BPO Companies in Taguig

Bill Gosling Outsourcing (AIC) is the company's business process outsourcing site in Taguig, part of a global BPO group that has operated since 1955. From this location, the company delivers contact center, customer support, and back-office services to businesses that want customer-facing operations and administrative processes handled by an outside partner. The services on offer span account receivables management and debt recovery, customer experience support across multiple touchpoints, and sales and acquisition work aimed at winning and retaining customers. Data-related services cover the e-commerce value chain, including catalog management, product management, and buyer and seller management. Quality services include manual and automated evaluations of customer interactions, while professional services extend to business intelligence, business process management, CX management, and call center benchmarking. The company also runs its own collections platform for recovering unpaid B2B invoices in the UK, US, and Canada, charging only on successful recovery rather than upfront fees. Much of the described client work centers on e-commerce sellers and buyers who need catalog and product data managed at scale, alongside businesses that need account receivables and B2B debt collection handled outside their own walls. The company positions itself as a partner for organizations operating across multiple regions rather than a single domestic market. Beyond the Philippines, the wider Bill Gosling Outsourcing network operates from Canada, the United States, the United Kingdom, Costa Rica, Trinidad and Tobago, and India. Two proprietary platforms support delivery: NEQQO, a speech-to-text and analytics tool built for contact centers, and GooseTek, an automated tool for managing communication with customers and partners. A dedicated workforce management solution covers scheduling and performance tracking across the teams handling this work. For businesses evaluating outsourced customer experience, collections, or back-office data support, this Taguig site operates as one delivery point within that larger, multi-country BPO network.

Boost your organization’s capabilities quickly and efficiently by integrating our experienced consultants or dedicated development teams. We help you scale your IT resources to meet urgent business demands and achieve your strategic goals. Driven by innovation and a passion for technology, we aspire to be one of the leading software development companies in the Philippines. Our team is composed of skilled and dedicated web and mobile developers, UI/UX designers, and cloud specialists - all committed to building solutions that empower businesses to grow and succeed. Empower your business with secure, scalable, and reliable cloud solutions. From storage and hosting to computing power, we help you stay agile, accessible, and always online. At Blackfort, we partner with organizations across industries to transform the way they work, serve customers, and grow. With proven expertise in aviation, logistics, financial services, and beyond, we design and deliver scalable IT solutions tailored to unique business challenges. Every project we undertake is guided by global best practices and a focus on outcomes: driving efficiency, unlocking growth, and creating measurable impact. With decades of combined experience and a portfolio of successful projects, we enable businesses to stay agile, competitive, and future-ready. Consulting & Partnership We partner with industry leaders to co-create tailored IT solutions that address unique business challenges. By blending strategy, design, and technology, we enable organizations to accelerate transformation, unlock new revenue streams, and stay ahead in an ever-changing digital landscape. Technology & Innovation Through our expertise in software development, cloud, data, and mobile technologies, we deliver scalable IT solutions that drive operational excellence and innovation. From streamlining logistics to enhancing financial services, our work empowers businesses to achieve measurable impact across industries.

Capgemini Philippines is the Taguig site of Capgemini, a global partner in business and technology transformation. Buyers working with this location gain access to outsourced IT and business process delivery backed by an international consulting and engineering group, rather than a standalone local vendor. The listed services here cover IT outsourcing, business process outsourcing, digital transformation, AI and data services, technology consulting, and engineering. Capgemini's own site describes a broader portfolio that sits behind this delivery work, including cloud, cybersecurity, data and artificial intelligence, digital sovereignty, enterprise management, intelligent industry, and customer-facing technology services, alongside sustainable business advisory. For a buyer, this means the outsourcing and consulting work run from the Taguig site can draw on a group that also builds and runs technology systems, rather than one that only staffs process work. Capgemini positions itself as working across a wide range of industries, among them aerospace and defense, automotive, banking and capital markets, consumer products, energy and utilities, healthcare, high-tech, hospitality and travel, insurance, life sciences, manufacturing, media and entertainment, the public sector, retail, and telecoms. That range signals a group built to handle clients in regulated or technically demanding sectors, not just generalist back-office accounts. As a large multinational group, Capgemini is set up for companies that want to combine business process outsourcing with wider digital transformation, data, and engineering work under a single relationship, instead of sourcing each piece from a different vendor. The Taguig site gives buyers a Philippine point of engagement into that broader group.

