BPO Companies in Manila

Booth & Partners gives growing businesses a faster, more practical path to outsourcing. Based in Manila, they build dedicated offshore teams across customer support, finance and accounting, IT, and back office operations, so clients get trained staff without the overhead of building those functions in-house. What sets them apart in the BPO Philippines market is the HR infrastructure behind every placement. Rather than just filling seats, Booth & Partners handles recruitment, onboarding, and ongoing people management, which means clients spend less time on HR logistics and more time on their core business. Their customer support and call center Philippines operations cover a broad range of industries, making them a practical fit whether you are in e-commerce, professional services, or technology. If you are exploring back office outsourcing or need an AI-ready BPO partner that can scale with your team, Booth & Partners is worth a conversation. Reach out to discuss your requirements and get a quote.

BPOSeats at Alabang Town Center gives businesses a ready-to-operate base in one of Metro Manila's most accessible commercial hubs. The company provides serviced offices and seat leasing purpose-built for BPO Philippines operations, so clients can scale a call center Philippines team without the overhead of setting up raw office space from scratch. Whether you need a single dedicated seat or a full managed floor, the infrastructure is already in place. The offering spans customer support, back office functions, and virtual assistant services, making it a practical choice for companies entering the Philippine outsourcing market or expanding an existing footprint. The Alabang Town Center address puts teams close to a deep talent pool and strong transport links, which matters when you are hiring at volume. If your business is exploring BPO Philippines options or looking to move fast on an outsourcing setup, BPOSeats is worth a direct conversation. Reach out to request a tour or get a quote on available seats.

Cognizant Philippines gives businesses a direct path to modernizing how they operate, without the cost and complexity of building those capabilities in-house. Based in Manila, Cognizant delivers IT outsourcing, back office processing, and finance BPO services to clients across a wide range of industries. It brings consulting-grade thinking to the outsourcing model, helping clients rearchitect processes rather than simply offload them. The team handles everything from back office functions to technology transformation, with the depth to address real operational complexity. Companies evaluating BPO Philippines providers will find that Cognizant offers more than the typical call center Philippines model. Customer support is one piece of a much larger capability set here, backed by global delivery infrastructure and serious technology expertise. Reach out to explore how they can support your outsourcing strategy.

Concentrix Philippines is the Manila-based delivery site of Concentrix, a global technology and services company that designs, builds, and runs outsourced customer experience, back-office, and technology operations for large enterprises. Buyers working with this site get access to a global services organization operating at enterprise scale, with local delivery staffed at more than 1,000 employees. The services described on the Concentrix website span several practice areas. Under revenue growth, the company covers B2B sales, B2C sales, marketing, and collections. Under experience optimization, it covers customer care, technical support, and voice-of-the-customer programs. Under enterprise protection, it covers trust and safety, data and AI support, cybersecurity, and financial crime and compliance. Under operational productivity, it covers finance and accounting. These map to the customer support, back-office, and IT outsourcing services already listed for this site. The company's industries page lists Automotive; Banking, Financial Services and Insurance; Energy and Utilities; Government and Public Sector; Healthcare; Media and Communications; Retail and Ecommerce; Technology and Consumer Electronics; and Travel, Transportation and Tourism as the sectors it serves. This range overlaps with the ecommerce, fintech, healthcare, and logistics focus already listed for the Manila site, and points to an enterprise and regulated-industry client base. Concentrix, the global company this site operates under, states it handles billions of human and AI interactions a year, works with more than 160 Fortune 500 companies, and supports more than 1,000 clients running AI in production. It reports more than 300 patents and proprietary technologies, holds ISO 42001:2023 certification for AI governance, and has been named a Leader by NelsonHall for AI transformation. For outsourcing buyers evaluating providers in the Philippines, Concentrix Philippines brings the customer support, back-office, and IT outsourcing services listed above, backed by a global organization with established AI governance credentials and experience across regulated industries such as banking, healthcare, and ecommerce.

Connext Global Solutions is an offshore staffing and outsourcing provider with operations in Manila, serving businesses across the United States, Canada, Singapore and Europe. Established in 2014, the company connects small and mid-sized businesses with offshore professionals in finance, healthcare, customer service, IT and marketing, positioning itself as an alternative to setting up a foreign subsidiary. Buyers get access to vetted offshore staff along with the recruiting, facilities and compliance work that normally comes with building an overseas team. The service lineup covers back office support and administrative teams for general business functions, financial services work such as bookkeeping, payroll management, and AP/AR specialists and CPAs, and healthcare support spanning revenue cycle management and patient scheduling. Beyond these core lines, Connext structures its offshore arrangements around workforce models including Employer of Record for payroll, benefits and legal compliance, custom recruiting with sourcing and screening, co-management through country- and function-specific managers, and support for transitioning independent contractors into full-time roles. On the listing, Connext is tagged for fintech, healthcare and logistics, consistent with a client base the company describes as small and mid-sized businesses across North America and Europe seeking offshore finance, healthcare and operational support without managing an entity abroad. Operationally, Connext describes itself as veteran-owned and operated, with leadership spread across five countries and delivery operations in the Philippines, Colombia, Mexico and India. Facilities are presented as SOC 2 Type 2 certified, with IT security and equipment standards built into the offshore setup rather than left to the client to arrange. For companies evaluating an offshore partner in Manila, Connext Global Solutions offers a staffing model that bundles finance, healthcare and back office talent with the compliance and facilities infrastructure needed to run an offshore team.

