BPO Companies in Makati
140 verified companies in Makati
Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.
Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.
Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.
Cambria Software
Cambria Software is an American-owned software development and IT outsourcing firm founded in 1984 by Caltech physicist Dick Crewdson in Palo Alto, California. With offices in the San Francisco Bay Area and Manila, the company has spent over four decades building reliable software systems and more than 15 years placing top Philippine developers with global clients. That track record is visible in the numbers: 7,000+ projects delivered and 200+ offshore seats filled across engagements ranging from solo architects to enterprise teams of 150 or more. The company works with clients through three distinct models, each designed for a different stage of need. Project-based development covers full-cycle software builds from prototype to production. Clients own the source code, and Cambria handles execution end to end. For companies needing ongoing capacity, Cambria assembles managed offshore development teams on a retainer basis. The stated emphasis is on output, not headcount. Their Employer of Record service takes care of employment contracts, payroll, and local compliance for clients who want to hire full-time Philippine technical talent without setting up their own legal entity in-country. Cambria's client work spans a broad range of sectors. Reviews on file cover education technology, telecommunications, government, retail, workforce management, creative and digital media, and learning and development. Results have been specific and measurable: one education technology client cut certificate validation costs from $13-15 per unit down to $0.15, while accuracy improved from 60% to 98%. A telecommunications client has maintained an active relationship with Cambria for over ten years, citing consistent delivery and well-structured processes throughout. On the operational side, Cambria does not pull from generic staffing pools. Each team is assembled around a client's specific technology stack, business goals, and project scope. Standard placement timelines run two to four weeks, with faster interim deployments available for urgent needs. Teams are built to overlap with US, Australian, and European time zones for communication and delivery. The Philippines gives them the talent base to make this work. The country ranks second globally in high-proficiency English speakers and is home to 1.3 million software developers, the third-largest programmer population in the world. Cambria's nearly two decades of on-the-ground presence in Manila adds market knowledge and local relationships that go well beyond what a remote staffing platform can provide. Companies considering BPO Philippines partnerships, staff augmentation, or custom software outsourcing can connect directly with Cambria's Manila and Bay Area teams through their website to discuss project requirements or explore staffing options.
Credentials
No credentials yet
Camox Philippines, Inc.
Camox Philippines is a Makati-based staffing and overseas recruitment agency with more than 25 years of experience placing Filipino professionals in roles across the globe. For international employers seeking reliable, qualified talent and for Filipino workers pursuing careers abroad, Camox serves as a dedicated link between the two sides, managing the full recruitment cycle with a consistent focus on ethical practice and long-term candidate-employer fit. The agency's work covers three core areas. It guides Filipino job seekers from initial assessment through to deployment, matching candidates to roles that align with their qualifications and career goals. On the employer side, Camox sources and screens candidates for specific positions, applying a rigorous selection process built to reduce mis-hires and shorten time-to-hire. Beyond straightforward manpower sourcing, the agency also supports clients on broader project delivery needs, drawing on its network of partner companies across industries and geographies to connect the right expertise to the right requirement. The numbers behind Camox reflect genuine scale. The agency has completed more than 40,000 deployments to date, placing candidates across 40 or more countries and serving over 500 client organizations worldwide. For businesses that want to staff remote teams, fill technical or skilled roles, or build Philippines-based operations, those figures point to a recruitment partner with established processes and the reach to execute consistently. The Philippine labor market remains one of the most competitive sources of professional talent for global businesses. Camox's position within that market, combined with its compliance-oriented approach and track record across multiple industries, makes it a practical option for companies that need access to skilled Filipino workers without managing the cross-border hiring process on their own. Its client base spans a wide range of sectors, and the team brings working knowledge of the regulatory and logistical requirements that come with international placements. If your organization is looking to hire Filipino talent for overseas positions, or needs a recruitment partner that can handle volume placements without compromising on candidate quality, Camox Philippines is a strong starting point. Contact their team through their website to discuss your staffing requirements and explore how they can support your hiring goals.
