BPO Companies in Makati

IDO Consultancy and Business Support Inc. Gives businesses a reliable way to hand off their accounting, tax, payroll, and compliance work to a professional team based in Makati City. The firm handles the financial and administrative functions that companies need to run properly but often struggle to staff in-house, making it a practical choice for organizations looking to reduce overhead while keeping their books accurate and their filings on time. The service range covers the full accounting cycle. IDO manages day-to-day bookkeeping, account reconciliation, and year-end closing, producing financial statements that conform to current accounting standards. Tax compliance includes preparation and payment of all required filings, so clients avoid missed deadlines and the associated penalties. Payroll services cover compensation processing and statutory deductions in full compliance with Philippine labor and tax law. Internal audit is available as an independent engagement for companies that want a rigorous review of their financial controls. On the registration and compliance side, IDO assists with DTI and SEC filings, BIR registration, LGU permits, and government-mandated requirements including SSS, PhilHealth, Pag-IBIG, and DOLE obligations. The firm also handles specialized compliance items such as PCAB and PhilGEPS registration, import license assistance, and tax clearance processing. IDO serves a wide range of clients: micro and small to medium enterprises, self-employed professionals, partnerships, and both domestic and foreign corporations. That client mix points to a firm comfortable working across different business structures and at different stages of growth. Foreign companies entering the Philippine market or managing local entities will find the compliance support particularly useful, since navigating local regulatory requirements is one of the more time-consuming parts of operating here. For accounting, IDO uses Xero, which means clients can view their financial records and reports remotely without waiting for manual updates. The firm describes its scope as covering both local and global scale, which is relevant for international businesses that need Philippine-compliant reporting alongside financial information that headquarters can act on. Administrative and HR management support is also available for clients who want broader back office coverage beyond pure finance and compliance. If your company is considering BPO Philippines options for accounting, outsourcing tax compliance, or offloading payroll to a specialist team, IDO is worth a direct conversation. Visit ido-consultancy.com to request a quote or speak with their team about your specific requirements.

Infosys BPM Philippines has been running end-to-end business process outsourcing operations from the Philippines since 2007. With over 4,600 professionals across four delivery centers in BGC Taguig, Alabang, and Clark Pampanga, the company manages complex, high-volume processes for clients in healthcare, financial services, retail, manufacturing, and communications. The service portfolio covers customer support, finance and accounting, legal process management, HR operations, service desk, sourcing and procurement, and sales fulfillment. Infosys BPM Philippines holds recognized Centers of Excellence in Customer Service and Service Desk, making it a strong choice for both front-office and back-office outsourcing at scale. The company is ISO 27001 and ISO 27701 certified and has earned Great Place to Work certification for two consecutive years. For global companies looking for a proven BPO Philippines partner with depth across industries, Infosys BPM Philippines brings structure and consistency to large-scale outsourcing. Reach out to their team to discuss how their call center Philippines operations can fit your needs.

Innovior is a consulting-led transformation partner based in Makati City, Philippines, helping enterprise organisations move from strategic intent to real operational outcomes. As part of the Probe Group, the firm combines the scale, security, and commercial flexibility of a large enterprise with the tightly integrated, hands-on approach of a focused consultancy. For businesses exploring outsourcing in the Philippines or looking for an AI-ready BPO partner, Innovior offers something distinct: every solution is designed, implemented, and continuously optimised, rather than delivered as a roadmap and left for the client to execute alone. The service portfolio covers six integrated capability areas. Advisory and consulting services work alongside leadership teams to diagnose bottlenecks, define measurable outcomes, and build roadmaps that are executable from the start. Intelligent Automation and Agentic AI solutions eliminate manual processing burdens and compress cycle times across the enterprise. Data, Analytics, and AI practices establish trusted data foundations and apply AI to improve decision-making, not just reporting. As a trusted Salesforce partner, Innovior optimises CRM investments to streamline workflows and deepen customer engagement. CX Enhancement applies human-centered design to customer journeys, resolving friction and improving cost-to-serve alongside CSAT metrics. Managed Services and BPO, delivered through a partnership with Probe CX, provide end-to-end back-office process management at enterprise scale. Innovior focuses on sectors where operational complexity and regulatory pressure are highest. Industries served include financial services and banking, healthcare, telecommunications, energy and mining, aged care and NDIS, higher education, facilities management, and utilities. In healthcare, the firm's intelligent automation solutions are already in use by approximately 30% of Victoria's hospitals to streamline clinical workflows. Across all sectors, Innovior takes a technology-agnostic approach, drawing on partnerships with Microsoft, Salesforce, and Snowflake to select the right tools for each client's specific context. For enterprise clients evaluating call center Philippines options, customer support outsourcing, or back-office managed services, Innovior's position within Probe Group provides access to enterprise-grade security and flexible commercial models while preserving the close client collaboration typical of a specialist consultancy. The Managed Services and BPO offering through Probe CX means organisations can source both strategic guidance and operational delivery from a single partner, with continuous improvement built into the engagement model from day one. Organisations ready to turn their digital objectives into measurable operational change can connect with Innovior's consulting team to discuss requirements and explore what transformation looks like in practice.

