BPO Companies in Pasig

MCN Sourcing is a Philippines-based BPO outsourcing partner built for businesses that want real results without the overhead of expanding in-house. Operating from Pasig, Metro Manila, the team focuses on taking non-core processes off your plate so you can put more time and resources into what your business actually does best. The company offers three main service areas. For small businesses, MCN Sourcing steps in to manage time-consuming back-office and administrative work that pulls founders and small teams away from revenue-generating activity. For eCommerce operators, they provide end-to-end support that covers the operational layer of running an online store, from order management through to customer satisfaction. They also deliver accounting and bookkeeping services, giving clients a clearer picture of their finances without the cost of a full-time in-house accountant. MCN Sourcing has a particular focus on clients in Australia and New Zealand, and their contact details reflect that orientation, they operate an Australian phone line alongside their Manila office. This makes them a practical choice for APAC-based businesses looking to work with a BPO Philippines partner that already understands the region's business culture and expectations. That said, they also work with clients globally. The team is located at Tektite Tower West in Pasig, one of Metro Manila's established business districts and a recognised hub for outsourcing and BPO activity in the Philippines. Their positioning as a back-office and eCommerce outsourcing provider means clients get a dedicated team handling operations while maintaining direct communication through a single point of contact. If you are a small or mid-sized business looking to reduce operational costs through outsourcing, or an eCommerce brand that needs reliable back-office support in the Philippines, MCN Sourcing is worth a conversation. Reach out via their website or contact them directly to discuss what a partnership could look like for your business.

Neusoft Cloud Technology Co. Ltd. Operating under the Nexlence brand, delivers AI-driven customer experience outsourcing from its Pasig base in the Philippines to businesses across more than 110 countries. With over 20 years of experience and a global workforce of 5,000+ professionals, Nexlence combines the talent and cost advantages of BPO Philippines with a unified AI intelligence layer designed to keep customer interactions consistent, fast, and measurably effective at scale. The company's core offering is what it calls a Full-Scenario CX Service Matrix: an end-to-end contact center and outsourcing operation powered by AI at every key touchpoint. This covers inbound and outbound customer support, pre-sales and after-sales assistance, multilingual inquiry handling, dispute and complaint resolution, and content moderation. Supported languages include English, Portuguese, Spanish, Russian, and more, making Nexlence a practical partner for brands expanding into Latin America, Southeast Asia, the Middle East, and other high-growth regions. Clients in media and entertainment, e-commerce, and smart manufacturing have turned to Nexlence when they needed to scale global support without sacrificing quality. For a major cross-border short-video platform, the team built a multilingual moderation and customer service operation covering more than 15 countries, achieving 99.5% content review accuracy and a 40% reduction in user complaint rates. A leading cross-border e-commerce platform saw its supplier satisfaction reach a top-ranked position across 15+ cities worldwide. On the manufacturing side, a global portable power brand's contact center program recorded customer satisfaction scores above 88%, at a historic operational efficiency high. These are not projections, they are published client outcomes. Operationally, Nexlence runs more than 20 global delivery centers, including a newer site in Lima, Peru. This footprint means the company can provide coverage across time zones using distributed teams that bring both language fluency and cultural familiarity to each market. The company coordinates with an international technology and partner network to keep its AI and data infrastructure current, with a focus on what it describes as 'local empathy plus global scale.' Its Philippines presence sits within that broader network as a strategic delivery hub for Asia-Pacific and international accounts. If your business needs outsourced customer support, multilingual call center Philippines services, content moderation, or back office operations backed by an AI infrastructure, Nexlence is a direct conversation worth having. Reach out to their team to outline your volume, channels, and markets.

