BPO Companies in Quezon City

Codebiz IT Solutions is a Quezon City-based technology company that helps Philippine and regional businesses modernize their systems, move to the cloud, and get skilled IT professionals on demand. Whether you need to retire a 20-year-old legacy application or build something entirely new, the team brings practical engineering experience to projects that other firms often find too complex or too niche. Their core strength is legacy system migration. Many Philippine companies still run critical operations on platforms like Lotus Notes, Clipper, Visual FoxPro, and Visual Objects, and replacing those systems without disrupting the business is a real challenge. Codebiz handles exactly that, migrating applications and data to modern. NET and web-based technologies in a structured way. Alongside this, they offer cloud migration services that move applications, databases, and infrastructure to whichever cloud provider fits the client's needs. For businesses that need old and new systems talking to each other, Codebiz builds the middleware and APIs that connect core backend systems to internet-facing interfaces securely. Custom solution development is another key service. When off-the-shelf software does not fit the specific workflow of a business, Codebiz builds from the ground up. They work across industries, designing and delivering systems calibrated to each client's process requirements rather than asking businesses to adapt to generic platforms. This kind of bespoke IT outsourcing is particularly valuable for companies with specialized operations that standard vendors rarely accommodate. The company also provides IT support staffing, supplying experienced professionals including architects, developers, analysts, and testers for short-term and project-based engagements. This is a practical option for companies in the Philippines that need skilled technical resources quickly without the overhead of permanent hires. Rounding out their services is a training and development practice that helps organizations build internal capability as technology continues to shift. If your organization is carrying technical debt from legacy systems, exploring a cloud migration, or needs reliable IT outsourcing in the Philippines for an upcoming project, reach out to Codebiz IT Solutions to discuss your requirements.

Collective Solution is a Quezon City-based BPO Philippines provider delivering customer experience outsourcing backed by AI-powered technology. The company operates through a model that pairs skilled human agents with AI tools, covering customer support, call deflection, quality assurance, and back office functions across onshore, nearshore, and offshore delivery options. Their platform gives agents real-time access to knowledge bases, automates repetitive post-call tasks, and provides managers with a unified dashboard for monitoring performance and service quality. The result is measurable impact: clients have seen up to a 40% reduction in call volume and a 25% drop in average handle time, with agent training time cut by half. For businesses evaluating a call center Philippines partner that can scale without sacrificing quality, Collective Solution brings both the operational depth and the technology layer to make outsourcing work in practice, not just on paper. Reach out today to discuss your requirements or request a quote.

Concentrix is a Fortune 500 technology and services company with a major delivery center in Quezon City, making it one of the most established names in BPO Philippines. Organizations looking for customer support, technical assistance, or back office solutions at scale consistently turn to Concentrix for its global footprint and operational depth. From its Philippines base, Concentrix manages customer experience programs, sales support, content moderation, and data analytics for clients in technology, healthcare, financial services, and retail. The call center Philippines operations run across voice, chat, and digital channels, with teams equipped to work alongside AI-ready workflows that improve speed and quality of service. Concentrix earned a spot on the Fortune 500 for the third consecutive year and received Comparably recognition in 2026 for leadership and career development, reflecting a company that invests in its people as much as in client outcomes. If you are evaluating outsourcing partners that combine scale with a strong talent culture, connect with Concentrix to explore what a partnership could look like.

Concentrix is a global technology and services company that helps businesses run better customer experiences, from frontline call center Philippines operations to complex back office and digital support programs. With a major presence in Quezon City, Concentrix sits at the center of the Philippines' outsourcing industry, giving clients access to a trained, English-proficient workforce supported by AI-ready BPO infrastructure and a documented commitment to people-first culture. Their service portfolio covers customer support, technical support, analytics, and back office outsourcing across industries including financial services, healthcare, technology, and retail. Clients choose Concentrix when they need a BPO Philippines partner that can operate at scale, across time zones, and across multiple contact channels without sacrificing consistency. For companies evaluating outsourcing options in the Philippines, Concentrix offers the operational depth of a global provider with on-the-ground delivery in one of the world's top outsourcing destinations. Reach out to their team to discuss service scope and request a quote.

