Verified providers · Makati

BPO Companies in Makati

140 verified companies in Makati

Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.

Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.

Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.

By BPOAI Editorial· Last updated:

Loop Contact Solutions

Inbound Sales
Makati City4.9 · Google
Unclaimed

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Inbound SalesOutbound SalesCustomer SupportCustomer Retention+2

Manila Offshoring Services

Customer Support
Makati City5.0 · Google
Unclaimed

Manila Offshoring Services is a Philippines-based BPO provider headquartered in Makati City, offering businesses a reliable path to high-quality offshore support without the overhead of building in-house teams. The company focuses on customer support and back office functions, giving clients direct access to skilled Filipino professionals who handle day-to-day operations with care and consistency. For companies looking to outsource customer-facing or administrative work, Manila Offshoring Services positions itself as a practical partner rather than a faceless vendor. Their Makati base puts them in one of the Philippines' most established business districts, with access to a well-educated, English-proficient talent pool that the call center Philippines market is known for. Whether you need frontline customer support, back office processing, or general virtual assistant coverage, Manila Offshoring Services is worth a conversation. Reach out through their website to discuss your requirements and get a quote.

Customer SupportBack OfficeVirtual AssistantData Entry+2

MCVO Talent Outsourcing Services

Virtual Assistant
Makati City4.9 · Google
Unclaimed

Filipinos speak, read, and write English fluently. We specialize in helping companies that are new to outsourcing. Named as one of the Top Business Process Outsourcing Companies since 2020, MCVO Talent Outsourcing Services offers a wide range of offshoring solutions. We support small and medium businesses in the US, UK, Canada and Australia by providing them with outsourced accounting services, customer service, data entry, medical billing, virtual assistants, marketing and more. From outsource bookkeeping, accounting, and HR services to admin help and executive assistants, MCVO Talent Outsourcing Services has got your needs covered! Our company specializes in helping small and medium businesses hire full-time and part-time outsourced staff to handle different business process tasks. We give you access to experienced and trained specialists in the Philippines for the following areas: Our data entry specialists have a wealth of experience in different sectors and start at just $10.50/hr. One key advantage of working with MCVO Talent is that we’ll always train a back-up for you. Our digital marketing outsourcing services are ideal for small to mid-sized companies looking to increase their digital footprint. We can help with google ads, Facebook ads, SEO, Content Writing, Website Design, and more. Join a long list of successful executives who have reaped the benefits of hiring outstanding offshore Virtual Assistants. Pricing starts at just $11.37/hr.

Virtual AssistantFinance & AccountingData EntryCustomer Support+3

Millennium Business Services Inc.

Payroll Processing
Makati City
Unclaimed

For companies that need their payroll, finance, and accounting functions handled by people who specialize in exactly that, Millennium Business Services, Inc. (MBSI) is a focused outsourcing partner based in Makati City, the center of the Philippine corporate sector. MBSI positions itself as the number one payroll, finance, and accounting provider in the Philippines, a distinction that points to both depth of specialization and a track record of serving businesses with complex back-office needs. MBSI's core services cover payroll processing and finance and accounting outsourcing. Payroll is demanding work. Errors, even small ones, create compliance exposure with Philippine tax and labor authorities, disrupt employees, and consume management time to fix. A dedicated provider like MBSI brings the regulatory knowledge and operational discipline that keeps payroll accurate and on time, every cycle. On the finance and accounting side, the scope spans the full range of financial record-keeping, reporting, and analysis that businesses depend on to make informed decisions and meet statutory requirements. The clients who get the most value from this kind of back-office outsourcing arrangement are typically companies scaling fast, foreign-owned enterprises navigating Philippine compliance for the first time, and organizations that have decided an in-house finance team is not the best use of their resources. MBSI sits squarely in the BPO Philippines ecosystem and caters to businesses that want the reliability of a dedicated provider without building that function internally. Rather than operating as a generalist BPO, MBSI stays focused on financial outsourcing. That concentration matters when clients are entrusting a third party with sensitive financial data, payroll obligations, and compliance timelines. Specialization in this space means the team understands the nuances of Philippine labor law, tax regulations, and reporting standards as a matter of course, not as an afterthought. Businesses considering outsourcing their payroll or accounting operations can reach MBSI directly through their website. The team responds to inquiries within 24 hours, which makes it straightforward to start a practical conversation about scope and fit. For any company exploring back-office outsourcing in the Philippines, MBSI is a direct and experienced point of contact.

