BPO Companies in Quezon City

Intelassist connects North American businesses with dedicated remote professionals in the Philippines who function like genuine in-house hires. Since 2007, the Quezon City-based firm has been building long-term staffing partnerships with companies across the United States and Canada, placing skilled Filipino professionals into roles spanning accounting, architecture, engineering, IT, and customer support. The model is straightforward: get the talent your business needs, backed by US and Philippines-side management that keeps performance accountable from both ends. The service portfolio covers a wide range of business functions. Finance and accounting teams support accounting firms and businesses that need reliable back-office help with bookkeeping, reporting, and financial operations. Architecture and engineering support staff assist design and technical firms with drafting, documentation, and project delivery. IT staff augmentation gives technology-driven organizations access to experienced developers and technical professionals. On the customer-facing side, Intelassist runs call center and customer service outsourcing operations for clients who need consistent, professional front-line coverage. For businesses exploring back office outsourcing in the BPO Philippines market, the company covers most of the core operational roles a growing company needs. Clients include accounting firms, insurance agencies, construction companies, architecture and engineering practices, and commercial interiors businesses. Most are small to mid-sized North American operators who need skilled support but can't justify expanding local headcount. Testimonials from clients in South Carolina, North Carolina, Wisconsin, Colorado, Kentucky, Washington State, and Toronto describe teams that integrated quickly, took on additional responsibilities as needs evolved, and became, in the words of one accounting firm, people they "wouldn't know what to do without." A few operational metrics set Intelassist apart in the broader call center Philippines and outsourcing field. The company reports a 95% employee retention rate, an average employee tenure of five years, and an average time-to-fill of 28 days. With more than 1,500 team members and oversight from both US and Philippines-based management, the approach is built around accountability and long-term partnership rather than transactional staffing. HIPAA compliance and IASME Cyber Assurance certification address data security requirements for clients in regulated industries like insurance and accounting. For any business considering AI-ready BPO, back office outsourcing, or dedicated remote staffing through the Philippines, Intelassist brings nearly two decades of experience placing teams that stick around. Reach out directly to discuss your staffing needs and see how quickly they can find the right fit.

Intelassist gives North American businesses something most BPO Philippines providers don't: dedicated remote staff who function as genuine extensions of an in-house team. Since 2007, the company has built and managed remote teams for clients across the United States and Canada, pairing skilled professionals in Manila with dual management support on both sides of the Pacific to keep performance accountable and results consistent. The core offering is dedicated outsourcing across a wide range of back office and professional functions. Clients have placed accounting and finance teams, architectural and design support staff, customer support specialists, and shared services professionals through Intelassist. The staffing model is built for integration rather than transaction: each team member is matched to a single client, works within that client's workflows, and is supported by both local Manila leadership and the client's own management structure. The client base spans industries where precision and reliability matter. Insurance agencies, accounting firms, architecture and engineering companies, construction businesses, and civil engineering firms across the US have worked with Intelassist to fill critical support roles. Client feedback consistently reflects long-term relationships rather than one-off projects, with multiple partners noting that their Intelassist team members have become integral to daily operations and have taken on expanded responsibilities over time. The numbers behind the operation reflect a stable workforce rather than a revolving-door model. Intelassist reports a 95% employee retention rate, an average employee tenure of five years, and an average time-to-fill of 28 days. The company holds HIPAA certification and IASME Cyber Assurance accreditation, making it a practical choice for clients in regulated industries that need an outsourcing partner with documented data security standards. With over 1,500 team members and 17 years in business, the infrastructure is already in place to staff up quickly without sacrificing quality. For businesses looking to add capacity without the overhead of local hiring, Intelassist offers a direct path to experienced Philippines-based professionals who are ready to work within existing teams and processes. Reach out to discuss which roles you need filled and what a dedicated remote staffing arrangement could look like for your organization.

