Global Strategic Business Process Solutions

Global Strategic Business Process Solutions is a business process outsourcing company with an operations center in Mandaluyong City, Metro Manila. Founded in 2006 and led by a US-based executive management team, the company builds outsourced back office and support functions for companies in the United States and abroad, offering customer support, back office processing, virtual assistant staffing, administrative support, data entry, and general business process outsourcing services.

Beyond its core support services, Global Strategic runs dedicated teams for accounting and bookkeeping, including payroll accounting, financial statement preparation, tax services, accounts payable bookkeeping, and QuickBooks-based account maintenance. Additional service lines cover call center operations, dental support, digital marketing (social media marketing and graphic design), information technology, and legal and business support services such as document imaging and merging, client system management, and bankruptcy support.

A significant share of the company's work is built around the real estate and mortgage industries: services include Broker's Price Opinion (BPO) processing, REO billing and reimbursement, REO administrative solutions, mortgage servicing solutions, and property management support. Global Strategic also provides medical process support, recruitment and staffing assistance, and title review services, reflecting a client base that spans property managers, real estate and mortgage servicing companies, legal practices, and medical and dental providers.

Global Strategic operates from multiple delivery sites in the Philippines, including two locations in Mandaluyong City, a site in Clark Freeport Zone, Pampanga, and centers in Bacolod City, Victorias City, and Cebu City in the Visayas, alongside a US office in Burlington, North Carolina, and an operation in Panama City, Panama. The company holds ISO 27001:2022 certification and states compliance with PCI DSS and HIPAA-HITECH requirements, along with SOC 2 Type 2 certification, for handling client data across these services.

For companies looking to move accounting, real estate, legal, IT, or customer-facing functions offshore, Global Strategic Business Process Solutions offers a Philippine-based team supported by additional operations in Panama and the United States.