BPO Companies in Makati
136 verified companies in Makati
Makati is Metro Manila's premier financial district and a magnet for higher-value outsourcing work. Its dense cluster of Grade-A towers along Ayala Avenue and the surrounding CBD hosts the delivery arms of banks, insurers, and global professional-services firms alongside established pure-play BPOs.
Delivery in Makati skews toward finance and accounting, knowledge-process work, IT services, and enterprise customer support where proximity to client head offices matters. Talent here tends to be more senior and specialised, and buyers accept the premium cost for the seniority and the address.
Every company listed below comes from our verified directory, filtered to Makati locations. Profiles include services, headcount, industries, and how to get in touch.
Support Services Group (SSG)
For more than three decades, we’ve been helping global brands capture the value of exceptional customer experiences. Whether it’s designing bespoke CX strategies or deploying transformational customer journeys, our holistic, technology agnostic approach drives measurable outcomes. SSG is growing because we are good at what we do. The strength of SSG is our people and shared commitment to excellence. We are a global organization that brings talented people together to operate in “The One SSG Way.” “We have had zero issues with accents or language translation. Thrilled with this new partner!” Our Outbound Contact Center Services increase customer loyalty, boost sales, and enhance overall market presence. With a focus on results and customer satisfaction, we offer the following solutions tailored to your needs: Our experienced agents specialize in both direct and indirect sales strategies, helping your brand scale. Whether it’s cross-selling complementary products or up-selling premium services, we ensure your offerings resonate with your target audience and drive revenue growth. We generate high-quality leads through targeted outreach. Additionally, our team handles appointment scheduling efficiently, ensuring your sales representatives focus on closing deals rather than administrative tasks.
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Switch Service Center (Glorietta 2)
Switch Service Center, located in Glorietta 2 in the heart of Makati City, is a trusted technology service provider with a strong track record of customer satisfaction, rated 4.7 from nearly 500 reviews. Operating from one of Metro Manila's premier commercial addresses, Switch offers hands-on technical support and device servicing to individual and business clients alike. For companies exploring outsourcing options in the Philippines, Switch represents the kind of service-oriented operation that understands client needs and turnaround expectations. Its Makati presence puts it within reach of the Philippines' largest concentration of BPO firms, multinationals, and SMEs that depend on reliable tech support to keep operations running. Whether you need dependable technical assistance or are evaluating service partners in the Philippines BPO ecosystem, Switch Service Center brings a proven service culture and a central location that makes coordination straightforward. Reach out to learn more about how their team can support your business needs.
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TechEdge Solutions Inc
TechEdge Solutions Inc is a Makati City-based BPO Philippines provider built for businesses that need reliable outsourcing without the overhead of building in-house teams. Operating from one of the Philippines' premier business districts, the company offers customer support, back office processing, and technical assistance designed to keep client operations running efficiently day to day. With a 4.7 rating from clients, TechEdge Solutions has demonstrated consistent delivery across the core functions companies most often outsource. The Philippines has long been a preferred destination for call center and back office work, and TechEdge brings that same depth of talent to organizations looking for a dependable partner rather than just a vendor. Whether you are exploring outsourcing for the first time or looking to consolidate operations with a focused AI-ready BPO team, TechEdge Solutions is worth a conversation. Reach out through their website to discuss your requirements or request a quote.
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TELUS Digital Philippines McKinley Exchange
TELUS Digital Philippines, based in McKinley Exchange, Makati City, is a customer experience and digital solutions provider that helps businesses accelerate revenue growth and improve operational efficiency through a combination of AI-powered technology and skilled human teams. As a BPO Philippines partner, the company focuses on transforming how organizations deliver customer support, applying data and AI to real business challenges rather than treating automation as a checkbox exercise. The team operates at the intersection of technology and service delivery, making it a strong fit for companies that need outsourcing partners capable of handling complex customer interactions alongside intelligent process improvement. From call center Philippines operations to back office functions, TELUS Digital brings a practical, results-oriented approach to every engagement. With a 4.5-star rating backed by hundreds of client reviews, TELUS Digital Philippines has built a reputation for consistent delivery. If you are evaluating outsourcing partners that combine experienced agents with applied AI capabilities, reach out to their team to discuss your requirements.