Next Office is a BPO Philippines provider built specifically for Australian small businesses. Based in Pasig, the company offers flexible, cost-effective offshore staffing that lets owners delegate time-consuming tasks without committing to a full in-house team. The model is straightforward: you only pay for the hours you actually need, whether that means part-time coverage or a dedicated full-time resource working on your behalf. The service range covers the operational areas that small businesses most commonly need help with. Technical support teams are available around the clock to handle customer queries and troubleshooting as they arise. On the financial side, accounting support keeps the books in order so business owners can make informed decisions without getting buried in numbers. HR outsourcing takes people management off the owner's plate, from onboarding through to day-to-day compliance. Customer service teams manage client communications directly, while back office support handles the internal processes that rarely make headlines but keep everything running. Web services give businesses access to scalable digital solutions without the need to hire specialist in-house developers. Next Office also covers CRM functions, helping clients organize, track, and grow customer relationships more effectively. The company's focus is firmly on Australian small businesses that want to compete more effectively by outsourcing non-core functions. Next Office understands the specific demands and time zone requirements of the Australian market, making it a practical partner for local operators who want offshore support without the complexity that typically comes with larger outsourcing arrangements. What sets Next Office apart operationally is the flexibility of its engagement model. Clients are not locked into rigid contracts or pushed to take on more capacity than they currently need. Round-the-clock availability means support does not stop when the Australian business day ends, which matters most for customer-facing roles. The structure is designed to adapt as a business grows, so companies can scale their offshore team up or down depending on workload and season. For Australian businesses exploring their outsourcing options, Next Office offers a free consultation to discuss specific needs and how offshore support can be structured to fit. It is a low-commitment starting point for understanding what working with a call center Philippines or back office partner actually looks like in practice.

Nord Oaks BPO gives startups and growing businesses a direct path to scaling their operations without losing focus on what actually matters. Based in Pasig, Philippines, this BPO Philippines provider was built around a specific mission: helping companies in their startup and expansion phases build operational capacity without the cost and complexity of doing it in-house. The firm's outsourcing model puts the client's existing business structure first, adapting to fit how you already work rather than asking you to conform to a standard BPO framework. The core offering centers on back-office solutions and administrative support services. Nord Oaks takes on the non-core tasks that consume time and internal resources. This covers administrative operations and back-office functions that are necessary but tend to pull attention away from the parts of the business that actually move the needle. Their approach to campaign development and management is built around scalability and flexibility, so the service adjusts as the client's business grows rather than locking them into a fixed arrangement. The company focuses specifically on startups and MSMEs. This is a deliberate choice. Many outsourcing providers in the Philippines are oriented toward large enterprise contracts, but Nord Oaks was founded on the idea that smaller and earlier-stage businesses deserve the same quality of back-office support. Clients are treated as business partners rather than accounts, which shapes how services are designed and delivered: around each client's organizational framework, not a one-size-fits-all model. Nord Oaks is led by a BPO professional with more than 15 years of industry experience, and the broader team brings comparable expertise to day-to-day client operations. That background means clients are not working with a provider that is figuring things out alongside them. They are working with a team that has already navigated the challenges of onboarding and supporting businesses through growth. The MyBusiness Plan reflects this, offering a customizable outsourcing solution designed for efficient, cost-effective global operations. For businesses that need reliable back-office support in the Philippines but are not ready to build a full internal team, Nord Oaks BPO is worth a closer look. Connect with their team to discuss your operational needs and explore how outsourcing with them can give your business room to grow.

NorthStarPh gives businesses a practical path into outsourcing, one that focuses on reducing costs without the trade-offs that come with rushed or poorly structured offshore arrangements. Based in Ortigas Center, Pasig City, they position themselves as a long-term business partner rather than a transactional vendor, working with clients who want the economics of BPO Philippines without sacrificing quality or reliability. The company has been delivering multi-channel BPO services since 2006, which puts them among the more experienced operators in the Philippine call center industry. That track record matters in a market where client relationships depend on consistent execution over time. Their model is built around custom-fit engagements, meaning the structure of each client arrangement is shaped by what that organization actually needs rather than pushed into a standard package. What NorthStarPh leads with is the combination of skilled, experienced staff and sound industry practice. Their framing around security and reliability suggests they work with businesses where data handling and service consistency are not optional. For companies considering outsourcing customer support, contact center operations, or back office functions, that operational discipline is the foundation everything else rests on. Their Ortigas Center address sits inside one of Metro Manila's most established commercial zones, giving them access to the talent pipeline and infrastructure the Philippine BPO sector is known for globally. They publish contact lines for clients in the Philippines, the United States, and the United Kingdom, which reflects where their client base is concentrated and their ability to support cross-border outsourcing relationships from a single delivery center. For businesses that are evaluating call center Philippines providers or looking to expand an existing outsourcing arrangement, NorthStarPh offers a business consultation as the entry point. Reaching out through their Pasig City office or any of their international lines is the most direct way to understand whether their setup fits what your organization needs.

