BPO Companies in Makati

EPS Philippines connects businesses with the professional talent they need to grow, placing candidates across IT, technology, and corporate functions through a recruitment process that is transparent, structured, and handled by certified recruiters from start to finish. With regional headquarters in Singapore and an established presence in the Philippines, EPS brings an international perspective to local hiring, making it a practical partner for companies entering or expanding in the Philippine market. The firm's core offering covers IT recruitment, executive search, headhunting, and general staffing solutions. Each engagement is managed by experienced business consultants and recruiters who take the time to understand what a client actually needs, rather than pushing candidates from a generic pool. EPS maintains an internal database of 200,000 candidate resumes, giving clients faster access to pre-screened professionals without the delays that come with starting a search from scratch. EPS works closely with multinational companies and regional businesses that are building or scaling teams in the Philippines, including organizations setting up new offices in the country. The client testimonial on their site is from a company in that exact situation, citing EPS's attentiveness and quality of candidates as critical to getting their Philippine operations off the ground. This kind of work, supporting businesses through the complexity of local hiring, is where EPS consistently delivers. What distinguishes EPS operationally is the combination of regional reach and a personalized approach. The Singapore headquarters gives the firm visibility into cross-border talent flows across Southeast Asia, which matters for companies sourcing senior or specialized roles. Recruiters are described as certified professionals, and the firm emphasizes on-time delivery and results as non-negotiable standards, not marketing language. For companies exploring outsourcing in the Philippines, building a BPO Philippines team, or simply hiring locally without a dedicated HR function, EPS offers a practical way to move quickly without cutting corners on candidate quality. Reach out through their website to begin a talent search or discuss your staffing requirements.

Exceture IT Solutions is a technology services company based in Makati City, Philippines, focused on one core idea: businesses should be able to access high-quality software development and IT expertise without building those capabilities entirely from scratch in-house. For companies looking to outsource technical work to a skilled team in the Philippines, Exceture offers a direct route to custom software, Salesforce customization, and strategic IT consulting delivered by specialists who treat each engagement as a long-term partnership. The company's primary service lines span the full range of modern IT needs. Custom software development is built around Python, producing applications designed to grow with a business rather than create new constraints down the road. Apex programming covers Salesforce customization at the platform level, enabling the kind of precise configurations that standard CRM deployments cannot achieve. IT consulting gives clients structured access to expert perspective on system modernization, cybersecurity planning, and technology strategy, without the commitment of a permanent senior hire. Beyond client-facing services, Exceture has developed a set of proprietary products that address specific operational gaps. EXCEFY brings cloud service management under a single platform, giving organizations clearer visibility and tighter control over their cloud environments. LEADERSPHERE delivers 360-degree leadership assessments for executives and their teams. EXCECATALOG functions as a one-stop procurement and marketplace solution for businesses that want to streamline purchasing. These products reflect a company that thinks past the immediate project and toward the operational challenges clients face month over month. The businesses Exceture is positioned to serve include organizations at different points in their digital maturity, from companies modernizing legacy infrastructure to teams building new products from the ground up. Whether the engagement is a defined software build, an ongoing IT outsourcing arrangement, or a cloud environment review, the Makati City team can scope the work and tailor an approach to fit. For businesses evaluating outsourcing options in the Philippines, Exceture offers a technically focused alternative to larger generalist providers. Engagements stay direct and communication stays clear. To discuss a specific project or request a consultation, reaching out through the Exceture website is the fastest way to get started.

FastTrack Data Solutions, formerly known as Fasttrack Analytics, has been helping Philippine businesses turn complex data into clear, actionable intelligence for over a decade. Operating as a registered service of OGIS Philippines and headquartered at the Insular Life Building on Ayala Avenue in Makati City, the company has established itself as one of the country's more experienced providers of comprehensive data management and analytics services. Their service portfolio spans three main areas. Data management covers integration, governance, warehousing, and lakehouse architecture, forming the foundational layer that ensures data is properly consolidated and governed before analysis begins. The analysis and infrastructure side includes data migration, visualization, business analytics, cloud solutions, and machine learning and AI implementations. The third area, expertise and support, includes knowledge transfer, skills augmentation, project management, and ongoing support services. This combination of delivery and capability-building makes them a practical option for organizations looking to outsource specific data functions while also developing stronger internal teams over time. Clients span retail and distribution, oil and gas, manufacturing, and banking industries across the Philippines. These sectors generate large, complex data estates that require solid architecture before meaningful intelligence can be extracted. FastTrack's emphasis on Big Data infrastructure and its stated focus on understanding each client's specific goals reflects the practical demands of these industries. Platform depth covers AWS Analytics, Microsoft Fabric, Cloudera, and Tableau, meaning clients are not restricted to a single vendor stack. The team brings specialist experience in data lakehouse architecture, data engineering, AI, and machine learning. Beyond Makati, FastTrack maintains offices in BGC (Taguig), Cebu City, and Davao City, providing coverage across the Philippines' major business centers. For companies evaluating data analytics outsourcing partnerships in the Philippines, FastTrack Data Solutions covers the full range from foundational infrastructure to advanced AI-driven analysis. Get in touch with their team to discuss your data requirements or arrange a consultation.

