Callhounds Global BPO - Eastwood Site

Callhounds Global BPO operates several outsourcing delivery sites in the Philippines. This listing covers the Callhounds Global BPO Eastwood Site, the company's location in Quezon City, which provides outsourced contact center and back office support to companies building an offshore team without hiring and managing staff directly, spanning inbound and outbound voice programs alongside non-voice and staffing services.

Services delivered from this site include inbound customer support and technical support, where agents assist end customers with product and service issues. Outbound voice solutions cover appointment setting, telemarketing, telesales, cold calling and lead generation for clients building new business pipelines. The site also handles content moderation and virtual assistant support, along with back office processing and broader staffing solutions for companies placing full teams in the Philippines.

Callhounds Global works with clients in ecommerce, technology and SaaS, industries it names among its core areas of focus. Its wider client roster spans additional verticals described on its site, including retail, telecom, financial services, healthcare, insurance, real estate and education, pointing to experience across both consumer-facing and B2B outsourcing programs.

The Eastwood, Quezon City site sits within a larger Philippine delivery network. Company-wide, Callhounds Global reports more than 2,000 employees and describes working with clients in 15 countries across five continents. Inbound coverage extends to a 24/7 call overflow option for after-hours, holiday and peak-volume support, and live agent services are paired with AI tools, including an AI agent copilot and AI contact center software, for clients wanting automation alongside human support.

For businesses evaluating outsourcing partners in Quezon City, the Callhounds Global BPO Eastwood Site combines voice, non-voice and staffing services under one provider operating within a multi-site Philippine BPO network.