BPO Companies in Makati
140 verified companies in Makati
Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.
Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.
Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.
RightValley
RightValley is a web and mobile application development company based in Makati City, Philippines. The firm works with businesses that need digital products built properly, from customer-facing web platforms to mobile applications, without the overhead of maintaining an in-house engineering team. For companies exploring IT outsourcing options in Southeast Asia, RightValley offers a focused development capability inside one of the region's most established tech corridors. Their core services center on web development and mobile app development. Clients can engage the team at any stage, whether that means building a product from scratch, extending an existing application, or bringing a specific feature scope to completion. The Philippines has become a recognized destination for software development outsourcing, and Makati's dense concentration of technical talent gives firms like RightValley a strong pool to draw from. Makati City is the commercial heart of Metro Manila and home to a large share of the country's BPO and technology sector. Development teams operating from this location benefit from competitive costs relative to Western markets, strong English-language proficiency, and a developer community with broad exposure to international project standards. For businesses evaluating a back-office or build-partner arrangement in the Philippines, the Makati address carries practical advantages. For organizations considering outsourcing their web or mobile development work to the Philippines, RightValley is a direct option to evaluate. Visit rightvalley.com to outline your project requirements and start a conversation with their team.
Credentials
No credentials yet
RJB Technology Inc. Philippine Branch Office
RJB Technology Inc. Is a software development company founded in Canada in 1999, with a Philippine branch office in Salcedo Village, Makati. The company positions itself as a direct-to-client outsourcing provider, cutting out the sales layer to offer custom software at prices it says can be up to three times lower than comparable firms. For businesses that need a real development team rather than a reseller, that model tends to matter. Their flagship service is Smart Custom Software, which covers the full application stack: storage, application logic, front-end UX, cloud hosting, and AI integration. On the data side, they work with all major SQL relational systems as well as NoSQL alternatives, from search engines and document stores to graph databases, depending on what a given project actually requires. AI integration and advanced analytics over large datasets are part of their standard competency, not specialty add-ons priced separately. The Outsource Lite program is aimed at companies that want professional IT outsourcing without committing to a large engagement up front. Projects can start at $5,000 USD, and RJB offers a free Project Scoping Lite session so clients can scope the work before signing anything. That kind of low-commitment entry point is useful for startups and mid-sized businesses that are considering offshore software development in the Philippines for the first time. The Makati office, located at 88 Corporate Center in Salcedo Village, puts RJB within one of Metro Manila's established business districts. The Canadian headquarters in Toronto means the company operates with North American client expectations baked in, which is a practical consideration for businesses managing cross-border outsourcing relationships. RJB also runs a referral program that credits existing clients with 10% of any new customer's billings for a full year, which reflects a growth model built on repeat relationships rather than cold sales pipelines. Companies exploring BPO Philippines options or offshore IT outsourcing can visit rjbtechnology.com to book a free scoping session or reach the Makati or Toronto offices directly.
Credentials
No credentials yet
RRU Management Reporting Inc.
RRU Management Reporting Inc. Is a Makati City-based outsourcing firm that gives businesses a practical way to hand off their finance, accounting, payroll, and tax obligations to a team of dedicated accountants. The core value is straightforward: companies get reliable back-office financial management without building and maintaining a full in-house department, freeing leadership to concentrate on the work that actually moves the business forward. The firm's service lineup centers on three areas. For finance and accounting, RRU goes well beyond software implementation. After setting up a computerized accounting system for a client, the team stays on to supervise the finance or accounting department and ensure staff use the tools correctly, providing a layer of ongoing professional oversight that most small teams cannot replicate on their own. Payroll is a second core offering, covering not just the computation of salaries but also the employee compensation taxes that attach to them. Having qualified accountants manage payroll tax compliance reduces the risk of filing errors that attract penalties. The third pillar is tax compliance review, where RRU examines a company's monthly and quarterly returns to confirm that taxable revenues, deductible expenses, and withholding taxes are declared without significant material errors. RRU serves clients across a range of industries, making it a flexible option for small and mid-sized organizations that need professional finance and accounting support without committing to the overhead of a fully staffed internal team. The outsourcing arrangement is designed to let each client redirect attention toward core business priorities while the accounting work runs in the background with proper oversight and accountability. Operating from Makati City, one of the Philippines' primary commercial districts, RRU positions itself as a proactive, value-added outsourcing partner rather than a reactive number-cruncher. The team's stated approach is to stay responsive to client needs and deliver real assistance at every stage of the engagement, treating each relationship as an ongoing working partnership. This back-office BPO Philippines model keeps costs predictable for clients while maintaining the professional standards that finance and tax work demand. If your organization is considering outsourcing its finance and accounting functions, streamlining payroll administration, or bringing greater discipline to tax compliance, RRU Management Reporting Inc. Is worth a conversation. Visit their website to describe your requirements and find out how an engagement would be structured for your specific situation.
