BPO Companies in Cebu
39 verified companies in Cebu
Cebu is the largest outsourcing hub in the Philippines outside Metro Manila, anchored by Cebu IT Park and Cebu Business Park in Cebu City. Global providers and homegrown firms both scale delivery teams here, drawing on a deep pool of graduates from the metro's universities at operating costs below the capital.
Buyers typically come to Cebu for customer support, healthcare BPO, and back office programs, with a growing bench of technical support and finance teams. English proficiency is strong, and the neutral accent profile is a consistent draw for US and Australian clients.
The companies below are pulled live from our verified directory and filtered to Cebu locations. Open any profile for services, team size, industries served, and contact details.
Open Look Business Solutions
Step into your power and take control of your next adventure. Whether you’re leveling up, seeking a new challenge, or ready for a heroic comeback your next mission starts now. This is your origin story. Tell us who you are, what powers you bring, and what drives your mission. I’m happy to be working here at Open Look for 3 years now. I get to manage my work and personal life. There’s also a strong sense of trust from leadership–they really focus on the outcome of employees (esp the TA team). In my almost three years with Open Look, I’ve been given valuable opportunities for career development. The people here are incredibly supportive, you can always ask for help whenever you’re facing challenges. The founders are just as approachable and encouraging. Open Look fosters a positive and collaborative culture that truly helps you stay motivated and productive. My journey with Open Look began back in December 2024, and I can confidently say it was one of the best decisions I’ve ever made. I truly appreciate how the company prioritizes employee well-being, fostering a healthy balance between work and life. The leadership team has been incredibly supportive, especially within the HR and Talent Acquisition department where I belong. I am especially grateful to my manager, Ma’am Judy, whose unwavering support and guidance have made me feel genuinely valued. I look forward to many more years of growth and success with Open Look! ❤️ I’m grateful to Open Look for giving me a chance even without prior remote work experience. Now, I’ve been happily working with the company for three years. During this time, I’ve grown professionally and learned to thrive in a flexible, supportive environment. I look forward to continuing my journey and contributing to the team’s success.
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Outsourcing Wise
Upgrade your skills with expert AI and Generative AI Trainings designed for businesses, professionals, and students. Learn ChatGPT, machine learning, prompt engineering, automation, AI tools, and real-world applications through practical sessions, hands-on projects, and industry-focused guidance. Master Data Analytics and Machine Learning with industry-focused training programs. Learn data visualization, predictive analytics, Python, AI models, business intelligence, automation, and real-world machine learning applications through practical projects and expert-led sessions. Enhance decision-making with Data Visualization & Business Intelligence training. Learn dashboards, reporting, Power BI, Tableau, KPI analysis, data storytelling, and business insights to transform raw data into actionable strategies with practical, industry-oriented learning. Boost workplace efficiency with Excel and AI Powered Productivity & Presentation Trainings. Learn advanced Excel, automation, AI tools, smart reporting, data analysis, presentation design, and productivity techniques to improve business communication and decision-making skills. Build future-ready skills with Sustainability Trainings focused on ESG, green business practices, environmental awareness, energy efficiency, and sustainable development strategies. Learn practical approaches to improve corporate responsibility, compliance, and long-term business growth Advance your financial knowledge with Finance Trainings covering accounting, budgeting, financial analysis, taxation, investment planning, reporting, compliance, and business finance management. Gain practical skills through industry-focused learning, real-world case studies, and expert-led training sessions.
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R.E.C. Group (CPAs, BOSI, BIZTECH)
At REC Group PH, we believe that when businesses thrive, communities flourish. We’re not just a corporation, we’re a powerhouse of three specialized companies with one shared mission: to help your business succeed, before thinking about profit. We don’t just recommend technology, we implement solutions. From process improvement to digital transformation, we make sure your business is built for the future. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. REC Group Philippines is a multi-solutions consultancy firm dedicated to helping businesses across Luzon, Visayas, and Mindanao thrive. We specialize in accounting, audit, legal support, systems implementation, and management consulting, providing end-to-end solutions for businesses of all sizes. From Cebu City to across the country, we’re trusted by entrepreneurs and enterprises alike to solve real problems with smart, scalable strategies. To provide a pool of human capital with integrity and commitment to excellence. To provide straightforward and simplified solutions for clients to achieve their goals. We understand the challenges Filipino businesses face because we’ve walked alongside them, from family-run shops to expanding corporations. Every service we offer is built around one simple question: “How can we make your life easier so you can grow your business better?”
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Regent Business Process Inc.
We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.
