BPO Companies in Manila

Neac Call Center is a Manila-based outsourcing provider giving businesses direct access to skilled Filipino agents and reliable back-office support. Operating from one of the Philippines' premier BPO hubs, Neac delivers customer support and operational assistance that fits the pace and standards global clients expect from a call center Philippines partner. The team handles inbound and outbound customer interactions, back-office processing, and data management, giving clients a cost-effective way to keep their operations running without stretching internal resources. With a 4.8 rating from verified clients, the quality of service speaks for itself. If you're evaluating BPO Philippines options for your next outsourcing engagement, Neac Call Center is worth a conversation. Reach out to discuss your requirements or request a quote.

With over 17 years of experience, we help businesses move beyond compliance toward clarity, control, and sustainable growth. We streamline financial processes, minimize manual risk, and enable leadership teams to focus on strategy, growth, and long-term decision-making. At OgafPhilippines, we support a wide range of industries across the Philippines by providing structured accounting, tax compliance, and advisory services tailored to each business model. Our approach is simple: We analyze. We explain. We guide. One Group Advisory Firm Co., doing business as OgafPhilippines, is a duly registered professional partnership in the Republic of the Philippines and the lawful successor of One Group Accounting Firm, established in 2007 by Ma. Arlene E. De Leon. Built on more than 19 years of professional practice, OgafPhilippines has grown from a core accounting and tax compliance firm into a full-service advisory firm in the Philippines, serving small to medium-sized enterprises (SMEs), startups, and growing organizations across Manila and nationwide. As the firm’s scope expanded and client needs became more complex, the organization was restructured and formally registered as One Group Advisory Firm Co., reinforcing stronger governance, scalability, and long-term institutional integrity. The name OgafPhilippines represents both continuity and evolution, honoring our legacy while embracing modern, digital-forward, and globally aligned advisory practices. Our commitment remains the same: to provide reliable, ethical, and forward-thinking professional services for businesses in the Philippines. Our mission is to empower startups and SMEs in the Philippines with reliable, high-impact financial and strategic solutions. We deliver OgafPhilippines envisions a future where financial advisory goes beyond compliance, where our work helps build stronger companies, more confident leaders, and smarter strategies that stand the test of time. We are committed to shaping resilient, well-governed, and forward-thinking enterprises through deep collaboration, innovation, and long-term partnership.

For over a decade, Open Access BPO has empowered high-scaling brands to deliver top-tier CX. We achieve this through a flexible, boutique-style operating model that is tailored to your specific needs and integrates seamlessly with your culture, systems, and tools. Our approach combines exceptional talent with AI-driven workflows and technologies that enhance human expertise and drive measurable growth. Our agile, multilingual CX and back office solutions empower your organization to thrive amid today's fast-paced digital shifts, evolving customer expectations, and competitive global markets. These solutions enable you to adapt quickly and deliver consistently across every touchpoint, ensuring a seamless and personalized experience for your customers. At Open Access BPO, we combine human expertise with AI to deliver robust multichannel outsourcing solutions. Our process involves proactive data-driven CX support strategies, designed to meet diverse customer needs and fuel scalable growth in fast-evolving global markets. This unique blend of human and AI capabilities ensures that we deliver the best possible solutions for your business. By combining exceptional talent with agile, technology-driven processes, we empower brands to stay resilient and competitive in a constantly evolving world. This approach enables us to deliver future-ready CX and solutions that support your digital transformation and long-term growth. As a boutique outsourcing service provider, Open Access BPO is deeply committed to driving the growth of high-scaling enterprises across industries. Our customized solutions are scalable and future-ready, empowering your brand to keep pace with fast-moving markets. With this approach, your team can focus on core business priorities while we manage your customer experience and back office operations with efficiency and precision. Guided by agility and backed by AI-powered business strategy insights, our tailored solutions can pivot alongside your growth strategy. We protect your investment and deliver a measurable ROI, giving you the confidence to scale your business securely.

When you hire offshore staff in the Philippines with Outsourced, you can save up to 75% of the costs compared to hiring locally. Outsourcing to the Philippines is an extremely cost-efficient strategy to grow and expand your business. With Outsourced, you can scale your organisation quickly, easily, and cost-effectively. Our AI-enhanced recruitment process and dedicated support team help you build a custom-fit offshore team, made up of the top 1% of talent in the Philippines. Your offshore staff operate during the working hours you define and are effectively an extension of your local team, just located remotely. You select the candidates you want on your team and they report to you daily, just like hiring locally. “I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.” "We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party." "Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

We place operators built to stay 3-5 years. We back you like an investor backs a company, all-in on your success. Finding great talent is hard. Finding talent that stays is harder. We handle both. Every Pearl hire completes our AI+ certification program before starting. They've practiced real workflows and built automation portfolios, so they hit the ground running on day one. Pearl hires consistently take ownership rather than just executing tasks - clients regularly find their hire identifying gaps and building systems they hadn't thought to ask for. The scope of work they handle is broader than most people expect, spanning executive support, operations, SDR programs, QA engineering, revenue cycle management, and patient care coordination. And they ramp quickly - most clients describe their hire as fully embedded and delivering real impact within the first few weeks. Read more in our case studies. Pearl is a managed remote staffing agency. We find, vet, and place full-time remote talent from the Philippines, Latin America, and South Africa with U. S.-based founder-led teams - then stay involved after the hire starts. Every client has ongoing support covering customer success, growth planning, compliance, and payroll. Most clients receive hand-picked candidate profiles within 24 hours of their first call, and many complete a hire in as few as 4 days. Cheaper agencies take higher margins, which means they pay their talent less and attract weaker candidates. Pearl pays almost double the industry average wage to the talent we place - which is why we get first pick of the strongest candidates, and why they stay. Our 90%+ client retention rate reflects that. The cost of a bad hire - restarting a search, re-onboarding, lost productivity - almost always exceeds any upfront savings.

