BPO for Technology & SaaS Companies

Alorica is a global customer experience partner with over 25 years in the industry, operating a major delivery center in Cubao, Quezon City. As a leading BPO Philippines provider, Alorica goes beyond traditional call center Philippines models by acting as a strategic partner rather than a transactional vendor. Their approach combines digital-first processes, human expertise, and emerging technology to deliver consistent, measurable customer support outcomes for respected brands in retail, technology, and other sectors. Outsourcing with Alorica means access to multilingual support capabilities, back office operations, and customer relations management built for both today's demands and tomorrow's growth. Their teams are trained to represent client brands with precision, maintaining high performance standards across every customer interaction. Clients in global tech and top retail have cited their professionalism and collaborative working style as key differentiators. If you're evaluating AI-ready BPO options in the Philippines, Alorica Cubao is worth a closer look. Reach out to discuss your outsourcing requirements and get a tailored conversation started.

Armasourcing is a growth partner for entrepreneurs, local businesses, and agencies, providing highly trained Filipino virtual assistants and managed contact center teams to help you scale smarter and faster. Based in the Philippines, we offer cost-effective, high-performance support tailored to your needs. What sets us apart is our mission-driven approach: 10% of all revenue goes to support churches and youth ministries. We're not just outsourcing tasks; we're building results-focused partnerships rooted in excellence, integrity, and impact.

Asiatel Outsourcing is an embedded extension office for growing companies. Based in the Philippines, Asiatel’s teams power the business functions that are critical to scaling, becoming a true Center of Excellence for its clients. Backed by nearly two decades of experience, Asiatel delivers this through three integrated engines: Asiatel BPO as the operational core, Asiatel KPO for specialized expertise, and Asiatel Digital as the AI-powered multiplier. Asiatel’s full spectrum of outsourcing solutions ranges from Employer of Record (EOR), remote staffing, and managed services to Knowledge Process Outsourcing (KPO), Agentic AI, and intelligent workflow automation. Asiatel employs approximately 500 people in the Philippines and serves clients across eight countries. Asiatel trades on the TSX Venture Exchange under the symbol ATOI.

Atticus is the offshore ERP staffing partner that stays after placement. We place vetted specialists and give onshore managers the tools to keep them delivering long after day one. We work with growth-stage consultancies and product teams that need flexible, specialized capacity without quality tradeoffs. Our client list is growing and we value their words more than gold. Don’t take our word for it, read what they are saying about us. " We love the team that we hired from Atticus. In terms of customer service, they make sure to attend to the needs of the customer and are quite patient with difficult customers. " "The person assigned to handle our company's enhancements is very responsive and helpful. He often provides recommendations on best practices and solutions to our concerns. Discussions are also conducted in a timely manner, and the quality of work is excellent." "Atticus took a huge weight off our shoulders. The candidates had all the qualifications we were looking for, and the entire process was smooth from start to finish." "Atticus provided a reliable way to onboard highly skilled professionals who bring technical and functional excellence to our team. The best experience overall is working with a team that feels integrated into our operations, ensuring efficiency and high-quality output. "

August 99 is a full-service IT outsourcing and BPO Philippines provider with over 23 years of experience helping businesses build and scale remote teams. Founded in Los Angeles in 1999 and now operating across Manila and Singapore, the company gives clients access to 400+ in-house professionals spanning web development, digital marketing, software engineering, accounting, HR, and corporate compliance. Their model runs through dedicated specialist divisions. Dojo handles IT staff leasing and creative outsourcing for digital agencies and companies across North America, Asia, and Australia. P&C covers EOR services, HR recruitment, and onboarding for remote-ready teams. Money Matters manages back office accounting, bookkeeping, payroll, and tax filing. Aegis provides business registration and corporate compliance support for foreign companies entering the Philippines. Oqulo handles custom software development and SaaS deployment. With more than 24,000 web development projects completed and a client base that spans startups, digital agencies, and established enterprises, August 99 brings real operational depth to outsourcing engagements. Whether you need to fill a specific gap or build an entire distributed team, reach out to August 99 to discuss your requirements.