Intogreat Philippines offers offshore outsourcing built around a straightforward promise: help businesses operate more efficiently, prepare for AI, and scale without the risk that comes from moving too fast. Based in Quezon City and operating as the Philippine delivery arm of an Australian-founded firm, Intogreat positions itself as a transformation partner rather than a simple staffing supplier. That distinction shapes how they structure every engagement. Their service offering sits across two main pillars. The first is Intelligent Solutions, which covers AI readiness assessments, process automation, and redesigning how teams work day to day. The second is Managed Offshore Teams, where clients get dedicated BPO Philippines staff integrated directly into existing workflows, supported by workforce strategy advice and global delivery models. What ties both together is a four-stage methodology that begins with stakeholder interviews, end-to-end process mapping, and a workforce analysis of the target functions before any team is built or technology is introduced. The insurance and financial services sector is where Intogreat has a clear track record. Assent Financial Services, an insurance broking firm, has been a client for five years. Their CEO credits the partnership with creating the capacity to take on new clients and grow the business, which is the kind of outcome back-office outsourcing is supposed to deliver. The company's contact centre and finance functions appear across both their client and employee case studies, pointing to real operational depth in those areas. On the compliance and governance side, Intogreat states it holds internationally recognised certifications and active memberships with leading industry bodies, though specific accreditation names are not listed publicly on their site. Their emphasis on people investment comes through in how they surface employee stories, including finance, contact centre, and reception roles based out of their Philippines operation. That focus on retention and recognition matters in a BPO environment where staff turnover is a common pain point for clients. For businesses evaluating offshore outsourcing or looking to build a more AI-ready operation, Intogreat offers a free consultation as a starting point. It is a low-commitment way to explore whether their approach to call center Philippines delivery, back-office support, or intelligent automation fits what your business actually needs.

IntouchCX is a global BPO Philippines provider delivering AI-enhanced customer experience solutions from its Quezon City base at Cyberpark Tower 1. With over 18 years in the industry, the company combines intelligent automation with skilled human agents to support brands across voice, chat, email, SMS, social, and self-service channels. Back office operations cover transaction processing, claims management, collections, and revenue cycle management, while a dedicated Trust and Safety practice addresses content moderation, fraud detection, and misinformation prevention at scale. Beyond traditional outsourcing, IntouchCX provides full-lifecycle AI Services including data annotation, human-in-the-loop training, compliance support, and model red teaming. Their advisory arm adds AI-powered training, automated QA analytics, journey mapping, and RPA-driven process improvement through their innovation hub, IntouchNXT. Brands across retail, travel, financial services, consumer technology, health and wellness, and entertainment have partnered with the team to scale their customer support operations without compromising quality. For companies exploring call center Philippines partnerships or modernizing their back office with an AI-ready BPO, IntouchCX Manila is a strong candidate. Connect with their team to discuss your outsourcing goals and request a quote.

IntouchCX is a global customer experience BPO with a delivery center in Quezon City, Philippines, serving brands that need a full-service outsourcing partner rather than a single-function vendor. Their core offerings cover Digital CX, Back Office operations, Trust and Safety, AI Services, and Advisory and Transformation, giving clients a single point of accountability across a wide range of business processes. With over 18 years in the industry and a proprietary suite of tools including Catapult, Vision, Sidd Spark, and Laivly, IntouchCX operates across voice, chat, email, SMS, social media, and self-service channels in multiple languages. Back office work spans transaction processing, claims, collections, and revenue cycle management. On the Trust and Safety side, they handle real-time content moderation, fraud detection, and misinformation prevention. Their AI Services team supports data annotation, human-in-the-loop training, compliance, and red teaming for organizations building or refining AI systems. Clients come from retail, fintech, travel, health and wellness, consumer technology, and entertainment. If you are evaluating BPO Philippines partners for customer support, back office outsourcing, or AI-ready BPO capabilities, IntouchCX is worth a direct conversation. Request a quote to see what a partnership could look like for your brand.