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RGA CPA's & Associates
Superior client service is our primary objective and operating guideline, within the confines of law and professional standards. We seek to provide this service by making available to each client the full extent of our professional capabilities, in order to meet their varying needs on a timely basis. In seeking to provide excellent professional service to each client, we approach each engagement, large or small, with the following objectives: As a firm, we provide a variety of business services. We offer competent, prompt, professional service in the areas of audit services, financial reporting/compilation services, business registrations and tax services. To enhance taxpayers’ voluntary compliance by encouraging the correct payment of internal revenue taxes through the exercise of the enforcement function of the Bureau, RMO No. 19-2015 has been issued for your reference. Points discussed with this Revenue Memorandum Order (RMO): 1) AUDIT / INVESTIGATION OF TAXPAYERS Generally, all taxpayers are considered as possible candidates… The information contained in this website is for general information purposes only. The information is provided by RGA CPA’s & Associates and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Every effort is made to keep the website up and running smoothly. However, RGA CPA’s & Associates takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. RGA CPAs and Associates is a General Professional Partnership of Certified Public Accountants duly registered with Securities and Exchange Commission having accreditation’s with Bureau of Internal Revenue (BIR), Cooperative Development Authority (CDA), Securities and Exchange Commissions (SEC) & Board of Accountancy (BOA). The firm is headquartered in Cebu City with branch office in Tagbilaran City, Bohol.
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School of Virtual Assistance Cebu
Our comprehensive training program is meticulously designed to equip you with the essential skills and knowledge needed to excel as a virtual assistant. You will undergo rigorous training sessions that cover a wide range of topics. Following the completion of our comprehensive training program, you will transition into a valuable internship role within our company. This internship is designed to provide you with practical, hands-on experience in a real-world business environment. Our comprehensive training courses and programs are designed to equip you with essential skills that employers are actively seeking. From mastering administrative tasks to honing your digital marketing abilities, our courses cover a wide array of topics tailored for today’s fast-paced online environment. With expert instructors and hands-on learning experiences, you’ll gain practical knowledge that can be immediately applied in real-world scenarios. Join us at our best and legit VA school in the Philippines which has multiple training centers located in Cebu City, Iligan, and Cagayan de Oro and take the first step towards a fulfilling career as a virtual assistant. Embrace this chance not just to learn but to thrive in an industry that values innovation and adaptability. Your future awaits, let’s unlock it together! Build relevant VA skills with our complete training programs that cover the latest industry trends and tools. Gain the expertise you need to stand out in the competitive virtual assistant job market. Get the right path from the best VA learning platform with our courses made for the virtual assistant industry. Our expert coaches and great resources help you gain the skills needed for a successful VA career.
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Select VoiceCom
Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches. Optimize your operations and improve customer service with our end-to-end logistics support. From real-time tracking and order management to customer inquiries and back-office solutions for the Supply Chain industry. "Ten years ago, we were using a call center in Costa Rica to handle all of our inbound and outbound calls for financial loan applications. In 2011, we decided to hire Select VoiceCom as a second center for operational reasons. They ended up costing us 20% less than the Costa Rica center and have done a great job since then. Our business is seasonal, and SVC has been able to ramp up and down quickly when needed. They have a great management team that has been very responsive to our ever-changing needs, and we highly recommend them." "We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day." "Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line." "We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T."
Credentials
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Smartsourcing
At Smartsourcing, AI supports the work with better speed, visibility, and quality, while our teams stay accountable for outcomes. That is how we deliver smarter operations and keep improving as you scale. We combine skilled teams, proven workflows, and intelligent automation to run critical operations with consistency and care. The result is a resilient delivery engine built for growing businesses, now and into the future. I’ve been working for Smartsourcing for many years now and my career has advanced significantly. I can see my work is valued and my contributions are being applied across the business. Smartsourcing is growing and it feels great being an integral part of this. Smartsourcing was founded in 2016 on a simple belief: business should do more. After years in outsourcing, our founder Mike saw the limits of cost-driven, transactional models and set out to build a people-first alternative. What began in Cebu has grown into a trusted partner for scaling businesses, driven by service, trust, and real impact. Today, we deliver tailored, outcome-driven solutions powered by exceptional Filipino talent, helping businesses grow while creating opportunities that change lives. Our values aren’t just words on a page, they’re the foundation of how we show up every day. They shape how we treat each other, serve our partners, and build a culture that empowers people to grow, perform at their best, and make a real impact. Respect shapes who we are and how we work. We're diverse, unconventional, and value equality over hierarchy, no sirs, no ma'ams. We prize leadership anchored in excellence and humility. We treat others as we want to be treated. We're here to serve customers and each other, with everyone having a voice and the power to make an impact.
Credentials
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Staff Outsourcing Solutions
Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.