Catalyst BPX is a Philippines-based outsourcing provider that helps businesses build and launch dedicated global teams without the usual delays and complexity. Operating out of Taguig, the company specializes in inbound voice services and general BPO solutions, with a structured process designed to get clients up and running in as little as 6 to 8 weeks. The approach is practical: a consultation call to align on goals, timeline, and budget, followed by parallel talent sourcing so the team is ready the moment agreements are finalized. From there, Catalyst BPX handles training and transition, so the outsourced team integrates with your existing operations rather than disrupting them. For companies looking to save time and cut costs through outsourcing, that kind of speed to value matters. Catalyst BPX sits at an accessible entry point in the call center Philippines market, with strong client satisfaction scores and a straightforward model that suits businesses new to outsourcing or looking to scale specific functions. Connect with their team to request a quote and explore how they can support your back office or customer support needs.

CBE Companies Ph, Inc. Is a contact center and business process outsourcing provider based in Taguig, Philippines, operating as the Philippine arm of CBE Group. For businesses that need a single partner to handle both customer-facing operations and back-end financial recovery, CBE offers a consolidated answer without the overhead of managing multiple vendors. Their service portfolio covers two core areas: full-spectrum call center services and accounts receivable management (ARM). On the call center side, they manage customer interactions across platforms, supporting front-end customer service and back-office processing. Their ARM practice focuses on first-party and third-party collections, built specifically to recover outstanding balances while protecting the client's relationship with its customers. That balance between results and reputation is a recurring theme in how CBE describes its approach to outsourcing work. CBE works with organizations ranging from customer-focused companies to high-tech industries, which gives their operations a broad enough range to absorb varied client requirements. The Philippine delivery center in Taguig positions them well for businesses looking at call center Philippines options, particularly those that need coverage across both customer support and revenue recovery functions within one engagement. Operationally, CBE structures its delivery around several defined practices: right-channel customer service (matching the interaction type to the most effective channel), post-call satisfaction surveys to close the feedback loop, high-value analytics to surface actionable data, executive sponsorship for client accounts, and a stated commitment to regulatory compliance. Their training program is described internally as award-winning, and the overall methodology is designed so that clients can focus on growth while CBE handles the operational details. For companies evaluating BPO Philippines partners, especially those with collections or customer service complexity, CBE Companies is worth a direct conversation. Reach out through their website to discuss your specific requirements and get a solution scoped to your business.

Cognizant Philippines brings enterprise-grade technology and business process expertise to companies looking for reliable outsourcing in the Philippines. Operating from Science Hub Tower 4 in Taguig, this location is part of Cognizant's global delivery network, which means clients get access to deep engineering talent and proven AI-enabled workflows without building it in-house. The team specializes in connecting AI capabilities to real business outcomes, covering IT outsourcing, back office operations, customer support, and digital engineering. Whether you need a call center Philippines presence, end-to-end BPO Philippines delivery, or specialized technical support, Cognizant's Taguig hub is equipped to handle complex, high-volume programs across multiple industries. If you're evaluating BPO partners in the Philippines and want a provider with global infrastructure and a strong local team, Cognizant Philippines is worth a direct conversation. Reach out to discuss your requirements and request a quote.