IPPBPO24x7 is a business process outsourcing and contact center provider based in Quezon City, Metro Manila, operating under IPP Technologies Philippines. The center has been running since 2007, giving outsourcing buyers an operating base for customer contact, back-office processing, and staffing support without building an in-house team. IPP Technologies operates more broadly across Australia, the Philippines, India, and the Middle East. The Quezon City operation covers both inbound and outbound programs. Outbound services include lead generation, appointment setting, sales and welcome calling, accounting services, and reminder and survey calling. Inbound services cover order taking, customer handling, IT support, finance, back office support, and SEO and web design. On the staffing side, the company offers virtual assistance, customer support, software development, and website development and maintenance, alongside seat leasing, HR and payroll services, and recruitment services for outsourced teams. The site describes its work as supporting customer-centric enterprises, with agents handling a wide range of business functions on their behalf. Its Quezon City facility is PEZA-approved, a designation aimed at foreign companies setting up outsourced operations in the Philippines, and the center was set up to provide back office and telemarketing support to businesses in Australia, New Zealand, the United Kingdom, and the United States. Operationally, the facility is described as a 200-seat, ready-to-use site in Quezon City, one of Metro Manila's business districts, with 24-hour public transport and taxi access for staff. Agents are described as bilingual and bi-cultural. The company also states it applies security measures to protect data throughout the life of a project. For businesses evaluating outsourcing partners in the Philippines, IPPBPO24x7 presents itself as a PEZA-registered, multi-service option covering both customer-facing and back-office functions from a single Quezon City site.

Leads Konnect is a Philippines-based outsourcing partner built for businesses that need more pipeline, better funnels, and faster growth. Operating out of Quezon City since 2019 and registered with the DTI, the company specializes in outbound sales, lead generation, website development, and talent outsourcing, giving clients a single point of contact for both front-end growth and back-office support. As a BPO Philippines provider with dual US and Philippine contact lines, Leads Konnect works with international clients who want qualified leads without the overhead of building an in-house team. Their approach is direct: understand the client's target market, build the outreach process, and deliver results. Whether you need a full sales funnel built from scratch or an outsourced team to run your existing one, they handle the execution. If you're looking for a cost-effective outsourcing partner in the Philippines that focuses on real revenue outcomes, Leads Konnect is worth a conversation. Reach out via their website or call their US line to get started.

LexPhil Outsourcing, Inc. Is a specialized legal process outsourcing provider based in the Philippines, built to give law firms additional capacity on document-intensive work without the overhead of expanding their full-time staff. When a firm needs experienced hands on contracts, pleadings, memoranda, or corporate records, LexPhil's team of licensed Philippine lawyers and trained paralegals steps in and works directly under the firm's direction, quality standards, and supervision. The core of LexPhil's outsourcing work covers three main areas: document review, document drafting, and document analysis. On review assignments, the team examines contracts, pleadings, corporate records, policies, and correspondence for inconsistencies, omissions, and drafting problems, then delivers findings as comments, issue lists, summaries, or recommendations. Drafting work covers contracts, pleadings, legal memoranda, corporate documents, policies, and reports, all prepared using the client firm's templates, preferred positions, and applicable authorities. For analysis, LexPhil organizes complex legal materials into chronologies, due-diligence reports, research memoranda, document indexes, and other practical deliverables. Beyond those standard categories, the team adapts to individual practice areas and recurring documentation requirements. LexPhil currently supports law firms in the United States, Canada, the United Kingdom, and Australia. The model fits firms that carry high document volumes across litigation, corporate transactions, real estate, regulatory compliance, and contract-heavy practice areas. With over 100 years of combined legal experience across the team and hundreds of thousands of documents already reviewed and drafted, LexPhil brings a depth of practice knowledge that is not common among general BPO Philippines providers. Pricing is structured around a Legal Service Unit Matrix rather than open-ended hourly billing. Each assignment receives a defined number of Service Units based on the service requested and the document's standardized page count, and firms receive that unit estimate for approval before any substantive work begins. This gives clients clear cost visibility on a per-assignment basis. Quality control follows a multi-step workflow covering intake review, document verification, substantive analysis, human validation, lawyer review, and final quality control. The team also uses approved AI tools to assist with consistency checks and flag potential drafting issues, with every AI-assisted observation independently verified by a qualified lawyer before it reaches the deliverable. Firms looking to manage documentation costs, clear assignment backlogs, or give senior attorneys more time for strategy and client work are welcome to reach out to LexPhil to discuss how the team can support their practice.