Integrated Globaltech is a Makati City BPO Philippines provider with a single, deliberate focus: accounting and bookkeeping outsourcing. The company does not spread itself across dozens of service lines. It works in one discipline, which means it understands the type of accounting staff businesses and accounting firms actually need, and it knows how to manage that staff to a high standard of output. Clients access qualified accounting and bookkeeping professionals at rates starting from $10 AUD per hour. Integrated Globaltech takes an active role in overseeing the staff it places, so the managed back office runs without requiring constant client-side supervision. That model suits businesses looking to reduce overhead without losing control of quality. If your firm needs reliable accounting outsourcing support in the Philippines, Integrated Globaltech is worth a conversation. Fill out the contact form on their website or send an email to discuss your specific requirements and get a quote.

Integreon Managed Solutions brings specialized legal operations support to clients through its Philippines-based operations, combining domain expertise with structured delivery and AI-enabled workflows. For organizations that need their legal functions to run more efficiently without sacrificing quality or control, Integreon offers a focused alternative to generalist outsourcing. The company's core offering is legal operations support, a field that demands both subject matter knowledge and consistent, process-driven execution. Integreon approaches this through disciplined delivery methods and workflows that incorporate AI to improve throughput and accuracy. The result is an outsourcing model built specifically for legal and compliance-intensive work, not adapted from a generic back-office template. Integreon's clients are typically organizations with substantial legal workloads, whether corporate legal departments, professional services firms, or enterprises where legal operations are a meaningful part of how the business functions. The emphasis on helping clients achieve better business outcomes and scale with confidence points to buyers who see legal operations not as a cost center to be minimized but as a function that, when well-managed, affects risk, speed, and performance. Being based in Makati City places Integreon within one of the Philippines' most developed business districts, close to the talent and infrastructure that has made BPO Philippines a trusted destination for high-value outsourced work. The Philippines is particularly strong for knowledge-intensive outsourcing given its legal and professional services workforce, and Integreon's model is designed to take advantage of that foundation. The company's AI-ready approach also reflects where enterprise legal operations is heading, with more clients expecting their outsourcing partners to bring technology to the delivery model rather than just labor. For organizations evaluating outsourcing options for legal operations or managed services support, Integreon is worth a direct conversation. Visit their website to learn more about how their delivery model could fit your organization's needs.

Interasia Outsource, Incorporated is a Philippines-based outsourcing company headquartered in Makati City, one of the country's most established hubs for BPO operations. The company provides customer support, back office processing, and a range of outsourcing services to businesses that want reliable offshore capacity without the cost and complexity of building in-house teams. The Philippines has long attracted companies seeking skilled, English-proficient professionals at competitive rates, and Makati City places Interasia Outsource at the center of that ecosystem. The company supports clients across customer-facing and administrative functions, working as an extension of their operations rather than a distant vendor. For organizations evaluating AI-ready BPO options or scaling their call center Philippines footprint, the local talent pool and infrastructure here offer real advantages. The firm carries a 4.3 rating from more than 80 client reviews, which reflects a track record of consistent service delivery. If you are exploring outsourcing partners or need to expand back office capacity, reach out to Interasia Outsource to discuss your requirements and request a quote.

