BPO Companies in Manila
63 verified companies in Manila
Metro Manila is the birthplace of the Philippine outsourcing industry and still its largest single market by seat count. From the historic call-center corridors of the City of Manila to the enterprise campuses ringing the capital, it holds the deepest concentration of experienced BPO talent in the country.
Buyers come to Manila for scale and range: voice and non-voice support, healthcare and financial back office, IT outsourcing, and multilingual programs all run here at volume. The capital's universities graduate more outsourcing-ready workers than anywhere else, which is why most global providers anchor their flagship Philippine site in the metro.
The companies below are pulled live from our verified directory and filtered to Manila locations. Open any profile for services, team size, industries served, and contact details.
Conversion Culture AI
Conversion Culture AI is a Manila-based AI marketing and automation agency that helps businesses replace slow, manual processes with systems that capture leads, respond to inquiries, and book calls without adding headcount. Founded by Mayline Manalang, the agency offers a full stack of digital marketing services including Messenger and Instagram automation via ManyChat, Meta Ads management, social media content creation, landing page design, and e-commerce support on Shopee and Lazada. For Philippine businesses that want dependable outsourcing of their digital marketing and customer support operations, Conversion Culture works Clients in automotive, beauty and wellness, food service, and retail have used their automation setups and content systems to cut time spent on repetitive customer support tasks and bring in more qualified inquiries. Their process moves from a business audit through strategy, implementation, and ongoing optimization, so businesses get a back office for digital growth that improves over time rather than stalling after launch. If you are looking for a Philippines outsourcing partner that handles content, lead generation, and customer communication in one place, connect with Conversion Culture AI to request a discovery call.
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CPA Review School of the Philippines
CPA Review School of the Philippines (CPAR) is one of Manila's most trusted institutions for Certified Public Accountant exam preparation. With a 4.7-star rating from 67 reviewers, CPAR has built a strong reputation for producing board-passers who go on to careers in finance, accounting, audit, and the broader business outsourcing sector across the Philippines. The school's programs are designed to bring students from foundational accounting knowledge through to full exam readiness. Finance and accounting professionals trained in the Philippines are in high demand globally, particularly within BPO Philippines operations, shared services centers, and back office outsourcing firms that depend on CPA-certified talent to serve international clients. For companies in the outsourcing and offshoring space looking to understand the talent pipeline, or for individuals building a career in finance-focused BPO roles, CPAR represents a credible starting point. Reach out to the CPAR team directly to learn more about their review programs and intake schedules.
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Cyberbacker
Cyberbacker gives businesses a direct path to skilled virtual assistants and administrative support, without the overhead of building an in-house team. Based in Manila, the company connects entrepreneurs and growing businesses with dedicated back office staff and customer support professionals who handle the day-to-day work so clients can focus on what matters most. Whether a client needs inbox management, scheduling, data entry, or front-line customer support, the team is equipped to step in quickly and operate as a genuine extension of the business. The outsourcing model keeps costs predictable and scales as client needs change. If you're exploring back office outsourcing or looking for reliable call center Philippines support, Cyberbacker is worth a conversation. Reach out to discuss your requirements and get a quote.
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Dan The Technician - Cellphone Repair
Dan The Technician is a Manila-based cellphone repair specialist with a strong track record of hands-on technical service. With a perfect 5-star rating across 18 reviews, the business has built a reputation for reliable, honest repairs on mobile devices. Whether a cracked screen, battery failure, water damage, or software issue, clients get direct access to a skilled technician who diagnoses and fixes problems efficiently. For businesses in the Philippines looking to keep their teams operational, Dan The Technician offers a practical outsourcing option for device maintenance and technical troubleshooting, reducing the internal burden of managing mobile hardware issues. This kind of specialized technical support fits naturally alongside broader BPO Philippines operations where uptime and connectivity matter. If your organization needs dependable cellphone repair or device technical support in Metro Manila, connect with Dan The Technician to discuss your needs or request a service quote.