Payroll ProcessingFinance & AccountingBack Office

My Sahay Global (MSGI) Incorporated

Virtual Assistant Services
Makati City
Unclaimed

My Sahay Global (MSGI) Incorporated connects Filipino professionals with U. S. Healthcare practices and businesses through long-term, fully supported remote roles. For employers, that means getting trained, vetted staff without the overhead of local hiring. For the virtual assistants themselves, it means stable employment with real benefits, including HMO coverage, life insurance, and performance-based advancement. The company's core service is placing virtual assistants who handle the daily operational work that medical practices and businesses depend on. Clients receive a structured onboarding process, an active candidate-matching approach, and ongoing account support from the My Sahay team. The VAs placed handle administrative tasks, scheduling, coordination, and other back-office functions that keep a practice running. This kind of outsourcing arrangement works well for U. S. Employers who want a reliable, long-term team member without the geographic constraints of local hiring. The client base is concentrated in U. S. Healthcare, with direct feedback from physicians and practice administrators across Texas, California, Ohio, and Oklahoma. Doctors from various specialties have spoken about the individual VAs placed with them by name, which is telling. This is not a high-volume, high-turnover call center Philippines operation. These are placements built to last, where staff learn the practice's routines and take on more responsibility over time. Beyond healthcare, My Sahay serves clients in hospitality and tourism, legal and administrative services, and digital marketing. The industries share a common need: dependable offshore support staff who communicate clearly, pick up workflows quickly, and function as genuine extensions of a client's team rather than outside contractors. My Sahay operates from the Philippines, with offices at PITX Tower 2 in Paranaque City. Businesses considering a BPO Philippines arrangement or looking to add a dedicated virtual assistant to their operations can reach the team at info@sahaypro.com or by phone at +63 (02) 5310-2455 to discuss placement options.

Virtual Assistant ServicesHealthcare Administrative SupportRemote StaffingBack Office Support+1

Network One BPO Services Inc

Remote Staffing
Makati City
Unclaimed

Network One BPO Services Inc is a Philippines-based remote staffing provider operating out of Makati City. The company focuses on connecting businesses with dedicated offshore staff, offering a direct path to building capable, cost-effective remote teams without the overhead that comes with local hiring. For companies looking to outsource operations to the Philippines, Network One positions itself as a straightforward partner for getting the right people in place. The core offering is remote staff solutions, meaning clients work with Network One to source, place, and manage personnel who work on behalf of the client's business. This model suits companies that need consistent, long-term offshore support rather than a transactional call center arrangement. The BPO Philippines market is well-established for this kind of engagement, and Makati City, as one of the country's primary business districts, gives Network One proximity to a deep talent pool of English-proficient professionals. The company's website signals an active recruitment operation through its Careers section, suggesting an ongoing pipeline of candidates across roles. This is relevant for clients who need staffing solutions that can scale or adapt as their business requirements change. Whether the need is for back office support, customer-facing roles, or other outsourcing functions, the remote staff model allows clients to stay focused on their core business while Network One handles the operational side of workforce management. If you're exploring outsourcing options in the Philippines and want to discuss what a remote staffing arrangement could look like for your team, reaching out to Network One directly is a good starting point. Their contact and inquiry options are available on the website.

Remote Staffing

Nezda Global

Offshore Staffing
Makati City
Unclaimed

Nezda Global is a Philippine outsourcing and recruitment company that provides offshore staffing, staff outsourcing, and global workforce services to organizations worldwide. Based in Makati City, the company positions itself as an end-to-end workforce partner, handling talent sourcing, onboarding, training, and ongoing workforce management so that client businesses can build and run offshore teams without operating the underlying recruitment and HR functions themselves. Its stated approach combines recruitment expertise with offshore staffing services, workforce management, and technology-enabled processes, aimed at supporting businesses seeking cost efficiency, scalability, and access to skilled talent based in the Philippines. The company's outsourcing solutions cover back office support, customer service, finance and accounting, virtual assistant services, legal services outsourcing, sales services, and digital marketing. On the talent side, its offerings include permanent hiring, executive search, and global mobility support, delivered through its own recruitment model, Nezda Core. Nezda Global also offers AiRA, an AI recruitment assistant presented as part of a next-generation service line built around AI-driven automation. Beyond individual service lines, the company describes supporting clients with offshore workforce setup, recruitment, and compliance management for organizations hiring staff based in the Philippines. Nezda Global describes serving clients across a range of industries, including healthcare and wellness, banking and financial services, logistics and supply chain, travel and hospitality, real estate, retail and e-commerce, media and communications, technology and software, manufacturing and pharmaceuticals, and automobiles. It states that it works with both enterprise organizations and MSMEs (micro, small, and medium enterprises) across these sectors. The company states it is certified to HIPAA, GDPR, and ISO standards. It also describes more than ten years of experience delivering global operations, over 300 enterprise clients, and more than 10,000 professionals deployed each year. Overall, Nezda Global positions itself as a Philippine-based workforce and outsourcing partner for organizations looking to build offshore teams across back office, customer service, finance and accounting, virtual assistant, and sales functions, with recruitment and compliance handled as part of the service.

