BPO Companies in Manila

Pearl Talent is a remote staffing agency that places pre-vetted talent into full-time roles for U. S. Founders and startups, sourcing candidates from the Philippines, Latin America, and South Africa. The company reports more than 1,200 hires placed for over 200 companies across the United States, with client retention above 90 percent. Buyers work with Pearl Talent to build out functions such as back office support and IT outsourcing without running their own sourcing and screening process. The roles Pearl Talent fills span several functions. On the operations side, this includes executive, virtual, and personal assistants, along with operations managers and business analysts. In customer support, placements include customer service representatives, customer success associates, and call center specialists. For technology and product teams, the roster covers AI engineers, full-stack developers, product managers, and project managers, alongside sales development representatives and account managers. Pearl Talent also places finance, HR, and legal staff such as bookkeepers, accountants, recruiters, and paralegals, plus creative and marketing hires including designers, copywriters, and SEO specialists. Pearl Talent's client base is organized around staffing for specific industries: consulting, ecommerce, finance, healthcare, legal, real estate, and technology. Its work with SaaS and fintech clients fits this pattern, since technology staffing is one of the industry categories the company lists on its own site. Operationally, Pearl Talent runs candidates through a five-stage vetting process and provides AI training before they start in a role. The company describes itself as remote-first, with team members located across more than 23 countries. Its listing here reflects a Manila-based presence within that wider staffing network, covering back office and IT outsourcing placements for SaaS and fintech clients. For companies looking to add remote back office or IT outsourcing capacity without building an internal recruiting function, Pearl Talent offers a vetted pipeline of full-time talent backed by a multi-country delivery network.

Peoplehub Inc. Is a Manila-based outsourcing provider focused on connecting businesses with skilled Filipino talent and reliable back-office support. Operating in the BPO Philippines ecosystem, Peoplehub helps clients offload time-consuming operational tasks so their in-house teams can focus on what matters most. The company's approach centers on people-first service delivery, matching the right professionals to each client's needs across customer support, virtual assistance, and back-office functions. For businesses exploring outsourcing in the Philippines for the first time, Peoplehub offers a practical starting point with local expertise and direct account management. Whether you need a dedicated customer support team or ongoing back-office coverage, Peoplehub Inc. Is worth a conversation. Reach out to discuss your requirements and request a quote.

PHILORE Manpower Corporation is a licensed workforce partner built for employers who need to hire across borders without the operational complexity that international recruitment typically brings. Based in Manila and operating offices across Singapore, the Philippines, and Indonesia, PHILORE manages the full employment journey, from candidate sourcing and compliance documentation through to placement and ongoing workforce management. Their core offering spans four service models: physical deployment, Employer of Record (EOR), Contractor of Record (COR), and Global Capability Center (GCC) setup. Each model is designed for a different hiring situation. Before any sourcing begins, PHILORE's team assesses which structure fits the client's specific need, maps the compliance requirements, and handles all permits and clearances. That upfront review is part of the standard process, not an add-on. PHILORE holds direct government accreditation across both source and destination markets. Their MOM license covers Singapore placements, their DMW license governs every Filipino worker they deploy or employ overseas, and their P3MI license extends compliant placement to Indonesian talent. These are direct, government-issued credentials, not partner arrangements or reseller agreements, which means employers have a single accountable party covering regulatory requirements on both sides of every placement corridor. Their active candidate pool covers three workforce tiers: operational roles including factory workers, construction tradespeople, and hospitality staff; professional roles spanning nurses, engineers, accountants, and IT specialists; and an AI-forward tier of ML engineers, data operations professionals, and automation specialists. Every candidate is screened, verified, and AI-certified before placement. Placements are backed by a replacement guarantee of up to 90 days. Employers across manufacturing, hospitality, healthcare, construction, and professional services, including Jollibee, have used PHILORE to fill roles in Singapore, the Middle East, and beyond. Reviews from over 200 employers put their rating at 4.9, with clients consistently citing fast turnaround and clean documentation as standout strengths. For companies exploring outsourcing workforce operations to a dedicated specialist, PHILORE offers a free consultation with a 24-hour response and no obligation to proceed. Reach out with your hiring need and they will recommend the right engagement model for your situation.

