Intelassist

Intelassist connects North American businesses with dedicated remote professionals in the Philippines who function like genuine in-house hires. Since 2007, the Quezon City-based firm has been building long-term staffing partnerships with companies across the United States and Canada, placing skilled Filipino professionals into roles spanning accounting, architecture, engineering, IT, and customer support. The model is straightforward: get the talent your business needs, backed by US and Philippines-side management that keeps performance accountable from both ends. The service portfolio covers a wide range of business functions. Finance and accounting teams support accounting firms and businesses that need reliable back-office help with bookkeeping, reporting, and financial operations. Architecture and engineering support staff assist design and technical firms with drafting, documentation, and project delivery. IT staff augmentation gives technology-driven organizations access to experienced developers and technical professionals. On the customer-facing side, Intelassist runs call center and customer service outsourcing operations for clients who need consistent, professional front-line coverage. For businesses exploring back office outsourcing in the BPO Philippines market, the company covers most of the core operational roles a growing company needs. Clients include accounting firms, insurance agencies, construction companies, architecture and engineering practices, and commercial interiors businesses. Most are small to mid-sized North American operators who need skilled support but can't justify expanding local headcount. Testimonials from clients in South Carolina, North Carolina, Wisconsin, Colorado, Kentucky, Washington State, and Toronto describe teams that integrated quickly, took on additional responsibilities as needs evolved, and became, in the words of one accounting firm, people they "wouldn't know what to do without." A few operational metrics set Intelassist apart in the broader call center Philippines and outsourcing field. The company reports a 95% employee retention rate, an average employee tenure of five years, and an average time-to-fill of 28 days. With more than 1,500 team members and oversight from both US and Philippines-based management, the approach is built around accountability and long-term partnership rather than transactional staffing. HIPAA compliance and IASME Cyber Assurance certification address data security requirements for clients in regulated industries like insurance and accounting. For any business considering AI-ready BPO, back office outsourcing, or dedicated remote staffing through the Philippines, Intelassist brings nearly two decades of experience placing teams that stick around. Reach out directly to discuss your staffing needs and see how quickly they can find the right fit.