Optometric Billing Solutions

Optometric Billing Solutions (OBS) is a U. S.-based medical billing outsourcing company dedicated entirely to the optometry field. Founded in 2005 by sisters Brooke Armstrong and Branda Barton, OBS was the first billing company in the country to specialize exclusively in optometry, and it has spent two decades helping practices stop losing revenue to denied claims, aging accounts receivable, and undertrained in-house staff. For optometrists who want a back-office partner that actually understands their specialty, OBS is a well-established choice. The core service is full-cycle insurance billing for optometry practices. OBS handles claim submission, payer follow-up, and accounts receivable management across all major optometry practice management platforms: OfficeMate, Crystal PM, MaximEyes, RevolutionEHR, Compulink, and My Vision Express. Every new billing specialist completes a 2-3 month optometric billing curriculum before working on client accounts, and many hold formal medical coding and billing certifications. That depth of training is what separates OBS from general-purpose billing vendors whose staff may never have processed a specialty vision claim before. OBS serves optometric practices of every size, from single-doctor start-ups to ten-physician groups operating across multiple locations. The company currently works with practices in over 40 states. The typical client is an optometrist who has found that in-house billing is consuming too much staff time, that claims are going unpaid, or that no one has bandwidth to track down denials. OBS has handled all of those situations across hundreds of practices nationwide. What makes the operation distinct is a firm commitment to keeping all billing work in-house at the company's 20,000 square-foot facility in Wichita, Kansas. There are no off-site contractors and no overseas staff. Each billing team is led by a senior manager who handles escalations and difficult claims directly. OBS has grown to more than 120 staff members without outsourcing any of that work offshore, which is a deliberate policy decision rooted in quality control. For practices with concerns about turning billing over to an outside company, that onshore, in-house structure matters. Practices interested in exploring medical billing outsourcing with a specialist BPO company USA-based can call OBS toll-free at 877-727-3695. The team is happy to discuss your specific situation and help determine whether the service is a fit for your practice.