BPO Companies in Manila

IXOMsoft Computing Solutions, Inc. Is a Philippines-based software development company that gives businesses in the United States and around the world access to professionally built technology at a fraction of the cost of an in-house team. Operating out of Parañaque, the company handles everything from website design to enterprise-grade software, making it a practical choice for companies looking to outsource their IT projects to a capable, results-oriented team. Their product and service lineup covers three well-defined areas. The first is iBOOST, a done-for-you website package built for small to medium businesses. It brings together creative web design, domain registration, professional email accounts, secured hosting, and ongoing maintenance into a single, affordable arrangement, so clients get a complete online presence without juggling multiple vendors. The second is NEOTOOLS, an enterprise resource planning platform that handles sales and marketing management, inventory and purchasing, and HR and payroll processing. It is built to automate the repetitive back-office tasks that slow organizations down. The third is iMedSys, a cloud-based medical records system that gives doctors and clinical staff a configurable platform for managing patient data and defining their own workflows, built specifically for healthcare providers who need more than a generic records tool. Beyond packaged products, iXOMsoft takes on fully custom web application and software development engagements. Their process begins with a thorough discovery phase to understand the client's business model, customers, and objectives before any design work starts. From there, the team moves into interface layout, development using standards-based technology, functional testing, and then a full launch. Clients who have used this process describe a structured handoff, not a black box. The industries they have built for include healthcare, marketing, retail, and financial services. That range gives the team familiarity with different data requirements and user expectations across sectors. IXOMsoft is a subsidiary of NFCS, LLC, a US software development and consulting company, which means the team already has established working relationships with American clients and understands what that market expects in terms of delivery and communication. For businesses considering IT outsourcing to the Philippines, iXOMsoft offers a grounded option: a Philippine development team with real ties to the US market, software products already in the field, and a process that starts with understanding your business before writing a line of code. To discuss a project or request a quote, visit their website or get in touch directly.

Lacerta Global Solutions Inc. (LGSI) gives businesses a practical route to building skilled teams in the Philippines, without the cost and administrative burden of establishing a local legal entity. Specializing in Employer of Record (EOR) services and compliant offshore staffing, LGSI takes on the legal, HR, and compliance responsibilities so clients can stay focused on managing their teams and delivering results. Under the EOR arrangement, LGSI becomes the legal employer of your Philippine-based workforce. Employment contracts, payroll processing, tax compliance, statutory benefits, and ongoing HR support are all handled locally by LGSI. Clients keep full day-to-day control over their teams, work priorities, and performance standards. The structure allows companies to launch a compliant offshore operation without long-term legal commitments or entity registration costs, with typical savings of up to 70% compared to equivalent onshore hiring. Recruitment is built around each client's specific role requirements, culture, and performance expectations. The Philippines consistently ranks among Asia's strongest sources of professional talent for outsourcing: approximately 80% of Filipinos communicate effectively in English, the national literacy rate stands at 97.5%, and the country produces around 600,000 tertiary graduates annually, including more than 3,000 certified public accountants each year. That talent pipeline, combined with a strong cultural alignment with international business practices, makes the Philippines a dependable back-office and professional services destination for global companies. Backed by over 40 years of experience in people and workforce management, LGSI operates from its offices on Quirino Avenue in Paranaque City. That tenure translates into established relationships with local regulators, tested compliance processes, and a thorough understanding of Philippine labor law. For companies new to BPO Philippines arrangements, that institutional knowledge reduces the risks that come with navigating an unfamiliar market independently. If your business is considering offshore staffing or wants to expand operations into the Philippines, LGSI is a straightforward starting point. They work with companies at various stages of offshore expansion and can structure an engagement that fits your hiring timeline and team size. Contact them through their website or visit their Paranaque office to discuss what a Philippine-based team could look like for your organization.