Concentrix Bridgetowne Recruitment Site is the Quezon City location of Concentrix, a global technology and services company that designs, builds, and runs outsourced operations for large enterprises. This listing covers the Bridgetowne, Quezon City site specifically; Concentrix operates a number of other Philippine locations, each listed on its own. The Quezon City site is staffed at the 1000+ employee band, and buyers engaging it are working with a facility inside Concentrix's wider operating model, which the company describes as combining technology, services, and AI to run enterprise functions at scale. From this site, Concentrix Bridgetowne delivers customer support, technical support, back office processing, sales support, content moderation, and data management for enterprise clients. Concentrix describes its broader approach as designing, building, and running the operating models behind this kind of work, spanning strategy, data and AI, digital experience, engineering, and day-to-day operations, rather than supplying individual staff in isolation. Concentrix names automotive, banking and financial services and insurance, and healthcare among the industries it builds services for, alongside other regulated and consumer-facing sectors. Its client base is described as including more than 160 Fortune 500 companies, indicating the Quezon City site sits within an operation built primarily for large, complex enterprise clients rather than small or local businesses. Operationally, Concentrix holds ISO 42001:2023 certification, the standard it cites for AI governance, and has been named a Leader by NelsonHall for AI transformation. The company reports more than 1,000 clients running AI in production and more than 300 patents and pieces of proprietary technology. These figures describe Concentrix at the company level, and they set the standards and scale the Quezon City site operates within. For buyers evaluating outsourcing partners based in Quezon City, Concentrix Bridgetowne Recruitment Site offers customer support, technical support, back office, sales support, content moderation, and data management delivered from this specific location.

Concentrix Eastwood Recruitment Hub is the Quezon City site of Concentrix, a global technology and services company that designs, builds, and runs outsourced business operations for enterprise clients. This listing covers the Eastwood, Quezon City location specifically, one of several Philippine sites the company operates, and identifies this facility as a point of engagement for Concentrix's outsourcing services in that part of Metro Manila. Buyers researching this listing are looking at the Eastwood operation on its own, not at Concentrix's other Philippine or international sites. Through this site, Concentrix provides customer support, technical support, back office processing, digital channel support, and customer experience outsourcing. These offerings sit within the company's broader set of service lines, which include customer care, technical support, voice of the customer work, finance and accounting, and data and AI support, giving buyers access to delivery processes built out across Concentrix's global operations rather than a standalone setup. The customer experience outsourcing and digital channel support offered here fall under what Concentrix describes as its experience optimization work, aimed at handling client interactions across service channels. Concentrix serves clients across a wide range of industries, among them automotive, banking, financial services and insurance, energy and utilities, government and public sector, healthcare, media and communications, retail and ecommerce, technology and consumer electronics, and travel, transportation and tourism. The company reports working with more than 160 Fortune 500 companies and over 1,000 clients running AI in production, figures given at the group level across its worldwide operations rather than for this site alone. Concentrix holds ISO 42001:2023 certification, the standard for AI governance, and has been named a Leader by NelsonHall for its work on AI transformation. These are company-wide credentials rather than claims specific to the Quezon City site, but they describe the governance framework and industry standing that the Eastwood operation sits within. For companies assessing outsourcing partners with a presence in the Philippines, the Eastwood, Quezon City hub is Concentrix's local point of contact for customer support, technical support, and back office work in that market.

Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.

Concentrix UP Ayala Technohub Recruitment Site is the Quezon City location of Concentrix, a global technology and services company that designs, builds, and runs outsourced operations for enterprise clients. This listing covers the Quezon City site specifically, where the company delivers customer support, technical support, back office processing, sales support, and remote staffing. Concentrix describes its approach as combining human expertise with AI across the operations it manages on behalf of clients, spanning strategy, technology, and day-to-day service delivery. Concentrix organizes its services around business outcomes and delivery capabilities. On the outcome side, this includes revenue growth work such as B2B sales, B2C sales, marketing, and collections; experience optimization covering customer care, technical support, and voice of the customer programs; enterprise protection spanning trust and safety, data and AI support, cybersecurity, and financial crime and compliance; and operational productivity through finance and accounting services. On the capability side, its teams work across strategy, data and AI intelligence, experience design, engineering, platform integration, and operations. Concentrix serves clients across a range of industries, including automotive, banking, financial services and insurance, energy and utilities, government and public sector, healthcare, media and communications, retail and ecommerce, technology and consumer electronics, and travel, transportation and tourism. Its service design is built around the operational requirements of each of these sectors rather than a single generic model. The Quezon City site operates within a team size band of 1000+ staff. At the company level, Concentrix holds ISO 42001:2023 certification, the global standard for AI governance, and reports more than 300 patents and proprietary technologies. It has been named a Leader by NelsonHall for AI transformation and states that it works with more than 160 Fortune 500 companies and over 1,000 clients running AI in production. For buyers evaluating outsourcing partners based in Quezon City, Concentrix UP Ayala Technohub Recruitment Site is the local point of contact for the services and capabilities described above.

Conduent Philippines gives businesses a proven path to cleaner operations, lower costs, and faster throughput across some of the most complex back office and compliance-heavy work out there. Based in Quezon City, the team handles healthcare BPO, finance BPO, and broad back office outsourcing for clients who need accuracy and consistency at scale. The healthcare side covers the detail-intensive work that slows internal teams down, from claims processing to administrative workflows. On the finance side, they take on the transactional volume that ties up in-house staff. It is the kind of BPO Philippines offer that suits mid-to-large organisations looking to hand off critical processes without sacrificing control. Conduent has a long track record in business process services across healthcare, transportation, and customer experience, which means they bring sector knowledge, not just headcount, to every engagement. If you are scoping out outsourcing options and want a partner that already understands your industry's rules and pressures, reach out to Conduent Philippines and start the conversation.

