BPO Companies in Makati

Permhunt is a specialist technical recruitment firm based in Makati City, helping startups, digital agencies, and enterprises hire software engineers and other technology professionals from the Philippines. With a database of over 50,000 vetted candidates and a track record of 500+ placements across 250+ client engagements, the company has built a reputation for delivering quality hires quickly and keeping them long-term. The recruitment process covers a wide range of technical disciplines. Permhunt sources and screens candidates for software and web development, cloud and DevOps, cybersecurity, network and infrastructure, QA testing, business and data analysis, machine learning and AI, and automation engineering. For companies building or scaling a technical team through Philippines outsourcing, this depth of specialization means a single recruitment partner can cover most of the hiring pipeline, from junior developers to principal-level engineers. What separates Permhunt from a typical headhunting agency is how much of the hiring risk it absorbs on the client's behalf. First CV submissions arrive within two business days. Hiring runs on a one-time recruitment fee. An in-house Lead Engineer participates in candidate evaluation, so the shortlist that reaches a client has already cleared technical scrutiny. Criminal and employer reference checks are standard on every search. A 90-day placement guarantee backs every hire, and 95% of placed candidates are still in their roles after 12 months, a retention figure that matters to companies tired of replacing talent they have just trained. Payroll facilitation, compliance support, and contract management are also available, which makes Permhunt a practical option for international companies that want to hire Philippines-based talent without immediately setting up a local legal entity. Clients have included AI solution providers, software engineering consultancies, and enterprise software companies across multiple markets. Founders, agency operators, and enterprise hiring teams are all represented in the client base. If your company is looking to build a technical team through Philippines-based outsourcing, Permhunt offers a direct path: faster candidate sourcing, stronger pre-screening, and ongoing support after the hire is made. Contact the team through the website to discuss open roles, or download their free Philippine tech salary guide to benchmark compensation before the search begins.

Philippine Ishihara CAD Service, Inc. (PICS) gives Japanese residential construction companies a direct path to accurate, production-ready architectural drawings at offshore costs. Based in Makati City and 100% owned by a Japanese parent company headquartered in Aichi Prefecture, PICS operates as a dedicated CAD center built specifically for the Japanese housing market. Clients get trained Filipino CAD operators who understand Japanese residential standards, backed by full management support from the Japan side. On a per-project basis, PICS produces structural drawings, pre-cut drawings, design drawings, ventilation and electrical installation plans, renovation drawings, 3D exterior and interior perspectives, and cost estimation work across wooden, RC, and steel structure types. The team also handles 2x4 construction drawings, siding pre-cut layouts, care renovation project documents, and hand-drawn tracing conversions. For clients who need ongoing capacity, PICS offers a dedicated staff outsourcing model. Clients recruit their own team through local or web-based interviews, and PICS manages payroll, social insurance, office space, hardware, and utilities, all bundled into a single monthly fee with no initial setup charges. The company's clients are Japanese homebuilders, prefabricated housing manufacturers, architectural design firms, and construction companies that need consistent drawing output without expanding their domestic headcount. This makes PICS a practical back office solution for Japanese firms facing staffing pressure, project volume spikes, or cost reduction targets, and a clear example of how BPO Philippines operations can serve highly specialized technical markets. The software environment at PICS mirrors what Japanese practices already use: JW-CAD, ARCHITREND, Walk in Home, TOA CAD, and AutoCAD, alongside Microsoft Office and Adobe Photoshop for presentation materials. Recruitment draws from the Philippines' strong pool of STEM graduates, and PICS actively hires new graduates to grow client teams. For continuity, the company recommends retaining at least three operators per account, and some clients have scaled to ten or more operators through this outsourcing arrangement. For Japanese construction and housing companies looking to reduce drawing costs or clear production bottlenecks, PICS offers a focused CAD outsourcing path with the operational depth of an established Philippines BPO. Reach out to discuss team size, software requirements, and per-project or monthly pricing options.

Reduce Overhead. Improve Patient Experience. Empower Your Practice with a Virtual Medical Assistant. With over 75 years of combined U. S. Healthcare management experience, we understand the unique needs and challenges of medical practices and healthcare providers. As a result, we know exactly how a medical virtual assistant can streamline operations, reduce administrative burden, and improve patient care. Healthcare practices across the United States are stretched thinner than ever. Staffing shortages, rising overheads, and growing administrative burdens have pushed clinic owners and hospital administrators to look beyond traditional hiring models. Most offshore staffing companies are built by people who studied healthcare from the outside. Phoenix Virtual Solutions took a different route. Its founder spent more than two decades inside U. S. Health systems before she placed a single virtual medical assistant with a client. That distinction shapes how the company recruits, trains, and supports the teams it sends to American providers. I built Phoenix Virtual Solutions because I had spent years inside the U. S. Healthcare system. I led operations at major health systems, managed teams, evaluated vendors, and sat across the table from offshore staffing agencies as their client. The same problem kept appearing. Healthcare organizations were bringing in virtual staff who did not understand their world. The agencies that placed those staff did not understand it either. In practice, a virtual medical assistant handles a wide range of tasks from scheduling appointments and managing patient records to answering phones. Moreover, working with a virtual workforce brings significant advantages, including lower labor costs and greater scheduling flexibility. Whether you need a certified virtual medical assistant or a certified medical administrative assistant, qualified professionals are available remotely. Download our FREE guidebook today and take the first step.