Booth & Partners gives growing businesses a faster, more practical path to outsourcing. Based in Manila, they build dedicated offshore teams across customer support, finance and accounting, IT, and back office operations, so clients get trained staff without the overhead of building those functions in-house. What sets them apart in the BPO Philippines market is the HR infrastructure behind every placement. Rather than just filling seats, Booth & Partners handles recruitment, onboarding, and ongoing people management, which means clients spend less time on HR logistics and more time on their core business. Their customer support and call center Philippines operations cover a broad range of industries, making them a practical fit whether you are in e-commerce, professional services, or technology. If you are exploring back office outsourcing or need an AI-ready BPO partner that can scale with your team, Booth & Partners is worth a conversation. Reach out to discuss your requirements and get a quote.

Your pipeline fills with sales-ready leads and confirmed appointments. Your team closes the deals. Callbox's AI doesn't run in a single channel. It powers a unified intelligence loop across email, voice, social, and data, with human GTM expertise at every critical touchpoint. AI researches every prospect individually, their role, company news, and intent signals, then writes a genuinely unique email for each. Not mail merge. Not templates. True 1:1 at any volume. Callbox pairs AI voice agents, running 24/7 for high-volume transactional calls, with human SDRs who handle the consultative conversations that close deals. AI scales the volume. Humans drive the outcome. AI analyzes a prospect's recent posts, career transitions, and network activity before crafting each connection request and message. Every touch is timed and synced with email and voice for a coordinated multi-channel sequence. AI amplifies. Humans close. Teams pairing AI outreach volume with human consultative skill are 3.7× more likely to hit quota than those using either approach alone. Every Callbox program is built on that model.

Your pipeline fills with sales-ready leads and confirmed appointments. Your team closes the deals. Callbox's AI doesn't run in a single channel. It powers a unified intelligence loop across email, voice, social, and data, with human GTM expertise at every critical touchpoint. AI researches every prospect individually, their role, company news, and intent signals, then writes a genuinely unique email for each. Not mail merge. Not templates. True 1:1 at any volume. Callbox pairs AI voice agents, running 24/7 for high-volume transactional calls, with human SDRs who handle the consultative conversations that close deals. AI scales the volume. Humans drive the outcome. AI analyzes a prospect's recent posts, career transitions, and network activity before crafting each connection request and message. Every touch is timed and synced with email and voice for a coordinated multi-channel sequence. AI amplifies. Humans close. Teams pairing AI outreach volume with human consultative skill are 3.7× more likely to hit quota than those using either approach alone. Every Callbox program is built on that model.

Your pipeline fills with sales-ready leads and confirmed appointments. Your team closes the deals. Callbox's AI doesn't run in a single channel. It powers a unified intelligence loop across email, voice, social, and data, with human GTM expertise at every critical touchpoint. AI researches every prospect individually, their role, company news, and intent signals, then writes a genuinely unique email for each. Not mail merge. Not templates. True 1:1 at any volume. Callbox pairs AI voice agents, running 24/7 for high-volume transactional calls, with human SDRs who handle the consultative conversations that close deals. AI scales the volume. Humans drive the outcome. AI analyzes a prospect's recent posts, career transitions, and network activity before crafting each connection request and message. Every touch is timed and synced with email and voice for a coordinated multi-channel sequence. AI amplifies. Humans close. Teams pairing AI outreach volume with human consultative skill are 3.7× more likely to hit quota than those using either approach alone. Every Callbox program is built on that model.

