BPO Companies in Mandaluyong

Teleperformance (TP) has been operating in the Philippines since 1996, building a long track record as a preferred offshore outsourcing partner for major global brands. From its EDSA Greenfield site in Mandaluyong City, the company delivers customer support, technical support, customer acquisition, and advanced digital business services across a broad range of industries. TP's approach to BPO Philippines centers on pairing intelligent automation and AI-driven analytics with genuine human engagement. Their teams apply machine learning to accelerate contact resolution while using speech, text, and interaction analytics to turn raw customer data into actionable insight. For more complex or sensitive issues, trained agents handle what automation alone cannot, keeping interactions consistent and personal. Connect with their Mandaluyong team to discuss your requirements and request a quote.

Ultim8 Outsource Solutions (U8OS) is a Philippines-based offshore staffing company that partners with small and medium-sized businesses to build dedicated remote teams in the Philippines. Rather than offering a generic call center model, U8OS works closely with each client to identify specific business goals and then assembles the right people to meet them, covering customer support, lead generation, digital marketing, IT and software development, design, content management, finance, and back office processing. Teams can start with a single staff member and grow to over 100, scaling up or down as your business demands shift. Staff can operate from home or in an office, so you get flexibility without sacrificing performance. The focus throughout is on measurable improvements in quality and output, not just filling seats. For businesses exploring BPO Philippines options, U8OS provides a direct route to building a cost-effective, skill-oriented offshore team without the complexity of setting one up independently. Reach out to discuss your requirements and request a quote.

As a BPO, our mission is to help organize our clients’ businesses so they can grow successfully. Each and every client is provided with individualized business plans to reach client goals. We believe that our success can only be measured by the success of the companies we work with. At Vector Outsourcing, we specialize in helping healthcare providers optimize their services and improve patient outcomes. We offer a wide range of outsourcing solutions designed to streamline operations, reduce costs, and enhance the quality of care. We enhance our client’s businesses through a committed workforce, who provides valuable experience with projects and limited turnover. We offer clients delivery models that are tailored to their needs using a blend of both on-shore and off-shore staffing. Reducing operational costs is the primary concern of the majority of businesses that explore the possibilities of outsourcing. Our knowledgeable and competent staff provide results for our clients so they achieve their business goals, while being cost efficient. We offer expertise in operational processes because technology and data are only valuable when they are used to their full potential. Back office process automation, operations engineering, technology, and analytics are used efficiently to bring true advantages to our clients’ business. At Vector Outsourcing, we believe in transparency and giving individuals the tools to become leaders. We are an equal opportunity employer, who want people to grow and succeed within the company and hope you will join our team today.

Virtual Call Center Professionals (VCCP), operating under the LossMitHelp brand, is a Philippines-based BPO and call center with over 25 years of specialized experience in U. S. Legal and real estate support. Based in Mandaluyong City, the firm offers outsourcing solutions built specifically for law firms and real estate agencies handling compliance-sensitive, high-stakes casework. Core services include white-labeled debt settlement processing, pre-foreclosure case management, short sale administrative support, student loan dispute and negotiation, and litigation intake with demand drafting. Agents are trained in U. S. Regulatory frameworks and handle creditor follow-ups, hardship letter preparation, document collection, and lender negotiations, all at a fixed $65 per case per month, keeping overhead predictable for partner firms. For legal and real estate professionals looking for a back-office outsourcing partner that understands the detail and compliance demands of their industry, VCCP delivers the depth of a seasoned call center Philippines operation applied to your specific practice area. Contact the team to request a quote or discuss how VCCP can integrate into your existing caseload workflow.

VoiceTeam Philippines is a call center and customer support BPO based in Mandaluyong City, built for companies that need agents who actually sound like they belong in the conversation. Their teams go beyond standard language training, developing fluency in U. S. Regional dialects, pop culture, and customer behavior so that every interaction feels natural to the person on the other end of the line. The results are measurable: clients have reported more than 45% reductions in escalations, a direct outcome of how VoiceTeam approaches each call with active listening and genuine problem-solving rather than scripted deflection. When demand spikes, they scale quickly without making clients wait, which makes them a practical outsourcing choice for seasonal surges or companies in a growth phase. On the compliance side, VoiceTeam holds SOC2, HIPAA, and COPC certifications, giving regulated industries the confidence to outsource without compromising on data security or operational transparency. If you need a customer support partner in the Philippines that fits cleanly into your existing tech stack, VoiceTeam is worth a conversation. Contact them to request a quote.