Filta is an outsourcing and offshore staffing provider founded in 2016, with a delivery operation based in Makati City, Philippines. The company builds dedicated offshore teams assigned to a single client's operation, rather than routing work through a shared pool, and its current team size at this location falls in the 201-500 range. Buyers working with Filta get staff embedded in their account structure, covering customer support, back office processing, technical support, digital marketing, finance and accounting, and data entry. On the service side, Filta's customer support and technical support staff handle day-to-day client-facing queries, while back office and data entry teams manage the processing work behind those front-line functions. Its digital marketing capability extends to media buying, account management, and creative work, positioned to sit inside a client's existing marketing operation rather than run as a separate agency. Finance and accounting rounds out the offering for clients that want that function handled offshore alongside support and marketing work. Filta's client base spans ecommerce, SaaS, travel, and logistics companies. Within these sectors, the company has described work with Shopify-platform agencies scaling client accounts, SaaS businesses building out customer and technical support at volume, digital and media agencies assembling account management and creative teams, and retail and ecommerce brands handling higher volumes of customer inquiries. Operationally, Filta delivers from the Philippines and Colombia, with its head office in Brisbane, Australia. The company states it is compliant with EU GDPR, overseen by an in-house Data Protection Officer, and follows ISO security guidelines, with governance backed by DPB and BBI. It runs on an Employer of Record model, citing more than 5,000 EOR team members working across over 800 partner organizations. Filta has been recognized in the Outsource Accelerator OA500 Global Outsourcing Index and named among the top outsourcing organizations in the Philippines and Colombia by Outsource Accelerator. For ecommerce, SaaS, travel, or logistics companies building an offshore team in the Philippines, Filta's Makati City operation combines the six listed service lines with a data-security governance structure already in place.

Access skilled staff from a leading recruitment company in the Philippines and outsourcing company in Australia. We provide seamless business process outsourcing (BPO), legal process outsourcing (LPO) and knowledge process outsourcing (KPO) solutions, empowering your business to thrive. Top-tier remote professionals are now within your reach. Access an exceptional, high-value workforce with Flat Planet, a trusted outsourcing company in Australia and Philippines recruitment agency. Nearly 16 years into our journey, we are more committed than ever to helping ambitious growth companies succeed. We help businesses outsource to skilled Filipino professionals worldwide. Flat Planet offers an unparalleled, competitive advantage, giving you access to Southeast Asia’s highly skilled and economical talent market. Through our proven recruitment and workforce model, you can multiply your output, scale faster and focus on what matters most. Our Knowledge Process Outsourcing (KPO) services provide highly skilled experts who bring immediate value and productivity enhancements. We also offer Business Process Outsourcing (BPO) solutions for essential back office functions including Gain access to high performing talent from executives to technical experts, while competitors struggle with domestic recruitment. With Flat Planet you connect with experienced professionals. Through a trusted Philippines recruitment and outsourcing partner.

Our humble beginnings started from our goal of addressing Australia’s skills shortage and business growth challenges. From there, we built a company that has since evolved into one of the premier IT software enterprises, delivering high-quality and innovative solutions to the Australian market. Today, Flexisource IT is not just an IT Outsourcing company in the Philippines. We specialise in understanding the unique needs and challenges faced by Australian businesses. Our IT Staff Augmentation services are exclusively focused on serving Australian clients, understanding their local market to meet their specific requirements, and delivering tailored solutions. Flexisource IT is your gateway to top-calibre and fully managed IT teams, dedicated to serving Australian businesses. We serve as the bridge between companies and top-tier IT talents from the Philippines. We provide you with full-time employees who are available to work exclusively for your organisation. Ensure a reliable, lasting partnership exceeding immediate needs. No lock-ins, no strings attached, no long-term contracts, and all-inclusive terms. You have the flexibility to opt-out or exit at any time you want! As one of the top IT outsourcing providers in the Philippines, we strive to bridge the gap between your idea and business goals. Using our knowledge and technology, we have created hundreds of products that have addressed a specific need in Australia.

