BPO Companies in Cebu

Outsourcing Wise is a Cebu-based provider of outsourced finance and accounting operations, working with businesses that want their books, reporting and financial consolidation handled by a dedicated team rather than in-house staff. Its service lines, as listed on its own site, are Managed Accounting (accounting, bookkeeping and finance operations), Financial Consolidation Services (transparent financial reporting and management intelligence) and Dashboard Reporting (KPI dashboards and business-intelligence reporting). Alongside the outsourced services, the company runs training programmes in AI, generative AI, data visualisation and business intelligence for businesses, professionals and students, and offers data-automation and analytics work for corporate clients. Buyers looking for a Philippine finance and accounting partner should ask about the managed accounting and consolidation services specifically, since the training side of the business is a separate offering.

OverseasVA gives US small business owners access to managed, trained virtual staff starting at $7 per hour. The pitch is simple: stop spending your day on tasks that don't require your personal attention, and get reliable offshore support without the cost or complexity of a full-time local hire. The company offers four core service tracks, each built around a specific business function. Customer support covers client-facing communication, inquiries, and ticket handling. HR support takes on onboarding coordination, records management, and people administration. Bookkeeping assistance handles transaction tracking, reconciliation, and routine financial admin. Administrative support fills in the broader operational gaps, from scheduling to data entry and inbox management. Every track is described as expert-backed, meaning virtual assistants are trained for their specific role before placement rather than learning on the job at your expense. OverseasVA targets US-based small businesses, particularly founders and operators who are still doing a lot of the busy work themselves. If you're the kind of business owner who handles customer emails, runs payroll admin, and manages your own calendar, this kind of outsourcing arrangement is designed to hand those tasks off cleanly. The managed model is part of the value proposition: OverseasVA takes responsibility for training and accountability, which removes the burden of managing a remote offshore relationship from scratch. As a Philippines-based BPO provider operating out of Cebu City, OverseasVA draws from one of the country's most established outsourcing talent markets. Philippine virtual assistants are well known for English fluency, strong administrative capability, and time zone flexibility that aligns reasonably well with US business hours. For small businesses exploring back-office outsourcing for the first time, the lower price point and managed structure reduce the typical barriers to getting started. To see current pricing plans or explore which service track fits your needs, visit OverseasVA's website or reach out directly to discuss your requirements.

Parkes BPO Solutions Inc is an outsourcing provider based in Cebu City, Philippines, delivering offshore accounting, back-office, and digital marketing support to businesses in Australia and New Zealand. Buyers work with the company to place dedicated offshore staff and processes into finance, administration, and marketing functions, with services scaled to match the specific requirements of each client rather than delivered as a fixed package. On the accounting and bookkeeping side, the company handles payroll list preparation, accounts payable and receivable, invoicing, payslip and remittance processing, weekly payroll and expense reimbursement, ABA file processing, bank reconciliation, and preparation of Business Activity Statements, alongside day-to-day financial transaction recording and accounting software management. Digital marketing work covers website creation, development, and maintenance, technical SEO audits, content and copywriting, off-page SEO and directory submissions, social media management, email marketing, and marketing data analysis. Virtual assistant and administrative support spans data entry, general record keeping, report and spreadsheet preparation, email and chat support, scheduling, travel arrangements, social media set-up, document formatting, and reception work. The company also runs lead generation support, including prospect research, database maintenance, and outbound marketing emails, and provides legal and paralegal administrative support such as correspondence handling, diary management, and preparation of briefs and court documents. That service mix points to clients in finance, credit and collections, and legal practice, alongside general small and medium-sized businesses looking to move administrative and marketing tasks offshore. The company describes itself as Australian-owned and built around the operating needs of Australian businesses specifically. Parkes BPO Solutions Inc was established in 2014 and operates from Cebu City, Philippines, serving clients in Australia and New Zealand. For businesses in Australia and New Zealand looking to offload accounting, back-office, or marketing tasks to an offshore team, Parkes BPO Solutions Inc operates out of Cebu City to take on that work.

