BPO Companies in Taguig

TP Philippines has been delivering contact center outsourcing and digital business services since 1996, making it one of the most established BPO operations in the country. As a strategic partner to some of the world's largest companies, TP offers a broad range of services including customer support, technical support, customer acquisition, consulting and analytics, and intelligent automation powered by AI and machine learning. What distinguishes this call center Philippines operation is its ability to combine global scale with genuine local expertise. TP balances automation with human empathy, so complex or sensitive customer issues still get the personal attention they need. From digital strategy consulting to speech and interaction analytics, the team helps clients optimize the entire customer lifecycle, turning unprocessed customer data into better decisions and faster resolutions. Operating out of Taguig and backed by nearly three decades of outsourcing experience, TP Philippines handles high-volume, high-complexity engagements across a wide range of industries. If you are exploring customer support or back office partnerships in the Philippines, connect with TP to request a consultation.

Transcosmos Asia Philippines, known as TCAP, is a BPO Philippines provider with over a decade of operating history, more than 1,100 employees, and offices in Taguig plus three satellite locations across the country. The company is part of the transcosmos global network, which spans 28 countries and 172 sites, and that reach is one of its real advantages: clients get local delivery combined with an infrastructure most standalone outsourcing firms cannot match. The service catalog is organized around two outcomes clients typically want: sales expansion and cost reduction. For sales, TCAP runs contact center operations, inside sales, outbound calling, lead generation, research, and a range of digital marketing programs covering inbound marketing, omni-channel campaigns, and social media marketing. For cost reduction, clients access customer care, technical support, content moderation, social listening, IT help desk, RPA operations, CAD engineering, and data entry. E-commerce clients get a dedicated track covering site development, EC mall backoffice support, and full-service owned-site operations. The client base is concentrated in consumer electronics, home appliances manufacturing, and automotive. These are industries where both volume and quality standards are demanding, and TCAP has built multi-year relationships across all three. For two consecutive years, 2022 and 2023, the team earned recognition as Best Supplier, Best Contact Center, Best Operations Manager, and Best Agent across 20 competing sites and 8 performance metrics within the consumer electronics vertical. TCAP also functions as a digital transformation partner, not just a traditional call center Philippines operation. The team has launched chatbot solutions, social care operations, social listening platforms, FAQ analysis programs, and video content creation for clients across its core industries. Automotive clients in particular highlighted the team's proactivity in monitoring chatbot performance and recommending ongoing improvements. For companies looking to modernize customer interactions alongside conventional customer support and back office functions, that combination carries genuine practical value. Flexibility is central to how TCAP operates. The company emphasizes its ability to hire and ramp up qualified resources within required lead times, which matters for businesses managing rapid growth or uneven demand cycles. Client feedback across industries consistently describes a team that engages on process improvement rather than simply executing instructions. If you are evaluating customer support outsourcing or back office options in the Philippines, TCAP is worth contacting directly through their website to discuss how their model fits your specific requirements.

Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.

Forget one-size-fits-all outsourcing. Your brand deserves better. Ubiquity delivers customer experience, sales, operations, and compliance seamlessly across every time zone and touchpoint. Aigent runs behind the scenes on every Ubiquity team: faster ramp, sharper coaching, better outcomes. Trained on real CX data, Aigent is built for contact centers from day one. “We couldn’t find enough customer experience staff that would show up to work reliably. Ubiquity was able to quickly and smoothly bring up a CX team offshore. We are now meeting our services levels for the first time that I can remember. Ubiquity made it so easy for us to outsource.” “Ubiquity is a valued partner, and they continue to add value to our experience in many ways. In my 40+ years of banking, Ubiquity is among the best partners I’ve had the pleasure of working with, they deliver the results we’re looking for, and their leadership is highly accessible.” Success isn’t accidental, it’s built on a foundation of strategic thinking, genuine care, and relentless drive. Our values guide every decision, shaping how we work, solve problems, and deliver results. Passion can’t be taught, but it can be cultivated and honed into leadership. We reward creativity, empathy, and teamwork.

At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust. Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation. Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry. Let’s talk. Our experts can help match the right solution, whether it’s scaling your support team or hiring remote staff compliantly. At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance, giving you peace of mind when outsourcing critical business operations. Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.