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Total Renewable and Energy Efficiency Solutions Corporation
TREES established EE and RE operations in the Philippines has increased the profitability for our clients. These projects generate energy savings by reducing costs and increasing profits by replacing existing equipment across multiple technologies (Lighting, BMS and HVAC, cogeneration, and trigeneration) with new and more energy-efficient equipment. TREES future projects include Renewable Energy components like Waste to Energy (WTE), Waste to Liquid (WTL), introducing more energy-efficient motors, using flue or flare gasses, and Solar Photovoltaic Systems. These encompassing energy-saving sustainable options like EE and RE increase our clients\’ profit (Greener Wealth). Hence, our clients enhance their \”Green\” credentials. Total Renewable and Energy Efficiency Solutions Corporation ( TREES Corporation) has acquired expertise through its formerly associated company (Total Energy Solutions (TES)) in Australia. TES, an earlier group company of Kaltimex, successfully implemented numerous EE projects in upgrading facilities of hospitals, universities, colleges, schools, commercial buildings, leisure/aquatic centers, entertainment facilities, administration centers, museums, libraries, courthouses, and correctional facilities. TREES established substantial technical expertise to develop, finance, and execute RE and EE projects successfully based on thoughtful design and construction. Reliable engineering principles and proven technologies achieve energy savings or produce end products via current, environmentally friendly technologies. Mr. K. K. Ralhan (K. K.) is the owner and founder of Kaltimex Group. He is the company\’s Group Chairman under Kaltimex Group in Indonesia, Singapore, Bangladesh, Philippines, and Myanmar. He graduated as a Mechanical Engineer in 1970 from India and has a Post Graduate Diploma in Marketing and Sales Management. He has more than five decades of professional experience working in the industrial field. Under his watch, and within 25 years, Kaltimex Group has achieved installations encompassing 1800MW of power, mostly in Bangladesh and Indonesia. He has now set his vision to ramp up Group\’s business in Renewable Energy space.
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TPV Offshoring and BPO Inc.
Build Your Full-Time Offshore Team in the Philippines, Reduce Staffing Costs by 50–70% TPV Offshoring recruits and employs dedicated Philippine-based professionals for companies in Australia, the UK, the US and other global markets Book a Free Consultation Request Pricing We hire and manage people in the following areas Finance and Accounting Finance, Accounting, and Audit professionals, Banking, Business Administration, Paraplanners, Financial Advisors Sales, Marketing and Business Development Sales, Marketing, Business Development, Telesales. Information Technology Computer programmers, Mobile Application Developers, Web designers and developers, Hardware Technical Support, Online Technical Support, Customer Support Representatives, IT Help Desk Human Resources, Recruitment and Payroll Human Resources, Recruitment, Payroll and Compensation and Benefits Specialists Customer Service and Technical Support Customer service and technical support call center agents, online chat support, email support, voice support Healthcare, Medical, Insurance Nurses, Pharmacists, Claims Processing, Medical Transcribers Architecture, Design, Engineering Architects, CAD experts, Design, Civil Enginee Reliable Hiring Pipeline and Business Hubs Across the Philippines Access reliable Philippine talent across multiple business hubs. From Metro Manila to Clark, Cebu, and Iloilo, TPV Offshoring helps you build dedicated teams where the right talent is available and ready to work for your business. TPV Offshoring and BPO, Inc. Is a corporation registered with the Securities and Exchange Commission of the Philippines. We provide offshore staffing and human resource solutions, and business process outsourcing services for companies located in Australia, USA, United Kingdom and Germany. We do best at what we do. Is managed by pioneers in the BPO industry. Our strength lies in our people. Is an equal opportunities employer and the right choice for reliable staff. Our support centers are located in the Central Business Districts of Ortigas Pasig, Mandaluyong and Makati, Philippines. Come visit our office by appointment at Ascott Ayala Center, Makati.
