride Global, a private equity holding company headquartered in New York with operating and portfolio companies located in the United States, India and Brazil. Established in 2006, we specialize in four key areas of service – Human Capital Management, Business Process Outsourcing, Financial Accounting & Human Resource Shared Services and IT Services. Pride India has its head office in a advanced facility located in ‘SP Infocity’, one of Chennai’s prestigious IT/ITES Parks strategically located in the heart of the city, at the IT Corridor in Chennai and has branches in Mumbai and Baroda.
Services: Staffing & EOR
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ProtonBits Software Private Limited
ProtonBits is a dedicated developer staffing and software development company founded in 2016, helping businesses add pre-vetted technical professionals to their teams without going through traditional hiring processes. Headquartered in Ahmedabad, India, ProtonBits provides dedicated developers and specialists for web, mobile, SaaS, UI/UX, and digital marketing projects. Clients can engage talent on a full-time, part-time, or hourly basis.
Services: IT Services and IT Consulting
Industries: Digital Marketing · IT Services and IT Consulting · Software Tech/IT
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Qwegle Technologies Private Limited
Qwegle Technologies provides software development, IT consulting and managed technology services. Its listed solutions include web and mobile applications, cloud services, cybersecurity, AI integrations and e-commerce systems. The company also supports clients with IT infrastructure management, system monitoring and helpdesk services. Qwegle works across sectors including manufacturing, logistics, healthcare, finance and nonprofits.
Services: Data Analytics and AI · IT Services and IT Consulting · Software & Application Development
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Real Assistance
Real Assistance, Inc. Is a business process outsourcing (BPO) and consulting firm. We are a team of experienced real estate consultants, analysts, paralegals, and managers. We can provide professional support of your company's daily operations at affordable pricing. Real Assistance provides business process outsourcing (BPO) and consulting for real estate needs. This BPO runs out of New York, New York. Real Assistance has been helping professionals save time and money by outsourcing their paralegal, administrative, and analytical work since its founding in 2020.
Services: Admin Support · Agency Contract Partner · Customer Service +4
Industries: Advertising & PR · Business Consulting and Services · Construction Renovation +2
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RemotePeople
RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement. RemotePeople (formerly Horizons) was founded in November 2018 by Antoine and Pierre together with five teammates. They shared a vision of enabling professionals to work for their ideal companies from anywhere in the world. The company was created to support the growing demand for global and flexible work opportunities. They set out to address the increasing complexity businesses face when hiring talent across borders. Traditionally, organizations needed to establish legal entities in every country where they wanted to hire employees. This process was costly, time-consuming, and difficult for many companies to scale. RemotePeople developed a platform designed to remove these barriers for international hiring. It enables organizations to recruit and manage global talent without navigating complex legal requirements alone. This approach simplifies workforce expansion across multiple countries. Through its platform, RemotePeople provides a full-lifecycle solution for global recruitment and employment. It also supports company incorporation for businesses expanding into new markets. The platform manages compliance, payroll, and legal administration across countries. At its core, the company’s mission is to build the infrastructure for a borderless workforce. By making international hiring as seamless as local hiring, it helps companies access global talent. This allows organizations to grow internationally while maintaining compliance and efficiency.
Services: Admin Support · Customer Service · Digital & Content Marketing +7
Industries: Advertising & PR · Construction Renovation · Consumer Services +21
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Root Digital Concierge
Root Digital Concierge (RDC) is a US-based managed offshore staffing company headquartered in Melville, New York. Founded in 2024, it places dedicated, fully managed specialists such as cold callers, customer support representatives, executive assistants, inbox managers and administrative staff with growing US businesses. RDC's cold calling and appointment setting service provides dedicated callers who work the client's lists and book qualified appointments directly onto the client's calendar. Engagements include dialer setup and list management, script collaboration, QA oversight and performance reporting. The company says its calling floor runs more than 300,000 dials a month. Its customer service support places dedicated representatives on a client's help desk to handle email, ticket and live chat support, as well as order status, shipping, returns and refunds. Representatives work in the client's time zone and can operate help desks such as Gorgias, Zendesk, Help Scout and Shopify, with end-of-day reporting. Executive assistants manage calendars and scheduling, triage inboxes, handle travel, research and follow-ups, and track tasks and projects, using the client's tools, CRM and Google Workspace. RDC also offers general administrative and back-office support, and industry-specific assistants for real estate and medical offices, along with answering support for home services businesses. The company describes itself as a managed team rather than a freelancer marketplace. Every specialist is sourced, vetted and trained before starting, then managed and quality-controlled by RDC day to day, with onboarding, QA and reporting systems already in place. If a specialist is not the right fit, RDC says it replaces them free of charge. According to its website, it has placed dedicated specialists into more than 30 growing businesses in its first two years. Root Digital Concierge suits small businesses, entrepreneurs and professionals in real estate, law, mortgage, medical and e-commerce who want reliable offshore support for calling, customer service and administration without recruiting, training and managing staff themselves.
