Verified providers · Manila

BPO Companies in Manila

63 verified companies in Manila

Metro Manila is the birthplace of the Philippine outsourcing industry and still its largest single market by seat count. From the historic call-center corridors of the City of Manila to the enterprise campuses ringing the capital, it holds the deepest concentration of experienced BPO talent in the country.

Buyers come to Manila for scale and range: voice and non-voice support, healthcare and financial back office, IT outsourcing, and multilingual programs all run here at volume. The capital's universities graduate more outsourcing-ready workers than anywhere else, which is why most global providers anchor their flagship Philippine site in the metro.

The companies below are pulled live from our verified directory and filtered to Manila locations. Open any profile for services, team size, industries served, and contact details.

By BPOAI Editorial· Last updated:

Infinit-O Philippines

Finance BPO
Manila1000+4.1 · Google
Unclaimed

Infinit-O is a Manila-based outsourcing company that focuses on three areas where getting the details right really matters: finance and accounting, healthcare operations, and IT outsourcing. Rather than offering a broad menu of generic services, they have built their practice around these specific domains, which makes a real difference when your back office work involves compliance-sensitive processes or specialized knowledge. SMBs and enterprises across various industries turn to Infinit-O when they want the cost advantages of BPO Philippines without handing work to a team that has to learn the field from scratch. Whether the need is call center Philippines support, financial back office processing, or technology outsourcing, the teams are built for that work specifically. For companies that want an AI-ready BPO partner rather than just a body shop, that distinction matters. If you are comparing outsourcing options in the Philippines, Infinit-O is worth a direct conversation. Reach out to their team to discuss your requirements or request a quote.

Finance BPOHealthcare BPOIT Outsourcing

Infosys BPM Philippines

Back Office
Manila1000+
Unclaimed

Infosys BPM Philippines gives businesses a proven path to cleaner operations and stronger financial control, without the overhead of building those capabilities in-house. Based in Manila, the team handles back office functions, finance and accounting processes, and IT outsourcing across a wide range of industries, covering everything from transaction processing to sourcing and customer operations. As part of the global Infosys BPM network, the Philippines operation brings enterprise-grade process management to clients who need reliability at scale. This isn't a generic call center Philippines setup. The focus is on structured, accountable delivery across complex back-office and finance BPO workstreams, with the infrastructure to support evolving business needs. The Manila base also means clients benefit from the well-established outsourcing talent pool the country is known for. If you're evaluating BPO Philippines partners for finance, IT, or back office work, Infosys BPM Philippines is worth a direct conversation. Reach out to request more information or get a quote.

Back OfficeFinance BPOIT Outsourcing

IntouchCX Philippines

Customer Support
Manila1000+4.0 · Google
Unclaimed

IntouchCX Philippines is a global customer experience and technology outsourcing partner operating out of Manila, built for businesses that need their customer interactions handled well and their back office running without friction. Whether the priority is high-volume customer support across multiple channels or reliable back office processing, IntouchCX brings the operational depth to handle it. That breadth matters because it means the team has seen the edge cases, the volume spikes, and the process complexity that catches newer outsourcing providers off guard. The combination of call center Philippines capability and back office support under one partner simplifies vendor management and keeps accountability clear. If you're evaluating outsourcing partners for customer support or back office functions, IntouchCX Philippines is a strong candidate to put on your shortlist. Reach out to start a conversation about fit and scope.

Customer SupportBack Office

IPASS Processing Manila

Data Entry
Manila5.0 · Google
Unclaimed

IPASS Processing Manila delivers reliable back-office and data processing services from the Philippines, giving businesses a cost-effective way to handle high-volume operational work without sacrificing quality. Based in Manila, the company operates within one of the most established BPO Philippines ecosystems in Southeast Asia, combining experienced staff with process discipline to keep workflows accurate and on schedule. The team handles processing-intensive functions that businesses often struggle to scale internally, including document handling, data entry, and administrative support. For companies looking at outsourcing as a way to free up internal capacity, IPASS Processing offers a straightforward engagement model with a track record reflected in strong client ratings across hundreds of reviews. Whether you need ongoing back office support or a dedicated processing team in the Philippines, IPASS Processing Manila is worth a conversation. Reach out to discuss your requirements and request a quote.

Data EntryBack OfficeDocument ProcessingAdministrative Support+1

iQor Philippines

Customer Support
Manila1000+4.2 · Google
Unclaimed

IQor combines 45,000+ employees across 10 countries with industry-leading AI to deliver smarter customer experiences at every stage of the lifecycle. From sales and onboarding to support, retention, and collections, we bring 30 years of expertise, scalable solutions, and the flexibility to grow your business, transform operations, and elevate every customer touchpoint. We don't just run your operations. We make them better. Generic CX resolves tickets. Gaming-native support protects trust, retention, and loyalty when player expectations are highest. With 45,000 employees across 10 countries, we believe the best CX comes from teams that reflect the world they serve. Different experiences, perspectives, and ways of thinking don't just make us a stronger workplace; they make us a sharper partner. We build environments where every voice is heard, every background contributes, and every iQorian has a path forward. That's what #iQorianLife looks like in practice. The Women's iQor Network (WIN) is our global community for women and allies, built around mentorship, professional development, and inclusive programming. WIN creates real pathways for career advancement and helps us build a diverse leadership pipeline that makes our organization stronger at every level. #TogetherWeWIN In 2013, we launched #iQorQares because we believe that taking care of our people doesn't stop at the job. Today, as a 501(c)(3) nonprofit, iQor Qares brings iQorians together to serve the communities where we live and work, through food drives, health clinics, mentorship programs, environmental cleanups, and more. We give our team the resources and time to show up for their neighbors because a company that genuinely cares about its people makes that visible in what it does.

