BPO Companies in Pasig

Teleperformance is one of the largest and most established digital business services companies in the world, with 48 years of experience serving clients across five continents. From its Philippines delivery hub in Pasig, TP handles the full range of outsourcing work: customer support across all channels, back office processing, trust and safety operations, debt collection, B2B revenue generation, data analytics, and enterprise technology services. Its AI platform, TP.ai FAB, pairs domain-trained artificial intelligence with human agents to improve results in sales conversions, collections, and customer experience management. The scale of TP's client base speaks for itself. More than half of the Forbes Top 100 and 62% of the Kantar BrandZ Top 100 rely on Teleperformance for critical operations, with top clients averaging 14 years of partnership. The company supports over 400 languages and dialects, giving buyers confidence that complex, multilingual programs can be managed through a single BPO Philippines partner. Whether you need a full call center Philippines solution, AI-ready back office support, or specialized services like fraud prevention and collections, Teleperformance has the operational depth to deliver. Reach out to their team to discuss your outsourcing requirements.

Teleperformance (TP) has operated in the Philippines since 1996, establishing itself as one of the most trusted offshore contact center and outsourcing partners in the region. Global enterprises across multiple industries rely on TP for customer care, technical support, customer acquisition, and digital integrated business services that scale reliably with demand. TP's approach goes beyond standard call center Philippines operations. The company combines intelligent automation and AI-powered tools with human empathy, using speech, text, and interaction analytics to help clients understand customer behavior and improve resolution rates. Consulting and solution design services cover the full customer lifecycle, from acquisition through retention. For businesses evaluating BPO Philippines options, TP offers the rare combination of global infrastructure and on-the-ground local expertise built over nearly three decades. Contact TP Philippines to discuss your outsourcing requirements or request a quote.

Trans Outsourcing Provider International (TOP International) is a Philippines-based outsourcing company located in Pasig City, one of Metro Manila's established business districts. The company provides BPO Philippines services built around customer support and back office operations, giving international and local clients access to skilled Filipino talent at a competitive cost structure. Working with a dedicated offshore team means clients get consistent coverage without the overhead of in-house hiring. TOP International sits within the broader call center Philippines industry and draws on the country's deep pool of English-proficient professionals who are experienced in client-facing and administrative roles. For businesses looking to move repetitive or volume-heavy work to a reliable outsourcing partner, TOP International is worth exploring. Contact the team to discuss your requirements or request a quote.

Transcom is a global customer experience outsourcing company that helps brands turn every service interaction into measurable business results. With operations spanning 99+ languages and clients across fintech, telecommunications, healthcare, consumer electronics, and retail, Transcom delivers end-to-end customer support, technical support, and trust and safety solutions backed by AI-powered tools and deep operational expertise. As a BPO Philippines provider with a truly global footprint, Transcom combines certified quality management with proven technology integration. Certifications include PCI DSS, SOC 2, ISO 9001, and ISO 27001. Industry analysts including ISG, Everest Group, NelsonHall, and the European Contact Centre and Customer Service Awards have recognized the company across multiple categories in 2025. Client results include 45% faster resolution times, 85%+ productivity gains through AI-powered voice routing, and €500k in monthly savings for a European telecommunications client. If you need a call center Philippines or outsourcing partner that delivers real ROI, reach out to Transcom to explore what's possible.

Building a business with limited time and resources is no easy feat. You need a growth partner who truly gets it. Transec works with small to mid-size tech companies for outsourcing of customer support and Back Office functions. With our proven 7-stage hiring process, you get high performing outsourced teams to help you move the needle. Put your in-house team to its full potential by turning your focus on what matters most. Let us handle tasks that are less pivotal so you don't lose sight of your goals. Save on capital and overhead expenses by having skilled teams at an economical price point. Our outsourcing services can help bring down your operating costs for up to 70%. Tech companies usually have expansion at the top of their list. With big cost savings and more time on your hands, you’re set to reallocate your resources for business growth. Finding and retaining talented people can be seriously tough. Have a global reach to expand your workforce without the struggles that come with recruiting and managing a team. Get our expert pair of eyes to streamline your workflows, build your operational resources, and elevate your team performance. Our combined decades of BPO experience guarantees long-term results.