Credentials
No credentials yet
CHEQ Software Testing
CHEQ Software Testing has been helping software teams ship better products since 2003. Based in Makati City and operating as one of the Philippines' specialized QA outsourcing providers, CHEQ partners with game studios, enterprise software companies, and global product teams that need reliable, expert testing without the cost and complexity of building it in-house. The company's flagship offering is AI-Augmented Testing, a model that pairs experienced QA professionals with Generative AI to accelerate how test scenarios are designed, improve coverage across the software lifecycle, and catch edge cases that pure manual testing tends to miss. On the automation side, CHEQ works with industry-standard tools including Selenium, Cypress, Appium, and TestNG, selecting and configuring each framework to match the project at hand. Their test automation integrates with CI/CD pipelines, so teams that ship frequently can maintain quality without slowing down release velocity. Gaming is a significant vertical for CHEQ. The company works with game studios to stress-test player experiences across a range of titles, including MMORPG platforms and games developed by studios based in the US, Denmark, and beyond. Outside of gaming, CHEQ has delivered QA services for international airline booking systems and large-scale enterprise business solutions, demonstrating range across technically complex, high-stakes software environments. Across these engagements, clients have consistently noted how quickly the CHEQ team gets up to speed on unfamiliar domains and technologies. CHEQ was founded by CEO Roel Hernandez, whose guiding principle is that every user deserves an exceptional software experience. That belief shapes how the company operates: account managers stay close to client needs, a Chief Quality Officer is involved from the very start of each engagement, and the delivery model is built to flex with Agile development teams rather than working against them. The result is a QA outsourcing practice that has sustained client partnerships across multiple continents for over twenty years. For product teams and studios looking for a capable software testing partner in the Philippines, CHEQ brings the tools, methodology, and track record to support your next release. Connect with CHEQ at cheqsystems.com to discuss your requirements.
Credentials
No credentials yet
Citco International Support Services Limited - Philippine ROHQ
Citco International Support Services Limited operates its Philippine Regional Operating Headquarters in Makati City, serving as a critical operational hub for the Citco group's global fund administration and asset servicing business. Since 1948, Citco has been the operational backbone for some of the world's most complex investment funds, and the Manila ROHQ extends that capability across the Asia-Pacific region. The Philippine office supports Citco's core offerings in fund administration, middle office services, and back office financial operations, making it a significant presence in the BPO Philippines landscape for financial services outsourcing. The team works across private markets, hedge funds, and hybrid fund structures, with growing capabilities in AI and data automation that position Citco Recognised at the With Intelligence Hedge Fund Services Awards APAC 2026 and the Hedgeweek European Awards 2026 for middle office excellence, Citco brings award-winning service quality to its Philippine operations. If you are an asset manager or fund operator looking for specialist outsourcing support in the region, connect with the Citco Philippines team to explore how they can support your operational needs.
Credentials
No credentials yet
Cloud Employee PH
Cloud Employee is a staff augmentation provider based in Makati City, Philippines, that places full-time, dedicated engineers directly inside US and UK product teams. Rather than sending bulk candidate lists, they match and embed senior engineers within seven days, at up to 60% of local hiring costs. More than 300 teams have been built through their model, and 97% of placed engineers stay beyond two years. The core service is embedded IT outsourcing: one engineer, working full-time, exclusively for one client. The engineer joins the client's Slack, attends daily standups, participates in sprint planning, and works inside the client's own tools and timezone. Cloud Employee handles everything on the employment side, including local payroll, taxes, benefits, private healthcare, and compliance in the engineer's country. A dedicated US or UK-based account manager is assigned to each engagement. If an engineer does not work out within the first 90 days, Cloud Employee begins a new search immediately and delivers a replacement shortlist within seven days at no additional cost. The typical client is a technology company or SaaS business based in the US or UK that needs to scale its engineering team without the overhead of local full-time hiring. CTOs and founders use Cloud Employee when job boards produce too many unqualified candidates and internal recruiting takes too long. The model is designed for teams that want someone who feels like a direct hire, not an outside vendor. What separates Cloud Employee from general outsourcing marketplaces is how candidates are screened. Senior engineers run live pair-programming sessions on the client's actual stack, not generic coding exercises. Every candidate also goes through background checks, KYC verification, and psychometric assessments. The Philippines hub covers UK and APAC hours; LATAM hubs align with US East and West Coast schedules; European hubs serve UK and CET teams. Across all regions, Cloud Employee operates across 10 hubs on three continents. Every engagement includes full IP assignment, confidentiality agreements signed before day one, and liability insurance. Pricing is a single monthly fee with no setup costs, no placement fees, and no long-term commitment. The contract runs on a 30-day rolling notice period. For companies exploring Philippines outsourcing or engineering back office support through a BPO model, Cloud Employee offers a free initial interview with any shortlisted candidate. Contact their team to start a search or use the cost calculator on their website to estimate rates by role, seniority, and region.