Phil-Am Outsourcing Solutions, or OSI as we’re known around the office, has been a trusted name in the BPO industry since 1998. As one of the first BPOs in Cebu, we have witnessed the rise and fall of many competitors, yet we have remained steadfast. At OSI, you can rely on our unmatched expertise and unwavering commitment to excellence. For more than 2 decades we have built a wide variety of teams supporting the various needs of our clients from around the globe. Below you will find just a few examples of the types of teams we have built and some of the skill sets we are continuously searching for. We have provided editing services for large international publishers. These services have ranged from municipal codes to scientific papers to self-published authors. Our teams have provided services such as SEO, SMO and SEM for our overseas clients. This includes skills in technologies like WordPress, Adwords, social media and more. We have built many different teams of programmers for our clients. These teams have used technologies and frameworks such as CodeIgniter, Laravel, C#, WordPress, etc. Working closely with our clients, we have built teams of agents that provide technical support, customer service and inbound sales. These teams included voice, email and chat support.

Philsoftserve is a Cebu City-based outsourcing provider focused on delivering operations that hold up under real business pressure. The firm is built around a simple premise: before any work is handed off, both sides need to understand exactly what success looks like. That commitment to upfront clarity shapes everything about how engagements are structured and delivered. The process begins with a thorough walkthrough of the client's workflows, volume drivers, internal controls, and performance benchmarks. This is not a formality. It is the foundation that every subsequent phase is built on. From there, Philsoftserve launches a controlled pilot using a team assigned exclusively to the client, no shared resources or competing priorities. The pilot environment lets both parties validate that the process actually works before it scales. Once the pilot confirms stability, the team moves into a measurement phase anchored by defined KPIs, daily performance reviews, and structured feedback loops. Service continuity is protected through certified replacement staff, so any personnel change does not disrupt output or force the client to retrain from scratch. When the operation is consistent and proven, Philsoftserve expands scope, headcount, or site coverage using infrastructure that has already been tested under live conditions. This approach is well suited to companies that have had outsourcing relationships start strong and degrade over time. The methodology is designed for back office functions and process-intensive work where consistency and accountability matter. Businesses looking for a BPO Philippines partner that invests in understanding the work before executing it will find Philsoftserve's model distinct from the typical call center Philippines vendor relationship. Operating from Cebu City, one of the established outsourcing hubs in the Philippines, Philsoftserve offers access to a capable talent base and lower operating costs without the overhead of a Metro Manila setup. If you are evaluating outsourcing options for operational or back office needs, reach out through their website to explore whether the pilot model fits your requirements.

PhotoUp is a Cebu City-based outsourcing platform purpose-built for real estate photographers and property marketing professionals. Rather than generic photo editing, the company has spent years developing a specialised workflow around real estate imagery, giving clients a reliable way to offload post-production work to trained editors in the Philippines without sacrificing the visual consistency their listings depend on. The service runs on two models. Distributed editing works on demand: photos are routed intelligently to the best available editor in PhotoUp's global network, scaling up or down to match daily volume without any commitment. Dedicated editing takes things further. Clients start with a free test order from three editors, select their preferred match, and begin a one-month trial with that editor as their personal resource. Dedicated editors bring a 99% client satisfaction rate and generate three times fewer revision requests compared to distributed editing, with costs averaging $0.50 to $1.00 per edited image. Pricing for a dedicated editor starts from $7.94 per hour. The package is fully managed: PhotoUp handles workstations, software licences, internet, payroll, healthcare, local and national taxes, HR, and all administration, so clients get a turnkey outsourcing arrangement without setting up a foreign entity. Beyond photo editing, PhotoUp extends into broader real estate media production. Photographers can offer AI virtual staging, single property websites, and virtual tours directly through the platform, keeping multiple production needs under one provider instead of juggling separate vendors. The service supports single-exposure, HDR, and flambient shooting styles, making it practical for photographers regardless of their preferred on-location method. More than 3,000 real estate photographers and marketing professionals use PhotoUp, with over 200 five-star reviews on Google. Operations run 24/7/365, with a standard 24-hour delivery window and unlimited revisions included. Customer support is anchored by a US-based team available via phone, live chat, and email around the clock, which helps clients in North American time zones get issues resolved without waiting for an overseas business day. The company also operates as a social enterprise, running transportation grants and micro-loans to support staff and community members in gaining economic independence. For real estate photographers looking to grow volume, reduce editing time, or offer a wider range of media products without hiring in-house, PhotoUp offers a practical BPO Philippines arrangement worth exploring. Visit photoup.net to start a free test order or speak with the team about a dedicated editor trial.