Lois Amiel Virtual Assistant Services offers professional virtual assistant support to businesses and entrepreneurs who want to offload day-to-day tasks without the cost of hiring additional in-house staff. Based in Caloocan, Philippines, this provider gives clients access to remote assistance that handles operational work in the background, freeing up time for higher-priority activities. Virtual assistant services from a Philippines-based provider are a practical choice for business owners who need reliable, flexible support. The Philippines has a well-established track record in the BPO and outsourcing industry, built on a highly educated, English-proficient workforce. Independent VA services like Lois Amiel bring that same standard to clients who want dedicated, personal attention rather than a large contact center setup. Outsourcing administrative tasks, whether that means managing schedules, handling correspondence, conducting research, or supporting back office processes, can make a measurable difference in how efficiently a business runs. A Philippines-based VA can work across time zones and adapt to different tools and workflows, fitting into existing processes rather than requiring clients to restructure around them. Caloocan is part of Metro Manila, placing this service within one of the Philippines' most connected urban areas and close to the country's established outsourcing ecosystem. That proximity to infrastructure and skilled talent supports consistent, professional service delivery. For businesses considering virtual assistant outsourcing or looking to expand their back office capabilities without adding headcount, Lois Amiel Virtual Assistant Services is worth exploring. Reach out to discuss your specific requirements and find out how their support can work for your operations.

Loose Work is a Manila-based virtual assistance company that takes recurring administrative tasks off your plate so you can focus on the parts of your business that actually need your attention. The core pitch is cost savings: clients typically pay about half of what they would spend on an in-house employee, with no payroll taxes, no employee benefits, and no office space to worry about. It is a practical outsourcing arrangement built for businesses that want real support without the overhead. The service list covers a wide range of everyday business functions. Phone and chat support, data entry, billing, appointment scheduling, bookkeeping, payroll processing, and lead follow-up are all part of the offering. The team also handles document writing, financial analysis, calendar management, operations management, outbound and inbound calls, travel arrangements, and research. For businesses that need to clear a backlog of repetitive computer work or keep communication channels running without adding headcount, Loose Work is positioned as a cost-efficient back-office and customer support partner based in the Philippines. The breadth of services makes Loose Work applicable across several business types. Healthcare providers and medical offices are a clear fit: the team has undergone HIPAA compliance training and can handle patient communications and related administrative work. The service also suits professional services firms, small businesses with high call volumes, and any organization looking for consistent administrative support without the cost and complexity of a full-time hire. The approach to onboarding and quality control sets this outsourcing arrangement apart. Rather than handing tasks directly to a remote team from day one, Loose Work sends an in-person representative to the client's location to learn how the work should be done. That representative transitions the tasks to the remote team and continues to monitor output on an ongoing basis, adding a supervision layer that purely remote staffing models typically skip. Remote access to client systems uses an end-to-end encrypted connection that is ISO-27001 certified, and clients can terminate or block that connection at any time. The service runs around the clock, every day of the year, giving clients flexible coverage that a standard in-house arrangement rarely provides. For companies exploring BPO Philippines options that go beyond a typical call center Philippines model, Loose Work offers a monitored, hybrid approach to outsourcing with no registration fees to get started. Visit their website to select a package, walk an in-person representative through your requirements, and start moving routine tasks off your list.

Embark on a journey to elevate your business operations. Whether you’re looking to improve customer satisfaction, generate leads, or ensure 24/7 call handling, we help you navigate the world of outsourcing with precision. Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results. Outsource to the Philippines and reduce your operational costs by up to 70%. Benefit from a highly skilled workforce while maintaining quality and boosting your bottom line. Our 24/7 services ensure round-the-clock customer support and back-office operations, keeping you connected and competitive in the global market. Offering seamless support across time zones! Combining exceptional call center services with the power of AI to deliver faster, smarter, and more personalized customer experiences. Our AI technology assists agents in handling routine tasks, allowing them to focus on complex, human-centered support. Let’s get your back office running smoother than ever! Whether it’s data entry, order processing, or accounting, our BPO services will handle the nitty-gritty so you can focus on what you do best, growing your business. We help you connect with the perfect talent to enhance and scale your operations.

Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.

