BPO Companies in Cebu

Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches. Optimize your operations and improve customer service with our end-to-end logistics support. From real-time tracking and order management to customer inquiries and back-office solutions for the Supply Chain industry. "Ten years ago, we were using a call center in Costa Rica to handle all of our inbound and outbound calls for financial loan applications. In 2011, we decided to hire Select VoiceCom as a second center for operational reasons. They ended up costing us 20% less than the Costa Rica center and have done a great job since then. Our business is seasonal, and SVC has been able to ramp up and down quickly when needed. They have a great management team that has been very responsive to our ever-changing needs, and we highly recommend them." "We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day." "Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line." "We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T."

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Fusion CX operates one of the largest enterprise-grade Philippines call center networks in the country, 3,000+ production seats across four delivery centers in Manila, Cebu, Silang, and Legazpi, supporting global brands in healthcare, BFSI, retail, telecom, travel, and high-tech. Backed by a publicly listed parent with 41 delivery centers across 12 countries, 28+ supported languages, and 20,000+ employees, we combine deep local talent with global delivery resilience. Our customer service outsourcing in the Philippines spans voice, chat, email, and social, engineered for omnichannel CX and underpinned by AI-driven quality management, real-time analytics, and continuous optimization. Whether you need 30 seats for a launch program or 1,000+ for full lifecycle CX, we build a call center in the Philippines that flexes with your roadmap and ramps in as little as 30 days. Every seat in our Philippines BPO operation is wired into a closed-loop AI quality stack: 100% call coverage, automated scoring, sentiment and intent detection, and real-time supervisor nudges. Enterprises gain full visibility into agent behavior, customer interactions, and outcome economics, replacing sampled QA with always-on assurance. Most enterprises don't pick one country, they pick the right mix. Here's how the three leading outsourcing regions compare when choosing a call center in the Philippines versus alternatives: Our Philippines call center provides unparalleled customer support for real-time inquiries, complaints, and requests. Customer satisfaction is ensured through trained agents who excel in communication and empathy. With 24/7 availability, customers receive the timely attention they deserve, strengthening loyalty and brand trust. Increase conversions with Fusion CX’s sales support services. Our team professionally engages prospects and customers from pre-sale inquiries to post-sale follow-ups. We create a seamless buying experience that fosters customer trust and long-term relationships by addressing questions, recommending products, and solving issues.

Go Online Solutions is a Cebu City-based contact center and BPO Philippines provider that keeps your business covered around the clock, every day of the year. The team handles inbound and outbound customer support, sales development, lead generation, and appointment setting, making them a practical outsourcing partner for companies that need dependable front-line coverage without the overhead of an in-house team. Clients have trusted Go Online Solutions with busy-season overflow, long-term SDR roles, and everything in between. Their reviews point to consistent themes: professional communication, self-directed work ethic, and follow-through on agreed plans. That kind of reliability matters when you're handing off customer-facing work to an external call center Philippines team. If you're looking for a customer support or sales outsourcing partner that operates with transparency and genuine accountability, Go Online Solutions is worth a conversation. Reach out to discuss your requirements and request a quote.

We are happy to announce that we are now providing professional CCTV camera installation and supply services in Cebu especially in areas like Cebu City, Lapu-lapu, Minglanilla, Mandaue City and many more. For over 9 years’ experience in the industry we have become one of the leading CCTV camera installer and supplier in Cebu. At our company, we are at the forefront of CCTV installation, using advanced technologies in our process. We consistently adapt to the ever-changing tech landscape, ensuring that our clients benefit from the latest advancements in surveillance systems. Our team of skilled technicians and installers are dedicated to delivering the highest quality of service, guaranteeing utmost client satisfaction. Whether you require comprehensive CCTV solutions or seamless surveillance experiences, our experienced professionals are equipped to meet your specific requirements. Partner with us for top-notch CCTV installation services in Cebu Province that will enhance your security and drive your peace of mind. Contact us today to discuss your project and let us bring your surveillance vision to life. Are you wondering what a CCTV camera is and how it can benefit your security needs? A CCTV camera, also known as a closed-circuit television camera, is a video surveillance device that captures and records activities in a designated area. These cameras provide real-time monitoring and play a crucial role in deterring criminal activities, ensuring the safety of your premises, and providing valuable evidence when needed. CCTV cameras come in various types, including dome cameras, bullet cameras, and PTZ cameras, each designed for specific surveillance requirements. With advanced features like high-resolution video capture, night vision, and remote access capabilities, CCTV cameras offer unparalleled monitoring and protection.

