BPO Companies in Pasig

East Joint Marketing Solutions, trading as EJEmpire, is a Philippines-based outsourcing provider that staffs customer support, virtual assistants, call answering, admin work, and sales tasks for small and mid-sized businesses. Services start at $649 a month with a two-week pilot at half price, and the team can be live in seven days. The service offering covers most of what pulls business owners away from their core work. Inbound and outbound calls, customer support across channels, data entry, administrative tasks, and sales assistance are all on the menu, with every price listed publicly on the website. That pricing transparency is deliberate. Most large call center Philippines providers and outsourcing firms publish nothing, which EJEmpire treats as a signal worth noting. The business runs an AI-human hybrid model. AI tools handle the repetitive volume first: first replies, call answering, drafts, and data entry. A trained human reviews that output every day and takes over anything the automation cannot handle. The reasoning is practical. A chatbot giving a customer wrong information at 2 a.m. With no one accountable is a liability the company will not accept. Clients' customers can always reach a person when they need one. EJEmpire sits between the large BPO call centers, which generally require commitments starting around $300,000 a year and take months to launch, and the cheap AI freelancer who builds a bot and moves on. The quoted price covers the AI tools, the human oversight, and ongoing maintenance indefinitely. On the back office and operational side, agents work inside the client's own tools with whatever access level the client sets. All data stays with the client, NDAs are signed on every engagement, and agents are background-checked. There are no long-term contracts. Clients who want to test the fit start with a two-week pilot at half price using real work, then decide whether to continue or walk away. For businesses exploring BPO Philippines outsourcing for the first time, EJEmpire offers a 15-minute call where pricing and a start date are confirmed on the spot, without a lengthy proposal process.

EastWest BPO is a Philippines-based outsourcing provider that operates as a working partner rather than a distant vendor. The company's approach centers on building alongside client teams, delivering reliable service across both customer-facing operations and the internal functions that keep businesses moving. For companies looking to scale without proportionally scaling headcount, EastWest BPO offers a practical path forward in the BPO Philippines market. The service portfolio is broader than a typical call center Philippines setup. Customer interaction is a core offering, covering the full range of relationship management that brands need to build loyalty and handle volume. On the quality and compliance side, the team handles software quality assurance, verifying that developed applications meet industry-defined standards before they go live. Data work is another significant piece: encoding, transcription, research, verification, and analysis, all managed with a stated emphasis on accuracy and reliability. This kind of data management outsourcing is especially useful for organizations sitting on large information backlogs or running ongoing research operations. The company also builds. EastWest BPO develops applications, frameworks, and automation tools designed to help clients move faster and operate more efficiently. Their digital marketing team helps brands get noticed in crowded online spaces, which extends the company's usefulness well beyond traditional back office outsourcing. Speaking of back office, EastWest BPO describes that function plainly: the operational work that never appears at the front of the business but is what makes everything run. Payroll, admin, processing, coordination, whatever sits behind the scenes, the team is built to absorb it. EastWest BPO serves clients across multiple industries, with the company noting that it understands the specific obstacles different sectors face. The emphasis on adaptable, process-driven delivery suggests a team that moves between client contexts without needing to reinvent its approach each time. For businesses evaluating outsourcing options in the Philippines, EastWest BPO covers an unusually wide range under one roof: customer support, data services, software development, digital marketing, and back office operations. If you want to understand how they can fit your specific workflow, reaching out directly for a conversation is the natural first step.