CoreProc is an AI enablement and digital operations partner headquartered in Taguig, Philippines. Unlike firms that hand off a finished product and walk away, CoreProc stays. They design, build, and then operate the systems a business runs on, treating launch as the midpoint rather than the finish line. More than 100 businesses have been enabled through this model across 12-plus years of continuous client engagement. Their five core service areas function as one connected operating layer rather than separate engagements. In AI automation, CoreProc identifies wherever a process still depends on someone copying, checking, or chasing, and replaces that step with a pipeline that runs on its own, keeping human judgment in the loop for exceptions. For enterprise systems, they unify disconnected tools and spreadsheets into a single operating layer, so month-end reporting stops being a reconciliation exercise and leaders work from one version of the truth. Their cloud infrastructure practice covers architecture, migration, security hardening, backup, and round-the-clock monitoring, sized for where the business is going rather than where it stands today. They also build mobile applications for field teams, branch staff, and customers, and web applications designed as the revenue journeys and self-service portals that employees and clients actually use. Clients tend to be SMEs and enterprises whose growth has been capped by manual processes and systems that cannot communicate with each other. CoreProc engages directly with CTOs, COOs, and operations leaders carrying that pressure. For businesses evaluating IT outsourcing in the Philippines or looking for an AI-ready back-office operating partner, the firm offers a rare combination: software delivery and managed operations from the same team, with no handoff in between. Josiah Go, Chairman of Mansmith and Fielders, described the experience plainly: "No drama, just solid collaboration and smart execution. Even now, their work continues to serve us well." Two numbers define how CoreProc operates in practice: 12-plus years of average client engagement, and 99.9% uptime across the systems they run in production. That record is possible because they stay involved after delivery, monitoring, patching, and extending each platform as the business changes. This is not a project shop. It is closer to having a dedicated technology operations team on retainer, one that already knows your systems and is accountable for how they perform day to day. For any business ready to move past manual workarounds and fragmented tools, CoreProc offers a free operations audit: a practical conversation about where your systems slow you down and what becomes possible when they do not. Reach them at ask@coreproc.com or through coreproc.com.

CreaThink Solutions is a leading provider of remote staffing in the Philippines, helping businesses efficiently hire skilled remote professionals across industries like Customer Support and Information Technology. Leveraging our extensive network of professional employment organizations, we connect you with top-tier talent to support your business goals. At CreaThink Solutions, we navigate the complexities of local labor laws, tax regulations, and HR requirements for you. Our expertise ensures that your business consistently adheres to all necessary legal standards, maintaining compliance as you expand globally. Explore new markets without significant initial investments. Our Employer Of Record (EOR) services serve as your portal to global business opportunities, offering a cost-effective approach to global expansion. Entrust the complexities of payroll, benefits, and HR responsibilities to us. Our expertise simplifies these processes, allowing you to concentrate on your core business activities. We are Creative Thinkers and we pride ourselves on being inventive problem solvers committed to offering globally competitive business solutions and top-notch contact center services. Our team, rich with decades of experience in serving diverse international businesses, excels in fostering brand growth for our partners. We achieve this by establishing robust connections with consumers, expanding customer bases, and ensuring outstanding consumer experiences. Specifically, we offer a comprehensive virtual assistant service in the Philippines, staffed with passionate, highly motivated, and exceptional talents, all driven to make a significant impact in the outsourcing industry. Through comprehensive training, we equip our team to think creatively and adeptly adapt to the dynamic business strategies of our clients.

CreditBPO is a specialized outsourcing firm operating governance infrastructure for vendor accreditation and credit review processes in emerging markets. Based in Taguig, Philippines, the firm focuses on a specific and high-stakes problem: organizations that have already mandated structural changes to how these critical processes are governed and scaled, and need a capable external program operator to execute them. The core service offering covers two program types. For corporate clients, CreditBPO runs governance-grade vendor accreditation programs that produce standardized accreditation outputs. For regulated financial institutions, it operates credit review programs with supporting financial analysis. Both are executed against defined governance standards with clear turnaround requirements. Programs are the product. Financial analysis and credit review outputs are inputs to those programs, not standalone deliverables. This is a back-office outsourcing firm built for a specific kind of buyer. CreditBPO works with CEOs, CFOs, CROs, and audit leadership who carry an approved mandate to restructure or scale their vendor accreditation or credit review functions. It does not position itself as a resource for organizations still in the exploratory or research phase. If a mandate does not exist yet, the firm is direct about that not being the right moment to engage. What distinguishes CreditBPO from broader BPO Philippines providers is its operational clarity. The firm does not sell software, platforms, or advisory services. It operates programs. In regulated environments, that distinction matters: accountability for process outputs needs to sit with a defined program operator, not a vendor whose engagement ends at go-live. Organizations in financial services, corporate risk, or audit functions working through vendor governance reform or credit process restructuring in emerging markets should contact CreditBPO directly to confirm fit. The engagement model is straightforward: mandate first, then conversation.

