Annual reports filed on Form 10-K with the US Securities and Exchange Commission are the strongest public evidence available, because companies face legal liability for material misstatements in them. We retrieved each filing below directly from SEC EDGAR, so we grade these claims at 0.93 confidence.
TaskUs
TaskUs, a Texas-headquartered digital outsourcing firm whose clients include large US social media and delivery platforms, states in its FY2025 Form 10-K that the Philippines is its largest offshore market, with approximately 38,100 people, or 58 percent of its roughly 65,500 worldwide headcount. The same filing reports that 54 percent of 2025 revenue came from work performed in the Philippines, and that 87 percent of revenue was delivered through non-voice digital or omnichannel services. The company is blunt about its dependence: any disruption to its Philippine and Indian operations, it writes, would adversely affect the business.
Concentrix
Concentrix, the California-based customer experience company, states in its FY2025 Form 10-K that approximately 89 percent of its revenue came from non-US operations across 74 countries, with a significant presence in the Philippines and India. The filing describes a strategy of locating delivery centers in markets that are strategic to client requirements and cost beneficial, and it lists the Philippines first among the countries where its workforce is concentrated.
TTEC
TTEC Holdings, headquartered in Colorado, reports in its FY2025 Form 10-K that 12 of its 54 delivery centers worldwide are in the Philippines, more multi-client centers than in any other country including the United States. Around 51,000 employees globally supported fiscal 2025 revenue of $2.14 billion, and the filing names the Philippines first when it discusses its geographic concentration outside the US.
One note on interpretation. These three are US-headquartered providers rather than end buyers, so they are the pipe, not the tap. When a US brand signs a contract with TaskUs or TTEC, the odds are high that the work lands in Manila, Cebu or another Philippine city, which is exactly why their filings disclose the concentration as a risk factor.