Cyberbacker gives businesses a direct path to skilled virtual assistants and administrative support, without the overhead of building an in-house team. Based in Manila, the company connects entrepreneurs and growing businesses with dedicated back office staff and customer support professionals who handle the day-to-day work so clients can focus on what matters most. Whether a client needs inbox management, scheduling, data entry, or front-line customer support, the team is equipped to step in quickly and operate as a genuine extension of the business. The outsourcing model keeps costs predictable and scales as client needs change. If you're exploring back office outsourcing or looking for reliable call center Philippines support, Cyberbacker is worth a conversation. Reach out to discuss your requirements and get a quote.

CYX Manpower Service Inc. Operating under the brand 优信国际人力资源, has been a licensed workforce solutions provider in the Philippines since 2014. With more than 3,000 corporate clients, a talent network of over 200,000 professionals, and 4,500+ employees actively managed, the company delivers end-to-end human capital support for enterprises, EPC contractors, and Chinese-funded projects operating nationwide. The company's staffing capabilities span a wide range of disciplines. Engineering workforce deployment covers civil, electrical, mechanical, and ECE engineers, plus QA/QC inspectors, surveyors, safety officers, and site supervisors. For data center and ICT projects, CYX supplies construction engineers, network engineers, UPS and HVAC specialists, and facility technicians equipped for IDC and cloud infrastructure environments. On the BPO and shared services side, the firm places customer service representatives, back-office staff, data entry specialists, and bilingual English-Chinese agents for outsourcing operations that require dual-language capability. Beyond placement, CYX handles the administrative and regulatory work that comes with managing a Philippine workforce. Payroll outsourcing covers computation, payslip administration, bank upload processing, and attendance coordination. HR compliance support addresses SSS, PhilHealth, Pag-IBIG, ECC, 13th month pay, SIL entitlements, and employment documentation under Philippine labor law. For foreign companies building a local presence, CYX also provides company registration, market entry consulting, BIR tax filing, bookkeeping, legal support for contracts and labor disputes, and visa and immigration processing for expatriate personnel. CYX serves clients across engineering, construction, ICT, BPO, logistics, manufacturing, retail, hospitality, and professional services. The firm has a well-established track record with Chinese state-owned enterprises and EPC contractors, where language capability, cultural fluency, and regulatory know-how are as important as sourcing speed. Supporting services such as executive sedan and van rental and long-term fleet leasing complete the operational support structure for project teams and corporate offices. Companies scaling a back-office or customer support operation in the Philippines, deploying engineering teams for infrastructure projects, or entering the Philippine market for the first time will find in CYX a single point of coordination across staffing, HR compliance, and business support. Visit their website or contact the team directly to discuss workforce requirements and request a proposal.

Done Remotely connects businesses with reliable outsourcing talent from Manila, Philippines. Whether you need dedicated customer support agents or back office staff who can hit the ground running, the team is built for companies that want work done right, without the overhead of an in-house hire. Based in one of the BPO Philippines industry's most established cities, Done Remotely offers remote staffing and outsourcing services designed to fit the way modern businesses actually operate. Clients get access to English-proficient professionals in a time zone that works for both Asian and Western markets, at a cost that makes scaling practical. If you're exploring outsourcing options or need a dependable Philippines-based partner for customer support, virtual assistance, or general back office functions, Done Remotely is worth a conversation. Reach out to discuss your requirements and get a quote.