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Trends & Technologies, Inc - IT Solutions Provider
Trends & Technologies, Inc. Is a Philippine-based IT solutions provider with more than 30 years of experience helping organizations across the Philippines and Southeast Asia manage, modernize, and secure their technology operations. From strategic ICT consulting to fully managed services, network infrastructure, cloud migration, cybersecurity, and enterprise application deployment, Trends delivers end-to-end technology coverage that reduces operational complexity and keeps business systems running reliably. For companies exploring IT outsourcing in the Philippines, Trends offers a practical alternative to building in-house capability. Their managed services model handles proactive monitoring, network support, and cloud optimization, giving clients a skilled external team without the overhead. With offices in Manila, Cebu, and Davao, plus a presence in Vietnam and Cambodia, the company serves both local enterprises and regional organizations that need consistent, cross-border IT support. With 100+ cloud certifications and deep expertise in SD-WAN, enterprise applications, and converged access solutions, Trends has built a strong record as a systems integrator for organizations that take infrastructure seriously. Connect with their team to discuss your requirements and request a proposal.
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Triple i Consulting, Inc.
Founded in 2007 by both Filipino and Western businessmen, Triple i Consulting Inc. Focused its primary consulting services in three areas. Incorporation; to assist clients with the company formation process in the Philippines and deciding the appropriate corporate entity. Immigration; to help clients choose the best visa for their needs and process applications with the Bureau of Immigration. Investment; to research areas of interest and consult on preferred investment. Our aim: to help investors quickly mobilize their investment within the country. Today, Triple i Consulting offers over 30 business services, including business registration, accounting outsourcing, corporate compliance, call center office setup, and management consulting. Triple i is steadily becoming one of the fastest-growing consulting companies in the Philippines, offering marketing and regulatory affairs consulting for any company looking to access the Philippine market. We cater to a client list of both International and Domestic companies with a wide variety of development requirements. From small, single businesses to large, multi-national organizations, Triple i present tailor-made strategies to meet each of our client’s needs. In early 2023, Triple i Consulting launched its informative sister website, BusinessRegistrationPhilippines.com. You may read more about it at the website or the press release here. In 2011, in an effort to better service the needs of our clients, Triple i Consulting received its ISO 9001:2008 certification from Royal Cert International, making it the first and only ISO Registered Business and Management Consultancy in the Philippines. This is our commitment to constantly improve services to our clients for the years to come. Triple i Consulting understands the Philippines. With extensive experience in the country handling business development, marketing, company incorporation, tax advisory, and start-ups. Triple i provides real solutions for starting-up and overcoming obstacles in the Philippines. Utilizing a network of qualified professionals, specializing in marketing consulting, environmental compliance, FDA registration, business development, BIR compliance, company incorporation, visa processing, BOI and PEZA incentive registration, and many other fields. Triple i Consulting can help any company reach its goals for business in the Philippines.
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TTRacing Philippines (TTRacing Homegrounds) - BGC
TTRacing Philippines is the country's go-to source for gaming chairs, ergonomic office chairs, and height-adjustable standing desks. Their products are certified to global standards and used by individual professionals, work-from-home employees, and large corporate teams alike, including BPO offices and call center Philippines environments where staff log long hours at their desks. TTRacing offers corporate rates for bulk orders and customization services for organizations that want branded or spec-configured seating across multiple workstations. The product range covers popular lines like the Swift X, Surge X, Duo V4, and TT Airflex series, with options in fabric and standard upholstery. Same-day delivery is available for orders placed before noon, Monday through Saturday. Custom chair production is offered for companies looking to outfit large teams or create a unified workspace aesthetic. Whether you are equipping a growing back office team or refreshing seating across a multi-floor contact center, TTRacing provides workspace solutions built for extended daily use. Contact their corporate sales team to request a quote or learn more about volume pricing.