Building a team in the Philippines is one of the most cost-effective outsourcing moves a global company can make, but the legal groundwork to do it properly can take months and significant overhead. My Global Connection was built to solve exactly that problem. Based in Parañaque, the company operates as an Employer of Record (EOR) in the Philippines, letting international businesses legally hire and manage Filipino talent without ever needing to establish a local entity. The core EOR service covers everything required to employ someone compliantly under Philippine labor law. My Global Connection handles payroll processing, statutory benefits administration, employment contracts, onboarding and offboarding procedures, and ongoing compliance with local regulations. Their in-house compliance specialists manage all statutory requirements, shielding clients from the financial and legal exposure that can come with misclassification or missed filings. For companies that don't yet have candidates in mind, the company also provides recruitment support: share a job description and their team will source, screen, and deliver qualified candidates from the Philippines. The company positions itself as a single partner for the full employment lifecycle, from first hire through eventual offboarding. That scope makes it a practical fit for startups entering Southeast Asian markets, mid-size businesses building dedicated remote back-office teams, and larger enterprises that need a structured way to manage distributed offshore staff. Rather than coordinating between a local law firm, a payroll provider, and an HR vendor, clients get one process and one point of contact. Pricing is flat and fully disclosed upfront at €189 per employee per month, with no setup costs and no hidden fees. Volume discounts are available for clients scaling larger teams. My Global Connection also provides dedicated local HR professionals based in the Philippines who deliver real-time support across time zones, keeping employee engagement high and reducing turnover. That on-the-ground presence is often what determines whether a remote outsourcing arrangement performs well over the long term. For any business looking to access Philippine talent through a compliant, low-friction structure, My Global Connection offers a clear path to getting started quickly. Visit their website to describe your workforce needs and get a straightforward picture of what an engagement looks like.

Offshore x connects Australian businesses with skilled, Philippines-based professionals across a range of business functions. Positioned specifically for the Australian market, the company offers a direct path to offshore staffing in Metro Manila without the complexity of setting up a foreign entity or managing local employment contracts. The core service offering covers voice and customer support, technical support, content moderation, sales and telemarketing, and finance and accounting outsourcing. This mix suits businesses that need both customer-facing staff and back-office support under one arrangement, rather than coordinating multiple vendors. Metro Manila is one of the most established outsourcing destinations in Southeast Asia, home to a large, educated, English-speaking workforce with familiarity in Australian business norms and time zones. For companies on the east coast of Australia in particular, the time difference is workable, and the cultural alignment is generally stronger than with other offshore locations. Offshore x is suited to small and mid-sized Australian businesses that want to reduce operating costs without sacrificing output quality. Whether the need is a single virtual team member or a small dedicated group handling customer calls, back-office tasks, or account support, the company offers staffing arrangements built around the client's workflow. For Australian businesses exploring BPO Philippines options or considering their first outsourcing engagement, Offshore x offers a focused, Australia-specific starting point. Reach out through their website to book a call and discuss your requirements.

For over a decade, Open Access BPO has empowered high-scaling brands to deliver top-tier CX. We achieve this through a flexible, boutique-style operating model that is tailored to your specific needs and integrates seamlessly with your culture, systems, and tools. Our approach combines exceptional talent with AI-driven workflows and technologies that enhance human expertise and drive measurable growth. Our agile, multilingual CX and back office solutions empower your organization to thrive amid today's fast-paced digital shifts, evolving customer expectations, and competitive global markets. These solutions enable you to adapt quickly and deliver consistently across every touchpoint, ensuring a seamless and personalized experience for your customers. At Open Access BPO, we combine human expertise with AI to deliver robust multichannel outsourcing solutions. Our process involves proactive data-driven CX support strategies, designed to meet diverse customer needs and fuel scalable growth in fast-evolving global markets. This unique blend of human and AI capabilities ensures that we deliver the best possible solutions for your business. By combining exceptional talent with agile, technology-driven processes, we empower brands to stay resilient and competitive in a constantly evolving world. This approach enables us to deliver future-ready CX and solutions that support your digital transformation and long-term growth. As a boutique outsourcing service provider, Open Access BPO is deeply committed to driving the growth of high-scaling enterprises across industries. Our customized solutions are scalable and future-ready, empowering your brand to keep pace with fast-moving markets. With this approach, your team can focus on core business priorities while we manage your customer experience and back office operations with efficiency and precision. Guided by agility and backed by AI-powered business strategy insights, our tailored solutions can pivot alongside your growth strategy. We protect your investment and deliver a measurable ROI, giving you the confidence to scale your business securely.