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Unison Computer Systems, Inc. Is a Pasig-based technology solutions provider helping Philippine businesses strengthen and modernize their IT infrastructure. Their core offerings span Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification, covering the full range of what organizations need to keep operations running reliably and securely. For companies in the BPO Philippines space and broader outsourcing sector, having a dependable IT partner is non-negotiable. Unison positions itself as that partner, handling the technical back office that keeps call center Philippines operations, AI-ready BPO platforms, and distributed work environments functional. Their data center and network services are built for businesses that cannot afford downtime, and their security practice addresses the growing demand for protected infrastructure across customer support and back office functions. With a 4.1-star rating across 65 verified reviews, Unison has demonstrated consistent delivery to its client base. If your organization is evaluating IT outsourcing partners in Metro Manila, connect with their team to discuss a solution that fits your specific infrastructure needs.

According to a 2012 US Small Business Administration (SBA) report, over half a million new businesses are started every year, but only 50 percent survive after 5 years. Even though only a few remain, the competition remains stiff. The report also revealed that more than 60 percent of small businesses are now investing in social media marketing. The starting capital of small business is around $10k on the average, but home-based franchises are usually started with $1000 to $5000 capital only. Yet, the same SBA report indicates that these businesses are ready to spend more for digital marketing. They believe that social media marketing is a cost-effective and efficient way of reaching out to both potential and existing customers. However, not all are aware of the best way to go about it. Most people spend more time on one social media platform than others. If you know where your customers spend more time online, you can concentrate on the one platform where your business matters most. This will also prevent you from spreading yourself too thinly. This will require, however, a review from time to time. Social medial requires consistency. If you want consistent results, you need to post consistently. This requires creating a marketing calendar where you lay out your strategy to achieve target objectives. Here you can also determine which activities you can do yourself, which ones to automate, and which ones to delegate, for instance, to online virtual assistants. Online attention spans are getting shorter and shorter. An effective way to catch people’s interest in this short span of time is by getting more visual. Photos and videos added to social content can send more information than just plain text. Using platforms like Instagram and Pinterest can help achieve this. Successful businesses are well-managed, organized, and are very focused on their daily activities to achieve a smooth flow of operation. To maintain this, a business needs the best virtual assistant there is when it comes to performing multiple tasks required every day. Both big and small businesses will find hiring a virtual assistant a more cost-effective way to do administrative tasks. They will be able to focus their energies on more important and productive activities. Thus, having more time with their families and loved ones.

Despite having a global reach, we at Visaya KPO maintain a local touch by understanding and catering to the unique needs of each market we serve. We believe in blending global best practices with local insights for optimal results. At Visaya KPO, we drive innovation with clear intent and meticulous execution. We continually seek new ideas to improve our services, ensuring they align with our mission and deliver tangible results. Our approach to customer service is deeply rooted in empathy. At Visaya KPO, we strive to understand our clients' needs thoroughly, delivering experiences that exceed expectations and build lasting relationships. We foster a nurturing environment that encourages team collaboration. We believe in growing together, supporting each other's professional development, and working as one to deliver exceptional services to our global clients. VISAYA KPO was conceived with the vision of amalgamating the resilient Filipino spirit and global best practices. The name VISAYA, derived from Sanskrit, signifies a ‘sense of fulfillment’ – a principle we embody and aspire to achieve. Our successes are well-earned through our diligent team efforts and strong client collaborations. From the outset, our focus has been on fostering robust partnerships, providing exemplary services, and contributing to our clients’ success. Our journey is marked by determination, zeal, and unwavering commitment to our vision. Today, VISAYA KPO is a testament to the extraordinary results possible when Filipino resilience meets international standards.

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