Pinoy Data Capture, Incorporated is a Makati City-based BPO Philippines company that takes on the time-consuming back-office and customer-facing work that pulls businesses away from their core focus. The company handles a wide range of outsourcing services: customer care and relationship management, medical coding, telemarketing, database marketing, document archiving, indexing, and web enablement. If you need a call center Philippines operation managing client relationships or a back-office unit processing and digitizing records, Pinoy Data Capture has built a track record with international clients across multiple industries. The approach here is straightforward. Services are shaped around each client's existing workflows and requirements, not the other way around. Cost efficiency and accuracy are treated as baseline expectations, not selling points. Every engagement is personalized, with quality controls applied throughout. For businesses considering outsourcing to the Philippines as a way to reduce overhead or scale operations without sacrificing quality, Pinoy Data Capture is worth a conversation. Reach out to discuss your specific needs or request a quote.

Probe CX | The Curve is the Makati City site of Probe CX, a customer experience management and business process outsourcing provider that combines contact center delivery with data, AI and digital transformation services. Buyers engaging this site work with a team of more than 1,000 people spanning customer support, technical support, back office operations, and CX strategy and consulting. On the services side, Probe CX runs core BPO and customer experience management operations, including customer support and technical support delivered across voice and digital channels, alongside back office operations for processing and administrative work. Its digital and AI practice covers data, analytics and AI, intelligent automation, and digitally enabled CX built for connected, AI-powered customer experience ecosystems. A consulting and transformation practice, described as more than 150 in-house experts, works on operating model design and execution, and the company also lists specialised enterprise services such as collections as a service alongside its core support functions. Probe CX positions itself around complex, highly regulated sectors, and this Makati City listing is built around government, retail and financial services clients specifically. Its wider industry focus, as described on its own site, spans banking and financial services, ecommerce, healthcare, retail, telecom, transport, insurance, hospitality and energy, reflecting a client base of enterprise and government organizations with regulatory and compliance requirements. Probe CX describes itself as operating with more than 45 years of combined industry experience and says it is the partner of choice for more than 65 enterprise and government organizations across Australia and New Zealand, pointing to an established delivery relationship with that market. The Makati City site referenced in this listing forms part of that wider delivery footprint, providing Philippine-based capacity for the group's customer experience and back office operations. For buyers assessing outsourcing partners in the Philippines, this listing covers Probe CX's Makati City operation within a larger, multi-country group focused on customer experience management, AI-enabled automation and back office support for regulated and enterprise clients.

Productivity Technologies Services, Incorporated (PTSI) is a Makati City-based BPO provider that helps businesses hand off operational work to a capable, English-proficient team in the Philippines. Operating from one of the country's premier commercial districts, PTSI is positioned to deliver customer support, back office processing, data entry, and technical support services to clients who need consistent, accountable execution. The Philippines outsourcing industry is built on a workforce with strong service culture and communication skills, and PTSI taps directly into that advantage. Whether a client needs a dedicated customer support team, reliable back office coverage, or an AI-ready BPO partner prepared to work alongside modern automation tools, PTSI offers engagement models that can be structured to fit the scope of the work. For companies evaluating call center Philippines options or looking to expand their outsourcing footprint, PTSI is worth a conversation. Reach out through their website to share your requirements and request a quote.

