Intelassist Inc.

Intelassist gives North American businesses something most BPO Philippines providers don't: dedicated remote staff who function as genuine extensions of an in-house team. Since 2007, the company has built and managed remote teams for clients across the United States and Canada, pairing skilled professionals in Manila with dual management support on both sides of the Pacific to keep performance accountable and results consistent. The core offering is dedicated outsourcing across a wide range of back office and professional functions. Clients have placed accounting and finance teams, architectural and design support staff, customer support specialists, and shared services professionals through Intelassist. The staffing model is built for integration rather than transaction: each team member is matched to a single client, works within that client's workflows, and is supported by both local Manila leadership and the client's own management structure. The client base spans industries where precision and reliability matter. Insurance agencies, accounting firms, architecture and engineering companies, construction businesses, and civil engineering firms across the US have worked with Intelassist to fill critical support roles. Client feedback consistently reflects long-term relationships rather than one-off projects, with multiple partners noting that their Intelassist team members have become integral to daily operations and have taken on expanded responsibilities over time. The numbers behind the operation reflect a stable workforce rather than a revolving-door model. Intelassist reports a 95% employee retention rate, an average employee tenure of five years, and an average time-to-fill of 28 days. The company holds HIPAA certification and IASME Cyber Assurance accreditation, making it a practical choice for clients in regulated industries that need an outsourcing partner with documented data security standards. With over 1,500 team members and 17 years in business, the infrastructure is already in place to staff up quickly without sacrificing quality. For businesses looking to add capacity without the overhead of local hiring, Intelassist offers a direct path to experienced Philippines-based professionals who are ready to work within existing teams and processes. Reach out to discuss which roles you need filled and what a dedicated remote staffing arrangement could look like for your organization.