IScale Solutions is an outsourcing provider based in Makati City that has operated since 2012, connecting businesses in the United States, United Kingdom, Canada, Australia and French-speaking markets with staff and delivery teams in the Philippines, Vietnam and Madagascar. Buyers working with iScale get a single partner for staff augmentation, IT outsourcing, business process outsourcing and employer of record services, rather than needing separate vendors for hiring, compliance and day-to-day delivery. The core offering covers staff augmentation for adding professionals to an existing team, business process outsourcing for handling entire workflows from start to finish, IT outsourcing for specialized technical roles such as software development and network security, and employer of record services that manage employment compliance and administration for staff hired outside a client's home country. Each engagement is built around recruitment, administrative management, payslips management, performance management and delivery management, with backup support included. Recruitment and talent acquisition, payroll and HR administration, and managed project delivery extend this into a single provider handling both people and process for a client's outsourced operations. Clients described on iScale's own site are enterprises based in the United States, United Kingdom, Canada and Australia, along with businesses in French-speaking countries that need French-language capacity. The company positions its staff augmentation and IT outsourcing work as an extension of a client's existing team, with outsourced staff integrated into a client's own projects and workflows rather than operating as a fully separate function. Delivery is spread across three locations. The Philippines site, which includes this Makati City location, supplies English-language business process outsourcing capacity built on the country's established BPO industry. Vietnam adds a separate talent pool for outsourced technical and support roles, and Madagascar contributes a multilingual workforce aimed at French-speaking clients. IScale has run this multi-country model since 2012. For companies comparing outsourcing partners in Makati City, iScale Solutions combines staff augmentation, business process outsourcing, IT outsourcing and employer of record services under one provider, with delivery capacity spanning the Philippines, Vietnam and Madagascar.

KMC Solutions is a leading Employer of Record and offshore outsourcing provider operating across the Philippines and Colombia. With over 16 years building and running global teams in Metro-Manila, Clark, Cebu, Bogota, and Medellin, KMC gives high-growth companies a direct path to offshore expansion without the cost or complexity of setting up a local entity. Under one contract, KMC manages recruitment, HR, payroll, compliance, office infrastructure, and employee housing, making it a full-service BPO Philippines partner. High-profile technology companies, including Zoom, Okta, Airbnb, Asana, and eBay, have chosen KMC to build their offshore teams, drawn by the company's operational depth and people-first approach to long-term retention. Whether your business needs customer support capacity, back office functions, or a fully managed remote team, KMC provides the local expertise and infrastructure to get teams productive from day one. Connect with the KMC team to explore how outsourcing to the Philippines or Colombia can work for your growth plans.

LeTS Shared Services is a Philippines-based outsourcing provider that gives growing businesses access to dedicated talent and fully managed departments in sales, marketing, and HR. Operating out of Makati City and working with SMEs across four markets, they address a gap many founders know well: the business needs senior-level functions running properly, but full-time salaries for a Sales Manager, Head of Marketing, or HR Director are out of reach at this stage of growth. Their model runs on three service tiers. Remote Talent as a Service matches clients with a specialist from their Philippines resource pool, covering roles like virtual assistant, lead generation specialist, e-commerce operator, project manager, and digital marketer. Clients choose from two or three candidates, and the support does not stop at placement. Every team member is coached weekly, keeping performance consistent without the client having to manage the person directly. Managed Departments as a Service takes things further. LeTS builds and runs a complete department in sales, marketing, or HR, with a manager accountable to your targets, a team working toward them, and regular reporting so you stay across progress. This model suits revenue-focused companies that want their sales and marketing functions aligned around a single commercial goal, not running in separate directions. The third offering is Process, Technology and AI Transformation. It covers everything in the managed department model, plus a full audit of existing processes and tools, identification of inefficiencies, and implementation of the right frameworks and AI automation to address them. The scope runs end to end: analysis, design, implementation, and ongoing management. For businesses looking to modernise their back office and commercial operations, this tier positions LeTS The team is based in the Philippines, English-proficient, and bilingual across several international languages. Across all three models, the approach is built on shared accountability for outcomes, not simply providing access to a resource. For founders and business unit heads weighing outsourcing options, LeTS offers a free 30-minute call with no commitment, followed by a written recommendation.