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Done Remotely
Done Remotely connects businesses with reliable outsourcing talent from Manila, Philippines. Whether you need dedicated customer support agents or back office staff who can hit the ground running, the team is built for companies that want work done right, without the overhead of an in-house hire. Based in one of the BPO Philippines industry's most established cities, Done Remotely offers remote staffing and outsourcing services designed to fit the way modern businesses actually operate. Clients get access to English-proficient professionals in a time zone that works for both Asian and Western markets, at a cost that makes scaling practical. If you're exploring outsourcing options or need a dependable Philippines-based partner for customer support, virtual assistance, or general back office functions, Done Remotely is worth a conversation. Reach out to discuss your requirements and get a quote.
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ELBA Service Center Main
ELBA Service Center is the authorized after-sales and technical service network for ELBA brand appliances in the Philippines. The main hub is located at Bataan St. Sta. Mesa, Manila, with additional centers in San Fernando, Pampanga and Cebu City, giving clients nationwide reach for installation assistance, unit repairs, and warranty processing. The team handles service appointments for a wide range of ELBA products, managing everything from initial installation to diagnosing faults and sourcing replacement parts. Customers submitting warranty claims receive structured support: the center requests proof of purchase, model details, and a clear description of the issue to move requests forward without unnecessary back-and-forth. Provincial coverage is also available through a partner network coordinated from the Manila office. If you need to schedule a service visit, request a spare part, or file a warranty claim, reach the Manila center via Smart (+63908 873 3445) or email at [email protected]. Response times improve when you have your unit model number and purchase documentation ready before you get in touch.
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GGVirtual.Service
GGVirtual. AIService provides reliable virtual support for entrepreneurs, startups, and growing businesses that want to save time and stay organized. We help manage daily administrative tasks, customer communication, scheduling, data entry, research, and other essential operations so business owners can focus on growth and strategy. Our services are designed to improve productivity, reduce workload, and create smoother business processes. By combining professionalism, efficiency, and AI-powered tools, we deliver support that is practical, flexible, and tailored to each client’s needs. Whether you need ongoing assistance or help with specific tasks, GGVirtual. AIService is committed to being a dependable partner that helps your business work smarter and operate more effectively. We strive to stay in communication with our clients. Have a question about our business, or want to see if we match your specific needs? Send us a message, or give us a call. We're always happy to connect with new customers!
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Gigahertz Computer Systems (Service Center)
Gigahertz Computer Systems is a Manila-based technology service center and premium hardware supplier serving businesses and individual clients across the Philippines. Specializing in high-performance laptops, monitors, and peripherals, the company provides reliable sourcing and after-sales technical support for organizations looking to equip their teams with dependable computing infrastructure. For businesses exploring BPO Philippines operations or scaling a call center Philippines setup, having a trusted local technology partner matters. Gigahertz fills that role by offering product curation and technical servicing that supports back office and customer support environments where uptime and hardware reliability are critical. Whether you are outfitting a new outsourcing team or maintaining existing workstations, Gigahertz brings product knowledge and hands-on service to the table. Connect with their Manila team to discuss your organization's hardware and technical support requirements.
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Google Philippines
Google Philippines is based in Manila and forms part of Google's expanding presence across Asia Pacific. The Manila office brings the full weight of Google's technology platform to businesses in the region, covering cloud infrastructure, advertising technology, and enterprise support solutions. Companies across the Philippines and the broader region rely on Google's local team for customer support, technical assistance, and back office coordination. As a recognized name in the BPO Philippines space, Google brings established processes and AI-ready BPO workflows to every engagement. The team works across industries including technology, retail, media, and financial services, making them a versatile outsourcing partner for businesses at any stage. Rated 4.6 by over 400 reviewers, the call center Philippines operations and back office functions of Google's Manila team have earned consistent praise. Reach out to Google Philippines to explore how their capabilities can support your business objectives.