Credentials
No credentials yet
Collabera Technologies Private Limited Inc
Collabera Technologies, based in Makati City, connects businesses with the talent they need to grow. As a global staffing and talent solutions firm, Collabera serves clients across the outsourcing spectrum, from companies that need a single specialized hire to organizations building entire Global Capability Centers from the ground up. Their service offering covers both sides of the workforce equation. On the company side, Collabera identifies and places qualified professionals, drawing on relationships with more than 400 clients worldwide and a deep familiarity with the standards that Fortune 500 employers expect. For organizations looking to go further, Collabera provides end-to-end support to establish and scale Global Capability Centers (GCCs), covering everything from operational structure to talent sourcing so that clients can stay focused on their core business priorities. They also invest in the teams they place, offering structured training and development programs designed to close skill gaps and prepare professionals for demanding, evolving roles. With 160+ Fortune 500 clients and a track record spanning more than 30 years, Collabera operates at a scale that few staffing firms can match. Their client roster spans multiple major industries where the demand for skilled, outsource-ready talent is highest, making Collabera a practical partner for companies that want access to a strong talent pipeline without carrying the overhead of a large in-house recruitment function. Collabera has been recognized as one of the Best Companies for Diversity. For businesses exploring BPO Philippines options or looking to establish back office and support functions in the region, that commitment to inclusive hiring can make a real difference in building teams that both perform and retain. Client reviews consistently highlight the responsiveness and professionalism of Collabera's placement specialists throughout the assignment lifecycle. If your organization is evaluating outsourcing options, planning a Global Capability Center, or looking to fill specialized roles quickly and reliably, Collabera is worth a direct conversation. Visit their website to outline your staffing requirements and explore what a partnership could look like.
Credentials
No credentials yet
Cooee Inc
Cooee Inc is a business process outsourcing and offshoring provider based in Makati City, Philippines. It builds extended teams for partner businesses under a managed service model, positioning itself as an operational partner rather than a simple staffing vendor, with the stated aim of helping client companies lower costs, operate with more agility, and free up internal staff for higher-value work. The listing covers Customer Support, Back Office, Finance & Accounting, IT Support, Lead Generation, Sales Support, and Virtual Assistant services. Cooee Inc's own site details the roles it staffs within this scope, including customer service, sales support and lead generation, accounts payable and accounts receivable, financial analysis, HR and administrative support, IT support, marketing coordination, and technical roles such as web development, backend development, and data engineering. This spans both front-office and back-office functions, letting a client build a single offshore team that covers customer-facing work alongside finance and technical operations. The listing carries a Real Estate industry tag, consistent with the kind of client relationship Cooee Inc describes: long-term, team-extension partnerships where an offshore group operates as part of the client's own organization rather than as a separate outsourced function. Operationally, Cooee Inc runs two office sites in the Philippines, in Makati City and Iloilo City, alongside a presence in Sutherland, New South Wales, Australia. Its delivery approach is described as a managed service model, with one team working across the two Philippine locations under transparent metrics and regular checkpoints. The company also describes a "Business Engineering" practice, where its teams document client processes, establish performance benchmarks, and look for ways to streamline operations as an engagement continues, alongside a project management process built around understanding requirements upfront, coordinating each step, and maintaining open communication through delivery. For businesses evaluating offshore partners in the Philippines, Cooee Inc's Makati City site offers a route into combined front-office and back-office support, run under a metrics-based managed service structure with a second delivery site in Iloilo City.
Credentials
No credentials yet
Coretech Integrated Solutions Inc.