Foundever Philippines - Makati is the Makati City site of Foundever, a global customer experience (CX) company that manages customer support, technical support and back-office operations for brands across a wide range of industries. Buyers working with this location get a large-scale operation, with a team of 1,000 or more staff, backed by Foundever's broader network of CX delivery centers and technology. The Makati site handles customer support and technical support as core services, alongside back office work and multilingual support for clients who need coverage in more than one language. On the technology side, the listing includes AI-powered CX solutions, drawing on Foundever's wider portfolio of conversational AI, generative AI, a unified agent desktop, contact center as a service, and intelligent automation. Customer experience consulting is also offered, covering CX strategy and design, CX analytics, omnichannel CX, self-service and social media CX for clients looking to plan or improve their support operations rather than simply staff them. Foundever's corporate materials describe work across banking and financial services, crypto and web3, government, healthcare, insurance, manufacturing, media, retail and e-commerce, technology, telecoms, travel and hospitality, and utilities, along with a category the company calls disruptors. This spread points to a provider built for both established enterprises and newer, fast-moving brands rather than a single vertical. As part of the global Foundever network, this location draws on a company that operates in 45 delivery countries, employs around 130,000 associates worldwide, and supports more than 60 languages across engagements with over 800 client brands. On data handling, Foundever states it maintains compliance with HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, and applies security standards across its delivery locations, which is relevant for clients in regulated industries such as healthcare, insurance and financial services. For companies evaluating outsourced CX in Makati City, Foundever Philippines combines core support functions with AI-enabled tooling and consulting services, set within a global operation spanning dozens of countries and industries.

Global Virtuoso is a finance and accounting outsourcing firm based in Makati City, Philippines, with 18+ years of experience serving businesses across North America, Asia, and beyond. Their 300+ certified accountants handle the full range of financial operations, from daily bookkeeping and accounts payable to financial reporting, audit support, and outsourced CFO services, starting at $7.40 per hour. Clients typically save up to 70% compared to in-house hiring costs. As a BPO Philippines specialist, Global Virtuoso works across a wide range of sectors including e-commerce, aviation, hospitality, healthcare, real estate, and video game development. The team holds ISO 27001 certification for data security and is proficient in QuickBooks, Xero, SAP, Oracle, and other major accounting platforms. Accountants are trained to GAAP and IFRS standards, and operations run 24/7 to match client schedules wherever they are located. Whether you need ongoing back office accounting support or project-based help during year-end close, Global Virtuoso offers flexible engagement models for startups, SMEs, and large enterprises alike. Reach out today to request a quote and see how much your business can save.

Hammerjack is a Philippines-based offshoring company that helps businesses build skilled remote teams without the friction of local hiring, compliance headaches, or high turnover. With over 300 businesses served and more than 1,000 professionals placed, the company provides end-to-end support across recruitment, HR delivery, IT operations, and office management, covering everything from back office functions to outbound voice services. Their structure is straightforward: transparent pricing, no hidden fees, and locally invoiced costs. Offshore staff work directly with clients, using client tools and workflows, supported by hammerjack's on-the-ground infrastructure. The result is a 93% staff retention rate, far above the 60 to 80 percent typical for BPO Philippines providers. For companies weighing customer support, call center Philippines options, or back office outsourcing decisions, that retention record matters. Recognised as a certified Great Place to Work and named in the 2025 Fortune 100 Best Companies to Work For in Southeast Asia, hammerjack holds a 4.6 Glassdoor rating with 91% of employees recommending the company. If you're exploring offshore staffing or looking for an AI-ready BPO partner in the Philippines, reach out to start a conversation.

