Corporate Payroll Services

Corporate Payroll Services (CPS) is a Charlotte, North Carolina payroll outsourcing provider that has handled payroll processing and payroll tax filing for small and medium-sized businesses since 1991. The pitch is simple. Run your business, and let CPS run your payroll for up to 40% less. Clients get accurate payroll, on-time federal, state and local tax deposits, and a payroll specialist who actually answers the phone. The core service is full-service payroll preparation with payroll tax reporting built in. CPS files federal, state and local payroll taxes on the client's behalf and handles the deposits and paperwork, so the client is not exposed to penalties and late fees. Around payroll, the company offers time and attendance tracking, online employee onboarding, pay-as-you-go workers' compensation, business insurance, retirement plans and an HR Support Center. Employees can use the free CPSGo mobile app. For a buyer who wants back office outsourcing from a BPO company USA based and USA staffed, this covers every payroll-related need in one place. CPS serves more than 7,000 clients across all 50 states, Puerto Rico and the U. S. Virgin Islands. Its focus is small and medium-sized businesses that want to hand off payroll and tax filing without losing a direct line to a knowledgeable person. The company does not market by industry vertical. Its clients are defined by size and by the need for payroll that is right every time. What sets CPS apart is customer support that it measures and publishes. The company tracks Net Promoter Score and reports a six-month moving average of about 80, which it says runs 60 to 70 points higher than its two largest competitors, with most clients rating it a 9 or 10. It is not a call center. USA clients who call get one-on-one service from a courteous specialist rather than a lengthy phone menu and voicemail, a model the company calls ACE. The business was incorporated in 1984 as Adaptable Systems Corporation, specializing in accounting systems and consulting, added payroll in 1991, and renamed itself to put service in the name. For buyers assembling an AI-ready BPO stack, the online onboarding, time and attendance tools and mobile app keep payroll data digital from the start. If you are comparing payroll and back office outsourcing options, or want a quote measured against your current provider, contact CPS through its website and ask for a list of references.