As we celebrate our 25th year, we also look to the future with excitement. The BPO industry in the Philippines is evolving rapidly, with AI integration, omnichannel support, and hyper-personalized customer experience shaping the next era of service. For over 25 years, Pilipinas Teleserv has been a trusted partner of businesses across various industries, providing them with customized solutions delivered by our professional, efficient, and friendly customer care officers. We have served millions of customers, and continue to do so every day through our inbound and outbound hotline services, email, and social media support. At Pilipinas Teleserv, we understand the power of exceptional customer care in building lasting and fruitful relationships with your market. Our team of highly skilled and friendly agents is dedicated to helping you serve your customers better. Choosing Pilipinas Teleserv means choosing a partner that is driven by a singular goal: to be the industry leader in delivering customer care solutions that surpass expectations. We continuously push the boundaries of what is possible, using our expertise and staying ahead of emerging trends to ensure your success. You can trust our proven expertise, our professionalism, and our dedication to quality. Join hands with Pilipinas Teleserv, the name synonymous with exceptional customer care solutions that work. Pilipinas Teleserv isn’t just a provider of outsourcing services; we are your steadfast partner in catapulting your business towards unprecedented success. Our team of passionate professionals work tirelessly to ensure flawless execution, fueling your growth trajectory and amplifying your brand’s reputation.

Piton Global gives businesses a practical way to handle customer support and back office work through outsourcing, without trading quality for cost savings. Based in Manila, they serve companies across multiple industries as a dedicated call center Philippines partner, with a track record of delivering consistent results. Their services span inbound and outbound customer support, lead generation, and a full range of back office functions. It is a combination that separates capable BPO Philippines providers from the rest. The company has received industry recognition for its approach to quality and service delivery. If your business is evaluating outsourcing options, Piton Global is worth a direct conversation. Reach out to request a quote or talk through what they can do for your team.

818 International Manpower Corporation, operating as Royal Dream International Services, is a Manila-based international manpower agency that connects overseas employers with qualified Filipino professionals. Their focus is specific: construction trades and healthcare specialists for clients across Asia, the Middle East, and North America. For organizations that need skilled workers sourced from the Philippines, 818 IMC offers a structured offshore staffing and manpower outsourcing service built around candidate quality and proper placement. The agency recruits and deploys workers across a broad range of skilled and technical disciplines. On the construction and engineering side, they place electricians, masons, tile setters, carpenters, steelmen, foremen, mechanical engineers, electrical engineers, instrument engineers, HVAC draftsmen, heavy equipment mechanics, auto electricians, gas mechanics, and welding inspectors. For healthcare and technical roles, they source optometrists, dental technicians, electronic technicians, and diesel technicians. Specialized positions such as female Arabic cooks, handicraft designers, and instrument engineers are also part of their active job order roster. Overseas employers in construction, infrastructure, manufacturing, and healthcare make up their core client base. Destination markets referenced in their listings include Japan, Malaysia, South Korea, Canada, and the United States, reflecting the geographic range of their deployments. Filipino workers, commonly known as OFWs, are in consistent demand internationally for their technical competence, English proficiency, and work ethic. 818 IMC positions itself as the sourcing partner for employers who want reliable access to this talent pool. 818 IMC follows a strict no-fees-to-workers policy, in line with Philippine overseas employment regulations. Their stated priority is matching each candidate to the specific qualifications an employer requires before any placement is confirmed. Based in Manila, the agency maintains an open-door approach for both workers seeking opportunities and employers looking to fill manpower requirements. If your company needs skilled Filipino professionals for construction, healthcare, engineering, or other technical roles, Royal Dream International Services welcomes inquiries. Reach out through their Manila office to discuss active job orders, manpower pooling arrangements, or longer-term deployment agreements.

Sitel Philippines is the Manila site of an international customer experience (CX) outsourcing company that manages customer support and back-office operations on behalf of client businesses. The parent company runs delivery operations across 45 countries with roughly 130,000 associates supporting more than 60 languages. This listing covers the Manila location specifically, and companies engaging it are working with the Philippine-based delivery team at that site rather than one of the company's other locations. From Manila, the site provides customer support, back office support, and IT outsourcing. On the company's own site, these sit within a broader CX services list that includes customer care, technical support, back-office support, sales and retention, and collections, covering both direct customer interaction and the administrative processing work that supports it. Clients working with this listing come from ecommerce, fintech, and healthcare. The company's own site names retail and e-commerce, banking and financial services, and healthcare among the industries it serves, alongside sectors such as insurance, government, and technology, reflecting a client base that includes businesses handling sensitive customer and transaction data. The company states that it differentiates itself from technology-only competitors by combining trained staff, established CX operations, and a problem-solving approach, rather than software alone. The company also states that it maintains compliance with data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, and applies its security standards across every delivery location, which by its own description includes this Manila site. The Manila site itself is staffed at a team size of 1,000 or more, sized for clients that need a dedicated, at-scale delivery team in the Philippines rather than a small pilot group. For businesses sourcing a BPO partner in the Philippines, the Manila site offers customer support, back-office, and IT outsourcing capability backed by an international CX provider's compliance standards and multi-country delivery network, with a client focus on ecommerce, fintech, and healthcare.