Elite Global Sourcing Phil. Inc. Is the Philippines operation of a US-headquartered company that provides complete, turnkey game service outsourcing to game publishers and operators worldwide. For studios and publishers that need a single partner to handle the full range of player-facing and back-office game operations, Elite Global Sourcing offers coverage across customer support, QA, localization, community management, marketing, and creative production, all from a team with direct experience in the global gaming market. The service portfolio spans seven disciplines. Customer support agents handle real-time player issues and are trained to turn friction points into positive experiences. Game management teams go deeper than basic operations: they analyze player behavior data, identify trends, and propose improvement strategies that feed directly into clients' product decisions. Community management follows a similar data-driven approach, monitoring user sentiment across channels and delivering structured reports that help publishers make informed calls. Quality assurance covers the full testing lifecycle, including development QA, functional testing, fun QA, compatibility checks, store submission guideline validation, and ad hoc testing across varied device environments. Localization is staffed by native-speaking gamers who manage the complete process, from planning through LQA, to preserve immersion in each target language. The marketing and PR team selects channels based on the specific target market and campaign objective, with a focus on converting potential players into active users. Creative services round out the offer, handling graphic resource production so that publishers can redirect internal capacity toward core game development. The company's clients are global game publishers and operators, including those running live-service titles, play-to-earn (P2E) games, and NFT-based experiences in Southeast Asia and North America. Elite Global Sourcing's portfolio reflects direct publishing and operations experience across these formats, which is relevant for studios entering new regional markets. Operations run 24/7 through subsidiaries in five countries: the Philippines, South Korea, Thailand, Indonesia, and Brazil, with the parent company based in the United States. The Philippines office in Pasig functions as a core BPO Philippines delivery hub within this global structure, giving clients access to in-region teams that understand local player culture. The company holds ISO 9001:2015 certification for its Quality Management System, documenting consistent processes across its international operations. Game publishers and operators interested in outsourcing player support, QA, localization, or marketing to a specialist provider can contact Elite Global Sourcing through their website to discuss project requirements and get a quote.

Our team's talent is unparalleled, proven by a low attrition rate, 1% in key areas, 22% overall. Recognized as a top workplace, we've earned accolades like the Stevie Gold Award, showcasing our commitment to excellence. We make outsourcing simple, crafting scalable customer journeys and workflows. Our contracts? Clear, with straightforward KPIs. Support? A Dedicated Client Success Manager and a Team Manager on-site ensure your objectives are achieved. Our pricing models are transparent and fair. Recruitment, training, expert IT support and top level benefits for your teams deliver the best value support you will find. Our commitment to constant learning is the key to our success. It ensures we're always ahead of the curve, ready to simplify your most complex needs with modern solutions. Navigating tough situations with grace isn't just our practice; it's our promise. It ensures smooth and efficient operations for your business, even when the unexpected happens. Integrity is the compass that guides every decision we make. We’re not just doing our job, but doing it right, with your business and your customers' best interests at heart.

Excel Peers is a Philippines-based outsourcing provider specializing in telemarketing and digital marketing services for businesses that want to grow their customer base, increase sales, and strengthen their brand online. Based in Cainta, the team works across both outbound calling and digital channels, giving clients a single partner for end-to-end demand generation rather than splitting those functions between vendors. On the telemarketing side, Excel Peers handles the full sales development cycle. Services include targeted lead generation, appointment setting with decision-makers, market research, customer surveys, and sales closing support. The team is built around converting outreach into results, not just activity metrics. For companies that need a call center Philippines partner to fill their pipeline without building an in-house team, this range of outbound services covers the core use cases. The digital marketing offering runs alongside the telemarketing work and includes SEO to improve organic search visibility, pay-per-click advertising, social media management across Facebook, Instagram, and LinkedIn, email marketing campaigns, and content creation and strategy. Clients can engage one service or combine several, depending on where their gaps are. The team follows a structured process: initial consultation to understand business goals, strategy development, campaign execution, ongoing optimization, and detailed performance reporting. Excel Peers serves clients across real estate, healthcare, e-commerce, retail, education, technology, and financial services. The mix reflects the kinds of industries that rely heavily on outbound outreach and digital presence to acquire customers, making the BPO Philippines model a practical fit for reducing acquisition costs compared to maintaining equivalent in-house staff. Founder and CEO Kevin Ugaban built Excel Peers around the idea that every business has different goals, and that cookie-cutter campaigns rarely produce the results clients need. If your business is considering outsourcing its lead generation, telemarketing, or digital marketing operations to the Philippines, contact Excel Peers for a free consultation to discuss what a customized approach could look like for your situation.