CSS Corp. Is a business process outsourcing and IT services provider with a site in Taguig. Its global website now presents the company under the name Movate, with an AI platform it calls Mova iO, but for outsourcing buyers the offer is the same: contact center support paired with IT and AI-enabled technology work delivered by one provider, rather than sourcing agents and technologists separately. The listing's service lines cover Customer Support, Technical Support, IT Outsourcing, Back Office, Salesforce and CRM Services, and Data Analytics, alongside AI and Digital Transformation work. On its own site, CSS Corp groups this delivery into applied AI services, AI-native engineering, data and insights, digital customer experience, enterprise product services, and AI-powered enterprise operations, which points to a shift from staffing-based support toward automation and technology-led delivery sitting alongside the traditional contact center services. CSS Corp is positioned for enterprise clients in Retail, Healthcare, Energy, Technology, and Software & SaaS, the industries carried on its Taguig listing. Its corporate site also names retail and e-commerce, technology, finance, manufacturing, consumer packaged goods, telecom, automotive, sports and gaming, and health and insurance among the sectors it works with, suggesting a client base built around large, technology-dependent enterprises rather than small local businesses. Operationally, the company runs its automation and AI work through Mova iO, a platform connecting engineering, operations, data, customer experience, and workforce delivery (referred to on the site as Mova iO Gig) under one system. This is the mechanism the company describes for tying data, automation, and human agents together across its service lines, rather than treating AI as a bolt-on to standard contact center work. For buyers comparing outsourcing and IT partners with a presence in Taguig, CSS Corp combines contact center operations, back office processing, CRM and analytics work, and AI-enabled enterprise technology services under a single engagement.

Eastvantage is a BPO Philippines provider built for companies that need more than a vendor. They take full ownership of outcomes, not just tasks, delivering customer support outsourcing, software development, finance and accounting, and IT support from delivery centers across the Philippines, India, Bulgaria, Vietnam, and Morocco. Their model adapts to each client. Whether a business needs a focused back office team or an enterprise-scale operation, Eastvantage shapes the delivery structure around the actual requirement. Clients in finance, retail, logistics, media, construction, and marketing have used their services to reduce operating costs and improve performance. One documented engagement achieved savings of over USD 900,000 across three years. Eastvantage holds Great Place to Work certification and took home four awards at the 2024 Asia-Pacific Stevie Awards. With Looming Tech now part of the group, they bring AI-ready BPO capabilities alongside traditional outsourcing. If you're looking for a call center Philippines partner that takes accountability seriously, reach out to discuss your requirements or request a quote.

EData Services Phils, Inc. Is the Taguig-based operations arm of eData Services, a health information management and outsourcing company serving healthcare providers, law firms, and insurance carriers across the United States. The Philippines operation is based at Ten West Campus in Fort Bonifacio, Taguig City. Buyers working with this location gain access to a large, specialized workforce trained in medical, legal, and insurance documentation work, backed by more than 25 years of industry experience at the parent company. The Taguig team supports a broad range of health information management services, including medical records summaries, medical record analysis, and medical report editing, along with medical and legal transcription, deposition summaries, and AMA impairment ratings. Additional service lines include virtual medical scribes and virtual medical office assistants, insurance claims support, utilization reviews, decision support tool management, data entry, sub rosa surveillance film summaries, and medical revenue cycle management. Clients fall into three main groups: health care providers, legal professionals, and insurance carriers. EData Services describes its typical clients as doctors, lawyers, insurance companies, and forensic engineers working with large volumes of medical-legal documentation. Across its client base, the company has indexed, summarized, analyzed, and excerpted more than 50 million medical records, depositions, and legal documents. This site is part of a multi-location delivery model for eData Services, which is American owned and operated with headquarters in Beverly Hills, California, and an additional operation in Guadalajara, Mexico. Company-wide, eData Services employs more than 600 medical, legal, insurance, and financial experts serving more than 800 clients, with services available 24 hours a day, seven days a week. The company states it is HIPAA-compliant and uses Microsoft Azure Cloud to help protect client data. Provides the Philippines-based staffing and processing capacity behind this work, supporting healthcare, legal, and insurance organizations in the United States that need documentation and back-office support handled at scale.