Services: Admin Support · Back Office Support · Customer Service +1
Industries: Ecommerce · Financial Services · Healthcare +2
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Root Digital Concierge LLC
Root Digital Concierge LLC is a managed offshore staffing company based in Melville, New York. Founded in 2024 by Mark Cassidy, it places dedicated, fully managed remote specialists with growing US businesses, including cold callers, customer support representatives, executive assistants, inbox managers and administrative staff. The company positions itself as an alternative to both local hiring and freelancer marketplaces. Each specialist works for a single client, is vetted and trained before starting, and is managed and quality-controlled by Root Digital Concierge day to day, so clients get the consistency of an in-house hire without having to recruit, train and supervise staff themselves. Its main services are cold calling and appointment setting to fill sales calendars, e-commerce customer support covering tickets, returns, refunds, listings and inventory updates, and executive assistance for calendars, tasks and scheduling. It also provides home service support, such as dispatching, job booking and customer follow-ups, and real estate support, including lead management, listing coordination and transaction paperwork. Engagements follow three steps: a discovery call to map bottlenecks and the role required, a match in which pre-vetted candidates are presented within 48 hours, and integration of the specialist into the client's team. Specialists work the client's business hours, and the company provides structured onboarding, end-of-day performance reports, QA and a dedicated management layer. It replaces specialists free of charge if a placement is not the right fit. According to its website, Root Digital Concierge runs more than 300,000 calls a month through its calling floor and has placed dedicated specialists with more than 30 growing businesses in its first two years. Client testimonials on the site come from home services, medical, real estate and merchant cash advance businesses. The company focuses on real estate agents and brokerages, law firms, mortgage companies, medical and dental practices, e-commerce sellers and home services businesses in the United States that need reliable remote support without adding local payroll.
Services: Admin Support · Customer Service · Inbound & Outbound +1
Industries: Consumer Services · Ecommerce · Financial Services +3
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Scand Poland
SCAND is a software development and IT outsourcing company based in Warsaw, Poland. It builds custom software and provides developers and engineering teams to clients. Its services include web, mobile, desktop and SaaS application development, legacy system modernisation, quality assurance, DevOps and staff augmentation. SCAND supports projects from requirements and design through development, release and ongoing maintenance.
Services: Data Analytics and AI · IT Services and IT Consulting · Outsourcing Consultancy +1
Industries: Advertising & PR · Ecommerce · Education +5
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Sun Knowledge
Sun Knowledge Inc. Is a dynamic medical billing services & collections company extending superior, proprietary technologies, workflow, and business processes that exceed clients' expectations and enhance their revenue cycle. Focused on providing operational enhancements while significantly reducing our client's operations and payer costs, we have powerful stories on how we have reduced operational costs by 70% for the best. We take pride in excelling at business parameters helping us remain a market leader in the world of DME, HME and O&P. At present we are proud partners of three of the top 10 DME companies of the country. Sun Knowledge is a technology-driven, dynamic company focused on providing medical billing and collections services to its clients. Headquartered in New York City, it has offered improved business processes to healthcare industry leaders since its inception in 2006. By allowing its clients to outsource their business processes, Sun Knowledge aims to reduce operating costs for its clients, thereby increasing profit. The company accomplishes this through "using [its] skilled people, data-driven processes, and modern technology," leaving its clients with the time and space to better serve their patients. In the 15 years since its founding, Sun Knowledge has grown. It has a location in Kolkata in addition to the New York headquarters and employs between 1,000 and 5,000 people. Its estimated revenue is somewhere between $25 and $50 million.
Services: Admin Support · Back Office Support · Customer Service +7
Industries: BPO · Healthcare
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TBS Global
TBS Global, or Tactical Business Services, is one of the leading BPO companies in the world. It was conceptualized to provide seamless, tactical and scalable outsourcing solutions to its local and international customers. The company believes in saving costs for the customers, while increasing their efficiencies and effectiveness. TBS Global is based in Sydney in Australia, and has various other operation centers across the Asia Pacific and Africa. The company employs a highly skilled team of outsourcing staff, who provide top-tier BPO and call center services. TBS specializes in providing solutions for back office and customer relationship management, so that the customers can reap huge benefits. TBS Global is involved in providing customer helpdesk services, tele sales, lead generation, SMS services, VAS helpdesk, Live chat, email ticketing, order process management, content management, ticketing management, transcription services, etc. In short, the company handles almost all the back-end requirements for its customers. TBS Global stands apart due to its high level of secured process management, customized solutions, agile management strategies, data protection services, along with the system protection methods. With its unique and innovative processes, TBS Global has made its mark as the leading business process outsourcing service provider. Tactical Business Services is an Australian-owned company that provides innovative BPO solutions customized to clients’ business needs. Sohan David founded this company in 2004 to fill a gap in the global outsourcing market. TBS Global’s current size is 51 to 200 employees, and its headquarters are in Sydney, Australia. TBS Global focuses on process management services for clients and works using strategies that focus on: need, environment, enterprise, and deployment. “Need” involves evaluating business goals, understanding the implication of change management, process documentation, and outlining downstream impact. The environment strategy includes industry trends, barriers and hurdles, competitor impact, and go-to-market strategy. Enterprise involves determining solutions, mitigating risks, and developing solutions. Its deployment strategy relates to KPI measures, the measure of success, and the post-implementation review of other processes.
