Founded in 2009, Sourcefit builds dedicated offshore and nearshore teams under a transparent cost-plus pricing model, with no set-up fees, no deposits and no locked-in contracts; clients review candidates before committing. Teams are managed through Knit, the company's own AI-assisted people and process platform.
Work spans four service groups. Marketing and customer support covers customer service, live chat, telesales, content moderation, content and email marketing, SEO and PPC, social media and CRM automation. ICT and creative covers software, web design and development, quality assurance, AI data annotation, animation, graphic design and system and network administration. Back office covers accounting, data processing, compliance, HR support, recruitment process outsourcing, medical billing, insurance, paralegal and virtual assistant work. A fourth group supplies technical specialists: architecture, CAD, engineering, geologists, big data, quantity estimation, energy and utilities, logistics and telecom infrastructure support.
Security and privacy are independently assessed: ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certified, ISO 9001, a SOC 2 Type 1 assurance report, PCI DSS v4.0.1 for cardholder data environment scope, HIPAA-aligned handling with Business Associate Agreement support, GDPR-aligned processing, and registration with the Philippine National Privacy Commission.
Recent recognition centres on its AI work. Sourcefit took Gold at the 2026 Asia-Pacific Stevie Awards for Excellence in Innovation in Artificial Intelligence, for the Knit and WorkingAI platforms, with Silver for Excellence in Innovation in Technology Industries, Silver for Innovative Achievement in Corporate Social Responsibility and Bronze for Excellence in Social Impact. At the 2026 International Business Awards it won Silver for Best Business Technology Pivot and Silver for Achievement in Corporate Social Responsibility, plus Bronze for CSR Program of the Year in Asia, Australia and New Zealand. Business Intelligence Group named it a 2026 Fortress Cybersecurity Award winner in artificial intelligence, and Everest Group placed its SourceCX division in the 2026 CXM Services PEAK Matrix for both the Americas and Asia-Pacific.
As an employer it is Great Place To Work Certified for a third consecutive year, on 84 per cent employee satisfaction, and has been named one of HR Asia's Best Companies to Work for in Asia. It holds Gold for Excellence in Learning and Development from Human Resources Online, a Gold Asia-Pacific Stevie for Most Innovative HR Department or Team, and a Comparably ranking in the top five per cent for work-life balance. Outsource Accelerator lists Sourcefit in the top 500 of its Global Outsourcing Firm Index, and the Financial Times and Statista ranked it among the 500 highest-growth companies in Asia-Pacific.
Text sourced from the company's own website.