Credentials
No credentials yet
Satellite Office
Build and manage dedicated full-time offshore teams in the Philippines. With Satellite Office, experience a people-first approach that gives you full control, transparent pricing, premium talent, flexible scaling, and ongoing support for your long-term success. If a role can be performed remotely or hybrid in the U. S., it’s highly likely that you can hire for that role in the Philippines. With Satellite Office, you get the right people in the right roles, aligned with your goals and integrated into your team. What sets us apart isn’t just what we offer, it’s how consistently we deliver. We connect you with skilled talent in the Philippines while giving you clear pricing, full control, and ongoing support. Companies choose Satellite Office not just to fill roles, but to build high-performing teams that stay, grow, and thrive with your business. Most outsourcing providers give you people. We give you control. Your offshore team reports directly to you, works on your systems, and delivers to your KPIs At Satellite Office, data protection isn’t an afterthought, it’s built into everything we do. We uphold the highest international standards in information security, ensuring your data, systems, and operations remain fully protected at all times. With globally recognised certifications including ISO 27001 and HIPAA, our security framework is built to safeguard your business from risks and ensure transparency at every level. When you partner with Satellite Office, you gain a trusted offshore partner that treats your data with the same care and rigour as you do.
Credentials
No credentials yet
ScalableOS
ScalableOS gives businesses a direct path to building high-performing offshore teams without the usual guesswork or overhead. Based in Makati City, Philippines, the company connects clients with dedicated talent across the Philippines, India, and South Africa, delivering average operating cost savings of 70% while keeping quality, oversight, and team management firmly in the client's hands. The offshoring model at ScalableOS is built around full integration, not just staffing. From the initial consultation through to final onboarding, clients are guided through every stage: analyzing business requirements, defining roles, building a hiring strategy, screening and interviewing candidates, and setting up the compliance and systems needed for a clean start. Once a team is placed, clients interview, select, and directly manage their own people. ScalableOS handles the administrative layer, including payroll, HR, and compliance, so clients can focus on output rather than back-office logistics. As a BPO Philippines provider, the company positions itself as a strategic offshore partner rather than a transactional vendor. ScalableOS focuses primarily on Managed Service Providers, IT firms, and Tax and Accounting practices, with growing support for marketing, finance, and other business functions in expansion mode. Their talent pool is built to handle high-value technical and operational roles at all levels, which is particularly relevant for MSPs and IT businesses that struggle to fill specialized positions affordably in their home markets. Outsourcing through ScalableOS is designed to extend a client's existing team rather than replace internal processes. What distinguishes ScalableOS operationally is a combination of geographic reach and built-in compliance discipline. Multi-region delivery through the Philippines, India, and South Africa gives clients coverage flexibility. Security is addressed through SOC 2-aligned processes and client-controlled hardware, protecting data and intellectual property at the infrastructure level. To reduce the turnover risk that often undermines offshore arrangements, ScalableOS runs structured engagement and retention programs with competitive benefits and performance-driven initiatives for every placed team member. For companies ready to scale without inflating headcount costs, ScalableOS offers a practical outsourcing path grounded in process, transparency, and consistent on-the-ground support. Connect with their team to discuss how their Philippines-based offshore staffing model can fit your growth plans.
Credentials
No credentials yet
ScribeNet, Inc.