Services: Knowledge Process Outsourcing
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Tech2Globe Web Solutions
Tech2Globe is a name that stands for reliability, efficiency & trust. A team that works hard to provide best solutions to our clients, management that makes sure the timely execution of projects and a collective effort to form long-lasting relations with our clients is what makes us Tech2Globe. We not only have expertise in Development part but also have extensive experience in Digital Customer Service where we provide Catalog Management Services for E-Commerce, Data processing, Data Analytics, MIS Reporting, Excel Automation Services,Data Mining, Web Research, Data Conversion Services, Indexing and we also have a team of qualified graphic designers who can handle the Photo Editing part for E-Commerce stores as well for Real Estate images.
Services: Knowledge Process Outsourcing
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TimeSvr
TimeSvr provides on-demand Virtual Assistants or Aides, for busy professionals who like to maximize their potential. Users can contact TimeSvr Aides anytime (24/7/365), from anywhere, using email, text messaging, Skype IM, the Phone or the Web. Aides are specially trained to cover different fields and complete a variety of tasks. They are equipped with high-end technology that enables them to do almost any kind of task. (For example, arranging travel and dinner reservations, making phone calls, doing research on the Internet etc.) The system is flexible to allow users to get any kind of important work done, in the manner that pleases them. After all, TimeSvr is all about helping its users Save Time & Get Things Done™.
Services: Virtual Assistants
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Vanan Services
From providing our clients with a group of trained experts to ripping the walls of hindering seamless communication, we at Vanan Online Services always believe in bridging gaps between two worlds. We love what we do and promise in actualising goals of everyone who have put their trust on us. We offer professional services in the field of Transcription, Translation, Captions, Voice Over, Subtitling & Typing. Our team of professionals make it possible to say that perfection looks easy when it comes from us.
Services: Back Office
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WNS
A leader in the Business Process Management Industry, WNS Global Services Philippines Inc. Is the Philippine wing of WNS Holdings Limited. The company started in 1996, with British Airways as its first client. Since 2003, the company has been offering solutions in the emerging field of Business Process Management. The company also broke new ground by being one of the first companies in the BPO industry to have their stocks listed on the New York Stock Exchange. WNS Holdings provide a vast range of services to its clients. It provides these services across a variety of industries, including the Banking and Financial Sector, consulting and professional services, education, healthcare, consumer goods, insurance, retail, logistics, media and entertainment, and travel and leisure. The organization is at the foremost in providing value-based services such as in-depth research and analytics; customer interaction services across a wide spectrum of channels; governance and legal solicitation; financial accounting assistance; human resource management; and procurement channels for manufacturing and service industries alike. These key services are backed by some of the most leading-edge technologies such as in-house cloud computation architecture, proprietary big data and analytics tools; as well as enhanced frameworks for a large range of open source technologies. WNS Global Services is a leading Business Process Management (BPM) company. Using technology and analytics expertise with their deep industry knowledge, they co-create innovative, digital-led transformational solutions across 10 industries. WNS began under British Airways in 1996. By 2003 they had begun to offer BPM solutions, growing with innovative growth initiatives. The company has since become a top-tier consultative playerthat co-creates management solutions with their clients. Today they partner with hundreds of clients in 13 countries.
Services: Business Process Outsourcing
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WWC Outsourcing
WWC Outsourcing, which operates under the White Wings name, is a business services company headquartered in New York City. It provides software developers for custom software development and product re-engineering, alongside outsourced contact centre, customer service, remote support and medical billing services. The company says its team works across three continents and time zones. Software development is the company's main focus. White Wings supplies developers, project managers and QA specialists to build software products, web applications and mobile applications, and to help re-engineer existing products. Clients can outsource a complete project, hire a dedicated development team or add individual developers through on-demand staff augmentation. The company positions this as an alternative to freelancers, offering source code protection and data security at a cost it describes as close to freelancer rates. Its delivery approach follows a plan, proof of concept, execute and scale sequence. The company draws on more than two decades of IT experience, including launching proprietary SaaS products, and applies a structured project management life cycle. It emphasises clear communication and direct, concise expectations: the client shares its vision and the two sides design the technology roadmap together. Through its contact services centre, White Wings provides B2B and B2C outbound lead generation, appointment scheduling, customer acquisition, brand awareness campaigns, customer service and after-hours call answering. Its outbound agents scrub and qualify prospect lists using predictive dialling and cold calling. The company says it has served telecom companies and SaaS providers among other sectors, and it tracks measures such as first-call resolution and customer satisfaction. The company's leadership includes Ayyaz Khan, co-founder and CTO, who began his career as a systems engineer about 30 years ago and co-founded White Wings in the early 1990s. The company says it is expanding its international footprint to work with local talent, start-ups and industry leaders. WWC Outsourcing suits US start-ups, SaaS businesses, telecom providers and mid-sized companies that want a single partner for software engineering capacity and outsourced sales or customer contact.
Services: Customer Service · Inbound & Outbound · IT Services and IT Consulting +2
Industries: Entertainment · Government · Healthcare +5
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