Nowcom Global Services is a Philippines-based outsourcing provider operating out of Pasig, offering businesses a reliable entry point into the BPO Philippines market. Whether you need front-line customer support or behind-the-scenes back office work, the team is built to handle day-to-day operational tasks so your in-house staff can focus on higher-value priorities. As a call center Philippines option for companies looking to control costs without sacrificing quality, Nowcom brings structured processes to customer-facing and administrative functions alike. The Pasig location puts the team within the core of Metro Manila's outsourcing corridor, giving clients access to a strong talent pool and established BPO infrastructure. If you're evaluating AI-ready BPO partners or simply want dependable outsourcing support at a manageable scale, Nowcom Global Services is worth a conversation. Reach out through their website to discuss your requirements or request a quote.

OBP, short for Offshore Business Processing, is a BPO company based in Pasig, Metro Manila, Philippines. The name is straightforward: the company processes business functions on behalf of clients, delivered from an offshore base in one of Metro Manila's well-established outsourcing districts. The company's internal culture and people practices sit at the center of how it operates. The documented operational focus is data entry and back-office processing. Specialist roles in this area indicate a team configured for detail-sensitive, volume-driven work. For companies evaluating Philippines-based outsourcing partners for data entry or supporting back-office functions, OBP offers a staffing pipeline and internal structure built for consistent, repeatable delivery. Employee accounts across levels offer useful signal about the working environment. An occupational health and safety supervisor says the company puts employee welfare and safety first. A data entry specialist credits mentors and structured skill-building programs for meaningful professional growth. A talent acquisition associate describes a culture where small contributions are acknowledged, not just headline results. In the BPO Philippines market, where turnover is a persistent challenge, the environment OBP describes points to a provider invested in retaining experienced people over the long term. Pasig is part of Metro Manila's established outsourcing corridor, giving the company access to infrastructure and local talent suited to business process outsourcing operations at scale. If you are looking for a Philippines-based back-office or data processing partner, OBP is worth reaching out to directly. Contact the team to discuss your requirements, scope, and how they can support your operations.

Offshore Business Processing - Ortigas is the Pasig site of Offshore Business Processing (OBP), an outsourcing company that builds offshore teams for freight forwarding, transportation, and logistics businesses. OBP operates more than one site in the Philippines, and this listing covers the Pasig location specifically. Clients working with this site get access to logistics support staff, accounting professionals, and CargoWise-certified specialists who function as an extension of the client's own operations, covering back-office processing through to customer-facing communication. The Pasig site's core services are data entry, accounting, call center support, and IT solutions, alongside a set of CargoWise-focused consulting offerings: CargoWise helpdesk support, CargoWise training, Workflow and PAVE configuration, CargoWise system integration, process re-engineering, SOP development, and CargoWise implementation assistance. Data entry covers records management, job registration and filing, order tracking, import/export operations, and tax records. Accounting covers accounts payable and receivable, bookkeeping and payroll, financial planning and auditing, and tax records. Call center support spans inbound and outbound calls, email and chat support, telemarketing, and technical support, while the IT team handles web development, network engineering, internet marketing, and technical support. OBP's client base is built around freight forwarders, transportation and logistics operators, customs brokers, 3PL providers, warehousing and distribution businesses, trucking companies, supply chain providers, e-commerce logistics operations, and courier and delivery services. Outside of logistics, the company also supports clients in finance and accounting, information technology, retail and e-commerce, real estate and mortgage, and healthcare. OBP describes itself as the largest WiseTech Service Partner and states it works with more than 1,000 industry professionals, including CargoWise-certified operators, specialists, and practitioners, built up over more than 13 years in freight and logistics operations. The company's corporate office is in Melbourne, Australia, with delivery staff based across its Philippine sites, of which Pasig is one. For freight forwarding and logistics companies looking to build an offshore team, the Pasig site provides CargoWise-trained staff for data entry, accounting, call center, and IT functions as part of OBP's wider Philippine operations.

