BPO Companies in Pasig

Transkripsyo, Inc. Is one of the Philippines' most established transcription and documentation outsourcing companies, operating out of Pasig and serving clients in healthcare, legal, and general business sectors. The company has expanded well beyond its original medical transcription roots to cover a broad range of back-office and documentation services. For organizations evaluating BPO Philippines options for sensitive, accuracy-dependent work, Transkripsyo offers a focused alternative to generalist call center or outsourcing providers, with a clear emphasis on precision and client confidentiality. Medical transcription is the company's foundation. Physicians, specialists, and other healthcare professionals dictate their reports and patient notes, and Transkripsyo's team converts those voice recordings into formatted, accurate text documents. The company also provides speech recognition editing, where trained editors review and correct AI-generated draft transcripts to ensure clinical accuracy before records are finalized. This two-track approach, human transcription alongside AI-assisted editing, gives healthcare clients flexibility based on turnaround requirements and volume. Beyond healthcare, the service catalog covers business transcription for companies needing verbatim records of meetings, interviews, or audio content across industries, as well as legal transcription of court proceedings and spoken legal documents. Virtual assistant and virtual secretary services extend the offering into remote administrative support, while data encoding, captioning, and medical coding and billing round out a portfolio that positions Transkripsyo as a comprehensive documentation and back-office outsourcing partner. Security is a concrete operational priority, particularly given the regulatory sensitivity of medical and legal records. External ports on production workstations are disabled to prevent unauthorized data transfer. Physical access to the premises is managed through door access control systems, biometric timekeeping tracks personnel movement, and CCTV cameras monitor the facility throughout. Production areas are restricted. These controls address the compliance concerns that healthcare and legal clients typically raise when evaluating a Philippines outsourcing provider. The company describes its own positioning as big enough to be reliable, yet small enough to be flexible, an approach aimed at clients who want consistent, professional service without being deprioritized inside a large BPO operation. The stated mission is to deliver accurate, on-time documentation at a cost-effective price, with confidentiality treated as a baseline commitment rather than a premium feature. If your organization needs a reliable transcription and documentation outsourcing partner in the Philippines, Transkripsyo is worth a direct conversation. Visit their website to learn more about their services or to request a quote.

Twoconnect is an Australian-led outsourcing provider that builds dedicated remote teams in the Philippines for businesses that need skilled professionals without the administrative overhead of doing it themselves. With 600+ employees placed across 170+ client organizations and a 96% retention rate, they operate as a full-service managed staffing partner rather than a simple recruitment agency. Their service model covers the complete lifecycle of offshore workforce delivery. Workforce consulting helps clients identify which roles and operating structures are suited to an offshore model. Talent sourcing then matches candidates against specific technical, industry, and behavioural requirements. Once a hire is confirmed, the onboarding and IT setup phase integrates that person directly into the client's systems, team structure, workflows, and reporting lines. From there, structured HR, IT, and performance support runs continuously to maintain team stability and long-term outcomes. This end-to-end approach means clients hand off the operational complexity of building an offshore back office rather than piecing it together themselves. The client base is primarily Australian SMEs and mid-market businesses across a broad range of sectors. Testimonials reference a chiropractic clinic that needed a medically experienced administrator, a technology firm that resolved a skills shortage through offshore recruitment, a construction project management company scaling its support functions, and a mental health platform adding team capacity. In most cases, the driver is the same: the local Australian labour market is either too tight, too costly, or too slow to fill the roles these businesses need. On the operational side, Twoconnect holds ISO 9001 and ISO 27001 certifications covering quality management and information security. They also source professionals experienced with AI tools and integrate those capabilities into existing client workflows, making them a practical choice for businesses already building AI-assisted processes. Their infrastructure spans four office locations and serves clients across 15 countries. For Australian businesses exploring BPO Philippines options or looking to expand their back office, professional support, or administrative functions offshore, Twoconnect is worth a direct conversation. Visit their website to search available roles or get in touch to discuss how an offshore team could fit your operation.