Customer SupportBack OfficeFinance BPO

Maersk Global Service Centres

Finance BPO
Manila1000+
Unclaimed

Maersk Global Service Centres brings the operational discipline of one of the world's largest logistics companies to the BPO Philippines market. Based in Manila, this shared service centre handles finance and accounting, customer support, and back office processing for a global enterprise that touches industries from retail to energy to manufacturing. What sets this operation apart is its origin. Built to absorb the complex, high-volume demands of a global logistics leader, the centre applies that same process rigour to every function it manages. Finance teams, customer-facing operations, and data management all run through a single, coordinated hub, which means fewer handoffs and tighter accountability. For companies evaluating outsourcing to the Philippines, Maersk Global Service Centres offers a model already tested at real enterprise scale. The expertise spans customer support, financial operations, and back office functions, and the team is positioned to operate If your company is looking for a call center Philippines or back office partner with serious operational pedigree, it's worth starting a conversation with their team.

Finance BPOCustomer SupportBack Office

Magellan Solutions

Inbound Call Center
Manila1000+3.9 · Google
Unclaimed

Embark on a journey to elevate your business operations. Whether you’re looking to improve customer satisfaction, generate leads, or ensure 24/7 call handling, we help you navigate the world of outsourcing with precision. Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results. Outsource to the Philippines and reduce your operational costs by up to 70%. Benefit from a highly skilled workforce while maintaining quality and boosting your bottom line. Our 24/7 services ensure round-the-clock customer support and back-office operations, keeping you connected and competitive in the global market. Offering seamless support across time zones! Combining exceptional call center services with the power of AI to deliver faster, smarter, and more personalized customer experiences. Our AI technology assists agents in handling routine tasks, allowing them to focus on complex, human-centered support. Let’s get your back office running smoother than ever! Whether it’s data entry, order processing, or accounting, our BPO services will handle the nitty-gritty so you can focus on what you do best, growing your business. We help you connect with the perfect talent to enhance and scale your operations.

Inbound Call CenterCustomer SupportTechnical SupportVirtual Assistant+3

Magsaysay Global Services Incorporated

International Recruitment & Placement
Manila4.5 · Google
Unclaimed

Magsaysay Global Services, Inc. Is the land-based manpower and human resources services arm of the Magsaysay Group of Companies. Magsaysay Global is committed to delivering end-to-end recruitment and search solutions. From June 15 to 19, 2026, Magsaysay Global Services, Inc. (MGSI) hosted the Human Resources Team of Kaunas Aircraft Maintenance Services (KAMS) for the recruitment of aircraft mechanics and sheet metal workers. KAMS […] A stronger roadmap toward 2028 begins with aligned strategies, focused execution, and cross-functional collaboration. On May 21 to 22, 2026, Magsaysay Global Services, Inc. (MGSI) held its Strategic Planning Session […] For 34 years, Magsaysay Global Services, Inc. (MGSI) has served diverse communities and industries, steadily building a reputation grounded in reliability and service. After years of dedication and continuous growth, […] About Us Our Values Our Policies About Us About MGSI We care for people. That’s why we are here. Is the land-based manpower and human resources services arm of Magsaysay. The firm provides leading business solutions for the Recruitment and Placement of international workforce for various industries around the world and for Executive Search services in the Philippines. The two main business solutions of Magsaysay Global deliver extensive recruitment and talent acquisition expertise for positions and roles in various industries: Healthcare, Hospitality, Agriculture and Food Processing, Construction and Engineering, Transportation, Information Technology, Manufacturing, Oil and Gas, Shoreside Marine, Facilities and Household Support, Retail and Fast-Moving Consumer Goods. The International Recruitment and Placement unit ( POEA-069-LB-072622-R ) manages the recruitment, deployment, and human resources services needs of companies in Canada, United States, European countries, Hungary, United Kingdom, and Japan. The Executive Search unit ( PEA M-23-02-003) manages C-Suite level, managers, and specialist professional talent sourcing and expatriate.