Coretech Integrated Solutions is an end-to-end outsourcing and technology partner headquartered in Makati City, Philippines. The company serves local and international clients who need both technical build-out and operational staffing handled by a single, accountable team. Their pitch is straightforward: fast delivery, transparent pricing, and senior-level attention to detail from the first strategy session through go-live. On the development side, Coretech builds cross-platform web and mobile applications that run across iOS, Android, and Windows from a shared codebase. They also implement ERP systems designed to adapt to any business process, design UI/UX interfaces optimized for conversion, and handle full API integration and payment gateway setup with major platforms including Visa, Mastercard, and PayPal. Artificial intelligence and machine learning capabilities round out the technical offering, giving clients access to business intelligence tools without needing a separate vendor. For businesses that need people, not just platforms, Coretech's staffing solutions cover telemarketing and lead generation, inbound and outbound customer service support, IT helpdesk and technical support, virtual assistance, and back-office functions such as bookkeeping, accounting administration, and HR support. These are the kinds of outsourcing services that allow growing companies to scale operations in the Philippines without expanding their own headcount abroad. Coretech's e-commerce focus sets the context for much of their work. Before a single line of code is written, their data analysis team researches the consumer market, audits competitor digital presence, and helps define a client's unique selling points. They then move into brand strategy, content production (photography, videography, and copywriting), multi-channel campaign execution, influencer management, and social media community management. It is a broad scope, and the company positions it as a deliberate choice to keep clients from having to coordinate across a dozen separate agencies. If you are evaluating BPO Philippines options that combine IT outsourcing with customer support and back-office capability, Coretech Integrated Solutions is worth reaching out to directly. Visit their website to describe your requirements and request a quote.
Credentials
No credentials yet
Crowdsource Innovative Solutions, Inc.
Crowdsource Innovative Solutions, Inc. Is a Makati-based BPO and outsourcing company that helps businesses hand off complex operational functions so they can concentrate on what matters most. From accounting and payroll to full employer-of-record arrangements, the company offers a practical alternative to building expensive in-house teams for functions that are critical but not core to the business. Their service portfolio is broader than most. On the finance and operations side, Crowdsource handles accounting, HR, payroll administration, back-office support, and recruitment. For companies that need to hire in the Philippines without setting up a local entity, their employer-of-record (EOR) service manages the legal employment relationship, local compliance, and workforce administration on behalf of the client. This is especially useful for foreign businesses expanding into the Philippine market or scaling distributed teams. Technology is another area where Crowdsource stands apart from traditional outsourcing providers. The company develops custom web applications built around specific business workflows, and also builds SaaS platforms for clients launching subscription-based software products. Their e-commerce work centers on stores designed for conversion, with intuitive navigation, secure payment processing, and layouts that support sales. For businesses that need a polished web presence, they also offer modern website design that performs cleanly across devices. Digital marketing rounds out their capabilities. Crowdsource manages social media accounts, runs paid advertising campaigns, and produces creative assets including visuals, ads, and video content. This makes them a single-vendor option for businesses that want to outsource operational and marketing functions without juggling multiple agencies. For companies looking for a BPO Philippines partner that covers accounting, EOR, HR, payroll, recruitment, back office, and digital services under one roof, Crowdsource Innovative Solutions is worth a closer look. Reach out through their website to discuss your requirements and how they can help fix the inefficiencies slowing your growth.
Credentials
No credentials yet
D&V Philippines
D&V Philippines is a finance and accounting outsourcing company based in Makati City, built specifically to give businesses a capable, dedicated accounting team without the overhead of expanding in-house staff. The firm works as an extension of its clients' finance departments, handling the day-to-day and month-end work so onsite accountants can focus on analysis and decision-making rather than data entry and reconciliations. The core service offering covers the full accounting cycle: bookkeeping, accounts payable, accounts receivable, journal preparation, financial reporting, and balance sheet reconciliations. Beyond transactional accounting, D&V also provides business analysis support, helping clients understand performance and plan for growth. For clients who need a broader back-office solution, the team can take on customer service and logistics support functions as well, making D&V a flexible BPO Philippines partner rather than a narrow specialist. Clients range from boutique accounting practices looking to extend their service offering, to growing food distribution companies that need both accounting and operational support. Several of D&V's long-term clients are based in Australia, and testimonials point to a working relationship that scales over time. The Crest Company, for instance, has used D&V's accounting services for over three years, relying on the team for AP, AR, reporting, and ad hoc accounting tasks. Maxum Foods credits the outsourcing arrangement with allowing the business to scale rapidly while keeping Australian staff focused on customer relationships. What clients consistently highlight is D&V's willingness to work within existing systems and processes. Rather than asking clients to adapt to a fixed workflow, the team learns the client's preferred tools and methods. Delivery is consistent, communication is responsive, and the team's Excel proficiency is noted as exceeding what some clients have on their own premises. This kind of adaptability is not common in outsourcing, and it has translated into multi-year client relationships across the firm's portfolio. If your business is carrying more accounting work than your onsite team can handle, or if you're an accounting firm looking to add capacity without adding fixed costs, D&V Philippines is worth a conversation. Reach out through their website to discuss what a back office arrangement could look like for your business.
