United States
BPO Companies in North Carolina
6 verified providers in North Carolina: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
Aeries Technology
Aeries Technology (Nasdaq: AERT), is a global leader in Global Capability Center (GCC) solutions, providing Advisory Services for Private Equity (PE) firms, anddelivering a comprehensive suite of Value Creation solutions for their portfolio companies. Leveraging advanced technologies like AI and automation, Aeries provides tailored engagement models – Build-Operate-Transfer (BOT), GCC, and GCC+, each designed to deliver flexible, impact-driven solutions with measurable outcomes. Founded in 2012, Aeries Technology Group offers Global Capability Center (GCC) Solutions, for Private Equity firms and their Portfolio companies. Aeries operates through multiple engagement models that are designed to suit each client’s unique requirements. These tailored engagement models are designed to deliver impact driven solutions that enhances operational efficiency and accelerates growth for businesses worldwide. With a right-shoring approach, Aeries balances nearshore, offshore, and onshore models to align with the strategic objectives of its clients. With about 1800 professionals Aeries is committed to providing the right mix of solutions to meet their client’s unique requirements. Aeries’ OneTeam approach to staffing and developing its workforce has earned it the Great Place to Work Certification, for the 2nd year in a row.
Services: Build-Operate-Transfer · Customer Service · Data Analytics and AI +8
Industries: Financial Services · IT Services and IT Consulting · Software Tech/IT
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Call Net
CallNET is a dedicated to providing answering services for businesses of all sizes. What exactly does this mean? It means that with our virtual call center service, you’ll never miss a phone call, or a potential client, ever again. Leave the heavy lifting to us, and we will ensure all of your small businesses’ calls are answered timely, professionally and with excellent customer service. Learn more by watching our video. CallNET is a Business Process Outsourcing (BPO) company that provides 24/7/365 telephone answering services for big and small businesses. The call center has been in business since 1987 with headquarters in Wilmington, North Carolina, and an additional office in Chicago. As an award-winning BPO company, they understand that engaging in conversation rather than a voicemail answering machine is the most critical step in converting a possible prospect into a client. Between 51-200 employees work for the company and their latest reported revenue is less than $1 million.
Services: Call Center
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Cloudstaff
Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow. Growing businesses that rely on virtual teams need consistency, accountability, and professionals who stay long enough to become part of the organization. Cloudstaff supports this model through a long-term approach to virtual staffing built around integration rather than short-term placement. Founded in Australia in 2005 by technology entrepreneur Lloyd Ernst, Cloudstaff was created to help businesses access highly capable global professionals without the complexity that often accompanies distributed hiring. The company launched Philippine operations in 2010 and has expanded steadily since, supporting clients across more than 34 countries. Today, Cloudstaff operates delivery centers in the Philippines, India, Colombia, Kenya, and Sri Lanka, with onshore teams in the United States, Australia, and the United Kingdom providing local accountability and market context. Organizations use Cloudstaff to build dedicated teams across hundreds of roles, allowing capacity to scale while maintaining control over workflows, standards, and systems. This structure supports long-term team continuity and has contributed to a 99%+ staff retention rate, giving clients access to professionals who build expertise over time rather than cycling through short engagements.
Services: Admin Support · Back Office Support · Business Compliance +16
Industries: Accounting · BPO · BPO industry +8
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Global Strategic Business Process
Global Strategic Business Process Solutions is one the premier Business Process Outsourcing (BPO) companies that was established in the 2006. Headquartered from Metro Manila in Philippines, the company also has its operations in North Carolina in United States. Global Strategic wants to be known as the defacto BPO Company across the world. The company provides end to end services to different industry verticals with special focus on IT-BPO. A dedicated team consults with its clients to provide custom built solutions. The team of experts conceptualise, design, implement and monitor its out-processing solutions to its clients. Global Strategic aims to provide cost-effective and specialised processes so that its client can focus on optimising business operations, developing the company and make money. In terms of services, the company provides solutions such as legal and business support specialists who understand the legalities such as mortgaging, merging and bankruptcy. Clients are offered real estate services which include virtual assistants, administrative solutions, Brokerage services, accounting as well as social media services. Another specialised service offered is accounting in which the company provides services such as book maintenance, payroll, book keeping, tax services and preparation of financial statement. Global Strategic also offers seat rentals, digital media optimisation, and technical IT support and recruitment services. Global Strategic provides excellent outsourcing services and solutions to companies across the globe, allowing them to focus on other essential parts of the business. Since its launch in 2006, Global Strategic has helped many companies by providing simple, cost-effective, and intelligent outsourcing solutions. The headquarters of Global Strategic is in Mandaluyong City, Metro Manila. The owners and managers of Global Strategic all come from the U. S. They constantly ensure that each solution provided by the company meets the needs of the customer excellently. For Global Strategic, there's no box, and all solutions from the company have unique designs to suit each customer. With almost 15 years of experience in the outsourcing industry, Global Strategic has helped clients maximize operations, increase returns, and foster customer retention. The growth of the company helps them improve as they have two operation centers in the Philippines. The total number of employees at Global Strategic is nearly 200, with a recent revenue of $21million.
Services: Business Process Outsourcing
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iRapidO Global
IRapidO is a business process outsourcing company founded in 2017, helping small and mid-sized businesses manage back-office operations without significantly increasing their internal overhead. The company combines experienced professionals with automation, AI, and data visualization to support finance, customer service, HR, IT, and healthcare operations. Its services are designed for growing businesses that need additional operational capacity while keeping their processes efficient and scalable. IRapidO is headquartered in Raleigh, North Carolina, with its delivery operations based in Faridabad, India. The company serves clients across the US, UK, Canada, India, and other markets. IRapidO is ISO 27001 certified and states that its operations align with SOX and GDPR requirements, particularly for services involving financial and customer data.
Services: Customer Service · Finance & Accounting · Human Resource & Legal +1
Industries: Healthcare · Insurance · Legal +3
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VIP Connections
Located in Framingham, MA, a short drive from Boston, we service medical and business professionals around the United States. At VIP Connections we have trained operators available 24/7 to answer your calls. Our operators are trained in customer service and HIPAA Compliance. VIP Connections is a business answering solutions and Business Process Outsourcing (BPO) services provider headquartered in Framingham, Massachusetts, just outside Boston. The firm has been providing professional call center outsourcing solutions to its local New England market since 2002. This locally-focused BPO company understands the patience and care required to provide excellence in answering calls for every client and customer. As a result, it commands an accredited A+ company standing with the Better Business Bureau. With nearly two decades of experience in the call center outsourcing industry, VIP Connections continues to host a small but formidable call answering service. The company's most recent reporting shows a tight-knit team of 12 employees and an annual revenue of $2.4 million.
Services: Call Center
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