BPO Companies in Quezon City

Maximize your big savings with labor costs by using the benefits of outsourcing your team to Callhounds Global Outsourcing in the Philippines. Experience potential savings of up to 75%, empowering your business to gain a competitive edge, boost profitability, and ensure long-term sustainability. Increase the standards of quality and efficiency within your organization by strategically outsourcing your team Callhounds Global in the Philippines. By using the expertise and dedication of Filipino professionals, you can enhance your operations, streamline processes, and optimize productivity. Unlock access to exceptional talent in the Philippines with Callhounds Global Outsourcing, with more than 120 million people, they are renowned for their expertise and capabilities. By outsourcing to this talent-rich nation, you can tap into a pool of highly skilled professionals who can bring valuable insights, innovation, and a strong work ethic to drive your business forward. We go above and beyond to ensure that your team receives the attention and assistance they need to thrive. From onboarding and training to ongoing supervision and performance management, our commitment to supporting your outsourced team guarantees seamless integration, enhanced productivity, and a strong partnership that fosters success. Perfect for businesses in strong customer-centric industries. Our receptionists use top-tier equipment for a smooth and efficient call. Outsource experienced telesales agents to sell your products directly to your leads. Boost your overall revenue and sales process.

The Career Executive Service Board (CESB) is the Philippine government agency responsible for managing the Career Executive Service (CES), the third level of the civil service covering senior government officials at director and equivalent ranks. Based in Quezon City, CESB administers the Career Executive Service Written Examination (CESWE), confers CES eligibility, and classifies positions across National Government Agencies and Local Government Units as CES positions. Beyond examination and eligibility, CESB runs structured leadership development programs for career executives. Its flagship GABAY training course brings together eligible officials from agencies nationwide for multi-week sessions focused on strategic leadership and public service innovation. The CES Club Learning Sessions add a continuing education layer, keeping senior officials connected to evolving governance challenges. While CESB is a regulatory and development body rather than a commercial BPO or outsourcing provider, organizations in the BPO Philippines ecosystem or back office operations employing senior-level personnel subject to civil service rules may find CESB's position classification resolutions and eligibility frameworks directly relevant to workforce structuring. To learn more about CESB's programs or to reach their Quezon City office, visit their official website or contact them through the published trunklines.

CHEERS TO the Philippine Center for Investigative Journalism (PCIJ), ABS-CBN News, and The Philippine Star for investigative reports that exposed the range of digital threats such as child exploitation, youth radicalization, and financial fraud, among others. The reports also explain how these crimes are carried out. These reports examine the ways online spaces have been weaponized to prey on the Filipino public and show how a united press can help protect citizens against these evolving dangers. CMFR/PHILIPPINES, Veteran photojournalist Alberto “Bullit” Marquez and The Manila Times photo editor Rene Dilan were harassed and threatened with police arrest while covering a protest in Pasay City on Wednesday morning, July 22. Now working free-lance, Marquez was chief photographer for the Associated Press in the Philippines for decades. About Us History Objectives Program of Activities Officers THE FORMATION of the Center for Media Freedom and Responsibility (CMFR) addresses one of the critical concerns confronting the Philippines after People Power toppled the Marcos dictatorship in February 1986. That concern calls attention to the power of the media and the role of the free press in the development of Philippine democracy. All over the world, press freedom has been essential to the democratic system. Effective participatory government is possible only when it can count on a well-informed society where individuals freely exchange ideas, and public debate and discussion arise from knowledge and understanding of national affairs. That freedom involves not only media professionals, but also the public served by the media, public officials, the private sector, civil society groups, readers, viewers, and listeners, who receive information and are part of the cycle of public communication. But freedom of the press, like all liberties, has its limits, for the simple reason that it is vulnerable to abuse. Democratic recovery confronts serious obstacles on the media front. The press and the media need to exert special effo THE FORMATION of the Center for Media Freedom and Responsibility (CMFR) addresses one of the critical concerns confronting the Philippines after People Power toppled the Marcos dictatorship in February 1986.

CF began with operators who needed a better outsourcing model for their own organizations. Today, we help companies add offshore capacity, transfer agreed business functions, and strengthen healthcare operations through U. S.-led partnerships and established teams in the Philippines. Most engagements begin with a Dedicated Team or a Managed Operation. Specialized Healthcare Company and Hybrid Model options are available when the work requires deeper functional ownership or a blended operating structure. CF Revenue Cycle Solutions, CF Credentialing Solutions, and CF Care Connect provide focused ownership across connected healthcare operations. Healthcare is our deepest area of specialization, but CF also supports organizations across finance, professional services, technology, customer experience, marketing, and business intelligence. CF pairs experienced people with practical technology, clear reporting, and long-term support for clients and employees. Philippine delivery is backed by CF Solutions Philippines Inc.’s ISO/IEC 27001:2022-certified information security management system. CF Outsourcing Solutions began inside healthcare organizations that needed a better way to build capable, connected teams. That firsthand experience became a partnership model designed to create stronger operations for clients and meaningful careers in the Philippines. We were trying to grow while dealing with limited budgets, staffing shortages, and teams stretched too thin. Important work still needed to get done, but finding qualified people locally was becoming harder and more expensive.

Circuit Base is a Quezon City-based technology retailer offering a wide range of computer hardware, peripherals, and electronics at competitive prices. With products spanning laptops, desktops, components, and accessories, the company serves businesses and individuals looking for reliable IT equipment without the premium markup. Regular sales and promotional pricing make it a practical sourcing option for offices, startups, and growing BPO operations that need to equip teams quickly and cost-effectively. For BPO Philippines operators and outsourcing firms building or expanding their infrastructure, Circuit Base provides access to a broad product catalog, from workstations to peripherals, at price points suited for bulk or ongoing procurement. The shop's 4.6 rating from verified customers reflects consistent product availability and reliable service. If your back office or call center Philippines setup needs hardware support, reach out to Circuit Base to discuss your equipment requirements or request a quote.