Data Gateway Philippines is a quality-focused offshore information services company based in Manila. We believe excellence in outsourced abstracting and indexing starts with our people, our processes, and our long-term client partnerships. Our operational excellence has made us a prime challenger in the information services industry. Our long-running collaborative relationships with our clients have enabled us to deliver timely, high-quality abstracting and indexing services that exceeds offshore clients’ expectations. Critical thinking skills succeed in small yet focused teams under results-oriented management. The flexibility in work schedules allows work-life balance, enhancing the employees’ enthusiasm for both their jobs and their personal endeavors. Our employee recruitment and training processes allow us to deploy only the most competent and dedicated team members from all over the Philippines. This is aligned with our vision of creating intelligent teams that function with an adequate amount of autonomy. Upon completing the assessment of project requirements, we organize a pioneer team by carefully selecting from our existing senior editorial analysts and content specialists. They begin training on client specifications that would enable them to achieve full-production status within 30 days. This rapid ramp-up makes us one of the most responsive offshore abstracting and data annotation teams in the Philippines. Data Gateway Philippines anchors its quality program on two levels: corporate-wide quality assurance and production-floor quality control. For outsourced abstracting, indexing and data annotation projects, this means consistent, audit-ready output that meets your unique standards. Our quality team develops comprehensive quality control measures to supplement our clients’ quality assurance programs. This includes intensive employee training, client feedback analysis and relay, in-house sampling, and scoring systems. Our new hires undergo training programs that include general and project-specific skills building. Periodically, we facilitate skills enhancement activities to ensure quality performance levels keep on improving as the project progresses.

DataSpring gives market researchers and insights teams a direct route into Asian consumer data. Rather than building local panel infrastructure across multiple countries, clients can tap into dataSpring's existing network and get the regional coverage they need for surveys, studies, and consumer insights projects. The company's panel network draws from three distinct source types: proprietary panels managed in-house, API integrations with external data providers, and carefully selected third-party partners. This multi-source approach gives clients a wider pool of respondents across Asia without sacrificing sample quality. Central to their operations is a Quality Check System that validates incoming data throughout the research process, filtering out low-quality responses before they affect the final dataset. For clients who need responses from mobile users specifically, dataSpring runs a dedicated mobile platform designed to reach Asian consumers in the moment, capturing reactions and opinions through the devices they use daily. The client base for this kind of service typically includes research agencies, brand strategy teams, and corporate insights departments that need credible, in-market data from one or more Asian countries. Whether a project calls for a broad regional sample or a narrower target group within a specific market, the panel network is built to accommodate different specification requirements across the region. DataSpring positions itself as a full outsourcing partner for Asian fieldwork, covering both the data collection layer and the ongoing project support that researchers need to deliver on time. Operationally, the team works around the clock and provides support in the client's language, which matters when project timelines span multiple time zones. The Quezon City base places dataSpring within the Philippines' established outsourcing infrastructure, and the support staff, known internally as Springers, handle project coordination and client communication directly. This keeps things straightforward rather than routed through layers of account management. For research teams evaluating dataSpring as a panel supplier, the company offers a Panel Book that outlines coverage, methodology, and product range in detail. Reaching out directly is the fastest way to confirm whether their panel fits a specific project's sample requirements.

DiscerePlus Inc. Was built on a straightforward premise: small and medium-sized businesses deserve the same quality of e-learning solutions that large companies have long taken for granted, without the enterprise price tag that usually comes with them. Based in Quezon City, Philippines, DiscerePlus positions itself as an outsourcing partner for organizations that want to invest in learning and development but cannot justify building those capabilities entirely in-house. The company's core focus is the e-learning market. They work with clients to deliver learning solutions that translate directly into organizational outcomes, specifically improvements in performance, productivity, and profit. This is not about checking a compliance box or building a course library for its own sake. The intent is practical: help businesses develop their people in ways that show up in actual results. The SMB segment is where DiscerePlus concentrates its energy. Growing companies in this space often find themselves squeezed out of the learning technology market because the best solutions are designed and priced for enterprise buyers. DiscerePlus closes that gap by offering outsourced e-learning services that give smaller organizations access to the same caliber of instructional resources, without requiring them to build a full internal L&D function. As a Philippines-based outsourcing provider, DiscerePlus operates in a well-established BPO Philippines ecosystem that clients across industries turn to for high-quality, cost-effective work. Outsourcing your learning and development function to a dedicated partner like DiscerePlus means your team stays focused on the business while the people side of training and capability-building gets handled by specialists. If you're exploring e-learning outsourcing options and want a partner oriented toward your organization's growth rather than a one-size-fits-all product, DiscerePlus is worth reaching out to for a conversation about what they can do for your team.