Lewis Glanz Consulting connects businesses with the right people while taking care of the operational side of employment. Founded in June 2015 in Manila, this British/Filipino firm has grown to more than 500 employees and works with clients ranging from Fortune 500 corporations to early-stage startups. Their core offering is straightforward: find the talent, manage the paperwork, and let clients focus on the work that actually grows the business. Their services cover the full recruitment and outsourcing lifecycle. On the hiring side, they offer retained executive search, contingent search for urgent or niche roles, and Recruitment Process Outsourcing, where their recruiters work as an embedded function inside a client's organization. For companies that need staff in the Philippines without setting up a local entity, Lewis Glanz provides employer of record and outsourcing arrangements that can reduce employment costs by up to 70%. They also handle payroll, taxes, and benefits administration, and operate Konex, a free job board for both candidates and hiring companies. Staff augmentation fills the gap for organizations that need a specific skill on a temporary basis. Their IT practice covers web development, mobile applications, cybersecurity, and infrastructure roles. A dedicated BPO Philippines practice handles volume hiring for customer support, technical support, and inbound and outbound sales positions. For multinationals, they offer multilingual recruitment, sourcing candidates who can work across languages and placing them through both contingent search and RPO arrangements. Industries served include information technology, tech startups, BPO, and real estate, with an overseas partner network that gives international clients access to a global candidate pipeline. Client feedback highlights measurable results in Philippine market entry, platform growth, and building offshore teams that function as genuine extensions of the parent organization. Companies looking to hire in the Philippines or reduce operational costs through outsourcing are welcome to reach out to the Lewis Glanz team directly, or post a vacancy on the Konex job board to get things moving.

LGK Solutions Philippines is a licensed BPO provider based in Rockwell Center, Makati City, serving clients across the USA, Canada, Australia, and the UK. The company runs two locations: a sales and administration office in Makati and a full operations center in Batangas City, 90 kilometers south of Manila, giving clients Metro Manila-level management with a cost-efficient delivery base. Their service mix covers both voice and non-voice outsourcing. On the call center side, they provide inbound customer support, outbound telemarketing, appointment setting, and 24/7 live agent coverage. For back-office work, their teams handle data entry, data research, email support, CRM management, virtual assistant tasks, and ticketing systems. IT services round out the portfolio, with attention to system security, infrastructure uptime, and technical support. For businesses ready to move work offshore without the usual headaches, LGK Solutions offers a single-vendor answer across customer support, back office, and IT outsourcing. Get in touch to discuss your requirements or request a quote.

Lingaro Group builds data-driven, AI-augmented solutions for businesses that need more from their analytics function than standard reporting. Operating out of Makati City in the Philippines, the company positions itself as a specialist delivery partner for organizations ready to outsource complex data work to a team with genuine technical depth. Whether the goal is improving commercial performance, rationalizing supply chain costs, or meeting sustainability reporting obligations, Lingaro brings analytics and AI engineering capabilities to each challenge. The service portfolio spans several distinct areas. Marketing and commercial analytics covers media effectiveness measurement, revenue growth management, sales channel execution, and omnichannel commerce content automation. For supply chain clients, Lingaro delivers demand sensing and forecasting, manufacturing and operations intelligence, inventory optimization, warehouse automation support, and logistics cost analysis. Sustainability and compliance work includes product lifecycle assessments, decarbonization modeling, and regulatory-grade reporting and risk management. Beyond these domain practices, the firm operates a dedicated AI and GenAI practice focused on building custom machine learning models and automation tools. Their data consulting team helps clients develop data strategy, governance frameworks, and architecture design. Technology consulting and advisory engagements produce digital transformation guidance and technology roadmaps for leadership teams. Lingaro also runs Alchemy, an internal creative agency that applies data to brand analysis and campaign optimization, alongside learning technology programs designed to improve user adoption of new analytics platforms. The managed services and 24/7 support offer is what places Lingaro firmly in the outsourcing market. Rather than delivering projects and stepping back, the firm can run ongoing analytics operations for clients who prefer to outsource the function entirely. For BPO Philippines buyers looking for a back-office partner with genuine AI and data science capacity, this operating model stands out. Self-service analytics and advanced data visualization round out the delivery mix, giving client-side teams direct access to insights without continuous dependency on external analysts. If your organization is evaluating AI-ready BPO partners in the Philippines for analytics, intelligent operations, or AI development, Lingaro's combination of domain expertise and managed delivery is worth a conversation. Reach out through their website to discuss your data and AI priorities.