BPO Companies in Makati
90 verified companies in Makati
Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.
Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.
Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.
Flexisource Systems & Technologies Inc
Flexisource IT gives Australian businesses direct access to dedicated, full-time IT professionals from the Philippines at a fraction of local hiring costs. As a specialist IT outsourcing provider, the company focuses exclusively on Australian clients, building software development teams and delivering digital transformation projects that match the pace and expectations of the Australian market. The engagement model is built around full commitment. Clients receive 100% dedicated resources, agile project managers included in every team, and cost savings of up to 75% compared to onshore alternatives. There are no lock-in contracts, so businesses can adjust scope or exit whenever it suits them. The Philippines-based team works in Australian timezones and communicates in fluent English, keeping day-to-day collaboration tight regardless of distance. With more than a decade of experience in IT BPO Philippines operations and hundreds of products delivered to the Australian market, Flexisource IT has the depth to take on serious IT challenges. Get in touch to discuss your requirements and see what a fully managed offshore team can do for your business.
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Forvis Mazars in the Philippines
Forvis Mazars in the Philippines gives businesses access to a global professional services network with genuine expertise in the local market. Operating from Makati City, the firm delivers audit, assurance, tax, advisory, and consulting services to clients who need reliable, professionally accountable support across their financial and compliance functions. For organizations looking to outsource finance and accounting or back office processes to the Philippines, Forvis Mazars brings the credibility of a network active in 100 countries and territories, backed by 40,000 professionals worldwide. The Manila team works to internationally recognized standards, which matters when regulatory accuracy and audit quality are non-negotiable. Companies exploring BPO Philippines arrangements find that pairing operational outsourcing with a firm of this caliber reduces risk on the compliance side. Forvis Mazars has the depth to handle complex mandates. Connect with the Makati City team to discuss your requirements and request a consultation.
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Foundever Philippines - Makati
Foundever is a global customer experience outsourcing partner with operations in Makati City, Philippines. The company delivers end-to-end customer support, AI-integrated contact center services, and specialized CX programs to more than 800 brands across 45 countries. With 130,000 associates worldwide and support for over 60 languages, Foundever combines deep operational expertise with a people-first culture to handle complex, high-volume programs without sacrificing quality. For businesses evaluating call center Philippines options, Foundever brings a clear advantage: agents supported by AI and agentic tools that reduce routine workload and free up time for more meaningful customer interactions. Compliance covers HIPAA, PCI-DSS, GDPR, SOC Type 1&2, and TISAX, which matters for any brand handling sensitive data at scale. The BPO Philippines model here is built to grow with you, whether you are launching a new market or managing CX across dozens of countries. If you are looking for a back office or customer support outsourcing partner in Metro Manila with the infrastructure to deliver at scale, reach out to the Foundever Makati team to explore what a partnership could look like for your brand.
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Go Online Now-Connect
Go Online Now-Connect is a Makati-based marketing automation and business outsourcing provider built for small and mid-sized businesses. Their flagship platform combines CRM, lead management, appointment scheduling, automated follow-up across email, SMS, and WhatsApp, and reputation management into one place, cutting out the tangle of separate subscriptions that slows most SMBs down. The company also offers done-for-you support services including SEO, content production, social media management, and virtual assistant staffing, which positions it as a practical BPO Philippines option for businesses that need operational capacity without building a full in-house team. Back office functions and customer support tasks that once required separate hires or agencies can be handled through their execution layer, making it a genuine outsourcing alternative for growing companies. Rated 4.9 across 16 client reviews, Go Online Now-Connect has built a reputation for getting systems set up quickly and making them stick. If you want more structure in your sales pipeline or are exploring outsourcing support in the Philippines, reach out to the team to discuss what they can build for your business.
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Hammerjack
Hammerjack is a Philippines-based offshoring company that helps businesses build skilled remote teams without the friction of local hiring, compliance headaches, or high turnover. With over 300 businesses served and more than 1,000 professionals placed, the company provides end-to-end support across recruitment, HR delivery, IT operations, and office management, covering everything from back office functions to outbound voice services. Their structure is straightforward: transparent pricing, no hidden fees, and locally invoiced costs. Offshore staff work directly with clients, using client tools and workflows, supported by hammerjack's on-the-ground infrastructure. The result is a 93% staff retention rate, far above the 60 to 80 percent typical for BPO Philippines providers. For companies weighing customer support, call center Philippines options, or back office outsourcing decisions, that retention record matters. Recognised as a certified Great Place to Work and named in the 2025 Fortune 100 Best Companies to Work For in Southeast Asia, hammerjack holds a 4.6 Glassdoor rating with 91% of employees recommending the company. If you're exploring offshore staffing or looking for an AI-ready BPO partner in the Philippines, reach out to start a conversation.
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Huskee Digital | Top TikTok Agency Partner.
Huskee Digital is a Makati City-based TikTok agency partner that helps brands turn social content into actual sales. Their specialty is Creator Commerce, an approach where creators do more than post, they actively drive product discovery and conversion through TikTok Shop, live selling, and affiliate networks. For brands that want the output of a full in-house team without building one, Huskee Digital operates as a performance outsourcing partner for social commerce, based in the Philippines' growing digital services hub. Their TikTok Live Selling service is fully managed from a dedicated studio staffed by a vetted, trained host pool. Brands supply the product; Huskee Digital handles setup, hosts, order coordination, and ROI tracking through a shared dashboard. Performance marketing across Meta, Google, and TikTok rounds out their offering, with a minimum monthly ad budget of $1,000 per platform and a 7-14-30 performance guarantee on every engagement. They see the strongest results in fashion, beauty, lifestyle, and technology sectors. Whether you are a startup exploring social commerce or an established brand ready to outsource your digital sales function at scale, reach out to Huskee Digital to discuss what a results-focused partnership looks like for your brand.