Skyline Live Support Corp. Is a BPO Philippines provider built for brands that need to scale without being held back by operational constraints. Based in Caloocan, Metro Manila, the company runs 24/7 omnichannel customer support alongside community management, brand-building, and fully compliant Employer of Record and recruitment solutions, all under one roof. Their customer support operation covers multiple channels around the clock, so clients maintain consistent coverage regardless of time zone or spike in volume. Rather than treating support as a cost center, Skyline frames it as part of the brand experience, which is reflected in how their community management and brand-building services are positioned alongside traditional call center Philippines functions. The EOR and recruitment offering is particularly useful for international companies looking to establish or expand a Philippines-based team without setting up a local legal entity. Skyline handles the compliance requirements, letting clients focus on the work rather than the paperwork. This makes them a practical outsourcing partner for growth-stage brands as much as for established businesses extending their footprint into Southeast Asia. Caloocan sits within Metro Manila, giving Skyline access to a large, English-proficient talent pool. Operating 24/7 means their clients get real coverage, not a service window. The combination of front-line customer support, active community management, and back-end staffing infrastructure is designed for brands that want a single accountable partner rather than several separate vendors. If your business is evaluating customer support outsourcing, exploring EOR options in the Philippines, or looking for a team that can manage community and brand interactions at scale, Skyline Live Support Corp. Is worth reaching out to. Their model is built around letting brands grow on their own terms.

Sleek Web Innovations is a Las Piñas-based outsourcing and web services company that builds custom, fully responsive websites for businesses across the United States, Canada, Europe, and Australia. For companies looking for a reliable Philippine outsourcing partner that combines technical execution with creative design, the company offers a practical alternative to larger BPOs: direct access to skilled Filipino professionals who manage digital projects from brief through launch. The core service is custom website design and development across a wide range of platforms, including WordPress with WooCommerce, Wix, Shopify, Weebly, Webydo, OpenCart, and Google Sites. Project scope covers full website builds, landing page design, complete site redesigns, website cloning and migration, hosting and domain transfers, and ongoing technical support. Beyond design, the team sets up SEO plugins, configures Google My Business profiles, installs email hosting, and integrates social media accounts. Clients supply their own domain and hosting; Sleek Web handles the rest. Social media marketing consulting is also available, with platform-specific strategies built around each business's goals across Facebook, Instagram, LinkedIn, TikTok, and X. The company's portfolio shows work for artists and musicians, outdoor and shooting gear retailers, handmade crafts sellers, marble and tile flooring businesses, accommodation providers, and residential and commercial heating contractors. That range reflects a clear focus on small and mid-sized businesses that need a professional web presence without agency-level pricing. The company's roots in the Australian outsourcing market, with later expansion into North America and Europe, give it practical experience serving English-speaking clients across multiple time zones. Sleek Web Innovations was founded in 2013 by Jonelyn Inding, a Computer Science graduate from Cagayan de Oro. The business began as a home-based BPO operation offering data entry, web data extraction, research, social media management, and marketing consultancy before evolving into a full-service digital agency. Hourly rates start at $25, which suits businesses that prefer flexible outsourcing arrangements over fixed retainers. The company's operating model reflects the wider back-office and virtual assistant sector in the Philippines: distributed Filipino talent delivering consistent output for international clients at competitive cost. Businesses that want to build or refresh their digital presence through a Philippine outsourcing provider with over a decade of international experience can reach out to Sleek Web Innovations for a project consultation or pricing quote.

