Kayana Virtual Assistants

Kayana builds embedded offshore operating teams for PE-backed and middle-market companies, delivering what they call a Mini-GCC, short for Mini Global Capability Center. Where enterprises have long relied on Global Capability Centers to place senior offshore operators inside their business, Kayana rebuilt that same architecture for the middle market, without requiring a foreign entity, dedicated real estate, or a multi-year implementation. The result is an outsourcing model that functions less like a vendor and more like a permanent part of a company's org chart. The functions Kayana places span the full operating layer of a business. Finance and accounting teams handle month-end close, reconciliations, AR and collections, and senior technical accounting. Operations and supply chain operators fill buyer and planner roles, master data, purchasing support, and project management. Data and reporting specialists work in Power BI and ERP systems to build the reporting infrastructure leadership can actually trust. Engineering and design operators handle mechanical design, drafting, CAD, and documentation. On the people side, Kayana staffs full-cycle recruiting functions, HRIS and HR service desk support, and executive assistant roles that report directly to CEOs and CFOs. Marketing execution, AI implementation, and workflow automation round out the back office and growth functions available. Kayana's primary clients are PE-backed companies and middle-market businesses that cannot fill critical roles locally, or that need an operating layer capable of growing with the business rather than resetting at every contract renewal. Industrial services companies, precision equipment manufacturers, and franchise brands all appear in their client base. One example from their site: a three-person embedded team supporting a PE-backed company grew to more than ten operators over several months, at a total annual cost roughly equivalent to one fully-loaded domestic mid-level hire. The pricing model is deliberately flat. One rate per seat, regardless of which candidate the client selects, removes any financial incentive to steer toward a particular person. Talent defaults to senior, placed with the expectation that operators will build institutional knowledge and become more valuable quarter over quarter. Voluntary turnover runs between three and five percent in year one across the teams they have built. For companies that need a BPO company USA partner focused on back office depth and real operating capability rather than cheaper tasks, Kayana is worth a direct conversation. Reach out through their website to describe where the work is breaking and explore what a Mini-GCC structure could look like for your team.