Plus Back Office gives growing businesses a straightforward path to professional, office-based outsourcing in the Philippines. Rather than piecing together remote freelancers, clients get dedicated back-office teams who work from a physical office, with proper infrastructure and management in place from day one. That setup means consistent oversight, better data discipline, and a working environment built for productivity. The company focuses on back-office outsourcing across functions that eat up internal time but don't need to sit in-house. For buyers who want a reliable BPO Philippines partner without the complexity of setting up their own offshore entity, Plus Back Office offers a practical, structured alternative. The office-based model also appeals to clients in regulated industries where accountability and chain-of-custody for data actually matter. If you're exploring outsourcing options in the Philippines and want to talk through what an offshore back-office team could look like for your operation, Plus Back Office is worth a conversation. Book a discovery call through their website to get started.

Raso Solutions connects businesses with the technology talent and enterprise software expertise they need, when they need it. Whether a client requires an on-site specialist to work through a critical project, a remote team of developers based in the Philippines, or a permanent hire placed within two weeks, the firm operates across all three delivery models from its base in Cebu City. Their Onshore Consultancy service sends experienced consultants directly to client locations to tackle complex project challenges. The focus is on major enterprise platforms: Salesforce, SAP, ServiceNow, Microsoft Dynamics, and Oracle. Consultants work through the full cycle of diagnosis, solution design, and implementation, operating as an extension of the client's own team rather than at arm's length. For companies exploring outsourcing as a way to scale project capacity, the Offshore Delivery service provides access to developers, programmers, and analysts at the Cebu delivery center. These professionals step into active projects and contribute with precision, giving clients a cost-effective path to expanding capacity without long hiring timelines. The Direct Hire Placements service covers both technology and accounting roles, with a typical two-week window from search to offer. The client profile that emerges from these services points toward businesses running or implementing enterprise technology systems, organizations that need someone fluent in the specifics of a Salesforce configuration or a ServiceNow rollout. The recruitment practice also serves finance and accounting functions, which broadens the base to include mid-market companies and larger enterprises managing both operational and technical staffing needs. Cebu City has established itself as one of the Philippines' recognized IT talent hubs, giving Raso Solutions access to a trained, English-proficient workforce. The offshore delivery model positions the firm as a BPO Philippines partner for companies that want quality output without building permanent internal headcount. The pairing of on-site consulting with offshore staffing also gives clients flexibility to match the delivery model to the nature and sensitivity of the work. For businesses looking to staff a technology project, place a permanent hire, or explore IT outsourcing through a Philippines-based delivery team, Raso Solutions offers a direct conversation and a quick path to results. Reach out to outline your requirements and see how quickly they can match you with the right talent.

We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.

