Kings III Emergency Communications | Nashville

Kings III Emergency Communications gives building owners and property teams one partner for the emergency phones in their elevators and pools. Instead of juggling an elevator company, a phone carrier and a hardware vendor, you get installation, maintenance and 24/7 live monitoring and response from a single team in Nashville, billed at one predictable rate. For a buyer comparing a call center USA option for life-safety calls, that means fewer handoffs and a clear owner when something goes wrong. The core of the work is a dedicated Emergency Dispatch Center staffed by in-house trained professionals. Every emergency call is answered in seconds, and the company reports an average response time of 7 seconds. Operators follow set protocols to keep callers calm, send help quickly and call your customized contact list so the right people hear about it. The same plan applies across every property you manage, whoever happens to be on shift. Kings III also covers the equipment side. Its phones can run automated tests to check connectivity and function, and the dispatch center is on standby to confirm those tests and act on problems before a real emergency. A cellular option replaces aging landlines and the recurring fees that come with them. For newer elevator codes, its video messaging solution bundles code-compliant hardware, secure cellular connectivity and 24/7 voice and video monitoring, so passengers who are hearing or speech impaired have a path to help. Calls are recorded, which gives property owners documentation if a claim comes up. The company also offers code compliance education on elevator and pool phone requirements, plus a free Emergency Action Plan guide. The people it serves are building managers who want safer, more reliable properties, and contractors and service providers who would rather hand emergency phones off through a simple referral than expand their own scope. Kings III states it has been in business for more than 35 years, monitors over 150,000 phones and keeps a 98% customer retention rate. It has operated since 1989. This is a specialist in emergency call handling and monitoring, not a general outsourcing or customer support firm. If your properties depend on elevator or pool phones and you want one team accountable for them, reach out to Kings III to talk through your setup or request a quote.