Springboard Philippines is a Manila-based staffing and outsourcing provider that builds and manages remote teams on behalf of client companies rather than simply forwarding resumes. Clients receive a short list of vetted candidates, typically three to five profiles within 72 hours of a request, along with ongoing management of HR, payroll, and IT setup for the placed staff. The company describes more than ten years of experience in outsourcing and says it has filled over 500 roles for more than 50 client companies. This managed approach is positioned as an alternative to direct hiring or to working with a general staffing agency, backed by a 90-day guarantee to replace a placed candidate that does not work out. The listed services cover four areas. Dedicated remote staff includes designers, writers, and marketers who work in cross-functional pods. IT and technical support covers developers, QA testers, system administrators, and technical support specialists. Customer service staff handle inquiries and issue resolution for client businesses. Back office and admin support includes data entry, accounting, and HR administration to keep day-to-day operations running. Springboard Philippines works with companies hiring across engineering, design, product, customer support, and operations or admin roles, generally companies that are scaling a team without wanting to build out in-house recruiting, payroll, and HR functions from scratch. Operationally, the company is based in Malate, Manila. Staff are placed with schedules aligned to U. S. Business hours, and English proficiency is verified as part of the candidate vetting process, which also includes skills assessments, reference checks, and structured interviews. Contract terms are described as flexible, with no long-term lock-in required to start. Springboard Philippines positions itself as a middle ground between hiring directly and using a traditional staffing agency, aiming to combine vetted talent with ongoing HR and payroll management for the roles it places.

Staff Domain is a Philippines-based offshore staffing company that delivers more than bodies in seats. Their proprietary SD-OS platform wraps governance, cross-cultural training, and performance analytics around every hire, so clients get a functioning distributed team rather than a recruitment hand-off. With delivery centres across Manila, Cebu, Clark, and Alabang in the Philippines, plus Randburg in South Africa, they cover both AEST and UK/EU time zones, making them a practical outsourcing partner for Australian and British businesses alike. The numbers behind the model are hard to ignore. Staff Domain's attrition rate sits at 7.26%, against an industry average of 30 to 40%. A three-stage behavioural screening process cuts roughly 30% of candidates before they reach a client, and ISO 27001 certification with annual independent audits keeps the security posture enterprise-grade. For businesses new to BPO Philippines, a 90-day Pod Pilot offers a structured trial with five specialists and real performance data before any commitment to scale. Back office outsourcing, healthcare BPO, technical support, recruitment admin, and digital marketing are all supported under a single all-in invoice with no lock-in contracts. If you are weighing offshore staffing options in the Philippines or South Africa, reach out to Staff Domain to discuss a pilot or request a quote.

Straive is a Philippines-based AI operationalization company that helps global enterprises move past the planning phase and into real, measurable results. Working from their Parañaque operations, the team integrates data analytics and AI directly into client workflows rather than delivering standalone tools. The outcomes speak to what that difference looks like in practice: a Tier 1 bank cut commercial customer onboarding time by more than 20%, a regional U. S. Bank achieved 99.5% accuracy in AI-driven fraud detection, and an open-access publisher recovered €20 million in overdue receivables within a single year. The company's services span four main areas. Data Management covers the end-to-end flow of information across an organization, making data secure and actionable for strategic decisions. Insights and Analytics turns that data into answers that affect customer experience and revenue targets. AI Design and Deployment builds and deploys intelligent systems configured to specific business functions, while the Product Engineering and Expert-In-The-Loop Operations practice pairs human domain specialists with AI models to sharpen accuracy and output quality over time. Banking and financial services clients make up a visible portion of Straive's 80+ enterprise engagements, with work spanning commercial lending, fraud detection, and collections. They have also served publishers and content businesses, as the open-access publisher case illustrates. Recognition including The Cloud Awards 2026 in the Fintech category points to cross-sector reach within financial and information services industries. On the operations side, Straive brings 18,000+ associates to the table, including more than 5,000 AI specialists and 6,000 domain subject-matter experts. Their in-house LLM Foundry supports faster development cycles and a seven-day proof-of-concept turnaround, giving prospective clients a low-friction way to test fit before committing to a longer outsourcing engagement. AI governance, compliance, and bias controls are built into their architecture, and their agents connect to existing ERP, CRM, and cloud systems without forcing a full infrastructure rebuild. Multi-modal capabilities handle text, audio, video, image, and document inputs. Industry recognition includes the Newsweek AI Impact Awards 2025, a Globee Award Gold for Best AI Development, and the Edison Award Bronze for an innovative Geospatial solution. For companies evaluating AI-ready BPO services or data outsourcing partnerships in the Philippines, Straive offers a concrete starting point with a working prototype in seven days and a documented 3-5x ROI target. Whether the need is back-office automation, data annotation, or AI model improvement at scale, their team in Parañaque is positioned to scope, build, and run the work end to end. Contact Straive through their website to discuss what your engagement could look like.