There is no guarantee that outsourcing will provide the degree of cost reduction you seek or bring any immediate results. All we at iPloy Staffing can do is to advise you on the best possible scenario. Whether you are a startup or established business, big or small, we can help you. Filipinos are justly proud of their accomplishments. Well-educated, skilled, and passionate about their work, they constitute a workforce as desirable as any in the world. Oddly, enough, it is only recently that they have begun to earn the attention they deserve. You will find that our value-added outsourcing solutions, combined with our commitment to service, offer you a number of long-term advantages. Among them: an opportunity to focus on your core business functions, access to a pool of outstanding talent, and reduced costs. Come to us if you wish to learn the benefits of outsourcing. Whatever the type or size of your business, we can assist you in deciding on the solution best suited to your organization. One of the common reasons why entrepreneurs hire virtual assistant is to get more clients. Rarely or it is an often-neglected reason that businessmen outsource to get more works done faster. Thinking more deeply, […] A common problem confronting businesses today is the issue of employees and productive and non-productive hours. A business pays staff to work eight or nine hours a day, but it can’t be sure how much of that time was devoted to meaningful work. So it might be a good idea to pay employees for the hours of productive work only.

JLO Global began operations in the Philippines in 2018 and has grown to become an outsourcing option. Right now, JLO family grows larger with more than 50 corporate clients and more services offered. With strong employees and partnership, the company is growing bigger to become a complete outsourcing center. Its customer service, back-office operations, outbound, virtual assistants, information technology, consulting and other business service solutions ensure consistently positive customer interactions that are reliable and flexible. JLO delivers what you really want. A dynamic team with excellent in communication skills. We continue to be successful because we strive for your success. We help our clients save a lot of time in focusing more in their business. Instead of trying to build their own team for Customer Support and Virtual Assistants. Inbound and Outbound - we can supply customer care solutions customized to the companies’ needs. We’re a seasoned centre with the experience you need. With more than seven (7) years operating with both directly to customers and businesses. We can supply clients the most effective options to improve their business processes. We provide the finest options at the most affordable costs.

Lexmark Research & Development operates as a shared services and R&D center in Cebu, giving global businesses direct access to skilled Philippines-based teams across IT outsourcing, finance BPO, and back office operations. Whether you need technical support, financial processing, or customer support functions handled with precision, Lexmark brings the infrastructure and discipline of a technology-led organization to every engagement. Based in one of the Philippines' strongest outsourcing corridors, the Cebu operation is built to serve diverse industries, making it a practical choice for companies that want a single, capable partner rather than juggling multiple vendors. The team's roots in R&D mean processes are structured, documented, and built to scale, which matters when your back office work needs to stay accurate and consistent. If you're evaluating BPO Philippines options and want a provider with a technical foundation and genuine shared-services experience, Lexmark is worth a conversation. Reach out to learn what they can take off your plate.