E. Punongbayan Global Outsourcing, Inc. (EPG) is a Makati City-based Finance and Accounting BPO with roots that go deeper than most. For companies looking to outsource complex financial back-office work to professionals who know the discipline firsthand, EPG brings over 30 years of accumulated accounting practice to every client engagement. Finance and Accounting is EPG's core and singular focus. The firm handles the accounting and financial process work that businesses depend on getting right, from bookkeeping and financial reporting to tax compliance support and related back-office functions. This is not a broad-spectrum outsourcing provider trying to cover everything. EPG was built specifically around F&A outsourcing, and that specialization is visible in how the company is structured and the caliber of people running it. Founded in 2010 by Ester R. Punongbayan, a Certified Public Accountant with an MBA from De La Salle University's Graduate School of Business, EPG carries a leadership pedigree that is uncommon in the BPO Philippines market. Before establishing EPG, Ester led the Outsourcing Services Division of a major Philippine accounting firm, growing it from a small support unit in 1995 into a substantial operation that expanded at 10 to 40 percent annually in both headcount and revenue. That direct experience building an outsourcing practice from scratch gave her a clear-eyed view of what it takes to deliver consistent, professional-grade F&A services to clients year after year. EPG is best suited for businesses that need a dedicated Finance and Accounting outsourcing partner in the Philippines with real accounting credentials behind the work. Ester's professional memberships span the Tax Management Association of the Philippines (TMAP), where she has served as Director and Internal Auditor, the Management Association of the Philippines (MAP), the Association of Certified Public Accountants in Public Practice (ACPAPP), and the Philippine Institute of Certified Public Accountants (PICPA). That professional accountability carries through to how EPG approaches client work, with strict adherence to quality, accuracy, and discipline as the stated standard. If your business is looking for an F&A-focused back-office BPO in the Philippines with genuine accounting expertise at the top, EPG is worth a direct conversation. Visit their website to get in touch and discuss your outsourcing requirements.

Quinn Data Facilities, Inc. Has been providing outsourcing services from Makati, Philippines since 2007. Built around outbound telephone campaigns and back office support, the company serves clients who need dependable contact center execution without the overhead of building it in-house. For organizations that rely on consistent donor communication, subscriber outreach, or customer engagement, Quinn Data offers a capable BPO Philippines partner with nearly two decades of operating history. The company's outbound telephone services form the core of what they deliver. Teams manage new supporter acquisition campaigns, guiding prospects through the process of becoming active donors or members. Welcome campaigns for new supporters help organizations start those relationships well. Telephone fundraising is handled with attention to message and timing, reaching the right audience at the right moment. Quinn Data also runs subscription marketing campaigns and conducts supporter research and satisfaction surveys, giving clients a clearer picture of how their base is feeling and what they need. Alongside the call center work, Quinn Data provides a broader set of back office and business support services. Accounting and financial support help clients keep their books in order as their programs scale. Web development capabilities mean the team can take on digital projects as well as operational ones. Graphic design rounds out the offering for clients who need campaign assets or marketing materials produced in step with their outbound programs. The company's service profile suggests a particular strength with nonprofit and charity organizations, where telephone fundraising and supporter engagement are ongoing operational needs rather than one-off projects. Subscription-based businesses and telecommunications companies are also a natural fit, given the team's experience with outbound campaigns and subscriber outreach. Operating from Makati, one of the Philippines' principal business districts, Quinn Data runs a standard weekday schedule from 8:00 AM to 5:00 PM. For businesses exploring call center Philippines options or looking to move back office functions to a cost-effective outsourcing partner, Quinn Data Facilities, Inc. Is worth a direct conversation. Contact the team to discuss your campaign goals and learn how their services can support your outreach programs.

QwertyWorks is a Makati City-based multilingual communications firm that has spent more than two decades helping international organizations bridge language gaps at scale. Their ISO-certified process, built around the "Quality in Quantity" principle, ensures that high-volume linguistic work maintains the nuance and accuracy that automated tools alone cannot deliver. The company's core offerings cover the full range of language and content services. Translation, editing, and proofreading (TEP), transcription, subtitling, closed captioning, desktop publishing, and multilingual optical character recognition form the backbone of their data processing work. For companies entering new markets, QwertyWorks provides localization (l10n) and internationalization (i18n) services, in-country qualitative consumer research, and big data linguistic collection, annotation, and validation. They also support language technology development through multilingual corpora building, machine translation post-editing (MTPE), non-latin character content processing, and neural NLP calibration, making them a credible outsourcing partner for AI-focused projects that demand high-quality training data. Their client roster spans 80+ countries, and their work has reached an estimated 4.4 billion people through the organizations they serve. Core industries include healthcare, where they help public health bodies and private companies develop and distribute medical communications; digital media, where they support publishers in growing audiences through accurate localized content; and law and government, where they assist agencies in serving constituents across language divides. Operationally, QwertyWorks draws on a network of human linguists across 60+ countries, giving them mother-tongue coverage that few BPO Philippines providers can match. Their specialists bring genuine in-country knowledge to every project rather than applying generic translations, which matters especially for culturally sensitive or technical subject matter. This combination of geographic reach and local depth is how they differentiate themselves from both automated machine translation tools and traditional language agencies. For buyers evaluating outsourcing options for specialized language services or AI data workflows, QwertyWorks offers a track record built on two decades of applied communications work. Visit their website to discuss your project requirements and see what their multilingual solutions can do for your organization.