Peoplehub Inc. Is a Manila-based outsourcing provider focused on connecting businesses with skilled Filipino talent and reliable back-office support. Operating in the BPO Philippines ecosystem, Peoplehub helps clients offload time-consuming operational tasks so their in-house teams can focus on what matters most. The company's approach centers on people-first service delivery, matching the right professionals to each client's needs across customer support, virtual assistance, and back-office functions. For businesses exploring outsourcing in the Philippines for the first time, Peoplehub offers a practical starting point with local expertise and direct account management. Whether you need a dedicated customer support team or ongoing back-office coverage, Peoplehub Inc. Is worth a conversation. Reach out to discuss your requirements and request a quote.

As we celebrate our 25th year, we also look to the future with excitement. The BPO industry in the Philippines is evolving rapidly, with AI integration, omnichannel support, and hyper-personalized customer experience shaping the next era of service. For over 25 years, Pilipinas Teleserv has been a trusted partner of businesses across various industries, providing them with customized solutions delivered by our professional, efficient, and friendly customer care officers. We have served millions of customers, and continue to do so every day through our inbound and outbound hotline services, email, and social media support. At Pilipinas Teleserv, we understand the power of exceptional customer care in building lasting and fruitful relationships with your market. Our team of highly skilled and friendly agents is dedicated to helping you serve your customers better. Choosing Pilipinas Teleserv means choosing a partner that is driven by a singular goal: to be the industry leader in delivering customer care solutions that surpass expectations. We continuously push the boundaries of what is possible, using our expertise and staying ahead of emerging trends to ensure your success. You can trust our proven expertise, our professionalism, and our dedication to quality. Join hands with Pilipinas Teleserv, the name synonymous with exceptional customer care solutions that work. Pilipinas Teleserv isn’t just a provider of outsourcing services; we are your steadfast partner in catapulting your business towards unprecedented success. Our team of passionate professionals work tirelessly to ensure flawless execution, fueling your growth trajectory and amplifying your brand’s reputation.

Piton Global gives businesses a practical way to handle customer support and back office work through outsourcing, without trading quality for cost savings. Based in Manila, they serve companies across multiple industries as a dedicated call center Philippines partner, with a track record of delivering consistent results. Their services span inbound and outbound customer support, lead generation, and a full range of back office functions. It is a combination that separates capable BPO Philippines providers from the rest. The company has received industry recognition for its approach to quality and service delivery. If your business is evaluating outsourcing options, Piton Global is worth a direct conversation. Reach out to request a quote or talk through what they can do for your team.

"I'm absolutely thrilled with Ms. Glena, my account manager. She consistently responds in a professional and appropriate manner. We've expanded our team to meet my company's needs, and in the process, we've all become great friends. I highly recommend Remote CoWorker!" "It has been an incredible experience with Remote Coworker! Their management is very communicative and always on top of their game. Highly recommend them to anyone who is looking for these services!" "We have had a great experience with our Remote Coworker VA's we started with one and have gone to five. They have been a great help to make us more efficient in our day-to-day operations. "They were efficient, made the process easy and I would highly recommend them. My assistant is great! Fast learner and is always staying busy!" Access a pre-trained virtual assistant in under 48 hours with Remote CoWorker’s virtual assistant outsourcing. Plans start at $7.99/hour. Hire virtual assistants to help with live chat, support, sales, marketing, bookkeeping, and more. Our experienced account managers will assess your needs, line up potential assistants, assist with interviews, and follow up to ensure your assistant is meeting your needs.

RSB & Company Accountants and Auditors gives businesses in the Philippines access to professional CPA-level accounting without the overhead of a full-time hire. Founded by Rex S. Bongabong, CPA, the firm handles the back office work that slows most business owners down: accounting, bookkeeping, tax preparation, and auditing. The result is a cleaner set of books, fewer compliance headaches, and more time to focus on running the business. As a Philippines-based outsourcing partner, RSB & Company brings the cost advantages of BPO Philippines to a discipline where accuracy is non-negotiable. Whether you need monthly bookkeeping support or periodic audit and tax filing, the team steps in as a dependable back office extension of your company. If you are looking for a reliable accounting outsourcing partner in Manila, RSB & Company is worth a conversation. Reach out to request a quote or learn how they can support your financial operations.

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Sourcefit helps companies worldwide build high-performing offshore and nearshore teams through staffing, EOR, and BPO solutions powered by modern workforce technology. Transparent cost-plus pricing and real-time team visibility let you scale faster, access top global talent, and stay fully compliant from day one. No startup fees, no locked-in contracts, and you review candidates before you commit. We receive 3x more applications than the industry standard (according to Jobstreet). Leverage our unmatched referral network and reach tens of thousands of candidates. No up-front fees, deposits, or locked-in contracts. We’ll recruit until you find the perfect fit. Your business is unique, so we offer flexible engagement frameworks. Choose from our tailored models or blend solutions to create the perfect fit for your team’s goals. Sourcefit releases MyFit HRIS tool and establishes secondary facilities to augment business continuity. Headcount nears 500. Sourcefit launches Knit – its proprietary all-in-one, AI-infused team management and engagement tool. Finally, clients have one AI-supercharged platform for all their people and process management tasks.