Vee Healthtek is a healthcare professional services company that provides end-to-end revenue cycle management (RCM) for hospitals, health systems, and physician groups across the United States, operating from its Pasig, Philippines location. Buyers engage the company for outsourced support across the full RCM chain, from patient scheduling and registration through claims processing, payment posting, and accounts receivable recovery, with more than 20 years of experience in the healthcare RCM space. The work is organized into front-office, mid-office, and back-office functions. On the front end, this includes scheduling and registration, patient access management, eligibility and benefits verification, prior authorization, insurance discovery, price transparency and patient estimates, and financial clearance and counseling. The mid-office covers medical coding, coding audits and quality assurance, clinical documentation integrity (CDI), clinical abstraction, charge capture optimization, revenue integrity and leakage prevention, billing compliance and audit defense, and risk adjustment and HCC coding, including computer-assisted and AI-enabled coding. On the back end, services span claims editing and clean-claim validation, claim submission and clearinghouse support, payment posting and reconciliation, accounts receivable follow-up, denials management and appeals, underpayment recovery, credit balance review, self-pay and charity care and Medicaid screening, and extended business office and co-managed operations. Vee Healthtek describes its client base as spanning enterprise health systems and integrated delivery networks (IDNs), academic medical centers, acute-care hospitals, community hospitals, rural and critical access hospitals, physician enterprises, and ambulatory and outpatient sites, along with specialty and ancillary care providers such as radiology and imaging, laboratory and pathology, oncology and infusion services, surgery and procedural services, and behavioral health. It states that it supports healthcare providers across all 50 U. S. States. On compliance, the company holds SOC 2 Type II, HITRUST, ISO 27001:2013, and Cyber Essentials Plus certifications. Its delivery operations extend to company locations in Bangalore, Chennai, Hyderabad, Mohali, Pune, Salem, and Trichy, India, alongside its Pasig site. The RCM work is technology-enabled, built around its RevAmp platform and integrations with client EHR systems. For buyers evaluating a revenue cycle partner, Vee Healthtek positions itself as a specialist RCM provider covering the full cycle from patient access through final collections, supported by coding, compliance, and technology capabilities built for U. S. Healthcare providers.

VertexCore Offshore Inc. Offers businesses a way to build a fully dedicated offshore team in the Philippines, with savings that typically run between 50% and 70% compared to equivalent onshore staffing. Based in Antipolo and operating as a fully SEC-registered Philippine corporation, the company is structured around one principle: you keep control of your core work, and VertexCore handles the offshore execution. The company's specialty is knowledge-intensive technical work. Services span structural design, drafting, cost estimation, Research and Development support, and a full range of engineering assistance. This is KPO outsourcing built for technical disciplines, not generic back office or call center work. If your business runs on engineering expertise and needs skilled talent at a fraction of the onshore cost, the model here is built for that kind of engagement. The typical client is a firm with serious technical output requirements that wants offshore capacity without the overhead of setting up its own Philippine entity. VertexCore positions itself as a partner to engineering, design, and construction-related businesses looking to expand delivery capacity without growing their fixed-cost headcount at home. The outsourcing arrangement is designed to function as a direct extension of the client's internal team. What distinguishes the operation is the combination of depth and accountability. The leadership team brings nearly 25 years of combined BPO and KPO industry experience, with 13 years focused specifically on knowledge process operations. Each client is assigned a single dedicated point of contact who carries full accountability for the team's performance. That structure is intentional: it reduces the coordination friction that tends to slow offshore outsourcing relationships down. For companies exploring BPO Philippines options in engineering or technical support, VertexCore is worth a direct conversation. The onboarding process is designed to move from first inquiry to stable, long-term operations through a clear sequence of steps. Reach out to discuss team structure, cost expectations, and what a dedicated offshore arrangement would look like for your specific workflow.