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Helpline Ph Document Processing Service
Philippines Helpline Group has successfully earned the reputation of being the most preferred agency, among the international clientele, through its global presence and a successful track record of serving the clients for over 20 years today. We have an international integrated service portfolio, and a thoroughly developed strategy and policy through our extensive experience and expertise, which is second to none in the industry. Philippines Helpline Group takes pride in enhancing its service portfolio, presence and penetration in various international locations and the client base across the world. We have emerged as the preferred agency that serves as your strategic partner for your individual and corporate motives. Philippines Helpline Group is committed to supporting your individual and corporate requirements, through the international integrated service portfolio that our offices and business associates in various international locations offer. You are requested to express your concerns by leaving a message on your left, to know more about our services and to know what best we can do for you. The Helpline Group is spreading its wings through its presence in various international locations, and additions to its service portfolio from time to time. We are proud of our close association with hundreds of corporate clients for providing them with a variety of strategic solutions at various levels. Meanwhile, we also continue with our efforts to assist our expatriate clients to resolve their individual and cross-border issues. Through our extensive experience and expertise, we have gained the lead in the wide-ranging sectors of operation, and we work on our ambitious plans to retain the second to none position in the industry. The Helpline Group has offices and service providers across the world including the Philippines, Middle East, USA, Canada, European region and India. Thus, we manage to provide a comprehensive service portfolio in an internationally integrated manner. We prioritize customer satisfaction and what according to the effective system we have developed to offer a variety of business solutions and expatriate requirements. Therefore we ensure an extreme level of quality, reliability and time-bound delivery of every service to every client.
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Helpware Philippines
Each division brings deep, sector-specific expertise, working seamlessly together to deliver tailored, AI-enabled BPM solutions. Guided by our core values, we transform ideas into measurable business outcomes… fast. Helpware is built to help the world’s most innovative brands scale faster, smarter, and more sustainably. We combine the precision of AI-enabled BPM with the dedication of top-tier teams to deliver measurable results across customer experience, technology, and growth marketing. Our approach is simple: the right people, the right process, powered by the right technology, working seamlessly to transform your business. People are the heart of our story. We believe in them, invest in their growth, and build teams that deliver. Fueled by a startup spirit and a bold vision to empower customer interactions across the globe, founders Andy Steuer, Alex Tereshchenko, and Thomas Cornelius fire the engines for the first time. Mission clear. Let’s race. The first corner is smooth, We land our first client and open the Kyiv delivery center. It’s the beginning of long-term, strategic partnerships powered by exceptional performance. Punching the accelerator, we enter the Philippines circuit, a global BPO powerhouse. Manila becomes a key locale on the track to global delivery, bringing in top-tier talent.
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IBM Philippines
"We achieved 100% refactored code. Everything I thought would be a problem, Bob solved.", APIS IT "Vault has … lowered how much effort it takes to meet regulatory compliance goals and reduced our risk of both a breach and unplanned downtime.", NORD/LB IBM brings together software, consulting and infrastructure to help clients solve the business challenges that matter most. Our platforms embed AI into core systems and workflows, improve the economics of real work and scale securely across hybrid cloud environments. We deploy solutions inside IBM before we bring them to clients, so what we deliver is not just designed, but proven. For over a century, IBM has been at the forefront of technological innovation. Beginning in the earliest days of computing, IBM has blended intelligence, innovation and science to improve business, society and the human experience. Learn more about our rich history IBM’s roots trace back to Herman Hollerith’s 1896 invention of the tabulating machine, revolutionizing data processing for the 1890 US Census. In 1911, IBM was founded as the Computing-Tabulating-Recording Company, later renamed IBM in 1924. Key innovations followed, such as the 1928 introduction of the 80-column punched card, which became a global data standard. IBM introduced the electric accounting machine in 1929. By 1935, it supported Social Security with record-keeping systems. During World War II, IBM aided military operations with punch card technology and in 1945, it founded the Watson Scientific Computing Lab, marking a significant step toward modern computing.
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Where Manila's BPO companies operate
Outsourcing to Manila: common questions
What buyers ask most when comparing BPO companies in Manila.
01Why is Manila the largest outsourcing market in the Philippines?
Metro Manila is the birthplace of the Philippine outsourcing industry and still its largest single market by seat count. It holds the deepest concentration of experienced BPO talent in the country, and the capital's universities graduate more outsourcing-ready workers than anywhere else.
02What services can I outsource to Manila?
Voice and non-voice support, healthcare and financial back office, IT outsourcing, and multilingual programs all run here at volume. Most global providers anchor their flagship Philippine site in the metro, so scale and range are Manila's core strengths.
03Should I pick Manila or a provincial hub like Cebu or Davao?
Choose Manila when you need scale, specialised roles, or multilingual coverage that only the deepest talent market can staff. Provincial hubs like Cebu, Davao, and Iloilo trade some of that depth for lower costs and lower attrition, which suits stable long-running programs.
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