Dynamic Outsource Solutions, Inc. (DOS1) is a Parañaque-based BPO Philippines company with more than two decades of experience managing critical business functions for large corporate clients. Founded on June 6, 2003, DOS1 moved to a fully operational model within its first month and has since grown into a recognized outsourcing partner for some of the Philippines' most prominent private and public sector organizations. For businesses that need a provider with a long operational history and documented quality standards, DOS1 offers a stable, accountable option. The company's service portfolio covers a wide range of outsourced functions: Contact Center Service, Customer Support, Credit and Collections, Sales and Marketing, Events Management, Backroom Services, and System Development and Document Management. This breadth means a client can consolidate multiple business processes under one provider rather than managing several vendors. The addition of system development and document management capabilities also gives DOS1 an edge for clients looking to go beyond traditional call center Philippines arrangements into more technology-integrated solutions. DOS1's client partnerships span some of the largest organizations in the country. Its portfolio includes one of the Philippines' biggest telecommunications companies, major utility providers, national and local government agencies, educational institutions, and leading names in the food industry. These are high-volume, compliance-sensitive environments, which reflects the company's capacity to handle demanding service-level requirements at scale. On the quality and certification side, DOS1 achieved ISO 9000:2001 certification in just its second year of operations, making it the fastest and youngest company within the Lina Group of Companies to reach that milestone. It now operates under ISO 9001:2015 and is actively working toward higher ISO standards. The company also receives consistent recognition from local private organizations, government bodies, and international awarding entities, a pattern that speaks to sustained operational performance rather than a single achievement. DOS1 is currently expanding into northern and southern regions of the Philippines, extending its geographic footprint for clients who need broader domestic coverage. If your business is evaluating back office outsourcing, AI-ready BPO services, or customer support operations in the Philippines, DOS1 brings a combination of institutional experience, certified processes, and a diverse client base that is worth exploring. Reach out to their team to discuss your specific requirements.

E-Precision Pro is a Marikina-based outsourcing provider that helps business owners stop spending their days on administrative work and start spending it on the parts of their business that actually need their attention. Their team takes on the tasks that eat up time, including scheduling, customer calls, inbox management, and digital marketing support, so their clients can step back from the day-to-day and focus on bigger decisions. The services they offer cover the kind of work that tends to slow down founders and executives. Administrative support is a core offering, with staff handling scheduling, meeting coordination, and email correspondence on behalf of clients. They also manage customer outreach calls, handling direct client communication so business owners don't have to. On the digital side, E-Precision Pro operates as a digital marketing outsourcing partner for companies that need consistent online activity without building an in-house team. The clients who work with E-Precision Pro are typically CEOs and business owners who need a capable support team they can trust with real responsibility. Based on client feedback, their engagements often grow over time as clients realize the range of what the team can handle. That flexibility suits growing businesses that don't yet have the infrastructure to staff multiple departments separately. What clients highlight most is the staff's ability to manage multiple responsibilities without losing quality. Reviewers describe the team as well-organized, highly skilled, and genuinely multi-talented. Several clients also note that the staff takes a consultative approach, helping shape how the service fits the client's specific workflow rather than just executing instructions. For businesses evaluating BPO Philippines options, that combination of execution and guidance is not always easy to find in an outsourcing partner. If your business needs support with back office work, customer communications, or digital marketing outsourcing, E-Precision Pro is a practical starting point. Visit their website to get in touch and discuss what your operation needs.

E-TeleConnect, Inc. Is a Philippines-based call center and BPO founded in 2012, operating from Olivarez Business Park in Parañaque City and a second site in Los Baños, Laguna. The company delivers customer support, medical and dental billing, technical support, outbound sales, and back office outsourcing, with a management team carrying decades of hands-on experience in US directory assistance, inbound and outbound sales, and customer care operations. ETC handles the kind of work that quietly costs businesses time and money: insurance claims and follow-ups for healthcare providers, appointment scheduling, data encoding, document management, and accounting. Agents are available around the clock, and the company's facilities are fully redundant, so clients get consistent coverage without gaps. Being part of the Olivarez Group of Companies, which has operated in the Philippines for more than 30 years, adds a layer of institutional stability that smaller independent providers rarely offer. For businesses looking to reduce overhead and build a reliable offshore customer support or back office operation, E-TeleConnect is worth a conversation. Reach out to request a quote or learn more about how ETC can work as an extension of your team.

EPerformax Contact Centers & BPO, known as EPX, is a Philippines-based outsourcing provider that has delivered contact center and business process services since 2002. This listing represents the company's site in Parañaque, part of EPX's wider network of delivery locations across the Philippines. Buyers working with this site gain access to a customer support and back-office operation built around a formal performance-management approach rather than a single point of contact. The Parañaque site provides customer support, inbound call center handling, and technical support for end users, alongside back-office processing. EPX layers customer experience management and performance management on top of these functions, using structured monitoring to track service quality and identify process improvements over time. EPX's client base centers on financial technology, telecommunications, and fintech and lending companies. The company describes long-running relationships with large financial technology and telecommunications organizations, as well as work with fintech and lending marketplace businesses, reflecting a focus on regulated, compliance-sensitive sectors. Operationally, EPX is a WBE-certified diverse supplier and holds PCI, HIPAA, and SOC 2 Type 2 certifications, relevant for clients handling payment or health information. The company applies a Six Sigma-based methodology to performance improvement and trains staff through its own Global Customer Experience and Management Academy. Its Parañaque site sits within a three-location Philippine footprint, which the company positions as giving clients delivery redundancy across sites. For buyers evaluating outsourcing partners in financial services or telecommunications, the Parañaque site combines a long-standing Philippine market presence with a documented set of quality and data-security certifications.