Eximius BPO Services, Inc. Has been running BPO Philippines operations from Pasig, Metro Manila since 2011, building a track record that many newer outsourcing providers cannot match. For companies that need a reliable partner for back office work and customer support with demonstrated staying power, that history matters. Their work in the real estate sector shows what structured back office outsourcing looks like in practice. The NTrust platform featured on their site is built for commercial real estate management, covering office, retail, and industrial properties across a portfolio of more than 1.2 million leases. Managing data at that scale calls for disciplined workflows, accurate data entry, and consistent quality control. Eximius handles this kind of process-intensive work for clients who cannot afford errors in their property records. Commercial real estate is a demanding vertical. Lease administration, tenant data, billing reconciliation, and compliance tracking all require people who understand both the operational details and the downstream consequences. Eximius positions itself for exactly this kind of engagement, supporting clients who need their property management data handled with care and continuity. Pasig sits within Metro Manila's core outsourcing corridor, an area recognized across the call center Philippines and back office industry for its educated, English-proficient workforce. Professionals in this market are accustomed to international business standards and can adapt to client-specific systems without a long ramp-up. For companies evaluating an AI-ready BPO partner, having a provider with deep process experience and a stable local team is a practical asset compared to starting over with a newer vendor. If you are exploring outsourcing for your back office or data operations, Eximius BPO Services has operated long enough to have built real delivery infrastructure. Reach out to their Pasig team to discuss your requirements and find out what an engagement with them would look like.

Exist Software Labs, Inc. Is a global technology innovator providing enterprise solutions through consulting and innovative products and services. With a comprehensive portfolio of integrated Information Technology solutions and services, we empower enterprises to transform and build sustainable advantage. Backed by more than two decades of innovation, Exist uses on its team’s expertise in Open Source technologies, domain expertise, knowledge in business processes and agile methodology to build better technology software for both technology companies and the enterprise. We are one of the early adopters of Java Open Source Software, which has become the core technology when building scalable, robust and highly customizable software applications. Exist’s technology solutions and services span clients in Asia Pacific, Australia and the US from a diverse range of verticals including Retail, Banking and Finance, Healthcare, and other industries. Founded in 2001, Exist has grown to over a hundred workforce and continues to grow, with offices in the US and Manila in the Philippines.

Premium and scalable offices ready to house your teams and host your business growth. We can help set up and manage your office of choice from BPO ready offices, premium serviced offices, scalable private offices and seat leasing. Establish a dedicated team for your business to support your business functions. We help in the recruitment and management of your personnel to keep business running like clockwork. Since 2012, EZY OUTSOURCING HUB has been at the front of BPO and Offshore scene for newcomers to unlock business and growth opportunities in Manila with our executive service for newcomers. Let’s get you started and get set for your journey. It probably comes as no surprise that the global market is currently challenged these days. At a time of need to recover from the tough economic blows of the recent… After 2 years of struggle in the industry during the height of the pandemic, things are finally looking up in real estate. Office space occupation is expected to nearly double… There are several advantages of outsourcing bookkeeping and accounting services for your business. But sometimes, you face tough decisions about whether or not to outsource your bookkeeping and accounting. Those…