HCM Nexus Consulting Inc. Is a full-service HR outsourcing firm based in Makati City, Philippines. The company partners with organizations that need a dedicated, capable team to manage the people side of their business, from sourcing talent to running compliant payroll and everything in between. For global companies exploring outsourcing in the Philippines, including those building back office teams or expanding into the Philippine BPO market, HCM Nexus provides the infrastructure and expertise to do it properly. The core service portfolio covers recruitment, payroll administration, benefits management, and HR compliance. On the recruitment side, HCM Nexus does more than fill open positions. The team focuses on identifying not just available candidates but future leaders who can grow with a client's organization. Their Employer of Record (EOR) service is built for international businesses that want to hire and manage employees in the Philippines without setting up a local legal entity. This makes it especially useful for companies building remote or offshore teams in customer support, back office operations, professional services, and other functions where the Philippines talent pool is a strong fit. Learning and development is handled through Nexus Ascend+, a dedicated L&D arm offering customizable training programs built around each organization's specific requirements. Programs come with personalized learning paths and flexible delivery formats rather than one-size-fits-all modules. Compliance support rounds out the offering: HCM Nexus helps clients stay aligned with Philippine labor laws, government regulations, and internal policies, reducing the risk of costly gaps as teams scale. HCM Nexus serves businesses looking to establish or grow a presence in the Philippines talent market. The EOR model suits foreign companies, startups, and enterprises that need speed and flexibility without the administrative burden of local entity management. Whether a client needs a handful of specialized hires or a complete HR function built from scratch, HCM Nexus operates as an extension of the client's own team rather than a transactional vendor. To explore HR outsourcing in the Philippines or to find out whether the HCM Nexus EOR or recruitment service fits your organization, visit their website or reach out directly to start a conversation.

HRTx, Inc. Is a Makati City-based HR consulting firm that helps businesses redesign how they manage their people. With active operations in both the Philippines and Thailand, the company brings a technology-driven methodology to human resources, building custom programs that fit each client's organizational reality rather than applying off-the-shelf frameworks. Their core work is digital HR transformation. HRTx uses a research and development approach to understand the specific structural and people-management challenges a client faces, then designs programs that address those challenges through technology. This is not standard HR advisory. The emphasis on R&D means that recommendations are grounded in data and analysis before any implementation begins, which reduces guesswork and aligns solutions to actual business conditions. The firm positions itself as an outsourcing and consulting partner for companies that need to modernize or restructure their HR function. This is relevant whether a business is expanding into a new market, managing workforce complexity, or trying to shift from paper-based processes to a fully integrated digital system. Across Southeast Asia, where labor markets and compliance environments vary considerably from country to country, that kind of localized, research-backed guidance has clear practical value. HRTx's dual presence in the Philippines and Thailand gives it direct exposure to two distinct but connected regional economies. Companies operating across these markets, or looking to establish a footprint in Southeast Asia, benefit from a consulting partner that understands both environments firsthand. For organizations exploring HR outsourcing as part of a broader operational strategy, HRTx combines the strategic perspective of a consulting firm with the execution focus of a regional operator. To explore whether HRTx is the right fit for your HR transformation or outsourcing goals, visit hrtx.ph or contact their Makati City office directly. They work with businesses to scope and develop solutions before committing to a full program, so an initial conversation is a practical place to start.

Work smarter, not harder. Partner with cognitive CX experts who accelerate your contact centre with the right technology and the right talent. With 75+ years of combined founder expertise managing contact centres for the global Fortune 1000, iCXeed operates as a results focused business process innovator. We advise and deliver on how to apply analytics, AI, and automation to your interaction workloads so your operation delivers more with less. Where expert talent meets digital innovation, we deliver bespoke managed innovation services tailored to unleash the potential of Amazon Connect and AWS for differentiated outcomes across your business. As an accredited AWS Advanced Tier Services Partner in Amazon Connect and AI Services, we bring a rare combination of deep platform engineering, customer experience journey orchestration with AI, and big data analytics. From conversational analytics and automated quality assurance to graph-based insights and agentic AI solutions, we connect the dots between what is happening in your contact centre to unlock opportunities to streamline operations and remove friction for your customers. It is a purpose-built CX intelligence practice, grounded in Amazon Connect and the broader AWS AI and data analytics stack, designed to turn every customer interaction into a strategic asset. This is what we call cognitive CX. We inventory, organise and optimise requirements, knowledge and process. This includes instructional design for onboarding or uptraining. Work smarter, not harder with an advisory partner on CX technology and talent services. With 65+ company founder collective expertise in managing contact centres for the global Fortune 1000, iCXeed uniquely operate as business process innovator advising clients on how to work smarter with analytics, AI, and automation in managing their contact centre workloads. Sitting at the intersection of technology and talent, we deliver bespoke customer service innovation tailored to you. We hold ourselves to the highest standards of doing business. We do as we say. We deliver what we promise. Everything we do represents who we are. We think big for our customers and obsess about finding better ways for their business. We learn quickly, move with agility, and solve problems upstream. We lead with our hearts, guided by data and analytics.