International Recruitment & PlacementExecutive SearchManpower OutsourcingMarket Research+2

Manila Computer Services

Technical Support
Manila City4.6 · Google
Unclaimed

Manila Computer Services (MCS) is the leading pc and laptop repair services partner for small business and home pc users in the Metro Manila. Has delivered over 12 years of excellent service with competitive pricing to thousands of satisfied customers nationwide. MCS is the local company you can count on for all your computer repair and maintenance needs. Our main focus is always on the client’s business model and plans. We have never believed that the right approach to every situation is “more hardware”. Instead, we spend as much time looking at the business goals of the clients as we do looking at the enterprise computing issues at hand. Our focus truly is on your business, and we believe that the more we know about how your company works, the more precise our solution will be. Our experienced technicians handle everything from laptop and PC motherboard repair, screen replacement, battery issues, keyboard problems, server hardware faults, gaming PC GPU replacement, cooling system issues, software errors, to data recovery, all with professional care. We use high-quality spare parts, follow industry-standard repair practices, and ensure your device performs like new.

Technical SupportIT OutsourcingData Recovery & BackupNetwork Installation+3

ManilaPros

Back Office
Manila51-200
Unclaimed

ManilaPros is a premier outsourcing company in the Philippines with expertly sourced professionals specializing in customer care for the retail sector. Founded by experienced executives, we have established ourselves as a trusted partner for retailers in need of superior customer care services. Our expertise is not just in sourcing skilled specialists, but in providing full-service customer support solutions that are on-brand and enhance the shopping experience for customers. We pride ourselves on our extensive background in serving international retailers. At ManilaPros, customer satisfaction is our primary focus. Our team of experts, known for their empathy, responsiveness, and solutions-oriented approach, has contributed to the success of some of the world's leading brands. By prioritizing effective customer interactions, we have consistently proven our ability to elevate customer satisfaction and help retail brands scale their business. We are located in the Philippines, the world’s top outsourcing destination to date. Foreign companies trust us for our superior English proficiency and a solid affinity for Western culture. Also, the cost of living in the Philippines is relatively low, allowing you to get the best service at the lowest price. Pay one flat monthly rate per full-time associate with no setup fees and hidden charges. You can also cancel your subscription anytime. Scale up your operations fast with Filipino staff available beyond the standard hours. Tap into our agile team of experts during seasonal peaks to serve your customers better. We have become a successful outsourcing partner to some multinational companies like Apple, Canon, and Dell. We are trusted by top brands because of our modern technology and advanced facilities.

Back OfficeCustomer Support

MicroSourcing

Back Office
Manila1000+4.5 · Google
Unclaimed

Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.

Back OfficeIT OutsourcingCustomer Support

Monroe Consulting Group Philippines - Recruitment and Headhunting

Executive Search
Manila4.9 · Google
Unclaimed

Monroe Consulting Group is an international award-winning executive search (headhunting) company that delivers market-responsive recruitment services and provides flexible solutions to workforce challenges for local and global clients. With offices spanning across Asia and a global network of talents and resources - we are big enough to deliver and small enough to care. Relationships and people are the foundation of our business. We never lose sight of how important it is to find the perfect match of talent for our clients and helping our candidates land their dream jobs. We strive to exceed the expectations of our clients and candidates by offering the most professional, ethical and knowledgeable recruitment service in the market. It is with great pleasure that I write a testimonial for Monroe Consulting. They have provided assistance and knowledge and make sure our staff are paid efficiently every month. Monroe Consulting have been a great partner in helping us set up our Manila entity and on board our team. We look forward to working with them for a very long future. It has been a very good experience working with Monroe Malaysia team. The team is very quick and prompt in their responses. They have always been ready to modify search according to our requirements. As we both work in different time zones the comfort was always maintained by the team. The Consultant is energetic and is always on his toes to take on challenging roles and always come up with unique requirements. Monroe Philippines is a quality firm, with a decent track record of filling several of our more challenging roles. They have been extremely responsive and resourceful in helping us identify some great candidates. Having a consultant who understands our specific needs adds value to the services that they provide. Monroe's RPO team is really helpful and insightful. They can support us with a lot of targeted CVs and provide some updates related to what happens in the related industry/market. The consultants relieve some parts of our recruiters’ loads by making sure the recruitment process can be done smoothly. Their contribution to win the candidates during the negotiation process are also good. We can close almost 75% of offered candidates without any major issues/ renegotiation needed.

Executive SearchTalent AcquisitionHeadhuntingOutplacement Services+3

Where Manila's BPO companies operate

Outsourcing to Manila: common questions

What buyers ask most when comparing BPO companies in Manila.

01

Why is Manila the largest outsourcing market in the Philippines?

Metro Manila is the birthplace of the Philippine outsourcing industry and still its largest single market by seat count. It holds the deepest concentration of experienced BPO talent in the country, and the capital's universities graduate more outsourcing-ready workers than anywhere else.

02

What services can I outsource to Manila?

Voice and non-voice support, healthcare and financial back office, IT outsourcing, and multilingual programs all run here at volume. Most global providers anchor their flagship Philippine site in the metro, so scale and range are Manila's core strengths.

03

Should I pick Manila or a provincial hub like Cebu or Davao?

Choose Manila when you need scale, specialised roles, or multilingual coverage that only the deepest talent market can staff. Provincial hubs like Cebu, Davao, and Iloilo trade some of that depth for lower costs and lower attrition, which suits stable long-running programs.

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