Credentials
No credentials yet
Digi Scribe Asia Pacific Corporation
Digi Scribe Asia Pacific Corporation is a Philippines-based transcription and document processing company operating out of Makati City, one of the country's primary business districts. For organizations that need accurate, professionally converted audio, video, or document content, Digi Scribe offers outsourcing support delivered by trained Filipino specialists at a competitive cost structure. The company's core offering is transcription services, handling the conversion of spoken or recorded content into clean, formatted text. This kind of back office work is well-suited to BPO Philippines delivery, where deep English proficiency and attention to detail are consistent workforce strengths. Clients looking to offload transcription volume, whether on a project or ongoing basis, can expect a focused team rather than a generalist contact center. Digi Scribe Asia Pacific sits within a wider ecosystem of outsourcing providers in Makati, giving it proximity to enterprise clients, legal offices, and regional headquarters that commonly generate high transcription demand. The company's positioning as a specialist rather than a broad-scope call center Philippines operation means engagements tend to be document and data-centric rather than voice-channel heavy. For businesses exploring outsourcing partners for transcription or related data capture work, Digi Scribe Asia Pacific is worth a direct conversation. Reach out through their website to discuss project scope, turnaround expectations, and pricing.
Credentials
No credentials yet
Digital Bakery - Remote Staffing Solutions
Digital Bakery is a Philippines-based outsourcing agency that helps growing businesses build affordable offshore teams across IT, accounting, business support, and engineering. The pitch is direct: get access to skilled talent in the Philippines without the overhead of local hiring, so your company can stay focused on core operations while capable remote professionals handle the rest. The agency offers several ways to engage, depending on what a client needs. Staff extension and personnel leasing give businesses additional headcount without long-term local employment commitments. Dedicated recruiting and screening services take care of candidate sourcing and vetting, while personnel hosting covers the operational side, providing office space, HR administration, and payroll management for the offshore team. Outsourcing consultancy and training services are also available for companies that want structured guidance on building and managing remote teams effectively. Across four core practice areas, Digital Bakery sources professionals for a broad range of roles. On the IT side, that means software developers, web and mobile developers, QA testers, DevOps engineers, network engineers, and technical support staff. Business support covers data entry, administrative assistance, customer support functions, email management, electronic archiving, and sales, marketing, SEO, and SEM work. The accounting practice handles billing and invoicing, bank reconciliation, accounts receivable and payable, payroll management, and year-end financial statement preparation. Engineering services extend to CAD conversion, 2D drafting, 3D modeling and rendering, AutoCAD work, and structural design and analysis, making Digital Bakery a practical back office partner for firms in architecture and construction. What separates Digital Bakery from a typical BPO Philippines provider is its dual-geography model. The company operates offices in both the Philippines and Europe, with dedicated European account managers who serve as local contacts for clients. The arrangement is designed to preserve the cost advantages of offshore staffing while keeping communication personal and responsive. Clients deal with someone in their own region; the technical and operational work gets done by the Philippine team. Transparency and honest communication are stated operating principles, not just marketing copy. If your business needs IT outsourcing, back office support, accounting staff, or engineering talent at a competitive cost, Digital Bakery is a straightforward starting point. Reach out through their website to discuss your requirements and see what an offshore team could look like for your organization.
Credentials
No credentials yet
Where Makati's BPO companies operate
Outsourcing to Makati: common questions
What buyers ask most when comparing BPO companies in Makati.
01How many BPO companies are in Makati?
Our directory lists 140 verified BPO companies in Makati. That is the live count from the directory, and it changes as companies are added, claimed, or unpublished.
02What outsourcing work is Makati known for?
Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.
03Why are outsourcing rates in Makati higher than elsewhere?
Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.
04When is Makati the right choice over other Metro Manila locations?
Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.
Browse BPO companies in other locations
Run a BPO in Makati that is not listed here? Get listed for free.
Latest BPO news for Makati and the Philippines
All news →New to outsourcing? Start with the basics: what BPO means, what the BPO industry is, and the Philippine BPO industry. Working in one? The terms you will hear most: VTO, PTO, HMO, NTE, RTA, and PIP. Or read the full BPO glossary.