Remote Partners AI is a support workflow planning company based in Cebu City, Philippines, that helps growing businesses turn calls, dispatch, chat, tickets, QA and back-office follow-up into managed, trainable support workflows. The company operates as a marketing partner of Azpired, whose Cebu-based team delivers the contracted support services once a workflow has been scoped and approved. Buyers work with Remote Partners AI to define what support work can move offshore, what should stay under internal control, and how AI should assist before a launch depends on it. The services scoped include call answering and overflow coverage, after-hours call intake, lead qualification and callback scheduling, and voice agent implementation covering call-flow design, software connections, testing and human handoff, including LiveKit and Deepgram-style speech workflows. On the chat and ticket side, the offering covers outsourced chat support with AI draft review, hybrid human-and-AI ticket triage, and shared inbox queue cleanup and follow-up. Additional workflows include dispatch support and appointment coordination, back-office follow-up and CRM updates, and human-in-the-loop QA and escalation support, where reviews check for issues such as missed callback deadlines and assign an owner to correct them. The company describes its work across several industries, including home services, transportation, technology and SaaS, consumer lending, healthcare admin, retail and ecommerce, and automotive and roadside assistance. It positions itself as a fit for growing service teams where missed calls, delayed follow-up, seasonal demand spikes, or admin backlog are costing momentum, and where support capacity is needed without losing control of the workflow. Operationally, the delivery team is based in Cebu and works under a human-in-the-loop model: sensitive decisions, approvals, exceptions and access rules stay with the client rather than being handed to the outsourced team or to AI. AI is used to help draft missing instructions, summarize work, route follow-up and surface QA signals, while agents and team leads remain responsible for customer-facing judgment, escalation and quality. Before work begins, data access, required agreements and service scope are meant to be agreed upon in writing between the buyer and the delivery provider. Remote Partners AI is best understood as the workflow-scoping layer in front of a Cebu-based delivery operation, aimed at businesses that want AI-assisted support without giving up oversight of sensitive customer interactions.

RipeConcepts, Inc. Is a Cebu City-based creative solutions provider that helps businesses get exceptional project outcomes without building everything in-house. As an outsourcing partner operating out of the Philippines, the company gives clients direct access to creative talent that has delivered results across a wide variety of engagements and business contexts. The company's positioning around creative solutions covers the full scope of what businesses need to bring ideas to life. RipeConcepts approaches each project with the goal of producing work that actually moves the needle for the client, whether that means a tightly scoped deliverable or a longer-term collaboration. The client base at RipeConcepts spans a genuinely broad range. The company has worked with small-to-medium enterprises that need creative capacity without the cost of a large internal team, Fortune 500 organizations managing ambitious project pipelines, and startups that need to ship quickly and efficiently. That cross-section of experience means the team has seen what different types of buyers actually need from an outsourcing relationship, not just what looks good on a brief. For companies exploring BPO Philippines options that extend beyond conventional call center or back office work, RipeConcepts offers creative outsourcing backed by a consistent track record. The 4.6 rating across 29 reviews reflects the kind of repeat engagement and referrals that only come from clients who see real results. If you're looking for a creative partner in the Philippines, their team is worth a conversation.

Select VoiceCom is a call center and business process outsourcing provider based in Cebu, Philippines, serving companies that want to outsource customer support, sales, and administrative work rather than build those functions in house. Buyers work with college-educated, English-speaking agents supported by a management team that handles onboarding, training, and ongoing quality checks, so a client's program can be staffed and running without the buyer managing local hiring directly. The company's services fall into four groups. Inbound support covers order processing, customer service, customer retention, overflow handling, billing inquiries, and after-hours coverage, along with technical support such as troubleshooting, software installation, and app support. Outbound services include lead generation and qualification, appointment setting, telemarketing, market research, clinical trial recruiting, data verification, and post-sale follow-up surveys. Back-office support covers data entry, data mining, claim filing, and form processing, and the company also offers AI solutions and staff augmentation for clients adding capacity directly to their own operations. Select VoiceCom works across a range of industries, including healthcare, clinical research, insurance, retail and ecommerce, financial services, telecommunications, real estate, information technology, hospitality, education, automotive, energy and utilities, media and publishing, and consumer goods. It also supports legal intake work, including SSDI, mass tort, and personal injury cases, giving it experience with both consumer-facing programs and more specialized, compliance-sensitive work. Operations are based in Cebu IT Park, where Select VoiceCom has been in business since 2008 and offers more than 1,500 seats of capacity. Agents go through Berlitz testing for English communication. The company holds PCI DSS and SOC 2 certification, is HIPAA-compliant, and operates to ISO 27002 standards, with an uptime of 99.99% over the past five years, relevant for clients in healthcare, financial services, and other regulated sectors. For companies evaluating outsourcing partners in the Philippines, Select VoiceCom presents an established, security-certified option covering inbound support, outbound sales, back-office processing, and industry-specific programs from a single Cebu-based operation.