Offshore StaffingOutsourcing SolutionsCustomer SupportBack Office+1

Nezda Technologies Inc. muntinlupa alabang

Offshore Staffing
Makati City4.1 · Google
Unclaimed

Nezda Technologies Inc., part of the Nezda Global network with a base in the Muntinlupa-Alabang area, operates this Makati City site as a Philippine-based provider of offshore staffing, outsourcing and recruitment services for organizations worldwide. The company positions itself as an end-to-end workforce partner, combining recruitment, offshore team deployment and ongoing workforce management for businesses that want to build teams in the Philippines without opening a local entity. The service line covers two main areas. Talent Solutions includes permanent hiring, executive search and global mobility support, delivered under the Nezda Core recruitment offering. Smart Outsourcing Solutions covers back office processing, customer service, finance and accounting, virtual assistant support, legal services outsourcing, sales services and digital marketing. On this listing these map to offshore staffing, customer support, back office, IT outsourcing, virtual assistant work and managed operations, giving buyers a mix of standalone outsourced functions and fully managed offshore teams. Nezda Global describes working across a wide range of verticals, including healthcare and wellness, banking and financial services, logistics and supply chain, travel and hospitality, real estate, retail and e-commerce, media and communications, technology and software, manufacturing and pharmaceuticals, and automotive. Its stated client base spans both enterprise organizations and small and mid-sized businesses, reflecting outsourcing engagements that range from a single outsourced role to a larger managed operation. Delivery is based in the Philippines, and the company states certification to HIPAA, GDPR and ISO standards, relevant for buyers outsourcing regulated processes such as healthcare or financial data handling. Alongside its core outsourcing services, Nezda Global also offers AiRA, an AI recruitment assistant positioned under its next-generation solutions, pairing automation with its recruiter-led hiring process. For businesses evaluating an offshore staffing or outsourcing partner in the Philippines, Nezda Technologies Inc. Offers a combined recruitment and outsourcing model spanning back office, customer service, finance, virtual assistant and sales functions from its Makati City site.

Offshore StaffingCustomer SupportBack OfficeIT Outsourcing+2

Nezdex

Virtual Assistant Services
Makati City
Unclaimed

At Nezdex, we’re changing the game when it comes to hiring virtual assistants and remote employees. With our expertise fueled by Nezda, one of the largest recruitment firms in the Philippines, we are dedicated to connecting talented professionals with the perfect employers around the globe. We envision a future propelled by innovation and technology, where trust and integrity form the foundation of every interaction. Our revolutionary approach ensures a hassle-free hiring process, so we can help people and businesses grow. At Nezdex, our expertise extends beyond the conventional, reaching new heights in outsourcing solutions. With a dedicated focus on innovation, efficiency, and client satisfaction, we redefine the outsourcing experience. Explore the core elements of our expertise that set Nezdex apart in the dynamic landscape of business process outsourcing. Elevate productivity with our part-time virtual assistant services. From efficient email management to data entry and scheduling, our skilled virtual assistants provide seamless support, allowing you to focus on your priorities. Experience the flexibility of a personalized assistant, enhancing your workflow and maximizing your time. Unlock unparalleled productivity with our full-time virtual assistant services. Dedicated and versatile, our virtual assistants handle tasks, calendar management, email correspondence, research, and more. Experience the ease of a full-time assistant, streamlining your workload and enabling you to concentrate on strategic endeavors for optimal business efficiency. Nezdex transformed our operations seamlessly. Their outsourcing services delivered efficiency beyond our expectations. A true partner in success. Outsourcing with Nezdex was a significant. Their team's expertise streamlined our processes, saving time and costs. Exceptional service!