ScribeNet, Inc. Is a Makati City-based transcription company that gives businesses and healthcare providers fast, reliable document turnaround without the overhead of an in-house team. For organizations that depend on accurate written records, outsourcing transcription to a dedicated Philippines provider means lower costs and a faster path from audio to finished document. The company's flagship offering is Medical Transcription, backed by a guaranteed 24-hour turnaround. That commitment matters in clinical and administrative settings where delayed documentation can hold up billing, compliance, and patient care. Beyond medical work, ScribeNet handles a broader range of transcription services, with most projects completed within 48 hours. Turnaround can be adjusted based on specific service requirements, which allows the team to accommodate projects of varying length and complexity. Healthcare organizations are a natural fit for ScribeNet's core capabilities, and the medical transcription focus signals familiarity with the terminology, formatting standards, and accuracy expectations that come with clinical documentation. Legal firms, research institutions, media companies, and corporate clients that regularly produce recorded content also stand to benefit from a dedicated outsourcing partner with defined service-level commitments. What distinguishes ScribeNet at an operational level is the clarity of its turnaround guarantees. Rather than quoting vague estimates, the company sets specific delivery windows upfront, 24 hours for medical work and 48 hours or less for everything else. That kind of predictability is exactly what back-office and administrative teams need when scheduling downstream workflows. If your organization is looking to offload transcription work to a BPO Philippines provider with defined turnaround standards, ScribeNet is worth a direct conversation. Reach out through their website to discuss your project volume, format requirements, and timelines.
Credentials
No credentials yet
Staff Alliance, Inc.
Staff Alliance, Inc. Gives businesses across the Philippines access to pre-screened, job-ready workers without the overhead of managing direct employment. Headquartered in Makati City and operating from offices in both Manila and Davao, the company handles recruitment, deployment, payroll processing, and statutory benefits administration, so client companies can concentrate on running their core operations. The agency's primary service is staff outsourcing and manpower solutions. Staff Alliance recruits and deploys personnel across a broad range of roles, including office clerks, bank clerks, finance assistants, customer service agents, and production helpers. Workers placed with client companies are enrolled in the agency's Group Personal Accident Insurance program and covered under its retirement benefits scheme. The company is explicit about its obligation to workers: fair, on-time wages and benefits are commitments, not afterthoughts. That emphasis on proper labor practice is part of what makes the arrangement work for clients who need compliant, stable staffing rather than a revolving door of hires. Clients span a wide cross-section of the Philippine economy, including banking, manufacturing, financing, insurance, real estate, hospitality, logistics, hospital and healthcare, food production, and BPO. That range means Staff Alliance is equally comfortable filling a bank clerk role at a regulated financial institution and sourcing customer service agents for a back office outsourcing operation. On compliance, Staff Alliance is registered with the Securities and Exchange Commission with more than PHP 40 million in paid-up capital. It holds accreditation from the Department of Labor and Employment under Department Order No. 174, the regulation governing legitimate job contractors in the Philippines, and is registered with the National Privacy Commission under the Data Privacy Act of 2012. For clients in data-sensitive industries, that last point matters. Placements are available across Metro Manila locations including Makati, Ortigas, BGC, and Pasay, as well as in Davao City. If you are looking to build a workforce in the Philippines without taking on the full weight of direct employment, Staff Alliance is a straightforward choice to explore. Contact the team at info@staff-alliance.com or call their Makati office to discuss your requirements.