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iCXeed
ICXeed is a Makati City-based BPO and CX advisory firm built on 65+ years of collective founder experience running contact centres for global Fortune 1000 companies. That operating background sets them apart from typical outsourcing providers: they come in as a business process innovator, helping clients work smarter through analytics, AI, and automation rather than just adding headcount. As a certified AWS partner, iCXeed supports the full contact centre stack, including deployment and optimisation of platforms like Amazon Connect. Their team covers knowledge and process aggregation, customer journey simplification, digital channel migration, instructional design for onboarding, and software and web development with a CX focus. The result is a call center Philippines partner capable of shifting customer volumes to digital channels while keeping service quality high. Clients in financial services, business and consumer services, and startup tech have turned to iCXeed when they need an AI-ready BPO in the Philippines that understands both the technology and the talent side of customer support outsourcing. If you are looking to modernise your contact centre or back office operations, reach out to iCXeed to start a conversation about what that could look like for your business.
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Ideyalab
Ideyalab is a Makati City-based outsourcing and digital services provider built around technology-driven thinking. Operating from one of the Philippines' premier business districts, the company brings together AI-ready BPO capabilities and digital expertise to help clients get more done without adding overhead. Their work spans back office support, AI and data services, and digital marketing, making them a practical choice for businesses that need a competent Philippines outsourcing partner rather than just a vendor. With a 5-star rating across 21 client reviews, Ideyalab has demonstrated consistent delivery to the companies it serves. The team applies natural language processing and AI-informed approaches to business processes, reflecting a broader commitment to keeping outsourced work current with where technology is heading. Whether you need a BPO Philippines partner for ongoing digital operations or a capable back office team to handle the work that slows your core business down, Ideyalab is worth a conversation. Reach out through their website to discuss your requirements and get a quote.
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Infinite Systems Technology Corporation
Infinite Systems Technology Corporation is a Philippines-based smart building and security systems integrator serving commercial and institutional clients who need reliable, fully managed building technology. With over 20 years of experience, the company handles every stage of a project, from initial design and equipment supply through installation, commissioning, and ongoing maintenance. Core offerings include CCTV surveillance, access control, fire alarm systems, HVAC solutions, AIoT-enabled building automation, entrance control, and structured cabling. Clients get a single accountable partner across all these disciplines rather than juggling multiple vendors. The team of 50+ engineers and technical staff has completed more than 500 projects across the Philippines, with six-day-a-week technical support keeping systems running after go-live. Whether you are securing a corporate office in Makati, upgrading an industrial facility, or fitting out a new development, Infinite Systems brings the technical depth and after-sales commitment to see it through. Reach out to discuss your project requirements or request a site assessment.
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Information Managers Inc
Information Managers, Inc. (INFOMAN) is a Makati City-based IT solutions and outsourcing firm that helps businesses connect, manage, and make sense of their data. Specializing in data integration, enterprise application connectivity, and back office support, INFOMAN bridges the gap between fragmented systems and the streamlined operations companies actually need. Their work spans REST API connectivity, SQL data management, and enterprise resource planning implementations, giving clients a single partner for complex technical and operational challenges. As part of the BPO Philippines ecosystem, INFOMAN brings structured IT and data expertise to industries that can no longer afford to run on legacy platforms. Whether a company needs help modernizing its systems, managing data pipelines, or handling technical support functions, INFOMAN offers the depth and local talent that outsourcing to the Philippines is known for, without sacrificing technical rigor. With a 4.4-star rating from 68 reviewers, INFOMAN has built a track record worth exploring. If your business is dealing with disconnected applications, data quality issues, or the need for reliable back office support, reach out to learn what INFOMAN can do for your operations.
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Infosys
Infosys BPM Philippines has been running end-to-end business process outsourcing operations from the Philippines since 2007. With over 4,600 professionals across four delivery centers in BGC Taguig, Alabang, and Clark Pampanga, the company manages complex, high-volume processes for clients in healthcare, financial services, retail, manufacturing, and communications. The service portfolio covers customer support, finance and accounting, legal process management, HR operations, service desk, sourcing and procurement, and sales fulfillment. Infosys BPM Philippines holds recognized Centers of Excellence in Customer Service and Service Desk, making it a strong choice for both front-office and back-office outsourcing at scale. The company is ISO 27001 and ISO 27701 certified and has earned Great Place to Work certification for two consecutive years. For global companies looking for a proven BPO Philippines partner with depth across industries, Infosys BPM Philippines brings structure and consistency to large-scale outsourcing. Reach out to their team to discuss how their call center Philippines operations can fit your needs.
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InstallersPH IT Solutions | Makati Branch
InstallersPH IT Solutions has been helping Philippine businesses get more from their technology since 2016. From structured cabling and network setup to CCTV, biometrics, turnstile gates, and access control, the company covers the physical and digital infrastructure that modern offices and commercial facilities depend on. Their Makati branch brings these capabilities to Metro Manila clients alongside their established presence in Cebu and Bohol. Beyond hardware installation, InstallersPH offers outsourced IT support services that free businesses from the overhead of managing in-house technical teams. Social media management, business email provisioning, SMS text blasting, PABX telephone systems, and ongoing IT troubleshooting make them a single point of contact for companies that prefer one reliable technology partner over juggling multiple vendors. For businesses exploring IT outsourcing in the Philippines, this breadth of service is a practical advantage. Backed by over nine years of field experience and a clear focus on after-sales support, the team handles projects from site inspection through to long-term maintenance. If your business needs dependable IT outsourcing or infrastructure services in the Philippines, reach out to InstallersPH IT Solutions to discuss your requirements.
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