EZY Service Centre Corporation (ESC) is a BPO Philippines provider based in Ortigas, Pasig, built around one straightforward promise: every call answered, every task completed, every customer dazzled. Rather than offering a generic outsourcing package, ESC builds purpose-fit teams that integrate directly into a client's systems, processes, and culture, functioning as a genuine extension of the in-house operation rather than a distant vendor. The services ESC delivers span the full range of day-to-day business operations. On the front end, ESC handles inbound and outbound customer support, managing calls and client interactions with a focus on first-contact resolution. On the back office side, the team covers accounting, bookkeeping, email management, and appointment scheduling, freeing client businesses from the administrative load that quietly eats into productive hours. ESC also supports IT-related functions, helping clients adopt new technologies and maintain operational security without having to build that capability internally. ESC was founded to serve businesses in Australia, New Zealand, and the United States, and its leadership team reflects that focus. President Patrick Ormond brings a corporate IT and accounting background from senior executive roles at Qantas and Westpac. Director Joanne Ormond contributes more than 20 years of experience managing onshore and offshore operations for Australian mortgage and financial services companies. General Manager Jeff Jurd adds over 30 years in operations management, including 13 years leading offshore teams in the Philippines for companies such as Flexigroup (now HUMM), Brighte Capital, Mortgage Ezy, and Athena Home Loans. That depth of financial services expertise makes ESC particularly well suited to mortgage, lending, and fintech businesses with complex compliance and operational needs. What distinguishes ESC operationally is a structured eight-step onboarding process that covers everything from defining objectives and KPIs through to recruitment, technical training, and go-live. Clients are not handed a generic team; they go through a scoped process that ends with staff who understand the client's policies, systems, and performance benchmarks before operations begin. The company's Philippine office provides competitive compensation and a stable work environment, which it cites as central to attracting and retaining the quality of talent its clients depend on. If your business is carrying more administrative work than your in-house team can handle, or if you are exploring call center Philippines options with genuine financial services depth, ESC is worth a conversation. Reach the team at (+632) 8477 45 20 (Philippines) or (+617) 3059 6047 (Australia) to discuss how an outsourcing arrangement could be structured around your specific needs.

Outsourcing accounting to the Philippines? F&A Hub offers fast, flexible, and cost-effective accounting services. Count on us. F&A Hub is a Human Resource and Business Process Outsourcing solutions provider that enables companies to maximize their talents’ capabilities in achieving their goals. Since 2007, it has made significant contributions to its clients’ business operations in terms of efficiency and cost effectiveness. Speed up the process and get right to the chase. We’re as excited to work with you. “Looking forward to more talents from [F&A Hub], especially now that we are growing our organization. Thank you for being there as soon as possible when we need your service.” “There are fewer audit reports regarding [account] payables, particularly the expense reports. We aren’t getting any negative comments from the clients, and nobody could ever say that [F&A Hub] was late in their processing.” Capitalizing on the experiences of most partners – with much of them having assumed top level finance posts in multinational and local companies from various industries – the owners decided to target the finance and accounting outsourcing (FAO) segment of the Business Process Outsourcing industry, which they found potentially lucrative business opportunity per their research. With a customer base in mind, the partners then coined the name F & A Outsourcing Hub Philippines, Inc. To clearly reach out to its market.

FBC Asia Pacific Inc delivers offshore staffing and BPO services from the Philippines and Sri Lanka, helping businesses build dedicated teams in as little as one week. Whether you need customer support, sales, back-office operations, or AI-enabled workflows, FBC Asia plugs directly into your existing operations without requiring long-term contracts or heavy upfront commitments. What sets FBC Asia apart in the outsourcing Philippines market is its focus on visibility and accountability. Most BPO arrangements leave clients in the dark. FBC Asia builds structured governance into every engagement, so you always know what your team is doing, how they are performing, and where things stand. The dual-hub delivery model across the Philippines and Sri Lanka also means you get flexible coverage and cost-optimised staffing that scales as your business grows. If you are evaluating call center Philippines providers or looking for a reliable back office partner with genuine AI-ready capabilities, FBC Asia is worth a conversation. Reach out to discuss your requirements and get a quote.

First Focus is an Australian managed IT services company with an offshore delivery presence in Pasig, Philippines, giving businesses a direct path to outsourcing IT operations and back office functions without losing technical depth. Their service portfolio runs wide: cloud migration, managed security, IT infrastructure, business continuity planning, Microsoft 365 consulting, SharePoint, Power BI, and unified communications, all delivered under one roof. The Manila office supports offshore staff outsourcing (BPO) for Australian clients, making First Focus a practical option for companies that want skilled IT talent in the BPO Philippines market paired with the governance and tooling of an established managed services provider. Their ACSC Essential 8 offering and cybersecurity risk assessments address compliance requirements that pure-play outsourcing providers often can't match. On the forward-looking side, they also cover AI, automation, software development, and digital transformation. If your business is evaluating IT outsourcing, back office support, or a managed IT partnership delivered through the Philippines, First Focus is worth a conversation. Reach out through their website to discuss your requirements or request a quote.