M. B. A. Consulting Philippines delivers professional debt collection and accounts receivable management from Quezon City, serving clients who need a dependable BPO Philippines partner to handle their recovery operations. As part of the MBA Group, the Philippine office brings structured, compliant collections processes to businesses that want to recover outstanding balances without straining customer relationships. Outsourcing collections to a specialized call center Philippines operation gives companies a cost-efficient alternative to building in-house recovery teams. M. B. A. Consulting manages the full collections cycle, from early-stage payment reminders to late-stage debt recovery, alongside back office support that keeps receivables functions running without gaps. The team works across financial services, telecommunications, and other sectors where managing unpaid accounts is a recurring operational need. With a 4.2-star rating across 425 reviews, M. B. A. Consulting Philippines has built a track record for consistent performance in the Philippine outsourcing market. Reach out to discuss your receivables recovery goals or request a quote.

Mashup Garage builds software development teams for startups and enterprises from its base in Quezon City, Philippines. If you need a dedicated engineering crew without the overhead of local hiring, they assemble the technical talent and get to work. Their stack covers React, Node.js, Ruby, Elixir, AI integration, and SaaS product development. That breadth means a client can bring a half-formed idea and find the right combination of front-end, back-end, and AI capability under one roof, rather than stitching together multiple vendors. The team has built conversational AI products, web and mobile applications, and cloud-based SaaS platforms for clients who need software that actually holds up under real-world use. Mashup Garage works with both early-stage startups and established enterprises, which puts them in an unusual spot. They understand the speed a startup needs and the reliability an enterprise demands. Clients looking to outsource a product sprint or build a longer-term offshore development function will find a team that can shift gears depending on where the project is. For companies exploring IT outsourcing or offshore software development in the Philippines, Mashup Garage offers a practical entry point. The Philippines has become a well-regarded destination for technical outsourcing, and Quezon City in particular has a growing pool of experienced engineers across modern web and AI tooling. If you are ready to start a project or just want to talk through what building a remote development team might look like, reaching out to Mashup Garage is a low-pressure first step.

Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.

MPM Consulting Services Inc. Is a provider of software as a service and outsourced solutions on internal business processes such as accounting, bookkeeping, tax preparation, tax filing, payroll computation, HRIS and time keeping. Do it on your own with our software as a service model or outsource the process entirely. We offer flexible solutions that fits different parts of your operation. MPM was founded in January 2011 by Maria Lourdes P. Macabasco-Yanuaria who’s a Certified Public Accountant, Certified Financial Consultant, Certified Payroll Professional and Registered Financial Planner. She graduated from the University of Santo Tomas in 2005 with Bachelor of Science in Accountancy and passed the CPA Board Exam on the same year at the age of 19 years old. She completed the 34th Certificate Course of the Paralegal Training Program of the University of the Philippines Law Center in December 2025. She previously worked with Sycip, Gorres, Velayo (SGV) & Co., Shell Shared Services BV Asia and Bangko Sentral ng Pilipinas (BSP) before she founded MPM. She noticed that large enterprises ensures proper accounting, tax and payroll process is in place while MSMEs don’t. And as a result, they become vulnerable to government audit and face huge amount of penalties especially from the Bureau of Internal Revenue (BIR). Such realization inspired her to help MSME with their accounting, tax and payroll processes to minimize their exposure to the said unfortunate events during audits. Using her experience working with large private companies, she helped improve the quality of accounting, tax and payroll processes of many MSME. In 2012, she was joined by Jayson A. Yanuaria, who’s an Information Technology Professional / Software Engineer who has extensive experience in software development especially Philippine Payroll.