Clear Vocation Institute for Skills Training and Assessment Corp. Prepares workers for careers in the Philippines' growing outsourcing sector. Based in Quezon City, the institute delivers practical skills training and competency assessment programs designed to meet the demands of BPO Philippines employers, call center Philippines operations, and back office teams that need job-ready staff from day one. The institute's assessment services help companies verify candidate readiness before onboarding, reducing early attrition and shortening ramp-up time. Training programs cover the communication, process, and technical skills that customer support and outsourcing roles require, making graduates a strong fit for teams that handle voice, non-voice, and back office functions. For HR managers and operations leads looking to build a reliable talent pipeline in Metro Manila, Clear Vocation Institute offers a direct path to assessed, trained candidates. Reach out to learn more about their programs or to request a training partnership proposal.

Collective Solution is a Quezon City-based BPO Philippines provider delivering customer experience outsourcing backed by AI-powered technology. The company operates through a model that pairs skilled human agents with AI tools, covering customer support, call deflection, quality assurance, and back office functions across onshore, nearshore, and offshore delivery options. Their platform gives agents real-time access to knowledge bases, automates repetitive post-call tasks, and provides managers with a unified dashboard for monitoring performance and service quality. The result is measurable impact: clients have seen up to a 40% reduction in call volume and a 25% drop in average handle time, with agent training time cut by half. For businesses evaluating a call center Philippines partner that can scale without sacrificing quality, Collective Solution brings both the operational depth and the technology layer to make outsourcing work in practice, not just on paper. Reach out today to discuss your requirements or request a quote.

Concentrix is a Fortune 500 technology and services company with a major delivery center in Quezon City, making it one of the most established names in BPO Philippines. Organizations looking for customer support, technical assistance, or back office solutions at scale consistently turn to Concentrix for its global footprint and operational depth. From its Philippines base, Concentrix manages customer experience programs, sales support, content moderation, and data analytics for clients in technology, healthcare, financial services, and retail. The call center Philippines operations run across voice, chat, and digital channels, with teams equipped to work alongside AI-ready workflows that improve speed and quality of service. Concentrix earned a spot on the Fortune 500 for the third consecutive year and received Comparably recognition in 2026 for leadership and career development, reflecting a company that invests in its people as much as in client outcomes. If you are evaluating outsourcing partners that combine scale with a strong talent culture, connect with Concentrix to explore what a partnership could look like.

Concentrix is a global technology and services company that helps businesses run better customer experiences, from frontline call center Philippines operations to complex back office and digital support programs. With a major presence in Quezon City, Concentrix sits at the center of the Philippines' outsourcing industry, giving clients access to a trained, English-proficient workforce supported by AI-ready BPO infrastructure and a documented commitment to people-first culture. Their service portfolio covers customer support, technical support, analytics, and back office outsourcing across industries including financial services, healthcare, technology, and retail. Clients choose Concentrix when they need a BPO Philippines partner that can operate at scale, across time zones, and across multiple contact channels without sacrificing consistency. For companies evaluating outsourcing options in the Philippines, Concentrix offers the operational depth of a global provider with on-the-ground delivery in one of the world's top outsourcing destinations. Reach out to their team to discuss service scope and request a quote.

As a Sr. Trainer, I’ve learned to effectively manage and guide a team, which has been a valuable growth experience. Each training class presents new challenges, as I work with individuals from diverse backgrounds. The company’s supportive culture encourages my personal growth, and I’m excited to continue moving up, using the skills I’ve developed to take on more management responsibilities. I joined Concentrix in 2013 as a frontline significant, advancing through Operations and then to Talent Acquisition. Concentrix’s wealth of resources, including training and development programs, have enabled me to grow my career in a healthy, organic manner. Our vibrant culture and supportive community have also been crucial to my progress. The opportunities here are limitless, and I’m excited to continue on my journey at Concentrix. I began my Concentrix career in 1998, first as a frontline significant, then a Team Leader, a Trainer, and finally a Training Manager. I’ve even been recognized as a member of the President’s Club with a trip to Costa Rica! Living our company culture is effortless for me as it’s who I am both personally and professionally…and “championing our people” is something I’m just so passionate about. We bring our vision to life through our company culture, extending far beyond what’s visible on our website or in our hallways. Our culture isn’t just words – it’s the guiding principles that our game-changers live by, shaping our decisions every single day.

As a Sr. Trainer, I’ve learned to effectively manage and guide a team, which has been a valuable growth experience. Each training class presents new challenges, as I work with individuals from diverse backgrounds. The company’s supportive culture encourages my personal growth, and I’m excited to continue moving up, using the skills I’ve developed to take on more management responsibilities. I joined Concentrix in 2013 as a frontline significant, advancing through Operations and then to Talent Acquisition. Concentrix’s wealth of resources, including training and development programs, have enabled me to grow my career in a healthy, organic manner. Our vibrant culture and supportive community have also been crucial to my progress. The opportunities here are limitless, and I’m excited to continue on my journey at Concentrix. I began my Concentrix career in 1998, first as a frontline significant, then a Team Leader, a Trainer, and finally a Training Manager. I’ve even been recognized as a member of the President’s Club with a trip to Costa Rica! Living our company culture is effortless for me as it’s who I am both personally and professionally…and “championing our people” is something I’m just so passionate about. We bring our vision to life through our company culture, extending far beyond what’s visible on our website or in our hallways. Our culture isn’t just words – it’s the guiding principles that our game-changers live by, shaping our decisions every single day.

Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.