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VALUE Virtual Assistants
Hire the best virtual assistants in the Philippines with our flexible remote staffing solutions. Experience top-tier Filipino talent guided by Japanese standards while reducing your costs by up to 78%. Our remote staffing solutions make it easy to connect with top virtual assistants in the Philippines. At VALUE Virtual Assistants, we provide reliable virtual assistant outsourcing by matching businesses with highly skilled Filipino professionals managed under Japanese work standards. This structured approach helps startups and growing businesses scale efficiently while saving time and costs. Let us handle the rest! We offer a simpler, smarter way to hire and manage virtual assistants in the Philippines through structured virtual assistant outsourcing. Our remote staffing solutions handle everything end-to-end from recruitment and onboarding to HR management and payments so businesses can work with top-tier Filipino virtual assistants through a hassle-free, cost-efficient process. Your choice depends on your business needs, budget, and growth stage. VALUE Virtual Assistants provides fully managed virtual assistant outsourcing with skilled Filipino virtual assistants, offering flexible remote staffing solutions designed to support startups and growing businesses. Hiring a virtual assistant in the Philippines is a proven choice for businesses worldwide seeking reliable, cost-effective support. The country’s high literacy rate of 96.2% contributes to strong English communication skills, professionalism, and adaptability across industries. Through structured virtual assistant outsourcing and remote staffing solutions, businesses can access skilled Filipino virtual assistants for administrative, customer support, marketing, and operational tasks no matter where they operate. Pricing depends on the scope, skill level, and hours required. Compared to traditional hiring, virtual assistant outsourcing reduces recruitment, payroll, and overhead costs for a more scalable and cost-efficient solution.
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VastOutsource
Give your customers the ability to take a virtual tour of your establishment a 360° interactive virtual tour experience using mobile device, laptop or tablet with the Google Street View Technology. Showcase your business to the world and attract new customers. Your All-in-One Webite Solution for your business. We design and develop your website profile custom fit to your brand and goal. Establish your online presence and digital landscape to transform your vision into reality. Get in touch with us today for a free quote! Leverage your business with a strong online presence and produce relevant campaigns with our Social Media Marketing Services. We are reliable and experienced in managing your social media accounts to create ways on how to connect to your audience better. Bring your business to life with Google StreetView 360 Virtual Tour. Let your customer experience & virtually walk inside of your business or establishments and showcase your business to the world and attract new customers, make a visual impression by having this virtual reality eperience. Enhance your online presence, increase your visibility, and establish brand credibility with our Website Design & Development Services. Our team of experts are here to help you build and design a website that will fit your brand identity and generate more traffic to your business. Be found and be searchable. Our Google Ads Management Services ensures, monitors, and provides you in-depth analysis of your performance on search engines and how to perform better in terms of ranking ahead of your competitors.
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VideoGaga Philippines (Nomads Global)
Whether you're an individual or a business, let VideoGaga accelerate your success through digital marketing and online learning. Get hands-on training & direction throughout your journey as an entrepreneur or digital professional with our Digital Entrepreneur Program. Stand out from the competition. We'll work with you to deeply understand your brand voice and use it to create tailored and impactful social media content, designed to captivate and engage your target audience. Ignite your success online. Unlock the full potential of your business with a professional website for your business through our Basic Web Design Service, trusted by today's leading brands and fast-rising start-ups and small businesses (SMEs). A strong online presence is non-negotiable for business success, and we're here to ensure your brand stands out in the crowded online landscape. VideoGaga is the marketing platform that provides e-learning & services. We accelerate the success of businesses, communities & individuals through online education & digital marketing. We’re committed to digital literacy, professional development & profitability. VideoGaga is part of the global marketing collective Nomads Global Studios. We are backed by venture capital firm Demium Capital. Official marketing partner of Topes de Gama, one of Europe's & Latin America's leading content producers.
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Where Makati's BPO companies operate
Outsourcing to Makati: common questions
What buyers ask most when comparing BPO companies in Makati.
01What outsourcing work is Makati known for?
Higher-value work: finance and accounting, knowledge-process outsourcing, IT services, and enterprise customer support where proximity to client head offices matters. The delivery arms of banks, insurers, and global professional-services firms sit here alongside established pure-play BPOs.
02Why are outsourcing rates in Makati higher than elsewhere?
Talent in Makati tends to be more senior and specialised, and offices sit in Grade-A towers along Ayala Avenue in Metro Manila's premier financial district. Buyers accept the premium for the seniority and the address.
03When is Makati the right choice over other Metro Manila locations?
Pick Makati when your program needs senior, specialised staff — finance, compliance, professional services — or when your Philippine delivery team should sit near client and partner head offices in the CBD. For pure scale at lower cost, Quezon City or Pasig usually fit better.
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