Credentials
No credentials yet
Staffwiz LLC
Staffwiz LLC is an outsourced staffing and remote workforce provider, with the site covered by this listing based in Makati, Philippines. The company connects businesses with pre-vetted remote professionals under a fully managed model, in which Staffwiz handles sourcing, payroll, HR administration, contracts and compliance on the client's behalf. Buyers can also choose a direct remote hire or staff augmentation arrangement instead, depending on how much day-to-day management they want to keep in house. The service list spans customer support, healthcare BPO including medical transcription, back office and administrative work, finance and accounting tasks such as bookkeeping, virtual assistant and admin support, and sales outsourcing. Staffwiz also places remote staff into marketing and IT support roles. Clients are given access to a portal for visibility into their remote workforce, and each account is assigned a dedicated account manager who oversees the placement rather than leaving it to self-service. Staffwiz describes its client base as spanning healthcare, legal, finance and accounting, real estate, e-commerce and consulting. The service mix reflects that spread, combining customer-facing support roles for regulated or professional-services clients with back-office, bookkeeping and finance and accounting work for other accounts. Delivery is organized across three countries: the Philippines for business and professional roles, Pakistan for technology and engineering, and India for technology and specialized roles, with the Makati City office serving as this listing's site. Staffwiz states an average payroll saving of up to 70% compared with local hires, a typical time to first hire of 14 days, and a 90-day replacement guarantee on placements. The company identifies itself as a Women-Owned Business and states it is ISO certified. Its Philippine office is located at Finman Centre on Tordesillas Street in Salcedo Village, Bel-Air, Makati City, alongside a New York City office in the United States. Staffwiz positions itself as an alternative to job boards, freelance marketplaces and traditional recruitment agencies for businesses that want sourcing, payroll, HR and compliance handled on their behalf while building a remote team across customer support, back office, finance and specialized roles.
Credentials
No credentials yet
Stark Asia Solutions
Stark Asia Solutions Inc. (SASI) is a Makati City based outsourcing and recruitment partner that has provided workforce and business process solutions since 2019. The company works with organizations across Metro Manila and extends coverage into Luzon, Visayas, and Mindanao, positioning itself as a partner for both high-volume staffing and more specialized or leadership hiring needs. Buyers engaging Stark Asia gain access to a combination of recruitment process outsourcing and direct BPO delivery, rather than a single-service vendor. The listed service lines cover recruitment process outsourcing and executive search alongside operational BPO functions: customer support, healthcare BPO, back office processing, IT outsourcing, and financial services staffing. Its back-office capability extends to accounts payable operations, including vendor master data management and SLA-driven service delivery. On the customer support side, the company runs contact center functions such as real-time workforce scheduling and live adherence monitoring, and staffs frontline roles handling inquiries, complaints, and account servicing. Industry exposure spans healthcare, financial services, telecommunications, and banking, consistent with the range of client accounts the company describes, including financial collection, retail, and premium telecom programs. Beyond these core sectors, the company also references work in multilingual services, insurance, human resources, media and entertainment, retail, and food and beverage, suggesting a client base that extends past a single vertical. Delivery is not confined to a single office: alongside its Makati City headquarters, the company has staffed roles and operations in Quezon City, Pasig, Taguig, and Cebu, and it supports both white-collar and blue-collar hiring nationwide. By its own figures, the company has recorded 6,284 candidate applications, 3,158 successful hires, and 1,459 total job openings, and has worked with 32 companies to date. For businesses in Makati City evaluating a combined recruitment and BPO partner, Stark Asia Solutions offers staffing and operational support across finance, healthcare, telecom, and banking accounts, backed by multi-site delivery across the Philippines.
Credentials
No credentials yet
StarTek International
Startek is a global customer experience company with over 35 years in the outsourcing industry, operating across 13 countries with more than 38,000 associates and support for 36 languages. As a call center Philippines businesses and international brands rely on, Startek pairs AI-powered automation with human judgment to deliver consistent, measurable CX across voice and non-voice channels. The company's service portfolio covers omnichannel contact center operations, customer service outsourcing, intelligent automation and self-service, sales growth and retention, CX analytics and consulting, and trust, safety, and content moderation. Clients span telecommunications, aviation, energy, and automotive sectors, with documented results including 95% CSAT for a major Canadian airline, a 38% reduction in operating costs, and 367% ROI for an aftermarket automotive retailer. For organizations evaluating BPO Philippines partnerships or seeking an AI-ready BPO to modernize their customer support operations at scale, Startek offers the global reach and local precision to make it work. Reach out to their team to discuss a solution that fits your operations.
