
BPO companyCebuHiring · 18 open roles1000+ employees
Location
Cebu
Team Size
1000+
Founded
N/A
Services
2 offered
Status
Unclaimed
Foundever Philippines operates a customer experience delivery site in Cebu as part of Foundever, a global CX company that partners with brands to manage customer interactions and back-office operations. Buyers engaging this site gain access to an established BPO operation backed by an international network, with a team of more than 1,000 staff based in Cebu handling outsourced support functions.
The Cebu site delivers customer support and back-office services, covering areas such as customer care, technical support, sales and retention, collections, and trust and safety functions. Foundever's service model also includes CX delivery options such as work-from-anywhere and rightshoring arrangements, along with multilingual support capabilities and AI-enabled tools including conversational AI, generative AI, and a unified agent desktop for handling customer interactions.
Source: foundever.com
Profile data re-checked · Google rating retrieved
This company has not claimed its profile, so it carries no rating of any kind.
How scoring worksClients on this listing span ecommerce, fintech, and healthcare, reflecting Foundever's broader industry focus, which according to the company also includes banking and financial services, insurance, retail, technology, telecoms, travel and hospitality, and utilities. This range points to a provider built to support both regulated financial and healthcare clients and consumer-facing retail brands.
Foundever operates delivery centers across 45 countries and supports more than 60 languages, giving clients options for scaling support beyond a single site. The company states it maintains compliance with data security standards including HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, which is relevant for clients in healthcare and fintech evaluating data handling requirements.
For companies evaluating outsourced customer support or back-office operations in Cebu, Foundever Philippines offers a site connected to a large-scale, multi-country CX provider with established service lines across customer care, technical support, and back-office functions.
Text sourced from the company's own website.
Is this your company?
Claim this profile to manage your listing, add services, and reach more clients.
Claim This ProfileFoundever Philippines offers Customer Support and Back Office.
Foundever Philippines is based in Cebu, Philippines.
Foundever Philippines serves Ecommerce, Fintech and Healthcare.
Foundever Philippines lists a team size of 1000+ employees.
Foundever Philippines holds a 4.2 out of 5 rating from 178 reviews on Google Maps. That rating is the source's, not ours.
Not yet. This profile is unclaimed, so it carries no credibility score. Scores are published only after a claimed profile has been reviewed against the methodology on How Scoring Works.
New to outsourcing? Start with what BPO means, see how the term is used in a call center, or browse the full BPO glossary.