UST delivers digital transformation and business process outsourcing services from its delivery center in Taguig, Philippines. For companies looking to scale operations without proportionally scaling internal costs, UST offers a broad portfolio that covers both the technology and the process sides of the business. The result is a provider that can absorb more of the outsourcing workload rather than forcing clients to manage multiple vendors. The service mix includes application development and management, cloud migration and infrastructure, data analytics and insights, intelligent automation, and a full range of BPO Philippines operations. On the customer operations side, UST's Philippines teams handle customer support, technical support, and call center Philippines services across voice and digital channels. Back office work, including data processing, finance support, and compliance functions, runs alongside these customer-facing services within the same delivery structure. UST's client base spans several industries. Healthcare companies use the firm for both technology integration and process outsourcing. Financial services clients rely on the team for back office and compliance-related work. Retail and consumer goods companies tap into data analytics and automation capabilities to support operations at scale. Technology companies often engage UST for application development and managed services. The Taguig delivery center sits within Bonifacio Global City, one of the Philippines' primary outsourcing districts. This location gives UST access to a skilled, English-proficient workforce and the infrastructure that enterprise-scale outsourcing demands. The Philippines operation forms a core part of UST's global delivery model, supporting clients across time zones and handling both high-volume transactional work and more specialized technical functions. For businesses comparing BPO Philippines providers or thinking about expanding their outsourcing footprint, UST is worth a direct conversation. The combination of technical depth and process outsourcing capability in a single provider can simplify vendor management and reduce the coordination overhead that comes with running multiple offshore relationships.

Lifting your business from Zero to Hero. Virtualift connects small and medium business owners with high-performing Virtual Assistants, backed by in-house technical support. Welcome to Virtualift, where our mission is simple and straightforward: to connect small to medium business owners with high-performing Virtual Assistants. As a network builder and support system, we cater to entrepreneurs who believe in achieving both business success and an enhanced quality of life. At Virtualift, we prioritize your satisfaction, aiming to build lasting relationships. Your feedback is crucial in shaping our services. Through open communication, we exceed expectations and tailor solutions to your unique needs. The right decision for your business growth. Reclaim your precious time and spend more of it doing the things you love! "The support I have received using Virtualift's VA services has been immeasurable. I highly recommend working with this company." "My organization has been using the services of Virtualift for almost two years now. The quality of work and the care they take with my business services is great. I would definitely recommend them."

With our expertise, we ensure success and growth for your business. Gaining global reach with our 361 degrees promise of service. Our customer care services stretch beyond problem resolution. Providing inbound and outbound calls, live chat, and email support, we offer a proactive and thoughtful approach to exceed customer expectations, ensuring a seamless and superior interaction experience. Offering social media management and marketing services, we connect, engage, and delight customers online. We anticipate audience needs and exceed expectations, ensuring a vibrant and positive brand presence across various platforms. Harnessing the power of data, our services ensure its accuracy, security, and usability from data entry and cleaning to transformation, classification, and validation. We equip your business with a robust foundation for data-driven decisions. Through our staff augmentation services, we bolster your operational capacity. We provide skilled professionals who integrate smoothly with your existing team and align with your business culture, enabling effortless scalability. That’s where our 361° Degree Service comes in. It symbolizes our commitment to continuous improvement, to striving for that extra degree of effort in all we do. It’s about anticipating your needs, even before they arise. It’s about not just solving problems, but preventing them.

YPC Virtual Team is a Philippines-based outsourcing provider operating out of Taguig that finds, employs and manages staff on behalf of business clients abroad. Rather than positioning itself as a simple staffing agency, the company describes its role as running the offshore team directly: recruitment, rostering, payroll, benefits and HR administration are handled on the client's behalf, leaving the client to direct the work rather than manage the employment relationship. The company states that outsourcing through its service can reduce a client's costs by up to 70 percent, and describes its offering as outsourced staffing and business process outsourcing for clients across the English-speaking world. The concrete service list includes customer support handled across voice, chat, email and social media channels, virtual assistants, telemarketers, virtual receptionists, and administration and operations staff. Back office work covers invoicing and accounts receivable processing and data entry, and the company also offers digital marketing, IT staff placement, and data labeling and annotation. Staff can be structured as part of a shared service or as a dedicated team, and engaged on a full-time or part-time basis depending on the client's needs. Clients described on the company's site range from early-stage start-ups to established businesses, spanning functions such as sales, marketing, operations and administration. The company describes this support as spanning a business's functions broadly rather than a single department, and states that it supports business clients based in the United States, United Kingdom and Australia. Delivery is based in Taguig in the Philippines. YPC Virtual Team operates as part of Your Phones Covered Pty Ltd (ABN 24 146 472 120), an Australian-registered company. For businesses looking to set up an offshore team without directly managing recruitment, payroll and HR, YPC Virtual Team offers a managed outsourcing option spanning customer service, back office, administrative and marketing roles.