Verto Network Solutions Inc. Is a Filipino-owned IT-BPM company operating out of Ortigas Center, Pasig City. The company provides businesses with a single point of contact for customer support outsourcing, IT infrastructure, and fully equipped seat leasing, all delivered from PEZA-accredited facilities with more than 600 operational seats. For international companies looking to establish or expand BPO Philippines operations, Verto offers a practical path: professional capacity without the burden of building local infrastructure from scratch. The company's services cover three connected areas. Customer support outsourcing puts a trained, dedicated team in front of a client's customers, handling front-line interactions at scale. On the technology side, Verto designs and deploys VoIP and communication platforms alongside network infrastructure and security solutions built for business-grade environments. Rounding out the offer is a Plug and Play seat leasing program, which gives clients ready-to-use workstations in a managed facility, making it straightforward to get call center Philippines operations running without long-term capital commitments. Verto works with both small and medium businesses and large multinational enterprises. The company has positioned itself as an alternative to conventional enterprise providers, focusing on customized configurations where off-the-shelf products miss the mark. That flexibility, combined with enterprise-scale seat capacity, makes it a realistic option for overseas companies that need reliable outsourcing support without one-size-fits-all constraints. The Ortigas Center location sits inside one of Metro Manila's primary business corridors, giving clients access to a strong talent pipeline and established connectivity infrastructure. The PEZA-accredited building status is a meaningful operational detail for qualifying foreign businesses, as it opens the door to fiscal incentives tied to Philippine economic zone regulations. If you are evaluating customer support outsourcing, back-office staffing, or seat leasing in the Philippines, Verto's consulting team is available to scope your requirements and build an arrangement around them. Contact them directly to start the conversation.

Visaya Knowledge Process Outsourcing Corporation is a business process outsourcing and AI-augmented operations provider based in Ortigas Center, Pasig City, Metro Manila. The company positions itself Buyers considering Visaya get access to a combined offering of contact center support, back office processing, healthcare-specific administrative services, and finance and accounting functions, delivered by teams that also apply AI process augmentation to the work. Visaya's service lines cover customer experience and contact center work, including customer contact consulting and back office support alongside technical support. Its healthcare division handles revenue cycle management, medical coding, records retrieval, and clinical support. On the finance and accounting side, the company provides accounts payable, accounts receivable, financial reporting, and bookkeeping. These are supplemented by an AI and automation practice covering AI process augmentation, AI assistants and agents, and workforce-focused tools described on its site as SkillTech, Qual-IT, and SmartPay. The company's stated industry focus includes healthcare and finance and banking, alongside communications, media and technology, and retail and ecommerce. Its healthcare and finance service lines point to clients that need regulated, process-heavy support, such as medical billing and coding, records handling, and financial close and reconciliation work, rather than only general customer service outsourcing. Visaya delivers from Ortigas Center in Pasig, with additional delivery sites in Dumaguete, Bacolod, and Las Vegas. The company states it holds SOC 2 Type II and HIPAA compliance, and describes close to two decades of operations experience that it has more recently rebuilt around AI-enabled processes. It also states it provides support across time zones on a 24/7 basis. For buyers evaluating outsourcing partners for healthcare administration, finance and accounting, or contact center operations, Visaya presents itself as a Philippine-based provider that pairs established back-office and healthcare process delivery with AI and automation built into the service.

ZigZag is a Philippines-based outsourcing provider that connects businesses with dedicated professionals across customer support, finance, sales, and data operations. Operating out of Pasig, one of the country's established BPO hubs, the company gives clients access to experienced talent without the cost and complexity of building equivalent capacity in-house. The range of roles ZigZag fills covers both the front line and the back office. On the customer-facing side, the team includes Customer Service Team Leaders, a Head of Customer Support Operations, and Billing Support Specialists who can manage entire support functions on a client's behalf. Finance and accounting coverage extends to Accounts Receivables Officers who handle invoicing and payment workflows. For businesses that need pipeline activity, ZigZag also deploys Outbound Sales and Acquisition Specialists focused on converting prospects. Technical and analytical work is also part of what this call center Philippines outfit can staff. Senior Data Engineers with hands-on experience in Snowflake and Redshift sit alongside Senior Business Analysts capable of translating operational data into clear recommendations. Marketing and administrative needs are covered too, with Graphic and Marketing Admin Assistants who can keep day-to-day output moving without the overhead of a full internal hire. ZigZag structures its engagements around remote and hybrid arrangements, and positions run on a dayshift schedule. That setup suits clients in the US and Australia who want their outsourcing partner working business hours rather than overnight shifts. The practical effect is better communication, faster turnaround on issues, and stronger day-to-day continuity. Businesses considering back office outsourcing, customer support, or specialist data staffing through a BPO Philippines partner are encouraged to visit ZigZag's website to review current capabilities and open a conversation about fit.