At Logix BPO, we have established ourselves as the premier Call Center Philippines provider through unwavering commitment to excellence and innovation. As a leading BPO in Cebu, we combine modern technology with exceptional human talent to deliver superior business solutions that drive measurable results for our global clients. Our organization places paramount importance on data security and privacy compliance. We maintain rigorous adherence to international standards and certifications including ISO, HIPAA, PCI DSS, and GDPR frameworks. This commitment ensures that your sensitive information is protected according to the highest global standards when partnering with our Philippines Contact Center. What distinguishes Logix BPO is our dedication to creating a vibrant workplace culture that promotes staff retention and continuous professional development. We recognize that our team members are our greatest asset, and we invest significantly in their growth, resulting in enhanced service quality and consistency for our clients. As a hyper ROI-reactive organization, we continuously analyze investment versus success metrics to optimize our approach. This data-driven methodology allows us to refine our infrastructure, processes, and resource allocation to maximize return on investment at every operational level. Reduce employment and operational costs by 70% (or more) with our offshore teams, while improving quality and accelerating growth. Connect with our specialist Outsourcing Consultants to discuss today. We operate in a competitive world and in this competitive world, we understand that business demand the best outsourcing solutions at the best price. It is in this best case scenario that Logix operates, servicing our clients all over the world with that simple ethos at the heart everything we do:

Mamites Accounting & Bookkeeping Services (MABTS) is a Cebu-based firm that handles the financial back office so business owners can focus on what they do best. The team covers bookkeeping, accounting, auditing, tax compliance, and statutory reporting for a wide range of clients, including BPO companies, call centers, healthcare providers, real estate businesses, manufacturers, and logistics operators across Cebu Province. For investors and entrepreneurs looking to enter the Philippine market, MABTS also manages business registration and setup for sole proprietors, partnerships, domestic corporations, and foreign corporations. Service coverage extends across Cebu City, Mandaue, Talisay, Lapu-Lapu, Toledo, Carcar, Danao, and surrounding areas. Outsourcing your accounting and compliance work to a local expert means your reporting stays accurate and your obligations stay current. Clients describe a process that takes the full administrative load off their plate. Connect with MABTS to schedule a consultation or request a quote.

MSMA (Mora, Sanchez, Meñoza and Associates) is a Cebu City-based accounting and legal firm with over 15 years of experience helping Philippine businesses stay financially sound, compliant, and legally protected. The firm offers audit and assurance, bookkeeping and business support, tax advisory, and corporate legal services, making it a practical choice for companies looking to outsource critical back-office functions to a dependable local partner. As more businesses in the Philippines turn to professional outsourcing for finance and compliance work, MSMA brings both depth of local regulatory knowledge and a broader regional perspective. Several of the firm's partners hold ASEAN Chartered Professional credentials, a mark of cross-border competency that matters for clients with regional operations or expansion plans. MSMA approaches each client individually, building strategies around specific business circumstances rather than applying a one-size-fits-all model. From routine bookkeeping to complex corporate legal matters, the team takes on the groundwork so clients can focus on running their business. Reach out today to schedule a consultation and learn how MSMA can support your operations.

IQor combines 45,000+ employees across 10 countries with industry-leading AI to deliver smarter customer experiences at every stage of the lifecycle. From sales and onboarding to support, retention, and collections, we bring 30 years of expertise, scalable solutions, and the flexibility to grow your business, transform operations, and elevate every customer touchpoint. We don't just run your operations. We make them better. Generic CX resolves tickets. Gaming-native support protects trust, retention, and loyalty when player expectations are highest. With 45,000 employees across 10 countries, we believe the best CX comes from teams that reflect the world they serve. Different experiences, perspectives, and ways of thinking don't just make us a stronger workplace; they make us a sharper partner. We build environments where every voice is heard, every background contributes, and every iQorian has a path forward. That's what #iQorianLife looks like in practice. The Women's iQor Network (WIN) is our global community for women and allies, built around mentorship, professional development, and inclusive programming. WIN creates real pathways for career advancement and helps us build a diverse leadership pipeline that makes our organization stronger at every level. #TogetherWeWIN In 2013, we launched #iQorQares because we believe that taking care of our people doesn't stop at the job. Today, as a 501(c)(3) nonprofit, iQor Qares brings iQorians together to serve the communities where we live and work, through food drives, health clinics, mentorship programs, environmental cleanups, and more. We give our team the resources and time to show up for their neighbors because a company that genuinely cares about its people makes that visible in what it does.