Open Door Professionals gives businesses a direct path to building reliable offshore teams in the Philippines, without the usual friction of overseas hiring. Their model covers staffing, HR management, company setup, and AI integration, so clients can focus on their core operations while Open Door handles the people infrastructure. The company's BPO and outsourcing services span customer support, technical support, sales, back office processing, and finance and accounting functions. Teams serve clients across the US, Canada, and Europe, operating to global standards from their Metro Manila base. Open Door takes responsibility for the full employment lifecycle: recruiting the right talent, delivering rigorous professional training, and managing day-to-day team performance so quality stays consistent over time. One area where Open Door Professionals stands out in the BPO Philippines market is their stated commitment to AI tool integration. Rather than treating automation as a future option, they build AI-assisted workflows into their managed teams from the start, which lets clients get more out of each hire. Their guiding principles, transparency, local expertise, quality and retention, and innovation, are reflected in how they approach both recruitment and ongoing staff development. Beyond outsourcing and call center Philippines-style support work, Open Door also assists with company setup in the Philippines for foreign businesses looking to establish a local footprint. This makes them a practical partner for companies at different stages, whether they are testing offshore operations for the first time or looking to formalize an existing remote team under a proper Philippine entity. If you are looking to build a customer support team, expand your back office operations, or integrate AI-ready BPO capabilities into your business, Open Door Professionals is worth a conversation. Their team can help map out the right staffing and management structure for your specific situation.

Outsourcea Services Incorporated helps businesses in the US, Canada, UK, Ireland, and Australia build reliable offshore teams in the Philippines. Rather than simply filling seats, the company takes on the full employment lifecycle: sourcing qualified candidates, conducting culture-fit screening, handling HR setup, and staying involved as an ongoing partner well after placement. For companies weighing the cost of local hiring, Outsourcea reports that clients save around 60% compared to equivalent onshore roles. The company's service model is built around three connected pillars. It begins with active sourcing and targeted screening, where Outsourcea identifies candidates who match both the technical requirements of a role and the working style of the client's team. A curated shortlist is presented before any employment is formally set up. From there, Outsourcea manages the employment structure, including EOR support, so clients are not carrying administrative and compliance burden alone. Ongoing HR support continues after placement, maintaining a live partnership rather than a one-off transaction. The range of roles placed reflects genuine breadth. Past placements include IT Help Desk and Systems Administrators experienced in Level 1-2 remote support and ticketing systems, Executive Virtual Assistants handling calendar management and executive correspondence, Registered Pharmacists with US pharmacy workflow experience, Customer Service representatives, and Bookkeepers. This mix points to clients across healthcare operations, technology-dependent businesses, and professional services firms that need both specialist and back office offshore talent through a Philippines outsourcing arrangement. Every member of the Outsourcea team has worked inside the BPO Philippines industry directly, not as outside advisors but running operations and building teams. The company reports a 100% client retention rate and zero legacy clients lost since founding, a record that reflects delivery consistency over time. Placed talent is selected for Western-aligned communication and professional English proficiency, which makes integration into US, UK, and Australian daily operations more straightforward from day one. For businesses exploring offshore staffing or looking to compare the cost of a Philippines-based team against local headcount, Outsourcea provides an instant quote generator on their website. From there, the team is available to discuss role requirements and begin the sourcing process.

When you hire offshore staff in the Philippines with Outsourced, you can save up to 75% of the costs compared to hiring locally. Outsourcing to the Philippines is an extremely cost-efficient strategy to grow and expand your business. With Outsourced, you can scale your organisation quickly, easily, and cost-effectively. Our AI-enhanced recruitment process and dedicated support team help you build a custom-fit offshore team, made up of the top 1% of talent in the Philippines. Your offshore staff operate during the working hours you define and are effectively an extension of your local team, just located remotely. You select the candidates you want on your team and they report to you daily, just like hiring locally. “I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.” "We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party." "Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."