Credentials
No credentials yet
SuperStaff Outsourcing
SuperStaff Outsourcing is a business process outsourcing provider headquartered in Makati City, Philippines, delivering customer experience, back-office, and technical support services to businesses primarily in the United States and other markets. The company recruits, trains, and manages outsourced teams on behalf of clients, positioning itself as a lower-cost alternative to building an in-house support function, and states that clients can save up to 50 percent on labor costs by outsourcing roles to the Philippines or Colombia. The listed service lines for this profile include customer support, technical support, virtual assistant services, back office support, finance and accounting, healthcare BPO, and content moderation. SuperStaff's own site describes a wider set of solutions built around these areas, covering billing and collections, data entry, accounting and bookkeeping, legal process outsourcing, data science outsourcing, and programming and development, along with multilingual support in languages including French, German, Spanish, Japanese, Korean, Mandarin, Cantonese, Portuguese, Russian, and Italian. Clients are drawn from healthcare, ecommerce, legal, and logistics, the industries listed for this profile. SuperStaff's site also names retail, manufacturing and distribution, education, food and beverage, travel, finance, advertising and marketing, professional services, construction, real estate, and technology among the sectors it serves, reflecting a generalist outsourcing model rather than a single-industry focus. Operationally, SuperStaff runs from its Makati City headquarters and has expanded operations to Clark and Angeles in Pampanga, along with a nearshore site in Colombia and an onshore presence in the United States, which the company describes as an onshore, nearshore, and offshore delivery model. The Makati headquarters holds ISO 27001:2022 certification for information security. SuperStaff also cites a 99.9 percent operational uptime figure and a 47 percent reduction in time-to-hire for client teams. For buyers evaluating outsourcing partners in the Philippines, SuperStaff combines a multi-industry service catalog with a multi-country delivery footprint spanning the Philippines, Colombia, and the United States.
Credentials
No credentials yet
Supply Oilfield Services, Inc.-SOS
Supply Oilfield Services, Inc. (SOS) helps international oil and energy companies find the right people for demanding offshore and onshore environments. Based in Makati City, SOS operates with a global footprint across five continents, giving clients consistent access to qualified personnel wherever their operations run. The company's core offering is specialized workforce solutions built around the realities of the oil and energy sector. This means placing skilled professionals in roles that require sector-specific knowledge and the ability to work in high-stakes, remote, or technically complex environments. Beyond staffing, SOS provides catering and comprehensive support services covering both offshore platforms and onshore facilities. Clients can consolidate vendor relationships under one provider rather than managing separate contracts for workforce, facilities, and daily operational needs. Outsourcing workforce management and operational support to SOS gives oil and energy companies a clear structural advantage. SOS primarily works with international organizations managing large-scale projects across multiple locations. Their solutions are structured around each client's scale and specific requirements, not a standard off-the-shelf approach. What distinguishes SOS is its longevity and reach. The company has been active since the 1970s, which means it has navigated market cycles, regulatory changes, and industry shifts that newer firms have not. That history translates into practical knowledge of what oil and energy companies actually need, and the established relationships to deliver it. With a presence spanning five continents, SOS can support multinational operations without the coordination friction that comes from managing multiple regional vendors. SOS also runs active recruitment programs for industry professionals, matching candidates with project opportunities based on their qualifications and field experience. If your organization needs a reliable workforce and operational support partner in the oil and energy sector, the SOS team is available through their website to discuss what they can put together for your specific operation.
Credentials
No credentials yet
Where Makati's BPO companies operate
Outsourcing to Makati: common questions
What buyers ask most when comparing BPO companies in Makati.
01How many BPO companies are in Makati?
Our directory lists 140 verified BPO companies in Makati. That is the live count from the directory, and it changes as companies are added, claimed, or unpublished.
02What outsourcing work is Makati known for?
Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.
03Why are outsourcing rates in Makati higher than elsewhere?
Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.
04When is Makati the right choice over other Metro Manila locations?
Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.
Browse BPO companies in other locations
Run a BPO in Makati that is not listed here? Get listed for free.
Latest BPO news for Makati and the Philippines
All news →New to outsourcing? Start with the basics: what BPO means, what the BPO industry is, and the Philippine BPO industry. Working in one? The terms you will hear most: VTO, PTO, HMO, NTE, RTA, and PIP. Or read the full BPO glossary.