Remote Philippines is an end-to-end outsourcing and offshore staffing company based in Makati City, built to handle the full employment lifecycle for businesses that want to build remote teams in the Philippines without the administrative complexity of doing it alone. Clients get talent acquisition, onboarding, payroll, HR support, tax filing, and compliance management under one roof, handled by a local team with ground-level knowledge of Philippine labor and regulatory requirements. The service model covers six core areas. Recruitment focuses on sourcing candidates for full-time or part-time roles at cost points that reflect the local market. Once the right person is found, onboarding is managed end-to-end so staff can start contributing quickly. Payroll is administered locally, including income declarations, return filings, and timely tax payments. An HR team monitors engagement and corporate compliance on an ongoing basis, while a separate team of local corporate specialists keeps labor and payroll practices current as regulations change. The combined effect is that clients do not have to maintain their own local HR or finance infrastructure. Remote Philippines works with companies of all sizes, from startups hiring their first offshore employee to larger organizations expanding existing remote operations. The model is deliberately sector-agnostic, covering any role across any industry, which gives clients flexibility to staff functions ranging from back-office and administrative support to professional and specialist positions. The operational case for outsourcing to the Philippines is well established, and Remote Philippines leans into the data. Employment costs are typically up to 70% lower than in Western countries. The Philippines holds approximately 13% of the global outsourcing market, with over 1.3 million people employed in the industry. The country ranks second in Asia for English proficiency and 18th globally, and its time zone position supports 24/7 coverage for international clients. Retention rates across the sector exceed 80%, which translates into more stable teams over time. The engagement process starts with a discovery phase where Remote Philippines takes time to understand each client's objectives before mapping out a solution. From there, clients describe their open roles and teams can be assembled in days, not weeks. For any business exploring BPO Philippines as a practical growth strategy, Remote Philippines offers a fully managed path into offshore staffing. Contact their team through the website to discuss your requirements.

Remote Staff is a Philippine-based remote staffing and outsourcing provider headquartered in Makati City. Founded in 2007 by a Sydney-based Australian founder, the company is privately held and connects international businesses, primarily in Australia and New Zealand, with dedicated remote staff who work from the Philippines on an ongoing, contracted basis rather than a one-off project arrangement. A buyer working with Remote Staff gets a structured recruitment and onboarding process backed by an in-house Filipino team handling the day-to-day management of that relationship. The services offered cover a broad range of remote support functions: virtual assistance, administrative support, back office processing, project coordination, customer support, document management, and scheduling and workflow support. This mix is built around placing a remote staff member into a defined, recurring role inside a client's operations, covering the administrative and coordination work that keeps a business running day to day. Remote Staff serves clients in construction and trades, and in professional services. Its own description of its client base centers on small and medium-sized international businesses building out remote teams, with that base weighted toward companies operating in Australia and New Zealand. Operationally, Remote Staff runs an in-house team of 90 Filipino employees covering recruitment and pooling, HR, client relations, IT, finance, billing and collections, marketing, and business improvement, all supporting a network of home-based contractors rather than staff working from a shared office floor. The company has also expanded into night-shift roles, which allows contractor coverage to line up with Australian and New Zealand business hours despite the Philippines time difference. Operating since 2007, Remote Staff has built a client base of more than 2,000 employers, giving it an established track record placing Filipino remote staff into long-term roles for businesses based abroad and managed out of its Makati City office.

Revlv Solutions Inc is a Metro Manila technology company focused on systems integration, software development, and engineering services. For businesses that need a capable local partner to modernize their IT infrastructure or build software from scratch, Revlv brings technical depth, multiple office locations, and a dedicated Network Operations Center to every engagement. The company's core offering centers on three disciplines that work closely together in practice. Systems integration addresses the challenge of connecting disparate platforms, devices, and data sources into a unified environment, a problem most organizations face as they accumulate technology over time. Software development produces custom applications built around a client's actual workflows rather than forcing teams to adapt to a generic off-the-shelf product. Engineering services provide the specialized technical support that both areas depend on, particularly for complex deployments that go beyond standard implementation work. Revlv operates from three offices across Metro Manila, with locations in Makati, Las Piñas, and Ortigas (Unit 17C The Glaston Tower, Ortigas Avenue corner C-5, Pasig City). A separate Makati NOC supports ongoing infrastructure management, positioning the firm to handle not just project delivery but the sustained operational oversight that enterprise clients require. This spread of facilities reflects a company built for continuity, not just one-off consulting engagements. From an outsourcing standpoint, Revlv fits the profile of an IT outsourcing partner in the Philippines, one focused on technical delivery rather than the transactional services associated with call centers or back office work. Organizations exploring IT outsourcing options in the Philippines and looking for a team with genuine engineering credentials will find Revlv worth a closer look. To discuss your technology requirements or request a consultation, contact Revlv Solutions at (+632) 7001-4416 or connect with their team through any of their Metro Manila offices.