Callhounds Global operates a business process outsourcing site in Pasig, Metro Manila, one location within a wider outsourcing and offshoring company that builds outsourced teams for businesses in other countries. From this Pasig site, buyers can bring on customer support, technical support and sales teams positioned around cost reduction, quality improvement and access to Filipino talent, with the company citing potential savings of up to 75% compared with hiring the same roles locally. The Pasig site delivers inbound voice services, including customer support and technical support handling, alongside outbound voice work such as telemarketing, telesales, cold calling and lead generation. Non-voice capability from the site covers content moderation and virtual assistant placements, and the location also arranges staffing solutions for companies building offshore or hybrid teams in the Philippines. Clients engaging the Pasig operation come mainly from ecommerce and technology, the two industries listed for this site. Callhounds Global positions its outsourced teams in these sectors around customer support, technical support and its wider voice and non-voice service lines, aimed at companies looking to move support, sales or content moderation work offshore without adding headcount locally in their home market. Company-wide, Callhounds Global operates multiple service delivery centers with more than 2,000 employees and a support team of over 200 staff, serving more than 150 clients across 15 countries on five continents; the Pasig site sits within that wider network rather than operating alone. The company also builds AI tools, including an AI agent copilot and AI contact center software, that can support voice and non-voice programs run from its Philippine sites. For businesses evaluating an outsourcing partner in Metro Manila, the Callhounds Global site in Pasig covers inbound and outbound voice services, non-voice support and staffing solutions for ecommerce and technology companies moving customer support, technical support and sales work into the Philippines.

Callhounds Global BPO operates several outsourcing delivery sites in the Philippines. This listing covers the Callhounds Global BPO Eastwood Site, the company's location in Quezon City, which provides outsourced contact center and back office support to companies building an offshore team without hiring and managing staff directly, spanning inbound and outbound voice programs alongside non-voice and staffing services. Services delivered from this site include inbound customer support and technical support, where agents assist end customers with product and service issues. Outbound voice solutions cover appointment setting, telemarketing, telesales, cold calling and lead generation for clients building new business pipelines. The site also handles content moderation and virtual assistant support, along with back office processing and broader staffing solutions for companies placing full teams in the Philippines. Callhounds Global works with clients in ecommerce, technology and SaaS, industries it names among its core areas of focus. Its wider client roster spans additional verticals described on its site, including retail, telecom, financial services, healthcare, insurance, real estate and education, pointing to experience across both consumer-facing and B2B outsourcing programs. The Eastwood, Quezon City site sits within a larger Philippine delivery network. Company-wide, Callhounds Global reports more than 2,000 employees and describes working with clients in 15 countries across five continents. Inbound coverage extends to a 24/7 call overflow option for after-hours, holiday and peak-volume support, and live agent services are paired with AI tools, including an AI agent copilot and AI contact center software, for clients wanting automation alongside human support. For businesses evaluating outsourcing partners in Quezon City, the Callhounds Global BPO Eastwood Site combines voice, non-voice and staffing services under one provider operating within a multi-site Philippine BPO network.

CITYSTYLE IT Solutions Corp. Brings over 20 years of development experience to businesses in the Philippines and beyond. Founded in Japan and now operating through its Pasig-based subsidiary, the company combines IT consulting, custom software development, and BPO services under one roof. For companies exploring outsourcing options in the Philippines, CITYSTYLE offers a model where the technical and operational sides of a project stay with the same team throughout. On the development side, the company handles system and application builds, web design, e-commerce development, and document digitization and management. Their process starts by analyzing how an operation currently works, identifying friction points, and designing a solution around the actual workflow rather than forcing a generic fit. IT strategy consulting and ongoing application management and support mean clients are not handed off after go-live. Where existing tools still do the job, the team integrates them into new systems rather than replacing everything from scratch. CITYSTYLE's BPO practice gives clients a path to operational efficiency without the overhead of building internal teams. Back-office support and digital marketing services run alongside the IT work, covering listing ads and SEM management, SEO, content promotion, video advertising, recruitment outreach, and affiliate marketing. Having IT and back-office outsourcing under a single provider is a practical arrangement for businesses that need both sides moving in the same direction. The parent company, CITYSTYLE JAPAN, is headquartered in Tokyo with roots in both real estate and IT. That cross-sector background shapes how the Philippines team evaluates client needs. President Masami Inada describes the company culture around individual initiative, where the best results come from people who think independently rather than simply follow instructions. It is an approach that tends to produce more creative problem-solving across complex IT and BPO engagements. If you are evaluating BPO Philippines providers or looking for an IT outsourcing partner with a track record in system development and digital transformation, CITYSTYLE IT Solutions is worth a conversation. Reach out through their website to discuss your project requirements and get a clearer picture of what a combined IT and back-office engagement looks like.