Virtual Assistant ServicesRemote StaffingAdministrative SupportData Entry+1

NORTH ASIA CENTRAL MANPOWER SERVICES, INC.

Staffing & Recruitment
Makati City
Unclaimed

North Asia Central Manpower Services, Inc. (NACMS) is a Philippine staffing and manpower solutions company headquartered in Makati City. For businesses looking to build or expand teams through Philippine-based outsourcing, NACMS serves as a direct point of contact with practical experience in connecting client organizations with Filipino professionals. The company's name points to a deliberate focus on bridging North Asian markets with the Philippine labor market. This regional orientation may be particularly relevant for businesses with operations spread across Asia that want a locally grounded partner for workforce deployment and back office staffing. NACMS operates from Makati City, the Philippines' financial and commercial center and a well-established hub for BPO Philippines providers and workforce solutions companies. That address puts the company close to a dense concentration of business networks, legal and compliance infrastructure, and a consistently strong local talent pipeline. For organizations evaluating staffing options, call center Philippines arrangements, or back office support, NACMS represents a Makati-based provider with a regional staffing mandate. The right way to assess fit is to contact the team directly with your specific requirements, team size, and timeline.

Staffing & RecruitmentManpower SolutionsWorkforce Deployment

NTT DATA, Inc. Philippines

IT Outsourcing
Makati City1000+IBPAP4.3 · Google
Unclaimed

NTT DATA, Inc. Philippines brings the global reach of one of the world's largest IT and business services companies to Makati City. As part of the NTT Group, this established outsourcing partner delivers end-to-end technology and BPO services that help organizations modernize operations, reduce costs, and concentrate resources on their core business. From IT outsourcing and managed services to application development and customer support, NTT DATA Philippines functions as a trusted extension of its clients' teams. The company serves organizations across banking and financial services, healthcare, telecommunications, and manufacturing, drawing on deep industry knowledge and structured delivery methodologies refined across global markets. As a BPO Philippines provider backed by a worldwide delivery network, NTT DATA offers the operational discipline and technical depth that complex, regulated industries require. Organizations evaluating outsourcing partners in the Philippines can connect with the NTT DATA team directly to discuss specific needs and request a consultation.

IT OutsourcingManaged ServicesApplication DevelopmentCustomer Support+2

nXscale

Offshore Team Building
Makati City
Unclaimed

NXscale is a Makati City-based outsourcing and recruitment firm that helps businesses build dedicated offshore teams in the Philippines. The company takes a consultative approach, spending time upfront to understand each client's culture and specific hiring requirements before sourcing and screening candidates. Their process covers the full cycle: finding the right Filipino talent, presenting shortlisted candidates for client review, then managing onboarding and team setup so day-to-day operations can start without delay. Services include offshore team building, end-to-end recruitment, customer support staffing, marketing support, and HR onboarding. The team brings hands-on experience across tech, SaaS, finance, and BPO, with a track record of placing specialists for growth-stage startups and scaling companies. Clients have used nXscale to fill roles in marketing, customer support, and other business-critical functions, freeing up their in-house teams to stay focused on core priorities. For companies exploring BPO Philippines options or looking to build an offshore team without the usual friction, nXscale offers a practical, cost-efficient path to long-term talent. Reach out to discuss your requirements and get a custom outsourcing plan.

Offshore Team BuildingRecruitment & HiringCustomer SupportMarketing Support+2

Where Makati's BPO companies operate

Outsourcing to Makati: common questions

What buyers ask most when comparing BPO companies in Makati.

01

How many BPO companies are in Makati?

Our directory lists 140 verified BPO companies in Makati. That is the live count from the directory, and it changes as companies are added, claimed, or unpublished.

02

What outsourcing work is Makati known for?

Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.

03

Why are outsourcing rates in Makati higher than elsewhere?

Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.

04

When is Makati the right choice over other Metro Manila locations?

Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.

Latest BPO news for Makati and the Philippines

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New to outsourcing? Start with the basics: what BPO means, what the BPO industry is, and the Philippine BPO industry. Working in one? The terms you will hear most: VTO, PTO, HMO, NTE, RTA, and PIP. Or read the full BPO glossary.

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