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Stark BPO Services
Our BPO services provide top-tier support for voice, non-voice and back office managed by the top-tier professionals in sales, customer service to high level accounting processes such as cost and tax accounting, SOX internal audit (SAP, GRC. ITGC), payroll, accounts payable, accounts receivable, FP&A, IT project management to name a few. Choosing the right BPO partner for your business just got easier because Stark BPO is here for you. In today’s rapidly increasing business needs and labour market challenges, outsourcing continues to be a key driver for startups, small to medium-sized companies and Fortune 500 companies to achieve growth targets and gain a competitive edge. The best part is, you get all these advantages through outsourcing which is about creating a successful, high-yielding partnership with the right BPO company. Therefore, choosing the outsourcing partner is one of the most important steps for your business. But You get everything you're looking for in Stark BPO Services. We will help you achieve your growth targets at a fraction of the cost. Simply put, we provide the most cost-effective, smart outsourcing solutions for your business with proven results. Stark BPO's value is unmatched dollar per dollar. People, Process, Results. We are your smartest choice. "We worked with Stark BPO in 2016 on fairly big scale. At peak, we worked with 5 different BPO offshore companies and employed over 100 full time staff and to complete thousands of tasks per day. Stark BPO came out on top and was the only one we continued with long term. Stark BPO's team went over and beyond to accommodate our needs. I know a lot of his agents personally and they are still with him to this day which says a lot. If I would have a need for a services like his, I would not even look around, I’d go straight back to Stark BPO. "
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SupportSave Solutions
SupportSave helps product and service-driven organizations deliver fast, reliable technical support through phone, email, and live chat. As a trusted technical support outsourcing partner, we enable U. S.-based businesses to scale efficiently, reduce operational costs, and provide 24/7 assistance without the burden of managing in-house teams. We provide end-to-end technical support outsourcing and IT helpdesk outsourcing solutions designed to resolve issues quickly and maintain system stability. Our skilled agents handle real-time troubleshooting, guided resolutions, and intelligent escalation management, ensuring every issue is addressed with speed and accuracy across all customer touchpoints. The result is measurable performance improvement: higher customer satisfaction (CSAT), reduced average handle time (AHT), and improved first-call resolution (FCR). With scalable support teams and structured processes, we help businesses build a cost-effective, high-performing support operation that grows with their needs. SupportSave delivers high-impact, 24/7 technical support outsourcing for growing businesses. We combine operational precision, domain expertise, and AI-powered tools to help you scale your support without scaling your costs. Our certified professionals bring years of real-world experience across telecom, healthcare, SaaS, and eCommerce. We build resilient support ecosystems that reduce downtime and improve resolution metrics. Every engagement starts with a deep understanding of your business model, tech stack, and growth goals. We design tailored support strategies, not one-size-fits-all packages.
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TDCX (PH) - Cebu IT Park Campus
In the relentless digital race, moving fast is key. Make the most of your strategic initiatives and accelerate your transformation with TDCX. Enjoy efficiency gains by using TDCX’s operational mastery in hiring top talent and running scaled operations. Supported by our agile and data-driven approach, we streamline processes and optimize performance, ensuring your business operates at peak efficiency. In the Gen AI era, human capital is a competitive advantage. From CX and sales specialists to data labelling experts and prompt engineers, optimize time-to-fill with TDCX’s talent management solutions. TDCX blends human expertise with AI power for precise data labeling and multimodal annotation. See how AI can help in hyperpersonalization, operational efficiency, and customer journeys. Start using AI for better demand generation, lead nurturing, and sales conversions. We integrate smoothly with your team, providing the additional expertise and resources needed to tackle challenging initiatives. Gain a scalable, flexible, and dedicated workforce that complements your capabilities, allowing you to focus on your core business while we handle the complexities with ease and professionalism. We are TDCX, a global customer experience (CX) partner powering the world’s most ambitious brands. Our mission is simple: help companies scale, innovate, and thrive through next-gen CX. From resolving complex customer issues to boosting sales and protecting online communities, our team of CX specialists delivers outcomes that matter. Brands turn to us to outsource CX with confidence, knowing we’ll manage the talent, technology, and infrastructure so they can focus on growth. We combine multilingual expertise, AI-driven operations, and human empathy to create experiences that strengthen loyalty and drive business performance. We work with leading companies across industries including:
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Where Cebu's BPO companies operate
Outsourcing to Cebu: common questions
What buyers ask most when comparing BPO companies in Cebu.
01Why choose Cebu over Metro Manila for outsourcing?
Cebu offers operating costs below the capital with the largest talent pool outside Metro Manila, fed by the metro's universities. English proficiency is strong and the neutral accent profile is a consistent draw for US and Australian clients, so buyers get Manila-grade delivery quality at a lower run rate.
02What services do BPO companies in Cebu specialise in?
Customer support, healthcare BPO, and back office processing are the core of Cebu delivery, with a growing bench of technical support and finance and accounting teams. Both global providers and homegrown firms scale these programs from the city.
03Where are most BPO offices located in Cebu?
The industry clusters in Cebu IT Park and Cebu Business Park, both in Cebu City, with additional sites across Metro Cebu. These districts anchor the bulk of the metro's outsourcing seats and Grade-A office space.
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