ONE Contact Center (OCC) is a Philippines-based BPO built for businesses that need results from their customer outreach. Operating out of Pasig, OCC delivers inbound call center services, outbound telemarketing, appointment setting, lead generation, and live chat support, giving clients a single outsourcing partner for both inbound and outbound customer contact. OCC has built its reputation on genuine partnerships. Long-term clients like iHerb have grown alongside the OCC team over multiple years, and small business owners in insurance, energy, home services, and financial consulting regularly credit OCC with booking more appointments than their internal teams can absorb. That kind of output is what draws companies to outsourcing in the first place, and it is what OCC consistently delivers. For companies in North America looking for a dependable call center Philippines partner, OCC offers a hands-on team that learns your campaign and adapts to your goals. Whether you need customer support coverage, a steady flow of qualified leads, or online chat handled professionally, OCC is worth a conversation. Reach out today to discuss your needs and request a quote.

Optimum Source is a Pasig-based outsourcing company with 28 years of experience serving some of the world's most respected organizations across financial services, insurance, mortgage, media, ecommerce, and manufacturing. As a full-service BPO Philippines provider, Optimum covers Business Process Outsourcing, Knowledge Process Outsourcing, and IT Outsourcing under one roof, giving clients a single partner for complex, multi-function engagements. Their service portfolio spans accounting and finance, HR management and recruitment, inbound and outbound call center services, IT support and app development, research and analytics, mortgage processing, insurance claims processing, and back office support. Teams are built to integrate with each client's culture and are held accountable to clear performance metrics from day one. For businesses seeking a proven, AI-ready BPO partner in the Philippines, Optimum Source brings the depth of service and institutional track record to handle demanding customer support, back office, and knowledge process work at scale. Reach out to their team to request a quote or discuss how they can support your operations.

OutForce BPO gives businesses in Australia, the US, and beyond a faster, cleaner path to offshore talent in the Philippines. With more than 950 agents staffed and the ability to deploy a working team in as little as two weeks, they remove the friction that usually makes outsourcing slow and expensive. Services span customer support, back office operations, medical billing, payment processing, fraud detection, HR, payroll, and IT support, making OutForce a genuine end-to-end BPO Philippines partner rather than a single-service provider. What sets them apart is pricing transparency. Clients see exactly what they pay for, with no hidden fees, and they retain direct control over their offshore teams as if the staff were in-house. AI-powered hiring filters candidates on skills before any human review, which shortens recruitment timelines and raises baseline quality. Facilities in Manila, Cebu, and Clark meet enterprise-grade security and infrastructure standards. OutForce serves telecommunications, financial services, healthcare, and transportation companies. If you are weighing call center Philippines options or want a back office partner that can scale quickly without a large upfront commitment, reach out to OutForce for a quote.

Feeling the pressure of rising salaries, hiring delays, and pricey specialists? It’s stressful juggling budgets and skill gaps while your core business suffers. Outsourcing Alliance offers loyal, full‑time, ready-to-work Filipino teams, streamlined, cost‑effective support that scales with you. Reclaim focus and peace of mind today. Reduce your staffing expenses by up to 70%. Invest savings back into business growth while we manage recruitment, payroll & performance seamlessly. Enjoy competitive, all-inclusive rates with no recruitment or setup fees. Know exactly what you pay, and focus on results, not unexpected costs. Partner with a 20+-year-strong Australian-owned BPO. Our proven track record and hands-on management deliver reliable results, every time. We work closely with you to understand your business needs and establish offshore processes that align with your goals. If required, we assist in designing new processes with simple, efficient steps. Our management team provides ongoing training and support to your offshore team, ensuring KPIs are met. Your onshore team may also participate in training, including visits to the Philippines if needed.